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貝斯特韋斯特普拉斯卡瑞酒店 - 北卡羅來納州的評價

2.5 out of 5
貝斯特韋斯特普拉斯卡瑞酒店 - 北卡羅來納州
1722 Walnut St, Cary, NC

評價

7.6

不錯

10 分評分，優異；1007 則評價中有 366 則" "
8 分評分，不錯；1007 則評價中有 300 則" "
6 分評分，一般；1007 則評價中有 155 則" "
4 分評分，欠佳；1007 則評價中有 99 則" "
2 分評分，很差；1007 則評價中有 87 則" "

7.6/10 

整潔度

8.2/10 

職員與服務

7.4/10 

設施服務

7.2/10 

住宿狀況

7.2/10 

環保程度

評價

4/10 欠佳

Bencheng

商務旅客, 多人同遊
不滿：住宿狀況
冰箱不能用 地是湿的
於 2021 年 12 月住了 1 晚

6/10 一般

Velvette (Bristol)

伴侶同遊, 商務旅客
不滿：職員與服務和設施服務
Old building and they don’t clean hallways.
於 2024 年 4 月住了 5 晚

4/10 欠佳

Samuel

不滿：整潔度和職員與服務
於 2024 年 5 月住了 1 晚

8/10 不錯

Sana

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was ok
於 2024 年 4 月住了 1 晚

10/10 優異

lisa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean, friendly,
於 2024 年 4 月住了 2 晚

10/10 優異

MICHAEL

讚好：設施服務
Good
於 2024 年 4 月住了 1 晚

10/10 優異

Sherry

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very professional, friendly, helpful, easy check in
於 2024 年 4 月住了 1 晚

2/10 很差

Ed

家人同遊
不滿：整潔度和住宿狀況
This was total bait and switch. We reserved a 2-queen bed suite. They claimed no other rooms. It was cold, dark, and smelled bad. They offered to give our money back. We accepted.
於 2024 年 4 月住了 2 晚

6/10 一般

Robert

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚

10/10 優異

John

於 2024 年 4 月住了 1 晚

10/10 優異

Tania

於 2024 年 4 月住了 1 晚

6/10 一般

Iris

Had to wait a while to check in as no one was at the desk. Had to pry the drain open in the bathroom sink. Hair on the walls of the shower/tub. Water did not drain out of the tub while taking a shower.
於 2024 年 4 月住了 1 晚

2/10 很差

milena

家人同遊
不滿：整潔度、設施服務和住宿狀況
Bathroom was dirty. Fridge had food leftover. Room smell like cigarets. AC was very noise.
於 2024 年 4 月住了 1 晚

8/10 不錯

Kassie

多人同遊
讚好：職員與服務和設施服務
不滿：整潔度
The true highlight of this property is the staff. They’re nice, helpful and make you feel invited. The property itself was okay. Gym was small but clean and has equipment needed. The room itself was not great (just dirty and old and stains everywhere). The food around the property is so good. It feels safe as well as it is near two other busy hotels. Easy to get around!
於 2024 年 4 月住了 3 晚

2/10 很差

Maliek

家人同遊, 多人同遊
不滿：職員與服務、設施服務和住宿狀況
Terrible stay. Glad theyre closing
於 2024 年 4 月住了 3 晚

6/10 一般

Kristian

伴侶同遊
讚好：職員與服務
Key card gets demagnetized often. I had to see concierge practically every time I left the room
於 2024 年 4 月住了 3 晚

8/10 不錯

Jordy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We had everything we could’ve possibly needed
於 2024 年 4 月住了 3 晚

2/10 很差

Khadijah

於 2024 年 4 月住了 2 晚
Bianca 於 2024年5月3日的回應
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

8/10 不錯

Linda

讚好：整潔度和職員與服務
於 2024 年 4 月住了 2 晚

8/10 不錯

Derrick

家人同遊, 寵物同遊, 多人同遊
讚好：整潔度和職員與服務
…
於 2024 年 3 月住了 1 晚

10/10 優異

Jason

讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet and professional staff
於 2024 年 3 月住了 2 晚

10/10 優異

John (Elizabeth City)

讚好：設施服務
I liked everything very surprised for all the services provided. Good breakfast
於 2024 年 3 月住了 1 晚

10/10 優異

EMIL

於 2024 年 3 月住了 1 晚

10/10 優異

Jason

讚好：設施服務
The room and hotel were well kept
於 2024 年 3 月住了 2 晚

8/10 不錯

Djenny Rama

讚好：整潔度和職員與服務
於 2024 年 3 月住了 2 晚

6/10 一般

Gaby

讚好：職員與服務
不滿：住宿狀況
於 2024 年 3 月住了 2 晚

10/10 優異

Eliud

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

10/10 優異

Dave

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Good price for a clean, safe overnight stay close to restaurants and shopping.
於 2024 年 3 月住了 1 晚

10/10 優異

Susan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Pleasant stay with our dog. Room and the rest of the hotel were clean; staff were friendly. Very convenient to local restaurants and shopping.

10/10 優異

Harold

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Perfect overnight stay!
於 2024 年 3 月住了 1 晚

2/10 很差

Yashekia

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This place was horrible it was extremely dirty. The towels in the bathroom was used I asked front desk for new towels they said they were out. Then I asked for a remote due to one wasn’t in the room and she said they didn’t have any more available. I then asked to be switched to a different room she said they were booked. Then not to mention the huge water bug that freaked my kids and myself out. That was the last straw I left I was supposed to be there 2 night and only stay a couple hours I just couldn’t it smell like urine in the rooms and it was a drunk man in the lobby harassing me when I was trying to talk with the front desk representative. It was just horrible I had to spend more money on a different hotel.
於 2024 年 3 月住了 2 晚

10/10 優異

Bentley

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Great customer service.
於 2024 年 3 月住了 1 晚

8/10 不錯

bety (Jamaica)

讚好：整潔度、職員與服務和住宿狀況
Pues buena atención no excelente pero si algo amable el personal
於 2024 年 2 月住了 2 晚

10/10 優異

Amber

Wonderful
於 2024 年 2 月住了 1 晚

10/10 優異

Shelton

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚

10/10 優異

Betsy

於 2024 年 2 月住了 1 晚

8/10 不錯

Monica

讚好：職員與服務
於 2024 年 2 月住了 2 晚

10/10 優異

Jan

讚好：整潔度
於 2024 年 2 月住了 1 晚

2/10 很差

William

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Everything
於 2024 年 2 月住了 1 晚

4/10 欠佳

Michelle

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The entire building and room reeked of pot. Very very disappointing. Also did not get the accommodations as requested on Expedia. Apparently, customers who book with a third party booking service such as Expedia get stuck wherever they have room on the property 😏😏
於 2024 年 2 月住了 1 晚

6/10 一般

Sean

於 2024 年 2 月住了 1 晚

6/10 一般

Matthew

讚好：整潔度和職員與服務
不滿：住宿狀況
The facilities themselves were old and in disrepair however, they were cleaned. Would’ve expected a little bit more for this price point.
於 2024 年 2 月住了 1 晚

2/10 很差

vanessa

於 2024 年 2 月住了 1 晚

2/10 很差

Wilkie

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
I have stayed at Best Western hotels in many parts of the U.S. and other countries, and this stay was the biggest disappointment. The only compliments I have were for the helpful reception staff. The room smelled stale like beddings had not been changed, only one light-blocking curtain installed, so the room is either totally dark or totally no privacy. The power outlets on the desk lamp did not work. The toilet had a wrong size seat, hair in bathtub, stains on the bathroom floor and the exhaust fan did not work. I do not want to go on.
於 2024 年 2 月住了 2 晚

8/10 不錯

Gary (Chesapeake)

讚好：整潔度、職員與服務、設施服務和住宿狀況
I would have given 5 stars if it wasn't for the unruly couple that argued all night. It seemed like management did nothing to quiet or remove them. Other than that, it was everything I expected and needed. Will definitely stay again.
於 2024 年 2 月住了 1 晚

10/10 優異

Eric

Good
於 2024 年 2 月住了 1 晚

10/10 優異

Miguel P

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 1 月住了 1 晚

2/10 很差

Amel

商務旅客
不滿：職員與服務和住宿狀況
So l see insect at the bathroom
於 2024 年 1 月住了 4 晚

8/10 不錯

Patricia

家人同遊
It has some Oders due to old age. Old carpet.
於 2024 年 1 月住了 1 晚

6/10 一般

真實旅客

Average
Property needs investment and restoration. It’s aging and it shows. The noise level from the hallway and entrance door outside my room woke me up multiple times every night.
於 2024 年 1 月住了 8 晚