Ramallah Holidays

The hotel was very clean but several items in the room and throughout the hotel needed repair and maintenance. There were lots of dings and chips out of doors, baseboards, furniture etc. there was a lot of peeling wallpaper. Not a big deal if those things don’t bother you, and the cleanliness makes up for much of it. We didn’t receive the friendly support from staff that others mention. Not that anyone was rude, but we didn’t feel anyone went out of their way to be helpful. For instance, they didn’t offer to help with luggage on our way out at all. Stood next to me and watched me struggle with the suitcase. I also requested a high floor room and they gave us a room at the back of the hotel with no view at all. They charge a large fee for the exercise room but didn’t even tell us where it was. Overall the cleanliness and daily housekeeping balanced out these small things. We wouldn’t book this hotel again though.

Great location and clean rooms. Restaurant needs better servers, update their price and menu online and considered late room service availability.

It's a beautiful hotel and the breakfast that was included was the best I've ever had during a hotel stay. My view from the room was spectacular and very close to major attractions. Can't wait to stay there again.

Great location. Room was huge and beds were amazing! Clean and felt very safe.

a great stay! There was so much to do nearby. The room was clean, spacious, and comfortable. I would definitely stay here again.