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基多 JW 萬豪酒店的評價

4.5 out of 5
基多 JW 萬豪酒店
Avenida Orellana 1172 Y Avenida Amazonas, Quito, Pichincha

評價

9.2

卓越

10 分評分，優異；595 則評價中有 427 則" "
8 分評分，不錯；595 則評價中有 117 則" "
6 分評分，一般；595 則評價中有 27 則" "
4 分評分，欠佳；595 則評價中有 12 則" "
2 分評分，很差；595 則評價中有 12 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

9.6/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

10/10 優異

Wen Chieh

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 7 月住了 2 晚

10/10 優異

WEI CHUNG

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
真是豪華的酒店令人印象深刻
於 2018 年 1 月住了 1 晚

10/10 優異

Lucas

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent staff
於 2024 年 2 月住了 3 晚
jc 於 2024年4月26日的回應
Good morningThank you for your score. It is a pleasure for us to give the best service.Kind regards.

10/10 優異

AIMEE

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very beautiful...quiet place.
於 2024 年 4 月住了 5 晚
jc 於 2024年4月24日的回應
Good morning.Thank you for your score. It is very important to us to give the best service.Kind regards.

10/10 優異

María

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente hotel, muy buena atención
於 2024 年 4 月住了 1 晚
jc 於 2024年4月8日的回應
good morningThank you for your score. IT is a pleasure to give the best experience.Kind regards

10/10 優異

branden

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay!
於 2024 年 4 月住了 2 晚
jc 於 2024年4月8日的回應
good morningThank you for your score. IT is a pleasure to give the best experience.Kind regards

10/10 優異

France

於 2024 年 3 月住了 1 晚
jc 於 2024年4月1日的回應
Good morning Thank you for your score. It is very important for us to know your expedience.Kind regards.

2/10 很差

Carlos

讚好：設施服務和住宿狀況
不滿：整潔度和職員與服務
Property is amazing , staff was awful the guy that did the check in was trying to get us to get another room , room was 2 queen beds or 4 people guy said is 2 adults and 2 kids , we were 3 adults one kid , like I never in all my trips around the world and hotels in Quito I had anybody tells me this , he was trying to get money from us , was an awful experience,
於 2024 年 3 月住了 1 晚
jc 於 2024年3月11日的回應
Good afternoonThank you for your comments, I really apologize for the inconvenience. We are going to review this with the staff.Kind regards.

10/10 優異

Roberto

於 2024 年 2 月住了 1 晚
jc 於 2024年3月21日的回應
Good afternoonThank you for your score. It is pleasure for us to give you the best service.Kind regards,

10/10 優異

Donald

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel in a nice area of Quito. Restaurants in the hotel are also good.
於 2024 年 2 月住了 1 晚
jc 於 2024年2月29日的回應
Good morningThank you for your comments. It is a pleasure to give you the best service.Kind regards.

2/10 很差

Adrian

於 2024 年 2 月住了 5 晚
jc 於 2024年3月20日的回應
Good afternoon.Thank you for the score. it is important to us to improve our service.Kind regards.

10/10 優異

Jillian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful hotel with an art gallery ambiance. Stellar customer service with complimentary champagne at check in; very nice dining options inside, several gift shops, gorgeous outdoor pool area, spa & gym. Very spacious and comfortable room with a large balcony and outdoor seating. This hotel has everything you could possibly want including security presence around the property. We were advised not to walk off the property for safety.
於 2024 年 2 月住了 1 晚
jc 於 2024年2月16日的回應
Good morning.Thank you for your comments. It is a pleasure for us to give you the best service.Kind regards.

10/10 優異

Belen

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente el hotel , solo que era hospedaje y desayuno para 3 adultos y 1 niño y solo nos dieron para 2 adultos y 2 niños así que el otro desayuno toco pagar aparte pero dijeron que esa es la condición con expedia
於 2024 年 2 月住了 1 晚
jc 於 2024年2月16日的回應
Buenos diasMuchas gracias por sus comentarios, estos nos ayudan a mejorar y darle el mejor servicio.saludos.,

10/10 優異

Yuwen

伴侶同遊
讚好：整潔度和設施服務
Very friendly staff
於 2024 年 2 月住了 1 晚
jc 於 2024年2月14日的回應
Good morningThank you for your message. It is a pleasure for us to give you the best service.Kidn regards

10/10 優異

Jonathan

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best hotel in quito!
於 2023 年 12 月住了 2 晚
jc 於 2024年2月9日的回應
Estimadomuchas gracoas por su estadia y sus comentarios los mismos nos ayudan a seguir dandole el mejor servicio.Saludos.

10/10 優異

Vadim

於 2024 年 1 月住了 1 晚
jc 於 2024年2月9日的回應
Estimadomuchas gracoas por su estadia y sus comentarios los mismos nos ayudan a seguir dandole el mejor servicio.Saludos.

10/10 優異

Vadim

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A place to stay in Quito
A great property all around. Excellent service, roomy and fresh rooms, great restaurants (we tried two: Botanica and Kaori - both dinners were delicious). Rental car office next door (Localiza) also comes very convenient.
於 2024 年 1 月住了 2 晚
jc 於 2024年2月9日的回應
Estimadomuchas gracoas por su estadia y sus comentarios los mismos nos ayudan a seguir dandole el mejor servicio.Saludos.

10/10 優異

wes

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly and helpful staff. Plenty of food options
於 2024 年 1 月住了 3 晚
jc 於 2024年2月9日的回應
Estimadomuchas gracoas por su estadia y sus comentarios los mismos nos ayudan a seguir dandole el mejor servicio.Saludos.

10/10 優異

Eugenia Patricia

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muy bueno
Comodidad amabilidad Lo malo el cobro de parqueadero, no tienen parqueadero únicamente contratado
於 2023 年 12 月住了 1 晚
jc 於 2024年2月9日的回應
Estimadomuchas gracoas por su estadia y sus comentarios los mismos nos ayudan a seguir dandole el mejor servicio.Saludos.

10/10 優異

Joel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
jc 於 2024年2月9日的回應
Estimadomuchas gracoas por su estadia y sus comentarios los mismos nos ayudan a seguir dandole el mejor servicio.Saludos.

10/10 優異

Dilip

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
jc 於 2024年2月9日的回應
Estimadomuchas gracoas por su estadia y sus comentarios los mismos nos ayudan a seguir dandole el mejor servicio.Saludos.

10/10 優異

Joshua

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Best Hotel and Service - Hands Down!!
Whenever I go down to Quito, I always stay at this Marriott. Hands down the most secure hotel I've ever stayed at. The service is ALWAYS 10/10 and they always make me feel at home, welcoming me back every time. I HIGHLY recommend staying at THIS hotel if you ever need one on your next trip down to Quito, Ecuador.
於 2023 年 12 月住了 5 晚
jc 於 2024年2月9日的回應
Estimadomuchas gracoas por su estadia y sus comentarios los mismos nos ayudan a seguir dandole el mejor servicio.Saludos.

10/10 優異

Grace

伴侶同遊
讚好：職員與服務和住宿狀況
This was a beautiful hotel filled with class, flowers , music and the sounds of a waterfall in the lobby. So relaxing !
於 2023 年 12 月住了 5 晚
jc 於 2024年2月9日的回應
Estimadomuchas gracoas por su estadia y sus comentarios los mismos nos ayudan a seguir dandole el mejor servicio.Saludos.

8/10 不錯

Maria

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
jc 於 2024年2月9日的回應
Estimadamuchas gracoas por su estadia y sus comentarios los mismos nos ayudan a seguir dandole el mejor servicio.Saludos.

6/10 一般

Phil

讚好：整潔度、住宿狀況和客房舒適度
So-so
Nice hotel. Great health club. Service in restaurants is HORRIBLE. And for the price, smh!
於 2023 年 12 月住了 3 晚

10/10 優異

nurys g

於 2023 年 11 月住了 3 晚

2/10 很差

johanna rosalina

於 2023 年 11 月住了 2 晚

10/10 優異

真實旅客

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
於 2023 年 11 月住了 1 晚
jc 於 2023年11月20日的回應
Good morningThank you for your score. It is a pleasure for us to give the best service.Kind regards,

10/10 優異

Jonny

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 3 晚
jc 於 2023年11月17日的回應
Buenos dias.Muchas gracias por sus calificacion, siempre estamos dispuestos a mejorar. Grcias por su preferenciaSaludos

10/10 優異

Sean

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
jc 於 2023年11月10日的回應
Good afternoon.Thank you for your score and for preferring JW Marriott Quito for your stay. Kind regards

10/10 優異

GABRIELA

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚
jc 於 2023年11月10日的回應
Estimada GabrielaMuchas gracias por su califiacacion. Seguiremos mejorando para dar una excelente experiencia.

10/10 優異

José Luis

於 2023 年 10 月住了 1 晚
jc 於 2023年10月30日的回應
Buenas tardes estimado Jose Luis.Agradecemos su calificacion. 1Saludos Cordiales

10/10 優異

Santiago

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
A really nice, elegant and central place for exploring the city
於 2023 年 10 月住了 1 晚
jc 於 2023年10月25日的回應
Good afternoon Mr. Santiago.Thank you for your message and for preferring JW Marriott Quito for your stay. We are happy to know that you like the hotel and enjoy your stay.Kind regards

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A Good Hotel Option for 1 or 2 nights
The hotel makes a nice stay over when transiting via Quito to the Galapagos or other destination in Ecuador. Staff and service were great, very welcoming and helpful. We ate dinner in the Botanica Restaurant and found the service and quality excellent (try the Tempura Shrimp entree). The heated book was very welcome and while we did not have time to use it, the fitness center was large with a great selection of modern equipment. The Executive Lounge was nice with a protected outdoor sitting area. We had breakfast there and the choices were great, with a cook making custom eggs (including an excellent Huevos Rancheros). The hotel is a bit dated, but in excellent condition. The main downside is the location, in the financial district, which closes down at night. Hotel staff warned us not to walk outside after 6pm. It is about a 20-minute taxi ride with traffic to the historic old down, so not convenient if you have a short time and want to explore. It is about a 45-minute drive to the airport compared with 1.5 hours from the historic city center. So, depending on how early your flight departure, it may be a better option than a hotel in the old town. Several Galapagos cruise lines use the hotel as pre/post hotel stay with flight connections.
於 2023 年 10 月住了 1 晚
jc 於 2023年10月24日的回應
Good morning Mr. DavidThank you for your message and thank you for staying your us in your visit to Ecuador. We are happy to read that you had a great experience, and you enjoy our hotel and all the spaces. It was a pleasure for us to give you the best service, so you feel comfortable.We are looking forward seeing you soon.Kind regards,

8/10 不錯

Jean

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 10 晚
jc 於 2023年10月31日的回應
Thank you for your score. Kind regards

8/10 不錯

真實旅客

讚好：整潔度、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
jc 於 2023年10月31日的回應
Thank you for your score. Kind regards

4/10 欠佳

Aldo

親子同遊
讚好：整潔度
不滿：職員與服務
Personal de recepción poco eficiente, cobro de parqueadero y wifi de más, fui porq estaba lleno el sheraton, no volvería a ir
於 2023 年 10 月住了 1 晚
jc 於 2023年10月19日的回應
Estimado Lamentamos que haya tenido una mala experiencia con el personal de Front Desk. enviaremos sus comentarios a nuestros superiores para poder solucionar los inconvenientes pronto. Agradecemos su estaia con nosotros.

10/10 優異

Jessica

於 2023 年 10 月住了 1 晚
jc 於 2023年11月1日的回應
Good morning. Thank you for your score. We will share with the staff.Kind regards,

10/10 優異

mario

讚好：整潔度、職員與服務和住宿狀況
Great resort with all of your needs
於 2023 年 10 月住了 1 晚
cv 於 2023年10月10日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Carlos

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚
jc 於 2023年10月3日的回應
Dear CarlosThank you for staying with us, we want to know how was your experience. Please share comments about it.Those help us to improve every day.Regards

2/10 很差

Moises

於 2023 年 9 月住了 1 晚
jc 於 2023年10月11日的回應
Good afternoon,Thank you for your stay with us. It was a pleasure to us to have you here in JW Marriott Quito.

10/10 優異

GENARO

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 3 晚
LJ 於 2023年9月21日的回應
Dear Genaro. Thank you for staying with us. We are glad to know you have a pleasant stay. Please, be free to share comments about it. Regards

10/10 優異

Alice M. (Goshen)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great hotel and staff was amazing
於 2023 年 9 月住了 1 晚
LJ 於 2023年9月14日的回應
Dear Alice, thank you for staying at our JW Marriott Quito. We are glad to hear you have a pleasant experience. If you want to share more comments, please, feel free to share those with us. Kind Regards.

2/10 很差

Jaime

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
How is possible that you did not accept to make a change of my reservation since the day before assassinated to a President candidate.Quito was not safe that why I want to change the reservation to another time. This is not my first time staying at the JW Marriot Quito. My next trip, I will not use the JW Marriot Hotel. Jaime Maldonado
於 2023 年 8 月住了 6 晚
LJ 於 2023年8月31日的回應
Thank you for your comment. When we received the call from Orbitz/Expedia requesting a change of dates for this reservation, it was approved and we inform Orbitz/Expedia to proceed with the modification as the hotel can not make any alterations to reservations made thru Online Travel Agencies. Regards

10/10 優異

Gregory

讚好：住宿狀況
於 2023 年 8 月住了 2 晚
LJ 於 2023年8月25日的回應
Dear Gregory. Thank you for staying at the JW Marriott Quito. We are happy to know you have a pleasant stay, and we will like to hear your comments. Regards.

10/10 優異

Leo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
A superlative hotel in Quito!
Perfect service, great food!
於 2023 年 8 月住了 2 晚
LJ 於 2023年8月23日的回應
Dear Leo, thank you for your stay in our JW Marriott Quito. We are happy to know you had a pleasant experience. Please, let us know comments about your stay. Kind Regards.

10/10 優異

Jonathan

讚好：整潔度、職員與服務和住宿狀況
I would definitley say best hotel in quito! 5 star hotel in everybsense!
於 2023 年 8 月住了 2 晚
LJ 於 2023年8月23日的回應
Dear Jonathan. Thank you for staying with us. We are happy to know you had a pleasant stay. Please, share some comments about your experience. Those help us to improve everyday. Regards.

10/10 優異

george t

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The hotel was beautiful the staff was very nice and accommodating. The breakfast was terrific with several hot choices. The only negative was that the hotel is in an area not conducive to walking. That said we will stay there anytime we return to Quito.
於 2023 年 8 月住了 5 晚
LJ 於 2023年8月16日的回應
Dear George T, thank you for staying with us. It was a pleasure to host you and we appreciate all your comments, they help us to improve our service. Kind Regards.

8/10 不錯

HIROAKI

於 2023 年 8 月住了 3 晚
LJ 於 2023年9月4日的回應
Dear Hiroaki, Thank you for staying with us. We wold like you to give us comments about your experience at out JW Marriott Quito, every comment help us to improve our service. Regards.

10/10 優異

Juan (Calgary)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Service Excellence
於 2023 年 8 月住了 2 晚
LJ 於 2023年8月16日的回應
Estimado Juan, muchas gracias por hospedarte con nosotros. Apreciamos tu calificacion y queremos saber mas sobre tu experiencia. Por favor, ayudanos con comentarios que nos ayuden a mejorar nuestro servicio. Saludos Cordiales.