Dear Value Guest, Thank you for your review and for sharing your recent experience with us. We were delighted to be your host during your visit to Quito. I am glad to know that you enjoyed your stay and the overall experience. It was a pleasure having you at the hotel and I hope this won’t be the last time. Kind Regards, Tatiana Andrade Quality Assurance Manager

Dear Mr. Peng, thank you very much for your comments. It is a pleasure to let you know that we have a project to expand our hotel where we will make important changes such as improving soundproofing. I hope you can visit us in a future, it will be a pleasure to receive you here

Dear Mrs. Na, We are very happy to know you have a good stay in our hotel. Thank you very much for your comments and we hope to see you here soon.

Thank you very much for your comments Mr. Huang! It will be a pleasure to receive you again in our hotel.

Dear Guest: Thank you for taking the time to let us know how your recent experience was. We appreciate your feedback because it helps us improve our services and adjust our operation where is required. I am sorry to hear that the water was not hot enough. We have talked to our Maintenance department to solve that as soon as possible. It was a pleasure having you at the hotel, we will be delighted to be your host on your next visit to Quito. Best Regards, Maria Soledad Yepez Quality Assurance Manager calidad@leparc.com.ec

Estimado Huesped, Muchas gracias por tomarse el tiempo de compartir su experiencia durante su última estadía con nosotros. Nos complace saber que disfrutó de nuestras pequeñas instalaciones y del servicio del equipo Le Parc. Esperamos poder tenerlo nuevamente como nuestro huésped y brindarle el servicio de calidad que nos caracteriza. Saludos Cordiales, Andrea Moreno Quality Assurance Manager calidad@leparc.com.ec

Dear Mr. Zhuojun, Thank you for taking the time to share your recent experience with us. We were delighted to be your host during your visit to Quito. I am glad to know that you enjoyed your stay and the overall experience went with any inconvenience. It was a pleasure having you at the hotel and I hope this won’t be the last time. It will be a pleasure having you again as our guest! Kind Regards, Nathalia Ulloa Marketing Manager mercadeo@leparc.com.ec

Dear Juliana, Thank you for leaving us your comments about your recent stay with us. I am glad to know that you enjoy the service of our Le Parc team. We will be delighted to have you again as our guest.Kind Regards,Tatiana AndradeQuality Assurance Manager

Dear Mr. Juan, Thank you for taking the time to leave us your comments about your recent stay with us. We are glad to know that you had a great stay thanks to the service of our team.We will always be happy to have you at Le Parc Hotel. Best regards, Tatiana Andrade Quality Assurance Manager

Dear Emi, Thank you for your review and for sharing your recent experience with us. We were delighted to be your host during your visit to Quito. I am glad to know that you enjoyed your stay and the overall experience. It was a pleasure having you at the hotel and I hope this won’t be the last time.Kind Regards,Tatiana AndradeQuality Assurance Manager

Estimado Sr. Juan, Gracias por dejarnos una puntuación sobre su reciente estadía en Le Parc hotel. Nos alegra saber que disfrutó de su visita. Siempre es un gusto tenerlo como nuestro huésped y ser su hotel anfitrión. Saludos Cordiales,Tatiana AndradeQuality Assurance Manager

Dear Anllelina, Thank you for your review and for sharing your recent experience with us. I am glad to know that you enjoyed your stay and the overall experience. It will be a pleasure having you again as our guest.Kind Regards,Tatiana AndradeQuality Assurance Manager

Estimado Sr. Ernesto, Gracias por dejarnos una puntuación sobre su reciente estadía con nosotros. Nos complace saber que disfrutó de Le Parc Hotel. Siempre sera un gusto ser su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

Estimada Sra. Elvira, Gracias por tomarse el tiempo para dejarnos una puntuación sobre su reciente estadía con nosotros. Nos complace saber que disfrutó de Le Parc Hotel. Estaremos encantados de ser nuevamente su su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

Estimado Sr. Ignacio, Gracias por tomarse el tiempo para dejarnos una puntuación sobre su reciente estadía en Le Parc Hotel. Nos complace saber que disfrutó en su gran mayoria de nuestro hotel. Siempre sera un gusto ser su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

Dear Mrs. Vanessa, Thank you for leaving us your comments about your recent visit to Le Parc Hotel. We are pleased to know that your stay was satisfactory. It was a pleasure to be your host hotel in Quito and we hope to have you again with us. Best regards, Tatiana AndradeQuality Assurance Manager

Dear Hernan, Thank you for taking the time to let us know how your recent experience was. I am sorry to see that we didn't meet your expectations and that you experienced problems during your stay at Le Parc Hotel. We appreciate your feedback because it helps us improve our services and to adjust our operation where is required. I apologize on behalf of all of Le Parc staff for your bad experience. It was a pleasure having you at the hotel and we will be delighted to be your host on your next visit to Quito.Best Regards,Tatiana AndradeQuality Assurance Manager

Dear Aleks, Thank you for your review and for sharing your recent experience with us. I am glad to know that you enjoyed your stay and the overall experience. We were delighted to be your host during your visit to Quito. It will be a pleasure having you again as our guest.Kind Regards,Tatiana AndradeQuality Assurance Manager

Dear Ashley, Thank you very much for leaving us your comments about your recent stay. We are pleased to know that you enjoyed the service of our Le Parc staff.We regret the inconvenience caused by the remodeling work.We will be happy to have you again as our guest.Kind regards, Tatiana Andrade Quality Assurance Manager

Estimada Srta. Ana María, Agradecemos el tiempo que ha tomado para dejarnos una puntuación sobre su reciente visita a Le Parc Hotel. Siempre será un gusto ser su hotel anfitrión y poder brindarle el servicio de calidad que nos caracteriza. Atentamente, Tatiana AndradeCoordinadora de Calidad

Estimado Sr. Francisco, Agradecemos el tiempo que ha tomado para dejarnos una puntuación. Nos complace saber que disfrutó en su gran mayoria de Le Parc Hotel. Esperamos poder tenerlo nuevamente con nosotros y brindarle el servicio de calidad que nos caracteriza para así llegar a 5 estrellas. Saludos cordiales, Tatiana AndradeCoordinadora de Calidad

Dear Mohkku, Thank you for leaving us a rating about your recent stay at Le Parc Hotel. We are pleased to know that you enjoyed Le Parc Hotel.It will always be a pleasure to be your host hotel in Quito. Best regards, Tatiana AndradeQuality Assurance Manager

Estimada María Cristina, Agradecemos el tiempo que ha tomado para dejarnos una puntuación. Nos complace saber que disfruto su estadía en Le Parc Hotel. Esperamos poder tenerla nuevamente como nuestra huésped. Atentamente, Tatiana AndradeCoordinadora de Calidad

Dear Carolina, Thank you for leaving us your comments about your recent visit to Le Parc Hotel.We regret the inconveniences you had during your stay. We would like to know more details, so we can take corrective measures and thus continue improving every day.It will always be a pleasure to have you as a guest.Kind regards, Tatiana AndradeQuality Assurance Manager

Dear Mr. David, Thank you for leaving us your comments about your recent stay with us. We are pleased to know that you enjoyed the service of our Le Parc team.We have shared your comments about the restaurant's prices with the managers in charge for them to analyze it.It will be a pleasure being your host hotel again. Kind regards, Tatiana AndradeQuality Assurance Manager

Dear Jeffrey, Thank you for leaving us a rating about your recent stay at Le Parc Hotel. We are pleased to know that you enjoyed Le Parc Hotel.We will be delighted to have you again as our guest.Best regards, Tatiana AndradeQuality Assurance Manager

Dear William, Thank you for the time you have taken to leave us your rating. I am glad to know that you enjoyed your stay and the overall experience.We were delighted to be your host during your visit to Quito. Kind Regards,Tatiana AndradeQuality Assurance Manager

Estimado Eduardo, Gracias por dejarnos una puntuación sobre su reciente estadía con nosotros. Nos complace saber que disfrutó de Le Parc Hotel. Esperamos poder tenerlo nuevamente con nosotros. Atentamente, Tatiana AndradeCoordinadora de Calidad

Estimado Sr. Renato, Gracias por dejarnos una puntuación sobre su reciente estadía en Le Parc Hotel. Lamentamos ver que no cumplimos con sus expectativas. Nos gustaria que nos pueda dar mas detalles de su estadía, para nosotros es importante tomar los correctivos pertinentes. Esperamos que nos pueda dar una segunda oportunidad de ser su hotel anfitrión en Quito y brindarle el servicio de calidad que nos caracterizaAtentamente, Tatiana AndradeCoordinadora de Calidad

Dear Mr. Luis,We appreciate your comments about your recent stay at Le Parc Hotel.We are sorry for the inconvenience you had during your visit due to the hotel's remodeling. On the other hand, we have shared your complaint and spoken with our Front Desk staff about this so that it does not happen again. Because, we have always been characterized by providing excellent serviceWe hope you can give us a second chance to be your host hotel. Best regards, Tatiana AndradeQuality Assurance Manager

Estimado Sr. Albeiro, Agradecemos el tiempo que tomo para dejarnos su puntuación sobre su reciente estadía. Lamentamos todos los inconvenientes que tuvo durante su visita. Esperamos que nos pueda dar una segunda oportunidad de ser su hotel anfitrión en Quito y demostrarle el servicio de calidad que nos caracteriza.Atentamente, Tatiana AndradeCoordinadora de Calidad

Estimado Huésped, Agradecemos sus comentarios sobre su reciente estadía con nosotros. Lamentamos los inconvenientes que tuvo durante su visita. Hemos revisado cada detalle que nos menciona y se tomaran las medidas correctivas pertinentes con cada departamento encargado. Esperamos que nos pueda dar una segunda oportunidad para demostrarle el servicio de calidad que nos caracteriza. Saludos cordiales, Tatiana AndradeCoordinadora de Calidad

Estimado Kyu Dae, Un gusto saludarlo en nombre de Le Parc Hotel. Agradecemos el comentario que nos proporcionó. Estamos muy preocupados por la reseña en la cual detalla lo sucedido con la caja fuerte, por lo que nos gustaría saber si podemos hablar directamente con Usted sobre este tema. Es de suma importancia para nosotros poder entender a profundidad lo ocurrido y verificar lo sucedido. Hemos revisado las cámaras de seguridad que apuntan a la puerta de la habitación y únicamente durante su salida de la habitación ingresó nuestra camarera a realizar la limpieza con la puerta abierta en todo momento como es nuestro estándar, y posterior a eso lo que usted nos detalla en el comentario sobre el Bellboy. Esperamos poder tener noticias suyas. Atentamente, Tatiana AndradeCoordinadora de Calidad

Dear Mr. Guillermo,We appreciate your comments about your recent stay at Le Parc Hotel. We are pleased to know that you enjoyed our facilities and the service of our staff.We hope to have you again with us.Best regards, Tatiana AndradeQuality Assurance Manager

Estimada Srta. Nataly, Muchas gracias por dejarnos sus comentarios sobre su reciente estadía con nosotros. Lamentamos los inconvenientes que le causamos debido a la remodelación. Estamos coordinando de manera minuciosa que este tema no afecte a nuestros huéspedes teniendo información adicional de la planificación de la construcción. Pero ya estamos próximos a la nueva apertura. Nos encantaría que pueda darnos una segunda oportunidad y visitarnos nuevamente. Atentamente, Tatiana Andrade Coordinadora de Calidad

Estimada Srta. Paola, Gracias por dejarnos su puntuación sobre su reciente visita en Le Parc Hotel. Lamentamos los inconvenientes que tuvo en su estadía, nos podría ayudar con mas detalles, pues es muy importante para nosotros saber en que fallamos y poder tomar los correctivos necesarios. Esperamos que nos pueda dar una segunda oportunidad para ser nuevamente su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

Dear Miodrag, Thank you for your review and for sharing your recent experience with us. We were delighted to be your host during your visit to Quito. I am glad to know that you enjoyed your stay and the overall experience. It was a pleasure having you at the hotel and I hope this won’t be the last time.Kind Regards,Tatiana AndradeQuality Assurance Manager

Estimado Sr. Juan Carlos, Agradecemos el tiempo que ha tomado para dejarnos sus comentarios sobre su reciente visita en Le Parc Hotel. Lamentamos que no tuvo una estadía satisfactoria a causa del ruido. Nos encontramos coordinando de manera minuciosa que este tema para que no afecte a nuestros huéspedes teniendo información adicional de la planificación de la construcción. Estamos próximos a la apertura de la nueva torre, y esperamos que nos pueda dar una segunda oportunidad para poder demostrarle el buen servicio que nos caracteriza. Atentamente,Tatiana Andrade Coordinadora de Calidad

Dear Soudabeh, Thank you for leaving us your comments about your recent stay with us.We are sorry that your stay was not excellent due to the noise issue. We are carefully coordinating so that this issue does not affect our guests, having additional information on construction planning.We hope you can give us a second chance.Best regards, Tatiana AndradeQuality Assurance Manager

Estimado Francisco, Agradecemos el tiempo que ha tomado para dejarnos su puntuación. Nos complace saber que Le Parc Hotel fue de su agrado. Estaremos encantamos de ser nuevamente su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

Dear Maricelle, Thank you for leaving us your rating about your recent stay at Le Parc Hotel. We are sorry to see that we did not meet your expectations.We hope that you can give us a second opportunity to provide you with the quality service that characterizes us.Kind regards, Tatiana AndradeQuality Assurance Manager

Estimado Nenad, Agradecemos el tiempo que ha tomado para dejarnos su puntuación. Nos complace saber que Le Parc Hotel fue de su agrado. Estaremos encantamos de ser nuevamente su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

Dear Mrs. Mary,Thank you for taking the time to let us know how your recent experience was. I am sorry to see that we didn't meet your expectations and that you experienced problems during your stay at Le Parc Hotel. I apologize on behalf of all of Le Parc staff for your bad experience. We have shared your comments with the front desk staff and the appropriate corrective measures will be taken.It was a pleasure having you at the hotel and we are looking forward to see you again.Best Regards,Tatiana AndradeQuality Assurance Manager

Estimado Sr. Roberto, Muchas gracias por tomarse el tiempo para dejarnos sus comentarios sobre su reciente estadía con nosotros. Nos alegra saber que el servicio de todo nuestro equipo Le Parc fueron de su agrado. Siempre será un placer tenerlo como huésped y brindarle el servicio de calidad que nos caracteriza. Saludos cordiales, Tatiana AndradeCoordinadora de Calidad

Dear Mr. Konstantinos, Thank you for your comment and recent stay with us. We are sorry that your stay was not excellent due to the noise issue.We are carefully coordinating so that this issue does not affect our guests, having additional information on construction planning. On the other hand, we have shared your comment with the Housekeekinging Department and they are already taking corrective measures.We thank you again for your message and we hope you can give us a second chance when we have our new tower ready.Best regards, Tatiana AndradeQuality Assurance Manager

Dear Julie, Thank you for your review and for sharing your recent experience with us. I am glad to know that you enjoyed your stay and the service of our Le Parc team. We were delighted to be your host during your visit to Quito. It will be a pleasure having you again as our guest. Kind Regards,Tatiana AndradeQuality Assurance Manager

Dear Tony, Thank you for leaving us your comments about your recent stay. We are pleased to know that you enjoyed Le Parc Hotel.We apologize that the coffee maker in your room did not meet your expectations. We have shared your comments with the departments in charge so that they can take the necessary corrective measures.We hope to have you again at Le Parc Hotel.Kind regards, Tatiana AndradeQuality Assurance Manager

Dear David, Thank you for your review and for sharing your recent experience with us. I am glad to know that you enjoyed your stay and the overall experience.We were delighted to be your host during your visit to Quito and It will be a pleasure having you again as our guest.Kind Regards,Tatiana AndradeQuality Assurance Manager

Dear William, Thank you for taking the time to provide us with feedback on your recent stay with us.. We are glad to know that you enjoyed our Hotel.It will be a pleasure having you again at Le Parc Hotel. Kind regards, Tatiana Andrade Quality Assurance Manager