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昆西塔拉哈西凱藝酒店的評價

2.5 out of 5
昆西塔拉哈西凱藝酒店
75 Spooner Rd, Quincy, FL

評價

8.0

很好

10 分評分，優異；327 則評價中有 130 則" "
8 分評分，不錯；327 則評價中有 117 則" "
6 分評分，一般；327 則評價中有 37 則" "
4 分評分，欠佳；327 則評價中有 18 則" "
2 分評分，很差；327 則評價中有 25 則" "

8.4/10 

整潔度

8.8/10 

職員與服務

7.4/10 

設施服務

8.0/10 

住宿狀況

7.8/10 

環保程度

評價

2/10 很差

ROLAND

不滿：職員與服務
I was not allowed to stay at hotel as their Internet was down and wanted me to stay I my car for a couple of hours to if it would come back on line. We informed the lady at the desk that we had a handicap person in the car and could not sit in the car. I asked her For the manager she told me their was no manager on duty till 5am. I asked her for the corporate number and she said she did not have it and would not give me the number. She said she would cancel our reservation at no cost to us..
於 2024 年 5 月住了 1 晚

8/10 不錯

Michael

家人同遊
讚好：職員與服務和設施服務
Close to our proximty for the night. Friendly staff
於 2024 年 5 月住了 1 晚
Lindy 於 2024年5月14日的回應
Thank you for your feedback. Hope to see you again soon.

10/10 優異

Antonio

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff especially the lady that takes care of the breakfast area. Very good service and very friendly.
於 2024 年 5 月住了 2 晚
Lindy 於 2024年5月13日的回應
We appreciate your feedback. Thank you for the opportunity to host you. Hope to see you again soon if you are in the area.

10/10 優異

Renata

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Graduation .. Close to FSU
於 2024 年 5 月住了 2 晚
Lindy 於 2024年5月8日的回應
Thank you for your feedback. We hope to see you again soon.

10/10 優異

Delores

家人同遊
讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
The room was clean. The front desk persons were helpful and courteous.
於 2024 年 5 月住了 1 晚
Lindy 於 2024年5月8日的回應
We appreciate you taking the time to review our property. Hope to see you again.

10/10 優異

Delores

家人同遊
讚好：設施服務和住宿狀況
The check in lady was so kind and pleasant while also being professional. Great place and very clean.
於 2024 年 5 月住了 1 晚
Lindy 於 2024年5月8日的回應
Thank you so much for the great review. Hope to see you again soon.

6/10 一般

Ramonta

親子同遊
讚好：職員與服務
Not enough dining choices
於 2024 年 5 月住了 1 晚
Lindy 於 2024年5月8日的回應
Thank you for your feedback.

10/10 優異

Shawn

讚好：整潔度、職員與服務和住宿狀況
Very quiet. Got a great nights sleep.
於 2024 年 4 月住了 1 晚
Lindy 於 2024年4月24日的回應
We appreciate your feedback and hope to see you again soon.

10/10 優異

Katrina

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Lindy 於 2024年4月12日的回應
Thank you for taking the time to review our property. We hope to see you again soon.

4/10 欠佳

Angela

商務旅客
讚好：職員與服務
不滿：住宿狀況
Rooms smelt dirty and smoky
於 2024 年 3 月住了 1 晚
Lindy 於 2024年3月8日的回應
On behalf of our entire staff, I would like to apologize for not exceeding your expectations. Please give us the opportunity to properly serve you in the future.

8/10 不錯

Becky

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Lindy 於 2024年2月27日的回應
Thank you for taking the time to review our property. We hope to see you again soon.

8/10 不錯

Francheska

讚好：整潔度、職員與服務和住宿狀況
I stayed for one night here, my overall experience was fine. The room was clean and pretty big for the price I paid. I like that this property offers complimentary breakfast daily also. The staff were nice and courteous. The only downside is that this facility does not have a fitness center despite its website stating that it does. There’s is not much going on in the surrounding areas, no shopping centers etc. However I would stay here again
於 2024 年 2 月住了 1 晚
Lindy 於 2024年2月21日的回應
We appreciate your feedback thank you for taking the time to review our property. We hope to see you again soon.

6/10 一般

Larry

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
No TV service !
TV does not work ❗️
於 2024 年 2 月住了 1 晚
Lindy 於 2024年2月21日的回應
We appreciate your feedback and apologize for the inconvenience this may have caused. We hope to see you again soon.

2/10 很差

Melinda

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
The front office was closed before 9 pm had to check in at the window,it was 2 people behind the desk chit chatting,it was 1 in the lobby hanging out,but the door was locked,the room I paid for wasn’t available when I got there,and when I get to the room they gave me it was not cleaned properly
於 2024 年 2 月住了 1 晚
Lindy 於 2024年2月18日的回應
We appreciate your feedback and apologize for the inconvenience caused. We apologize for not exceeding your expectations. We hope you give us the opportunity to properly serve you in the future.

10/10 優異

Hortensia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Lindy 於 2024年2月16日的回應
Thank you for taking the time to review our property. We hope to see you again soon.

10/10 優異

Cicely

讚好：整潔度、職員與服務、設施服務和住宿狀況
Really enjoyed my stay.
於 2024 年 1 月住了 1 晚
Lindy 於 2024年2月11日的回應
We appreciate your business and thank you for taking the time to leave us a review. We hope to see you again soon.

8/10 不錯

Donna

於 2024 年 2 月住了 1 晚
Lindy 於 2024年3月22日的回應
Thank you for taking the time to review our property. We appreciate your feedback and hope to see you again.

6/10 一般

Anita

伴侶同遊
讚好：整潔度和職員與服務
Was a bit noisy, could hear people in unit above us walking .
於 2024 年 1 月住了 1 晚
Lindy 於 2024年2月2日的回應
We appreciate your feedback and apologize for not exceeding your expectations. We hope you give us the opportunity to serve you properly in the future.

4/10 欠佳

James

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Dismal service when checking in, rooms are from the 70”s, food is absolutely disgusting. Would not feed it to my dog.
於 2024 年 1 月住了 1 晚
Lindy 於 2024年2月2日的回應
We appreciate your feedback and apologize for not exceeding your expectations. We hope you give us the opportunity to serve you properly in the future.

10/10 優異

Caleb

讚好：設施服務
Quiet great people at the front. Desk
於 2024 年 1 月住了 2 晚
Lindy 於 2024年2月2日的回應
Thank you so much for the awesome review. Hope to see you again soon.

10/10 優異

Donna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very kind staff Clean rooms Comfy beds and linens Quick on/off hwy Nice breakfast
於 2024 年 1 月住了 1 晚
Lindy 於 2024年1月24日的回應
Thank you for taking the time to review our property. We hope to see you again soon.

8/10 不錯

Elizabeth

讚好：職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Lindy 於 2024年1月19日的回應
We appreciate your business and thank you for your review. Hope to see you again soon.

8/10 不錯

FELIX

於 2024 年 1 月住了 1 晚
Lindy 於 2024年1月19日的回應
We appreciate your business and thank you for taking the time to review our property. Hope to see you again soon!

8/10 不錯

Leonardo

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Lindy 於 2024年1月13日的回應
Thank you for your feedback we appreciate your business.

8/10 不錯

Candice

商務旅客
讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚
Lindy 於 2024年1月12日的回應
Thank you for your feedback we appreciate your business.

2/10 很差

Laura (Quincy)

家人同遊
I booked this online and when we arrived at the hotel, they did not have any electricity so we could not stay there. I would like a refund please.
於 2024 年 1 月住了 1 晚
LINDY 於 2024年1月10日的回應
We apologize for any inconvenience this may have caused.

8/10 不錯

Amber

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
Lindy 於 2024年1月10日的回應
Thank you for your response we appreciate your feedback.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Lindy 於 2024年1月10日的回應
Thank you for your feedback.

8/10 不錯

monti

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Its quiet and people are friendly
於 2023 年 12 月住了 1 晚
Lindy 於 2024年1月10日的回應
Thank you for your response.

6/10 一般

Jim

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
The room heater didn’t work . Lady on duty did try it with no luck . Had to go buy an elect heater . It was 32 degrees out side .
於 2023 年 12 月住了 1 晚
Lindy 於 2023年12月31日的回應
We apologize for the inconvenience this may have caused and appreciate your feedback. We hope you give us the opportunity to serve you again in the future.

2/10 很差

真實旅客

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Noisy
The hotel is very noisy. If you stay here better have earplugs to drown out the outside noise. The room had the high spots cleaned but definitely could use a good thorough clean.
於 2023 年 12 月住了 1 晚
Lindy 於 2023年12月31日的回應
We appreciate your feedback.

2/10 很差

Lydia (Tallahassee)

商務旅客
不滿：職員與服務和設施服務
When I went to check in they had the lobby locked. Which isn’t a big deal if they efficiently get you in a room. When I arrived I was told “your card was declined” which made no sense since I booked through Expedia and had already been charged. I explained this and got a shoulder shrug. I asked her to look into it further and she said “yea. Expedia’s card was declined” to which I responded that she needed to contact them and get it resolved. I went outside (not that the plexiglass room was climate controlled) and froze while exhausted waiting for a resolution. She had another customer whom I walked in behind about a half hour later whom made a reservation at a cheaper rate than they were willing to offer through Expedia while standing there and immediately was checked in. I asked if she had spoken with Expedia yet and she responded “oh I haven’t tried calling yet.” 😐 I expressed my frustration and desperation to sleep and get warm. She didn’t seem concerned and I had to call Expedia myself (which isn’t a quick process) to get it resolved. There was no apology, desire to compensate, apathy or regard for her employment duties whatsoever. But you can believe that I was shooed out ten minutes before check out the next morning! After two and half hours of waiting to check in without even so much as offering me the opportunity to sit in the warm lobby in a friggin chair??? And watching a dozen other people check in in the meantime.
於 2023 年 12 月住了 1 晚
Lindy 於 2023年12月31日的回應
We appreciate your feedback and apologize for the inconvenience this may have caused. We apologize for not meeting your expectations. We hope you give us the opportunity to serve you properly in the future.

10/10 優異

Andrew

讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and quiet stay
於 2023 年 12 月住了 1 晚
Lindy 於 2023年12月27日的回應
Thank you for taking the time to review our property we appreciate your business. Hope to see you again soon.

10/10 優異

Melissa

於 2023 年 12 月住了 1 晚
Lindy 於 2024年1月10日的回應
We appreciate your feedback thank you for your business.

8/10 不錯

Jeffery

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Worth the cost and very nice breakfast. Room was very clean.
於 2023 年 12 月住了 1 晚
Lindy 於 2023年12月17日的回應
Thank you so much for your review. We appreciate your business and hope to see you again soon.

10/10 優異

jennifer

於 2023 年 12 月住了 1 晚
Lindy 於 2023年12月16日的回應
Thank you so much for an awesome review. We hope to see you again soon.

10/10 優異

Lillian

讚好：整潔度
於 2023 年 12 月住了 1 晚
Lindy 於 2023年12月9日的回應
We appreciate your feedback. Thank you for your business.

6/10 一般

Brent l

家人同遊
於 2023 年 12 月住了 1 晚
Lindy 於 2023年12月9日的回應
We appreciate you taking the time to review our property. Hope to see you again soon!

6/10 一般

Joyce

伴侶同遊, 寵物同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Staff were pleasant. Room needed updating. Holes in walls. Doors didn’t close properly. Breakfast was minimal but free. Very bright outdoor lights though while they made me feel safe, also seemed to indicate there were security issues. Looked like prison lights. The bed linen seemed very clean and tucked well
於 2023 年 12 月住了 1 晚
Lindy 於 2023年12月9日的回應
Thank you for your response. We appreciate your business.

8/10 不錯

Blair

讚好：整潔度和職員與服務
於 2023 年 11 月住了 1 晚
Lindy 於 2023年12月13日的回應
Thank you for taking the time to review our property. We appreciate your business and hope to see you again soon.

6/10 一般

Katalin

於 2023 年 11 月住了 1 晚
Lindy 於 2023年11月20日的回應
We appreciate your feedback. Hope to see you again soon.

8/10 不錯

Yuccell

於 2023 年 11 月住了 1 晚
Lindy 於 2023年11月20日的回應
Thank you for your feedback. We appreciate your business and hope to see you again in the future.

10/10 優異

Justin

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very reasonably priced and the room was clean and comfortable. Was in a quiet area of the interstate.
於 2023 年 11 月住了 1 晚
Lindy 於 2023年11月19日的回應
Thank you for you feedback we appreciate your business and hope to see you again soon.

8/10 不錯

Gilbert

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 1 晚
Lindy 於 2023年11月20日的回應
Thank you for your feedback. We appreciate your business.

10/10 優異

Mike

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Came to the FSU Miami football game from Indiana with my 2 sons and son in law. Couldn't have been happier with our stay!!
於 2023 年 11 月住了 1 晚
Lindy 於 2023年11月14日的回應
Thank you so much for the awesome review. We appreciate your business and your feedback. Hope to see you again soon.

4/10 欠佳

Geoffrey

讚好：整潔度和職員與服務
不滿：住宿狀況
I did not feel safe here. There appeared to be people coming and going from the room next door, most of the night. Then I was woken up in the morning as they were replacing the roof. I was surprised my car was there in the morning. The staff was pleasant and helpful. Breakfast in the morning was like many offered. I passed, I just wanted to get out of there.
於 2023 年 11 月住了 1 晚
Lindy 於 2023年11月13日的回應
We apologize for failing to meet your expectations. Please give us the chance to properly host you in the future. We appreciate your business and hope to see you again soon.

8/10 不錯

Gillas

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good
於 2023 年 11 月住了 1 晚
Lindy 於 2023年11月10日的回應
We appreciate your feedback and hope to see you again if you are in our area.

6/10 一般

Russell

讚好：職員與服務
Room had couple areas that should have been cleaned better. Toilet had occasional leak/puddling. Older hotel, could use a face lift. We're putting on new roof which impaired access to room and noise after 8 AM. Breakfast was basic.
於 2023 年 11 月住了 1 晚
Lindy 於 2023年11月8日的回應
We apologize for not exceeding your expectations. We appreciate your business and hope to see you again in the future.

2/10 很差

Francisco

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
The inn is under construction. It is having its roof repaired. Debris all over the place. Nails and broken pieces of wood, tar paper right in front of your room. How are they able to still operate. It should be illegal to operate in such disrepair. Power went out in my room and they were unable to fix. Offered to move me to another room. When I tried to ask for a refund they said no because I used expedia to book my room. I called expedia and they won't help with refund. Expedia should be up to date on this issue of hotel conditions. The hotel should not be allowed to operate. I was not injured but I wonder if I should consult an attorney about this matter.
於 2023 年 11 月住了 1 晚
Lindy 於 2023年11月9日的回應
We are terribly sorry for not exceeding your expectations. We did however inspect your room to find all appliances working properly. We do appreciate your feedback and hope to see you again if you are in our area.

10/10 優異

Joyce

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Hotel!
Very nice hotel, room clean and well equipped. Only issue was that there were roof repairs going on and to be awakened by banging and loud noises on Sunday morning was not cool! Everything else went well.
於 2023 年 11 月住了 1 晚
Lindy 於 2023年11月6日的回應
We appreciate you taking the time to review our property. Please give us the opportunity to host you again in the future.