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瑞德福溫德姆拉昆塔酒店的評價

2.5 out of 5
瑞德福溫德姆拉昆塔酒店
1450 Tyler Ave, Radford, VA

評價

8.0

很好

10 分評分，優異；821 則評價中有 284 則" "
8 分評分，不錯；821 則評價中有 315 則" "
6 分評分，一般；821 則評價中有 129 則" "
4 分評分，欠佳；821 則評價中有 62 則" "
2 分評分，很差；821 則評價中有 31 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

8.0/10 

住宿狀況

8.4/10 

環保程度

評價

8/10 不錯

Bridgette

商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
As a lone traveler. I felt safe here, but the breakfast is lacking and there was a terrible smell at the facility from the non-working public men's bathroom.
於 2024 年 4 月住了 2 晚
Nino G 於 2024年5月3日的回應
Thank you for letting us know. We will investigate this immediately.

10/10 優異

HARRIET

家人同遊
讚好：整潔度、職員與服務和住宿狀況
The staff was wonderful! Very friendly, helpful and extremely pleasant to work with! We will definitely come back and definitely refer others!!
於 2024 年 4 月住了 2 晚
Nino G 於 2024年5月3日的回應
Thank you! I agree we have a great team. We appreciate you referring us to other guests.

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything as expected,
於 2024 年 4 月住了 1 晚
Nino G 於 2024年5月3日的回應
Happy to hear that we are consistent each time with your experience with us.

10/10 優異

Ted

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Nino G 於 2024年5月3日的回應
Thank you for taking the time rate our hotel! We look forward to seeing you again.

8/10 不錯

Sandra

家人同遊
讚好：職員與服務和住宿狀況
For one night was ok.
於 2024 年 4 月住了 1 晚
Nino G 於 2024年5月3日的回應
Was there anything that we could have done better to improve the experience?

10/10 優異

Christopher

寵物同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Great staff
於 2024 年 3 月住了 1 晚
Nino G 於 2024年5月3日的回應
We love our team! They do just a great job taking care of our guests!

4/10 欠佳

James

於 2024 年 4 月住了 1 晚
Nino G 於 2024年5月3日的回應
I noticed that we did not score well. Was there anything that we could have done better to improve the guest experience?

10/10 優異

Michael (Reston)

讚好：整潔度、職員與服務和住宿狀況
Clean. Welcoming.
於 2024 年 4 月住了 1 晚
Nino G 於 2024年5月3日的回應
Awesome! Thank you! So happy that you enjoyed your stay with us!

10/10 優異

donna

讚好：整潔度、職員與服務和住宿狀況
Friendly staff, clean room!
於 2024 年 4 月住了 1 晚
Nino G 於 2024年5月3日的回應
Awesome! So happy that the staff took great care of you and that you had a clean room!

4/10 欠佳

Avery

不滿：整潔度和職員與服務
Wish was cleaning showers curtains and better
於 2024 年 4 月住了 3 晚
Nino G 於 2024年5月3日的回應
Thank you for your feedback, however, our hotel has glass shower doors. Please let us know during your stay with us if something is not right and will be happy to correct it immediately.

10/10 優異

Erin

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was as expected. Friendly staff!
於 2024 年 4 月住了 1 晚
Nino G 於 2024年5月3日的回應
Awesome! So excited to see that you have continuously enjoyed your stay with us!

10/10 優異

Osman

於 2024 年 3 月住了 4 晚
Nino G 於 2024年5月3日的回應
Thank you for taking the time to rate our hotel. We hope to see you again soon!

10/10 優異

Ana

於 2024 年 4 月住了 1 晚
Nino G 於 2024年5月3日的回應
Thank you for taking the time to rate our hotel. We hope to see you again soon!

10/10 優異

Kent

伴侶同遊, 寵物同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Could hear through walls of other rooms , not much area for our little dog to potty, but really not bad for 1 night stay!
於 2024 年 4 月住了 1 晚
Nino G 於 2024年5月3日的回應
Thank you for staying with us! Sorry you missed the are we set up by the pole sign we have for pets. Otherwise we can recommend the pet park that is near by. We hope to see you again soon.

10/10 優異

James

伴侶同遊
讚好：設施服務和住宿狀況
I was surprised we had no coffee maker in the room.
於 2024 年 4 月住了 1 晚
Nino G 於 2024年5月3日的回應
More than happy to have a coffee maker put in your room upon request. If you ever stay with us please just reach out to us at the front desk to assist you with your needs.

10/10 優異

Christine R.

Great stay.
於 2024 年 3 月住了 1 晚
Nino 於 2024年4月2日的回應
Awesome! I am so happy that you enjoyed!

8/10 不錯

Jennifer

伴侶同遊, 寵物同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are incredibly friendly and helpful!
於 2024 年 3 月住了 4 晚
Nino 於 2024年4月2日的回應
We love our team! The passion they have to make everyone feel welcomed and taken care of is awesome!

6/10 一般

Amanda

親子同遊
讚好：職員與服務
Things were relatively ok, but we found dog food scattered in our room and everything on the dresser was sticky. The people working there were so nice, but I'm not sure we would stay here again. Though this is not the staff's fault, things were also decently noisy where our room was.
於 2024 年 3 月住了 1 晚
Nino 於 2024年4月2日的回應
I am so sorry to hear that you had this experience. I can assure that this was an oversight. When you are with us if something is not right with your stay let us know. We will get you to another room and get you settled in.

8/10 不錯

viktoriya

家人同遊
讚好：職員與服務
Front desk people was great.
於 2024 年 3 月住了 3 晚
Nino 於 2024年3月12日的回應
Awesome! That is awesome to hear! We love our team. They have such a passion for the guest experience.

2/10 很差

samia

不滿：整潔度、職員與服務和住宿狀況
Terrible
於 2024 年 3 月住了 3 晚
Nino 於 2024年3月12日的回應
Can we get more specific feedback so that we can correct our guest experience?

2/10 很差

Michael

於 2024 年 3 月住了 1 晚
Nino 於 2024年4月2日的回應
Can we get some feedback from your stay with us! We definitely want to get things right!

6/10 一般

Jerry

讚好：職員與服務
Need update their appliances. Need clean better in the bathroom. Not a lot of choices for breakfast.
於 2024 年 2 月住了 1 晚
Nino 於 2024年3月6日的回應
Thank you for the feedback. Can I get some more details regarding your room. Which appliances are you referring to?

4/10 欠佳

JENNIFER

於 2024 年 1 月住了 3 晚
Nino 於 2024年4月2日的回應
We would love to get some feedback regarding your stay. Rest assured we will get is it corrected.

10/10 優異

Shelby

家人同遊, 商務旅客
讚好：整潔度、職員與服務和住宿狀況
Clean rooms . Very quiet.
於 2024 年 2 月住了 1 晚
Nino 於 2024年3月6日的回應
Thank you for taking the time to rate the La Quinta Inn & Suites of Radford. We hope to see you again soon.

10/10 優異

Celeste

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Nino 於 2024年3月6日的回應
Thank you for taking the time to rate the La Quinta Inn & Suites of Radford. We hope to see you again soon!

6/10 一般

eli

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
The room was specious. However, when entering the hotel there is a moldy odor. The included breakfast was poor and uninviting. The receptionist when we arrived was not courteous and uncaring. While the hotel was practically empty, only a handful of guest, we asked to get another chair for the room (there was only one chair). The receptionist said that it's impossible since they are needed in the other (empty) rooms. After some encouragement, she spoke with the manager who authorized to bring another chair so that we could both sit at the same time. Perhaps some training in customer's service would be beneficial to the evening shift receptions. In contrast the following morning receptionist was very courteous and helpful.
於 2024 年 1 月住了 1 晚
Nino 於 2024年1月30日的回應
Thank you for sharing your experience regarding the staff. We will definitely review on what they can and can not offer our guests. We appreciate you letting us know and hope to see you again soon!

10/10 優異

Gwendolyn

家人同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The stay was very nice, quiet. The breakfast was awful, though; that was the only negative.
於 2024 年 1 月住了 1 晚
Nino 於 2024年1月23日的回應
I am happy to see that you enjoyed your stay. Can I get more specific feedback regarding breakfast?

10/10 優異

Erin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Nino 於 2024年1月16日的回應
Thank you for taking the time to rate our hotel. We hope to see you again!

10/10 優異

John

親子同遊
讚好：整潔度、職員與服務和住宿狀況
Other then unexpected incidental charge it was a great experience
於 2024 年 1 月住了 1 晚
Nino 於 2024年1月16日的回應
Sorry about that! Thank you for taking the time to rate our hotel. We hope to see you again!

10/10 優異

Elva

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Nino 於 2024年1月16日的回應
Thank you for taking the time to rate our hotel. We hope to see you again!

10/10 優異

Anthony

於 2024 年 1 月住了 1 晚
Nino 於 2024年1月16日的回應
Thank you for taking the time to rate our hotel. We hope to see you again!

10/10 優異

Kelsey

於 2024 年 1 月住了 1 晚
Nino 於 2024年1月5日的回應
Thank you for taking the time to rate our hotel!

10/10 優異

Amy

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Nino 於 2024年1月5日的回應
Thank you for taking the time to rate our hotel.

10/10 優異

Robert

於 2023 年 12 月住了 1 晚
Nino 於 2024年1月5日的回應
Thank you for taking the time to rate our hotel!

4/10 欠佳

Ryan

商務旅客
不滿：住宿狀況和客房舒適度
Lacking in key areas
It was a Smokey lobby every day. The walls didn’t have the adequate sound transmission rating for a quiet stay and their didn’t have accessible rooms.
於 2023 年 12 月住了 6 晚
Nino 於 2024年1月5日的回應
Thank your the feedback. We will review the smoking policy with our team. I apologize for not having the accessible room available for during your stay with us.

8/10 不錯

Robert

伴侶同遊, 寵物同遊
讚好：整潔度和職員與服務
Some better breakfast options would be nice.
於 2023 年 12 月住了 1 晚
Nino 於 2024年1月5日的回應
Thank you for the feedback! What type of options would you like to see from us.

8/10 不錯

Larry

讚好：整潔度、設施服務和住宿狀況
Slept well, and clean room
於 2023 年 12 月住了 1 晚
Nino 於 2024年1月5日的回應
Fantastic! Thank you for sharing your experience.

8/10 不錯

Amy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, quiet, and comfortable.
於 2023 年 12 月住了 1 晚
Nino 於 2023年12月12日的回應
I am so happy that you enjoyed your stay with us! Hope to see you again soon!

10/10 優異

Julian

於 2023 年 12 月住了 1 晚
Nino 於 2023年12月7日的回應
Thank you for taking the time to rate our hotel. We are so happy to see that you enjoyed your stay with us! We hope to see you again soon!

10/10 優異

Guy

讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed Direct TV (just like home) and the shower and eggs/sausage for breakfast. Staff was friendly and helpful at breakfast. well lit parking was comforting. Appreciate the gym option. I usually stay at a hotel nearby that was booked. This hotel is definitely on my list when I return
於 2023 年 12 月住了 1 晚
Nino 於 2023年12月7日的回應
Awesome! I am so happy that we made you feel at home with us! Looking forward to having you back in with us!

6/10 一般

真實旅客

家人同遊, 多人同遊
不滿：整潔度
Weird breakfast and dingy room
Breakfast was weird. Everything wrapped in plastics. The flatware also plastic. The plates one time use cardboard. The “scrambled eggs” made from powder, some sort of strange meet patty in the container next to it. The only fruit or vegetable a banana. Imagine the daily load of trash from this practice. Our room smelled strongly of chlorine (yuck) but an undeniable smell of unclean still came from the carpet. The bathroom was dirty in the corners and the toilet roll hold roller had seen better days. Would recommend the hotel to switch to refillable dispensers for soap, shampoo and conditioner instead of the little plastic bottle and bar soap that was provided. The top of the bed had a strange polyester sheet but the sheet next to the skin thankfully a cotton blend. Bed comfort was okay. All in all it was survivable but strange. I would recommend trying a different place.
於 2023 年 11 月住了 1 晚
Nino 於 2023年11月14日的回應
This doesn't sound like our hotel. Our eggs come in liquid. Our bathrooms have the shampoo and Body wash as a dispenser in all of our rooms.

10/10 優異

Billee

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The gal who checked us in was super friendly. For being a bit older hotel, very clean.
於 2023 年 10 月住了 1 晚
Nino 於 2023年11月14日的回應
We love Barb! She does an amazing job in taking care of our guests!

10/10 優異

Rodney

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Our rooms were very neat and clean and well-furnished. The staff was very helpful, and went above and beyond in meeting any needs we had. The breakfast bar was great as well. Next time we stay in Radford, we will definitely be here!
於 2023 年 10 月住了 8 晚
Nino 於 2023年11月14日的回應
Awesome! I am so happy that you enjoyed your room and that the staff made you feel welcome! We look forward to seeing you on your next stay.

2/10 很差

Tracy

於 2023 年 11 月住了 1 晚
Nino 於 2023年12月7日的回應
Thank you for taking the time to rate our hotel. Can we get some feedback regarding your stay so that we can continue to grow our experience in a positive direction for our guests?

10/10 優異

Rimfa

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Nino 於 2023年11月7日的回應
Thank you for taking the time to rate our hotel. We hope to see you again soon!

8/10 不錯

Charles A

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I visited Radford University for the weekend with my daughter. We stayed here and were very satisfied. The hotel was about 1 mile from the campus. What I liked most was that our room was affordable, very clean, and comfortable. The beds were comfortable, the room temperature was cool, and the bathroom had a nice, spacious shower. The overall property was quiet, quaint, and felt safe. If I had to be nitpicking, I would say the parking lot is pretty small and I didn’t notice an elevator so if your disabled you’d likely need a first floor room.
Nino 於 2023年11月2日的回應
So happy that you enjoyed your stay with us and found the hotel comfortable and meet your needs. Thank you for taking the time to share your experience with our hotel.

4/10 欠佳

Juan Manuel

於 2023 年 10 月住了 2 晚
Nino 於 2023年12月7日的回應
Thank you for taking the time to rate our hotel. Can we get some feedback regarding your stay so that we can continue to grow our experience in a positive direction for our guests?

10/10 優異

Patty

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice Stay
This hotel ll was very clean! The rooms were nicely updated and comfortable
於 2023 年 10 月住了 1 晚
Nino 於 2023年11月2日的回應
So happy that you found our rooms clean and enjoyed the updates!

8/10 不錯

Michelle

讚好：整潔度、職員與服務和住宿狀況
Close ish to VT
於 2023 年 10 月住了 1 晚
Nino 於 2023年11月2日的回應
We are close to Virginia Tech and a great value for Game Day.

10/10 優異

Lisa (Naples)

讚好：整潔度、職員與服務和住宿狀況
Great property. Staff was extremely helpful and kind. Would definitely stay there again!
於 2023 年 10 月住了 3 晚
Nino 於 2023年11月2日的回應
Awesome! So happy that the team made you feel at home and that you would stay with us again!