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銀河酒店的評價

2 out of 5
銀河酒店
27 Nguyen Lac, Quy Nhon, Binh Dinh

評價

7.8

不錯

10 分評分，優異；12 則評價中有 5 則" "
8 分評分，不錯；12 則評價中有 2 則" "
6 分評分，一般；12 則評價中有 4 則" "
4 分評分，欠佳；12 則評價中有 0 則" "
2 分評分，很差；12 則評價中有 1 則" "

7.4/10 

整潔度

7.6/10 

職員與服務

7.6/10 

設施服務

7.2/10 

住宿狀況

5.0/10 

環保程度

評價

6/10 一般

真實旅客

讚好：整潔度和住宿狀況
Not great but good location
Fine to stay for a few nights but they don’t have the “do not disturb” signs to put on your door so it is irritating to have the housekeeping staff knock on your door and wake you up or to have the reception call your room and wake you up to see if you want your room cleaned. Upon arrival we were given your key and that’s all, no warm welcome or information at all. We drank the water in the room which is complimentary at every other hotel but ended up having to pay 20k when leaving as they charged us for it (this wasn’t noted anywhere or told to us upon arrival)… The bedding wasn’t great and pillows quite uncomfortable but otherwise in a good location.
於 2023 年 2 月住了 3 晚
Ben 於 2023年3月22日的回應
Dear Valuable Guest,We are sorry to hear that. We do appreciate for your feedback. We will review our process to improve the quality.Many thanks and Best Regards,Galaxy Hotel

8/10 不錯

Truong D.

10/10 優異

Dinh

讚好：整潔度、職員與服務、設施服務和住宿狀況
very convience no taxi
於 2022 年 9 月住了 2 晚

2/10 很差

真實旅客

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Khách sạn vị trí tốt nhưng quá tệ... Như một cái nhà trọ, ga trải giường, khăn không sạch sẽ, nhân viên làm chiếu lệ... Không bao giờ quay lại... Đề nghị Expedia loại khách sạn này ..để những người sai không bị lầm như tôi
於 2020 年 7 月住了 1 晚
Ban Giám Đốc Khách Sạn Galaxy 於 2020年8月3日的回應
Kính chào anh, Đại diện cho khách sạn Galaxy, chúng tôi chân thành xin lỗi gia đình mình vì đã có một kỳ nghỉ không như ý tại Galaxy. Chúng tôi cũng chân thành ghi nhận các góp ý của anh để cải tiến, làm cho khách sạn ngày càng hoàn hảo, thật sự trở thành nơi nghỉ ngơi, thư giãn của Quý khách. Trân trọng, Ban Giám Đốc Khách Sạn Galaxy

10/10 優異

真實旅客

讚好：整潔度和設施服務
シャワーのお湯が出なかった。
於 2020 年 7 月住了 1 晚

6/10 一般

Greg

多人同遊
Average at best
Location is great, close to beach and food street and cans walk to coffee and shopping. I room was decent however no hot water for my visit even though I had it turned on and the shower hose was broken in 403. Checkout we extremely slow. Decent hotel but nothing to remember.
於 2020 年 6 月住了 2 晚

10/10 優異

ThereseNgo (Toronto)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Location is convenience for food and walking to the beach.
於 2020 年 2 月住了 2 晚

10/10 優異

bob (cleveland texas)

多人同遊
讚好：職員與服務、設施服務和住宿狀況
very close to a nice beach, and food court street. management treated us very well and was helpful in booking the car services we wanted. I would stay here again and recommend it to others looking for accommodations in Quy Nhon
於 2020 年 1 月住了 1 晚
Galaxy Management Team 於 2020年3月1日的回應
Dear Mr. Tuan, Thank you for choosing Galaxy for your recent stay in Quy Nhon and for your kind review and recommendation. We are delighted to note that you had a pleasant experience on that your stay with us; and appreciate your valuable feedback on our rooms and amenities as well as our services. Thank you once again for your review and for your encouragement We are looking forward to welcoming you on your next stay with us. Thanks and Best Regards,

6/10 一般

Alexander

讚好：整潔度、職員與服務和住宿狀況
Hotellets placering er virkelig god og den bedste service, vi blev opgraderet gratis. Dog er Hotel manageren den eneste som taler engelsk, der er virkelig lyt i værelserne og sengene er ikke de bedste.
於 2020 年 1 月住了 2 晚
Galaxy Management Board 於 2020年1月20日的回應
Many thanks for staying with us. Hope to host you again in the future. Best Regards,

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Good price/quality but sort of motel style Premium room had a nice sea view from narrow balcony Good beach and local “restaurant street“ just around the corner Thin walls so bring earplugs. We didn’t need them though.
於 2019 年 12 月住了 2 晚
Galaxy Hotel Management Board 於 2020年1月7日的回應
Many thanks for using our service. We are hoping to serve you again.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
Galaxy hotel is on Nguyễn Lạc, just one street behind Xuân Diệu and just minutes walking distance to the beach. Hotel is clean and convenient to the foods street, judt right at the corner. Tiến Toàn’s service was excellent. Pricing is reasonable. Strongly recommend.
於 2019 年 9 月住了 3 晚
Thinh NGUYEN 於 2019年9月17日的回應
Dear Guest, Thank you so much for your very kind words. We are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of. It is very rewarding to know how much our guests enjoy themselves.We hope to be able to welcome you back very soon. Thanks and Best Regards, Galaxy Hotel Management Board

6/10 一般

Bahadir

讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
Galazy hotel
Facility is new and in the city center but voice isolation is a big problem you can hear everything. The elevator has an annoying melodi when it stops at each flor and you have to listen it every time. Owner of the hotel is a nice and helpful guy. But the room I have booked was with a window looking outside unfortunatelly when we arrive the rooms are with a window but looking into the building. If you dont expect much and dont care about the cleaning so much this is a suitable option in Quy Nhom
於 2019 年 8 月住了 5 晚
Ben 於 2019年8月19日的回應
First of all, we'd like to say many thanks for choosing stay at our hotel. We are really sorry about the room description which doesn't stay clearly that the window facing into the building. Actually, we already chose "no special view" for this room. We are contacting with Expeida OTA to make it clearer so the guest won't misunderstand about the room view. Once again many thanks for your stay and recommendation. Thanks and Best Regards,