The Highlander的評價

2.5 out of 5
The Highlander
600 Tyler Ave, Radford, VA

評價

9.6

完美

10 分評分,優異;233 則評價中有 190 則" "
8 分評分,不錯;233 則評價中有 33 則" "
6 分評分,一般;233 則評價中有 4 則" "
4 分評分,欠佳;233 則評價中有 4 則" "
2 分評分,很差;233 則評價中有 2 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.4/10 

設施服務

9.8/10 

住宿狀況

9.4/10 

環保程度

評價

8/10 不錯

Kelly

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel is pretty and clean, bathroom was great. The restaurant is great. Room had no stand for a suitcase. But, they do not service the rooms daily, do not change the bed or even make the bed. Not they don’t do it unless you request it, they just don’t do it. If you need towels or sheets, you need to go get it from the front desk. Paid way too much for this room for that level of service.
於 2024 年 5 月住了 3 晚

10/10 優異

franca

讚好:整潔度、職員與服務、設施服務和住宿狀況
great hotel, friendly staff, clean and comfortable room...highly recommend
於 2024 年 4 月住了 1 晚

10/10 優異

William

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

8/10 不錯

Jon

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice, relatively new property. Only downside was noise - room doors slamming and street noise
於 2024 年 5 月住了 1 晚

8/10 不錯

Jessica

家人同遊
property was very nice, newer, hotel, slightly disappointed in no coffee in the morning and the hours of their restaurant. Good experience
於 2024 年 5 月住了 2 晚

8/10 不錯

Anne

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Yelena

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our quiet night at this property.
於 2024 年 4 月住了 1 晚
The Highlander Team 於 2024年5月8日的回應
Thank you for taking the time to leave us a review! We are glad to know you enjoyed your stay!

10/10 優異

Charlettia

First time staying here and loved it. Clean and friendly staff.
於 2024 年 5 月住了 1 晚
The Highlander Team 於 2024年5月8日的回應
Thank you for leaving us a review, Charlettia! We hope you enjoyed your stay!

10/10 優異

Juree

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The Highlander Team 於 2024年5月4日的回應
Thank you for leaving us a review, Juree!

8/10 不錯

Crisciene

讚好:整潔度和職員與服務
於 2024 年 4 月住了 3 晚
The Highlander Team 於 2024年4月17日的回應
Thank you for leaving us a review, Crisciene!

8/10 不錯

Erik

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
The Highlander Team 於 2024年4月17日的回應
Thank you for leaving us a review, Erik! We hope you enjoyed your stay!

10/10 優異

Marshall

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great!
於 2024 年 4 月住了 1 晚
The Highlander Team 於 2024年4月15日的回應
Thank you so much for leaving us a review, Marshall! We hope you enjoyed your stay!

10/10 優異

Kelly

家人同遊
Clean, friendly, and a lovely rooftop restaurant and bar!
於 2024 年 4 月住了 1 晚
The Highlander Team 於 2024年5月4日的回應
Thank you for your kind review, Kelly! We hope you enjoyed your time with us!

10/10 優異

Gary

於 2024 年 4 月住了 2 晚
The Highlander Team 於 2024年5月4日的回應
Thank you for the kind review, Gary! We hope you enjoyed your stay!

10/10 優異

julie

於 2024 年 3 月住了 2 晚
The Highlander Team 於 2024年5月4日的回應
Thank you for the review, Julie! We hope you enjoyed your time here with us!

10/10 優異

Jennifer

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Love this hotel.
於 2024 年 4 月住了 1 晚
The Highlander Team 於 2024年4月15日的回應
Thank you for leaving us a review, Jennifer! We are ecstatic to know you enjoyed your time here and we hope you'll come back to stay with us soon!

10/10 優異

Kasey

讚好:整潔度、職員與服務和住宿狀況
Clean lobby and rooms and very friendly and accommodating staff! Will stay again!
於 2024 年 4 月住了 1 晚
The Highlander Team 於 2024年4月15日的回應
Thank you for the kind review, Kasey! We are so glad you enjoyed your stay and can't wait to host you again in the future!

10/10 優異

Saed

讚好:整潔度和住宿狀況
於 2024 年 3 月住了 4 晚
The Highlander Team 於 2024年4月15日的回應
Thank you for taking the time to leave us a review, Saed! We hope you enjoyed your stay with us!

8/10 不錯

Dennis (China Grove)

於 2024 年 3 月住了 1 晚
The Highlander Team 於 2024年5月4日的回應
Thank you for taking the time to leave us a review, Dennis!

10/10 優異

Christina (Westminster)

於 2024 年 3 月住了 1 晚
The Highlander Team 於 2024年5月4日的回應
Thank you for leaving us a review, Christina!

10/10 優異

Judy

讚好:住宿狀況
The Highlander Team 於 2024年4月15日的回應
Thank you for leaving us a review, Judy!

10/10 優異

Richard

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed for a Radford Tour. Lovely hotel.
於 2024 年 3 月住了 1 晚
The Highlander Team 於 2024年4月15日的回應
Thank you for leaving us a review, Richard! We hope you all enjoyed the tour of RU and that you'll be back soon for another visit!

10/10 優異

Anne Margaret

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful rooms
於 2024 年 3 月住了 2 晚
The Highlander Team 於 2024年4月15日的回應
Thank you for taking the time to leave us a review, Anne Margaret! We hope to host you again in the future!

10/10 優異

Heidi

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Wonderful hotel in a great location! Would definitely stay here again if in the area. Highly recommend!!
於 2024 年 3 月住了 1 晚
The Highlander Team 於 2024年4月15日的回應
Thank you for taking the time to leave us a review, Heidi! We hope we get to host you again in the future!

10/10 優異

leslie

家人同遊
讚好:整潔度和住宿狀況
Excellent
於 2024 年 3 月住了 1 晚
The Highlander Team 於 2024年4月15日的回應
Thank you so much for leaving us a review, Leslie!

10/10 優異

Roxann

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Really clean, chic hotel walkable to a town for food. Massive upgrade to a residence inn or other affordable options. Coffee bar and dining are is well designed.
於 2024 年 3 月住了 1 晚
The Highlander Team 於 2024年4月15日的回應
Thank you for leaving us such a kind review, Roxann! We are ecstatic to know you enjoyed the surrounding area along with the hotel amenities! Please think of us on your next trip to Radford!

10/10 優異

Jared

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was clean and staff was friendly and helpful.
於 2024 年 3 月住了 1 晚
The Highlander Team 於 2024年4月15日的回應
Thank you for leaving us a review, Jared! We are so happy to know you had a great experience here with us! We hope to host you again!

10/10 優異

Grandison

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We love staying at the Highlander. It is just a short drive to Blacksburg and a beautiful location in Southwest Virginia.
於 2024 年 2 月住了 2 晚
The Highlander Team 於 2024年4月15日的回應
Thank you for the amazing review, Grandison! We are ecstatic to know you enjoy staying with us and we can't wait to host you again in the future!

8/10 不錯

Ronald

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Only thing missing is free full breakfast.
於 2024 年 2 月住了 1 晚
The Highlander Team 於 2024年4月15日的回應
Thank you for leaving us some great feedback, Ronald! We hope that you enjoyed your stay overall and we will take this into consideration going forward!

10/10 優異

Cheryl

讚好:整潔度、職員與服務和住宿狀況
My daughter and I were traveling on our own so safety was a top priority. We felt very safe and the room was spotless! Loved the Scottish decor.
於 2024 年 2 月住了 1 晚
The Highlander Team 於 2024年4月15日的回應
We are so thankful for your review, Cheryl. Guest safety is our top priority so we're glad to know we hit the mark here. We hope you enjoyed your stay and will think of us again in the future!

10/10 優異

Joycee

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Beautiful property
於 2024 年 2 月住了 2 晚
The Highlander Team 於 2024年4月15日的回應
Thank you for leaving us a review, Joycee! We hope you enjoyed your stay with us here at The Highlander!

6/10 一般

Devin

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Room contained motion triggered footlights under the bed that were going on and off all night which made it very difficult to sleep. When one light would go off, it would trigger the other light and they went back and forth like that all night.
於 2024 年 2 月住了 1 晚
The Highlander Team 於 2024年4月15日的回應
Thank you for the feedback provided, Devin! We apologize that this caused an inconvenience during your stay but we hope that you will give us another try in the future!

10/10 優異

Autumn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Never been through the Radford area. I will say for me, the biggest issue I had was finding the parking lot. This hotel is right across from Radford college campus and student dorms. This making it a little nerve racking trying to navigate the area for less experienced drivers. Overall the traffic in this area is not too terrible. It can be busy at times and you have to very careful to watch for students and other pedestrians. Check in was very quick and easy(Maybe 5 min). I went through a 3rd party company “Expedia” to book my room. 1 room for 2 (King bed). They had my booking printed and ready for me to sign at check-in. The hotel is beautiful and the rooms are comfortable (Mattress covers, 4 pillows, 1 flat sheet, 1 comforter, 1 silk sheet). Internet was okay. Limited channel on cable but they have a decent selection of movies to watch. Water pressure was really nice. The shower could’ve used some extra love but overall cleanliness is 10/10. There is a bar/restaurant on the top balcony, but definitely plan ahead or go during the “on” season. There is also a small cafe/bar in the main lobby. This was okay. Didn’t eat here really at all , but the alcohol was good. Overall great experience. Booked this hotel to get away from home for a few days. There was always a friendly face to greet you. And someone was available at all times during the night. Definitely recommend staying here. Would stay again in the future.

10/10 優異

Patrick

讚好:整潔度、職員與服務、設施服務和住宿狀況
They have done a fantastic job with this property. The artwork throughout the hotel, the great updated Scottish vibe with the understated tartan carpets and wallpaper were very well done (especially liked the accent chairs with the Highland cattle feel). The staff was great and rooms were clean and well appointed….the oversized tub was great too. Well done. Look forward to next visit
於 2024 年 2 月住了 2 晚
The Highlander Team 於 2024年2月12日的回應
Patrick, we are ecstatic to hear that you enjoyed your stay with us. Thank you so kindly for sharing your experience ,but most of all, thank you for taking the time to highlight and appreciate all the work our wonderful team has put in! We can't wait to host you again in the future!

10/10 優異

Derrick

讚好:整潔度和住宿狀況
於 2024 年 2 月住了 1 晚
The Highlander Team 於 2024年2月9日的回應
Thank you for leaving us a review, Derrick! We hope you enjoyed your stay!

10/10 優異

Dwight

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
The entire hotel is a total vibe and when I tell you I’ve never walked into a hotel that smelled so GOOD. Smells like they have Dior Sauvage or CREED pumping through the AC vents. The staff is also A1 super friendly & informative. You must stay in the Radnor suite its like staying in a mini luxury apartment wall to glass windows perfect views at night.
於 2024 年 2 月住了 2 晚
The Highlander Team 於 2024年2月5日的回應
Thank you so much for your kind words, Dwight! We are thrilled to know that you loved the hotel and are even happier to learn that something as miniscule as the scent made a lasting impression! At the Highlander, we pride ourselves on our customer service skills so knowing that our staff took great care of you is always a plus! We hope you will visit with us again in the future!

10/10 優異

John

伴侶同遊, 寵物同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Very dog friendly. Excellent value. We will definitely stay here again!
於 2024 年 2 月住了 1 晚
The Highlander Team 於 2024年2月4日的回應
Thank you for leaving us such a kind review, John! We are happy to hear that you enjoyed your stay. Please come back and see us again soon!

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and Comfortable
Super clean. Like the no carpets in the room. Service was great. Comfortable room.
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年2月1日的回應
John, thank you for sharing this wonderful feedback. It's music to our ears to know you enjoyed the pristine condition of The Highlander Hotel Radford. We're glad our unique choice of flooring added to your comfort, and that our excellent team members made your stay enjoyable. We hope your room provided a relaxing retreat. Can't wait to welcome you again in the future.

10/10 優異

Sharon

於 2024 年 1 月住了 2 晚
Customer Service 於 2024年1月30日的回應
Thank you for the perfect rating, Sharon!We are very pleased to hear that you had a wonderful stay at The Highlander Hotel Radford. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon!Thanks again for the feedback!

10/10 優異

michael

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Lobby cafe!
One of the nicest places in Radford. Very friendly and clean and you can get a latte in the lobby!
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月28日的回應
Michael, it's a delight to know that you found The Highlander Hotel Radford to be a standout gem in Radford. We're glad you appreciated the spotless environment and congeniality of our team members, as well as the little pleasure of a lobby latte. Your kind words greatly encourage us to keep delivering exceptional services. We can't wait to welcome you back for another pristine and amiable stay.

10/10 優異

Julie B.

家人同遊, 商務旅客
讚好:職員與服務和住宿狀況
Very clean with so much beautiful artwork
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月28日的回應
Julie, it's wonderful to hear you enjoyed your stay at The Highlander Hotel Radford. Our team members take great pride in keeping our property tidy and enhancing the visit with our carefully curated artwork. We look forward to your next stay with us.

10/10 優異

Marianne

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月13日的回應
Marianne, thank you for choosing The Highlander Hotel Radford and taking the time to rate us. It's great to see that your stay with us met your expectations. We warmly welcome you to return for another delightful experience.

10/10 優異

Francesco

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Customer Service 於 2024年1月12日的回應
Francesco, thank you for your excellent rating. We are thrilled to learn your stay at The Highlander Hotel Radford surpassed your expectations. We can't wait to welcome you back for another wonderful experience.

10/10 優異

Crisciene

讚好:整潔度、職員與服務和住宿狀況
Customer Service 於 2024年1月16日的回應
Thanks for sharing this perfect rating, Crisciene!We're thrilled to hear you enjoyed your stay at The Highlander Hotel Radford! It's our pleasure to accommodate you to the fullest extent. After all, your happiness is our top priority! We're already looking forward to your next visit!

10/10 優異

Jacquie

於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月29日的回應
Jacquie, it's wonderful to hear that you had a great experience at The Highlander Hotel Radford. Thank you for taking the time to rate us on Expedia. Your positive feedback makes our day and motivates us to keep improving. We hope to welcome you back soon.

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務和設施服務
The hotel is terrific, the staff is engaging, and the rooms are clean and well laid out. We ate at the restaurant and the food and service there were outstanding. We stayed there on the way to Hilton Head, SC, and were so pleased that we made a point to sop there on the way back. I highly recommend it.
The Highlander Team 於 2024年2月9日的回應
We greatly appreciate your kind words, John! Here at the Highlander, we always aim to put our guests first by ensuring the best experience possible.

10/10 優異

Johnny

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Not sure of the age of the.property, but everything seemed brand new which was nice! Definitely consider staying here again in the future.
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月17日的回應
Johnny, it's wonderful to know how much you appreciated The Highlander Hotel Radford's fresh ambiance. We can't wait to provide another remarkable stay for you in the future.

10/10 優異

Marjorie

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月11日的回應
Thank you for the great rating, Marjorie!We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at The Highlander Hotel Radford! We hope you plan on staying with us again soon!We're looking forward to your next visit!

10/10 優異

Anne

讚好:整潔度、職員與服務、設施服務和住宿狀況
When its full parking is a nightmare!
The Highlander Team 於 2024年2月9日的回應
Thank you for leaving us a review, Anne. We apologize if the parking situation caused any disruption to your stay and we greatly appreciate the feedback.

10/10 優異

Anna

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Customer Service 於 2023年12月5日的回應
Thank you for the excellent rating, Anna!Our goal is to go above and beyond to ensure our guests have a memorable experience at The Highlander Hotel Radford! We look forward to hosting you again soon.