標準雙人或雙床房 | 書桌、遮光窗簾/窗簾、免費 Wi-Fi、床單

風暴基伊酒店的評價

3 out of 5
風暴基伊酒店
Thorunnartun 4, Reykjavik

評價

9.2

卓越

10 分評分,優異;1000 則評價中有 628 則" "
8 分評分,不錯;1000 則評價中有 306 則" "
6 分評分,一般;1000 則評價中有 40 則" "
4 分評分,欠佳;1000 則評價中有 17 則" "
2 分評分,很差;1000 則評價中有 9 則" "

9.6/10 

整潔度

9.4/10 

職員與服務

8.6/10 

設施服務

9.2/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

Oi Tung

於 2023 年 9 月住了 1 晚
ArnarFr 於 2023年9月14日的回應
Dear Oi Tung,Thank you for staying with us and we appreciate your complimentary feedback. We hope to see you again soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 優異

Kwong Leung

於 2023 年 8 月住了 3 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年8月15日的回應
Dear Kwong Leung,Thank you for your kind words, we are looking forward to have you back here next time!Best regards,Vittorio TeneriniAssistant Hotel Manager

6/10 一般

Jennie

於 2022 年 7 月住了 2 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2022年8月10日的回應
Dear Jennie, Thank you for the kind feedback of your stay with us. It would been very helpful to know the reasons why you gave us this rate, to improve our standards and quality. We look forward to seeing you again in the nearest future. Best regards, Vittorio Tenerini Assistant Hotel Manager

10/10 優異

Wing Yan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Highly recommended
Clean and comfortable.
於 2019 年 12 月住了 1 晚
LSE 於 2020年1月6日的回應
Thank you for the review!

8/10 不錯

king cheung

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 12 月住了 1 晚
LSE 於 2019年12月23日的回應
Thank you for the review!

10/10 優異

TA

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The location is good and very closed to bus stop 12.
於 2019 年 10 月住了 2 晚
LSE 於 2019年10月28日的回應
Thank you for the review!

10/10 優異

真實旅客

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 2 晚
LSE 於 2019年10月18日的回應
Thank you for the review!

8/10 不錯

SUI KUEN

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 9 月住了 3 晚
LSE 於 2019年10月10日的回應
Thank you for the review!

10/10 優異

Mei-Fang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Amazing breakfast!
The breakfast is amazing, best in town. The reception was helpful to answer all our questions. Walking distance to downtown and parking space easy find around the region. We will definitely choose these hotel next time due to its breakfast and location.
於 2019 年 9 月住了 1 晚
LSE 於 2019年10月4日的回應
Thank you very much for the review! We hope to welcome you again.

8/10 不錯

真實旅客

伴侶同遊
讚好:整潔度、設施服務和住宿狀況
於 2019 年 3 月住了 2 晚
Andrea 於 2019年4月29日的回應
Thank you for the feedback!

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2018 年 10 月住了 1 晚
Andrea 於 2018年11月2日的回應
Thank you very much for the 4 stars!

8/10 不錯

Wun hang

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
客房整潔度ok,廁所是淋浴式,但只有固定在天花上,沒有手拿花灑,有點不方便,早餐沒有熱食提供,但種類多,整體是可以,地點很方便,過馬路就是bus station 12
於 2018 年 10 月住了 2 晚
Arnar B 於 2018年12月4日的回應
非常感谢您在入住后花时间回顾我们! 我们总是喜欢获得反馈。 我们希望有机会在未来欢迎您! 最好的祝福,

10/10 優異

Kay (Hong Kong )

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Not much parking space
Cozy and chic hotel, room was small but it's alright. Decor looks new. We had good sleep.
於 2017 年 9 月住了 1 晚

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
靠近市區好旅館
離市區近,步行可到,且價錢合理, 客房舒適,飯店員工親切, 早餐免費,雖然簡單了點,但基本的都有.

8/10 不錯

Jung Shan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

amy (香港)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
很新,很乾淨
酒店很新,很乾淨,露台能看海,位置於市中心,步行5分鐘便有超市等的旅行區。 早餐一般,選擇不多,但可以接受

10/10 優異

Yu-shu

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
In the centre.
Room is comfortable and staff is friednly. It is no problem to join any tour because all agency knows this hotel. I will live here again.
The Staff at Storm Hotel 於 2016年5月31日的回應
Hello Yu-shu, Thank you for your feedback and we're very happy to hear that you enjoyed your visit. We look forward to seeing you again in the future! Best wishes,

10/10 優異

John

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Aside from all of the positives, the only thing that is troubling about the property is that they have VERY limited parking for paying customers. There is plenty of street parking, but that is not free, so plan accordingly. Other than that, the place is EXCELLENT.
於 2024 年 4 月住了 2 晚
Arndis 於 2024年5月2日的回應
Dear John, Thank you for sharing your feedback of your recent stay with us. I appreciate the top rating regardless of the limited parking we offer. I hope you had a lovely time during your travels in Iceland and that we might get the opportunity to welcome you back one day. Kind regards, Arndís Hotel managerStorm hotel by Keahotels

10/10 優異

Heather

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was an amazing hotel . They had parking( first come first serve) but it was a nice change from the hotels that didn’t have parking and you had to pay to park on the street . The hotel staff were super friendly and very helpful . The breakfast that was included was really good too . Beds were very comfortable and the hotel was only a few blocks from the main strip and a few blocks from the waterfront. Price was great too . If I come back to Reykjavik, I’d definitely stay here again .
於 2024 年 3 月住了 3 晚
ArnarFr 於 2024年4月2日的回應
Dear Heather,Thank you for taking the time to leave a kind review of your experience at Storm Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future.Best regards,Arnar Freyr ÓskarssonHotel Manager

8/10 不錯

Elizabeth

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was extremely responsive to any request.
於 2024 年 3 月住了 2 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2024年3月20日的回應
Dear Elizabeth,Thank you for your kind words on our staff. Hope to see you again soon.Best regards,Vittorio TeneriniAssistant Hotel Manager

8/10 不錯

René Willem Caspar

於 2024 年 2 月住了 7 晚
ArnarFr 於 2024年4月2日的回應
Dear René,Thank you for taking the time to share your experience, I am glad you enjoyed your stay. Hope to see you again soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 優異

Robin

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 4 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2024年3月5日的回應
Hello Robin, thank you for your positive feedback! We are looking forward to have you back soon! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 優異

Annette

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Das Storm Hotel war sehr zentral gelegen , die Sehenswürdigkeiten waren zu Fuß erreichbar und das Personal sehr nett und hilfsbereit
於 2024 年 2 月住了 3 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2024年3月5日的回應
Dear Annette,Thank you for your detailed comments and for taking the time to share them with us and the Expedia community. We hope you visit us again soon and we look forward welcoming you back!Kind Regards,

10/10 優異

Trisha

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2024年2月22日的回應
Thank you very much Trisha!

4/10 欠佳

Mark

讚好:整潔度
不滿:住宿狀況
Pretty average hotel. Nothing wrong with it but just nothing good - tiny bedrooms, rubbish bar area and further away from the town than I would have liked.
於 2024 年 2 月住了 1 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2024年2月16日的回應
Dear Mark,Thank you for taking the time to review your recent stay at Storm Hotel. We are disappointed to hear that on this occasion your overall experience did not meet your expectations.Hopefully we will get another chance to impress you in the nearest future.Best regards,Vittorio TeneriniAssistant Hotel Manager

10/10 優異

Char

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 3 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2024年1月17日的回應
Dear Charthank you for the very good feedback! We are looking forward to have you with us again! RegardsVittorio TeneriniAssistant Hotel Manager

8/10 不錯

Nadia

於 2024 年 1 月住了 2 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2024年1月17日的回應
Dear Nadia thanks for your positive feedback! We are looking forward to have you back with us! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 優異

Peyton Troy

家人同遊
The staff was very helpful and friendly- service oriented! The rooms were quiet, clean and attractive. The wood surrounding the bathroom was a little worn The breakfast food was well prepared, nicely plated, ample and very tasty. The walking distance into the shopping and center of the city was reasonable.
於 2024 年 1 月住了 1 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2024年1月17日的回應
Dear Peyton,We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!All the best,Vittorio TeneriniAssistant Hotel Manager

8/10 不錯

Melanie

家人同遊
讚好:整潔度、住宿狀況和客房舒適度
Clean, comfortable stay but I need my tea.
I’m from the UK and stayed here with my teenage daughter. Lovely room, very comfortable beds and a clean bathroom. The room had enough plug sockets to charge phone and watches, there was a hairdryer, a kettle but no fridge, and no milk sachets for tea. I asked at the desk for some milk and they charged me for a small carton but with no fridge, it wouldn’t stay fresh for long. Breakfast was good, a good selection but no bacon or eggs. Donuts, pastries and waffles, as well as fruits and cereal. Location was great with a 10 minute walk to the main attractions and harbour. Overall a lovely hotel, but a fridge or milk sachets are a must for me.
View from room
於 2023 年 12 月住了 3 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年12月29日的回應
Dear Melanie,Thank you for choosing to stay with us and for providing feedback on your experience.We are pleased to hear that you and your teenage daughter enjoyed your time in our lovely room, finding the beds comfortable and the bathroom clean. It's great to know that you enjoyed the breakfast selection, although we note your preference for bacon and eggs. It is very uncommon to fond fridges in three-stars hotels here in Iceland, we are sorry if you struggled with this and we understand your point. Your comments are valuable as we continually strive to enhance our offerings.We are delighted that you found the location convenient for exploring the main attractions and the harbor. Your overall positive feedback is much appreciated, and we hope to have the opportunity to welcome you back in the future.RegardsVittorio TeneriniAssistant Hotel Manager

8/10 不錯

Vitali

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年12月22日的回應
Hello Vitali,Thank you for your positive feedback! We are looking forward to have your back Regards Vittorio TeneriniAssistant Hotel Manager

2/10 很差

Junjie

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年12月22日的回應
Hello Junjie,Thank you for your feedback. Please feel free to contact us to explain us what you did not like, so we can try to improve our quality and service. Thank you

8/10 不錯

lakisha

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 5 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年12月14日的回應
Hello Iksiha,thank you very much for your positive feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 優異

Luiz

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年12月14日的回應
Hello Luiz,thank you very much for your great feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 優異

Yvonne

於 2023 年 11 月住了 2 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年12月29日的回應
Hello Yvonne thank you a lot for your positive feedback! regardsVittorio TeneriniAssistant Hotel Manager

10/10 優異

Katie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect location for bus stop 12 which is a collection point for tours. Hotel was lovely and clean and staff 10/10. Would recommend
於 2023 年 11 月住了 3 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年12月14日的回應
Hello Katie,thank you very much for your great feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

10/10 優異

Li Shan

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff are friendly and helpful. They even helped to post my postcards on my behalf, saving me time to find where to post it. The rooms are clean, spacious for our stay. Will recommend the hotel to our friends
於 2023 年 11 月住了 3 晚
ArnarFr 於 2023年11月24日的回應
Dear Li Shan,Thank you for taking the time to leave a kind review of your experience at Storm Hotel. We are glad you enjoyed the service and location of our property and hope to see you again in the nearest future.Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 優異

Jose Alberto

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Buen Hotel
El hotel esta en frente de la parada #12 de donde salen la mayoría de las excursiones, el hotel tiene un buen desayuno y la habitación esta bien
於 2023 年 11 月住了 2 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年11月22日的回應
Dear Jose Alberto,We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!All the best,Vittorio TeneriniAssistant Hotel Manager

10/10 優異

Staci (London)

於 2023 年 11 月住了 1 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年12月14日的回應
Hello Staci,thank you very much for your great feedback! We hope to have you back soon to Hotel Storm! RegardsVittorio TeneriniAssistant Hotel Manager

8/10 不錯

Mitchell

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Its hard to find parking here, but the location in the city is good.
於 2023 年 11 月住了 1 晚
ArnarFr 於 2023年11月16日的回應
Dear Mitchell,Thank you for staying with us and we appreciate your complimentary feedback. We hope to see you again soon!Best regards,Arnar Freyr ÓskarssonHotel Manager

4/10 欠佳

Janette

家人同遊
不滿:客房舒適度
I find the breakfast area to small and not comfortable when you have a visual diss ability and very hot also you cannot even take a coffee to your room or like my daughter has visual impairment the area was crowded so we made a plat to take back to our room. And got embarrassed by one of the servers about taking food out we would have to pay. Breakfast not what I expected think we ate twice there no milk in room for coffe or a fridge Front desk were helpful just not what I expected dissatisfied
於 2023 年 11 月住了 5 晚
ArnarFr 於 2023年11月16日的回應
Dear Janette, First of all, thank you for taking time to rate your stay with us.I do apologize about the inconvenience that you experienced at the breakfast, my staff was just following general hotel rules. We have this as a hotel rule that breakfast is meant to eat in the breakfast area.The main reason is to prevent people from eating breakfast at the hotel and also take with them for the road.But every case is different and if you have some questions/ requests you can always talk to the reception staff.We do hope that you and your daughter enjoyed your time in Iceland and we hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Best regards,Arnar Freyr ÓskarssonHotel Manager

10/10 優異

Emily

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年11月8日的回應
Hello Emily,Thank you very much for your great feedback! We are looking forward to have you back soon! RegardsVittorio TeneriniAssistant Hotel Manager

8/10 不錯

Becky

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
A solid option if you require a hotel in Reykjavík. Clean, had the essentials, wifi, and parking (provided there is a spot available). Able to walk to most main attractions easily. Super safe area.
於 2023 年 11 月住了 2 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年11月8日的回應
Dear Becky,We are glad we were able to impress you with our service and quality. We look forward to seeing you again in the nearest future!Best regards,Vittorio TeneriniAssistant Hotel Manager

10/10 優異

Marion Nathan

伴侶同遊
讚好:住宿狀況
The room could have been a little bigger. There was o lot one place to put a suitcase, the other suitcase had to go on the floor. The faucet in the bathrooms was way too strong for the tiny sink provided.
於 2023 年 10 月住了 2 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年11月8日的回應
Dear Marion Nathan,Thank you for your detailed comments and for taking the time to share them with us and the Expedia community. We hope you visit us again soon and we look forward welcoming you back!Kind RegardsVittorio TeneriniAssistant Hotel Manager

10/10 優異

David

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I had an unfortunate tragedy occur during the flight to Iceland where my wife passed away. The staff here at Storm hotel were over and above extremely accommodating, kind and caring. They had a room ready for me early and blocked it off for me for the duration of my extended stay. The clerks at the front desk were all so nice, caring and friendly, and made me feel as comfortable as possible. When I hadn't been down to breakfast they graciously brought food up to my room for me. Words cannot express the gratitude I have for the staff and managers of this hotel
Vittorio Tenerini, Assistant Hotel Manager 於 2023年11月8日的回應
Dear David,We are deeply moved by your words and your experience, and we offer our heartfelt condolences for your loss. During challenging times, our team is committed to providing compassionate and considerate support to our guests. We're glad to have been able to accommodate your needs and offer a comforting environment during your extended stay.Our front desk staff is dedicated to ensuring that you feel cared for and comfortable, and we're touched to hear that they were able to make a difference during your stay. Your kind words are greatly appreciated.Our thoughts are with you.Thank you for choosing our hotel during this difficult time, and we're here to support you whenever needed.Warm RegardsVittorio TeneriniAssistant Hotel Manager

8/10 不錯

Virginia

於 2023 年 10 月住了 2 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年11月20日的回應
Hello Virginia,Thank you for your positive feedback! We are looking forward to have you back again at Hotel Storm!RegardsVittorio TeneriniAssistant Hotel Manager

8/10 不錯

Adam

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great spot to stay for a few days while exploring the City and getting out and about.
於 2023 年 10 月住了 4 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年11月8日的回應
Dear Adam,We thank you for taking the time to write the review, and we are really happy to hear you had a great stay with us and look forward to seeing you again!All the best,Vittorio TeneriniAssistant Hotel Manager

10/10 優異

Peter

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Convenient and modern
Full breakfast included with plenty of choices. Free parking was very convenient. Small but modern rooms and bathrooms. Easy walk to most sites.
於 2023 年 9 月住了 3 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年11月8日的回應
Dear Peter,Thank you for your wonderful and detailed review. We are glad that you loved your stay and your time in Reykjavik and that our staff were up to the high standards we set for ourselves.Kindest regards,Vittorio TeneriniAssistant Hotel Manager

10/10 優異

Susan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 2 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年11月1日的回應
Hello Susan,Thank you very much for the great feedback you gave us! We will be happy to host you again whenever you will decide to come back to Iceland! RegardsVittorio TeneriniAssistant Hotel Manager

8/10 不錯

Michel

讚好:整潔度、職員與服務、設施服務和住宿狀況
Good hotel in a quiet neighborhood close to Laugavegur Street and the main city bus terminal.
於 2023 年 10 月住了 1 晚
Vittorio Tenerini, Assistant Hotel Manager 於 2023年11月1日的回應
Hello Michel,Thank you very much for your very positive feedback! We are really happy you liked our position, quiet but still central.We are hoping to see you in the future !RegardsVittorio TeneriniAssistant Hotel Manager

10/10 優異

Darya

於 2023 年 10 月住了 1 晚
ArnarFr 於 2023年11月16日的回應
Dear Darya,Thank you for taking time to rate your stay with us.We are delighted that you enjoyed your stay with us and we hope to have the opportunity in welcoming you again at Storm Hotel.Best regards,Arnar Freyr ÓskarssonHotel Manager