Staff was terrible. Rude and never greeted guest. They spent more time on their cell phone vs. attending to guests.
Mal
2025 年 6 月入住 1 晚
10/10
Lovely clean and cozy property located within 10 min driving distance from downtown Chapel Hill. Staff is wonderful, especially bartender Malieah! We had so much fun, and she is so kind to host us after wedding guests at the hotel bar.
Sarah
2025 年 6 月入住 2 晚
8/10
Friendly staff, clean room, love they don't use plastic bags to line the trash cans, in room coffee was good. A little noisy but overall very good.
Susanna
2025 年 6 月入住 1 晚
10/10
Great place to stay!
Athena
2025 年 6 月入住 2 晚
10/10
We love staying at this location. It is close to UNC and convenient to local restaurants.
Charnetta
2025 年 6 月入住 3 晚
10/10
Great hotel, not much in walking distance but very nice
Dennis
2025 年 6 月入住 1 晚
10/10
Excellent stay!
Athena
2025 年 6 月入住 1 晚
10/10
Great Location, clean, nice rooms, and great staff
Brian
2025 年 6 月入住 1 晚
6/10
Overall nice, but there is something all over the bathroom floor. It’s not something small that could easily be overlooked. It appears the bathroom and shower floors were not cleaned.
Sarah
2025 年 6 月入住 1 晚
10/10
Paige
2025 年 6 月入住 1 晚
10/10
Loved the location
Karen
2025 年 6 月入住 2 晚
4/10
There is virtually no parking available on site. They have free parking in a parking deck next door, but it is very limited
MICHAEL
2025 年 6 月入住 1 晚
6/10
Basic management/staff problems:
1) No one at front desk for 15 minutes
2) Room dirty (wrappers on floor)
3) Morning coffee/tea - out of cups, hot water was cold, and less than half a cup left in the urn
Location is good
Building is nice
Dave
2025 年 6 月入住 1 晚
10/10
Erica
2025 年 6 月入住 2 晚
10/10
Robert
2025 年 5 月入住 1 晚
10/10
Friendly staff, clean room and comfortable bed
Sandy
2025 年 6 月入住 1 晚
4/10
The room was smaller than expected but adequate and clean. The person checking us in was pleasant and professional but it was a bad look that we were waiting to check in and their was a second employee sitting behind the counter browsing on their phone. Maybe they weren't working check-in but never acknowledged us. The TV kept connecting and disconnecting to its wired connection and sometimes resulted in dropping our program off. There wasn't any coffee made in the afternoon although two employees were in the area. The second floor ice machine didn't work. The shampoo was empty in the shower. When I went to the 1st floor to get ice I was approached by an employee who rudely asked which room I was in. I didn't check-in on line because it showed $10 for parking even though the reservation said complimentary parking (there was no charge). I asked for a receipt at check-out and was told Expedia would send it then when I checked my bank there was an unexpected charge that was supposed to be a credit. The person from customer service was excellent in correcting it.
James
2025 年 6 月入住 1 晚
10/10
good
Vanessa
2025 年 6 月入住 2 晚
10/10
Wesley
2025 年 6 月入住 3 晚
10/10
Very easy check in process. Room was very clean and nice. Check out process was easy as well. Would recommend for a short stay.
Brionna
2025 年 6 月入住 1 晚
10/10
I love that Aloft is pet friendly, without being overly expensive 💜. Expedia advisor was very helpful too with my error I made on booking.
stephanie
2025 年 5 月入住 1 晚
6/10
Magda
2025 年 6 月入住 2 晚
10/10
I loved the space. It was more modern, and the room design was cool. Also, the staff from the front desk (Shane) to the bartender (Mhelea) (I definitely spelled that wrong) Were so helpful and great to talk to!