Easy to reach from the motorway.
Clean and tidy.
Staff friendly and helpful.
Property well maintained with nice spacious room with great bed and shower.
graham
於 2024 年 4 月住了 1 晚
6/10 一般
Peter
家人同遊
2024年4月5日
不滿:職員與服務
Well at the outset this hotel promises much, the reality is lacking. Staff were very disengaged and often too busy scrolling on their phones to pay any attention or give any sense of hospitality. The room was clean but tired decor, with bits of rust in the bathroom, limited plugs, and switched that didn't work. The pool was decent for what we needed, though limited times to swim with children was unnecessary. The steam room was not particularly clean, gripped the edges and lifted a line of sludge.
Chose not to eat or have breakfast as the additional cost was close to half the cost of the room for the duration of our stay. Perhaps an ideal business location but not the most rested location with bright lights outside each window.
Peter
於 2024 年 4 月住了 2 晚
8/10 不錯
Faye
親子同遊
2024年4月1日
讚好:整潔度、職員與服務和住宿狀況
Lovely rural feeling property, large room, pool facility great overall and for children, could do with a deep clean in some areas. Food was very satisfactory for the price for breakfast, would definitely return.
Faye
於 2024 年 3 月住了 1 晚
8/10 不錯
Jodie
伴侶同遊
2024年3月28日
讚好:職員與服務、設施服務和住宿狀況
I stayed at this hotel with my boyfriend for a 2 night weekend spa break. The hotel is beautiful and has everything you could need. The room was cosy and the bed was very big and comfortable. The room in itself was very clean and we had a lovely view of the golf course. Can’t comment on the restaurant/ bar as we drove into Redditch and had food there as all hotel options were quite pricey. We used the gym and the spa facilities which were all excellent. The staff were very friendly and always made the effort to speak to us.
The only negative thing from this stay was the cleanliness of the female changing rooms by the pool. I fully appreciate this is a female changing room, and women’s hair does malt… a lot. However there was clumps of hair all over the floor through the whole room and the floor was quite dirty. I advise you bring flip flops! One day, all the showers had all run out of shower gel and at one point I went into the shower cubicle and there was a used female sanitary product stuck to the shower wall (I understand this is not the hotel’s fault and was the fault of whoever left it there) but did not contribute to a hygienic feel. As well as this, many of the free lockers in the changing room didn’t work/lock which other women were complaining about whilst trying to find an empty one.
I would recommend this hotel as the good outweighs the bad. We did enjoy ourselves however if I were to return I would definitely bring flip flops for the pool area.
Jodie
於 2024 年 3 月住了 1 晚
8/10 不錯
Jonathan
伴侶同遊
2024年3月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel and facilities were great just a shame the walls are paper thin and you could hear people chatting and walking past your door.
Jonathan
於 2024 年 3 月住了 1 晚
10/10 優異
Derek
商務旅客
2024年3月19日
讚好:整潔度、職員與服務和住宿狀況
A good location for a business trip, close to motorway networks and airport.