We are sorry to hear that your recent stay with us did not exceed your expectations. We appreciate your feedback and will use it to make improvements to offer guests a better experience in the future. We hope you will give us another chance and stay with us again. -Best Western Hotels & Resorts

Dear Mequell,Thank you for bringing this concern to our attention, although it seems there may have been a misunderstanding as our entire property is designated as non-smoking. We take cleanliness and guest satisfaction seriously, and we regret if you encountered any issues during your stay that did not meet our standards.It's possible that this review may not pertain to our hotel, especially considering our strict non-smoking policy. If you have any further details or if there's anything we can assist you with, please feel free to reach out to us directly so we can address any potential confusion.We appreciate your understanding and hope to have the opportunity to welcome you for a more positive experience in the future.Sincerely,Best Western Plus Glen Allen Inn Management

Dear Richard,Thank You for giving us a perfect rating and recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care!Thank You,Best Western Plus Glen Allen Inn Management

Dear Juana,Thank you for your positive feedback and recommendation. We're delighted that you found our hotel to be a good place, clean, and economical. Providing a comfortable and affordable stay for our guests is our top priority, and we're thrilled that we met your expectations. Your recommendation means a lot to us, and we look forward to welcoming you back for another enjoyable stay in the future.Thank You,Best Western Plus Glen Allen Inn Management

Dear Lauren,We're thrilled to hear that you enjoyed a comfortable and clean room during your stay with us. Providing a welcoming and pleasant experience, even for late arrivals, is a top priority for us, so we're delighted that our customer service team exceeded your expectations with their friendliness and helpfulness. Your satisfaction is our goal, and we appreciate your kind words. Should your travels bring you back this way, we look forward to providing you with another exceptional stay. Thank you for choosing to stay with us!Thank You,Best Western Plus Glen Allen Inn Management

Dear Reginald,Thank you for sharing your positive experience with us, especially regarding Ryan's exceptional service. We're delighted to hear that he provided such outstanding assistance and made your stay memorable with his helpful and friendly demeanor. Your kind words will be passed along to Ryan and our management team as recognition of his exemplary service. We strive to provide the highest level of customer service, and it's wonderful to know that Ryan's efforts had such a positive impact on your stay. We hope to welcome you back soon for another excellent experience.Thank You,Best Western Plus Glen Allen Inn Management

Dear Julie,We're delighted you had a pleasant and peaceful stay with us! Providing friendly and helpful service is a top priority for our team, and we're glad you felt well taken care of during your time with us. If there's anything else we can do to make your next stay even better, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back again soon!Thank You,Best Western Plus Glen Allen Inn Management

Dear Mark,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Best Western Plus Glen Allen Inn many more times.Thank You,Best Western Plus Glen Allen Inn Management

Dear Vickie,We're thrilled to hear that you appreciated our pet-friendly policy! We understand that pets are important family members and are delighted to welcome them to our hotel. Providing a comfortable and welcoming environment for you and your furry friend is essential.Thank you for choosing to stay with us, and we hope you and your dog had a fantastic time during your visit. If there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you both back for another wonderful stay in the future!Thank You,Best Western Plus Glen Allen Inn Management

Dear Cynthia,We're glad to hear that you found your room clean and quiet despite some initial difficulties with check-in. We're sorry for any trouble with the proximity to your desired pool. Your feedback is valuable to us, and we appreciate your understanding. Thank you for choosing to stay with us, and we look forward to welcoming you back for another stay in the future. Please let us know if there's anything specific you'd like us to improve upon for your next visit. We're here to ensure you have a comfortable and enjoyable stay.Thank You,Best Western Plus Glen Allen Inn Management

Dear Heather,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Best Western Plus Glen Allen Inn Management

Dear Kathy,We are delighted to receive your All-Star Vote! - Thank you very much! It feels great to know that our accommodation met all your needs. It was a pleasure to host you, and we look forward to hosting you in Best Western Plus Glen Allen Inn many more times.Thank You,Best Western Plus Glen Allen Inn Management

Dear Laurel,We apologize for the inconvenience you experienced during your stay.  Finding hair in the bathtub is unacceptable, and we'll address this issue with our housekeeping team to ensure it doesn't happen again.  Thank you for bringing this to our attention.Sincerely,Best Western Plus Glen Allen Inn Management

Dear Matthew,We're delighted to hear that you had a positive experience with our staff and felt safe bringing your dog along during your stay! Providing exceptional service and ensuring the safety and comfort of all our guests, including furry ones, is important to us. We appreciate your kind words and hope to welcome you and your dog back for another enjoyable stay in the future!Thank You,Best Western Plus Glen Allen Inn Management

Dear Sarah,We apologize for the shortcomings you experienced during your stay with us. Your feedback is valuable, and we take it seriously as we strive to improve our services. We regret any inconvenience caused by noise disturbances and the lack of soundproofing in your room. Additionally, we apologize for the disappointment with our breakfast offerings and the cleanliness of the breakfast area. This is not reflective of the high standards we aim to uphold. Rest assured, your comments will be addressed with our team to ensure better experiences for our guests in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for a more satisfactory stay.Thank You,Best Western Plus Glen Allen Inn Management

Dear Kevin,Thank you for bringing this to our attention. We're glad to hear that you found our beds comfortable, but we apologize for the inconvenience caused by the rust in the bathroom. Our maintenance team will address this issue promptly to ensure a more enjoyable experience for our guests in the future. We appreciate your feedback and hope to have the opportunity to welcome you back for an improved stay.Thank You,Best Western Plus Glen Allen Inn Management

Dear Keith,Thank you for taking the time to provide detailed feedback about your stay. We apologize for the numerous issues you encountered during your time with us. It's disappointing to hear that you experienced challenges with the TV HDMI ports, lack of kitchen amenities, cleanliness issues, and the unavailability of housekeeping services. Your comments are valuable to us, and we will address each of these concerns with our team to ensure that necessary improvements are made. We sincerely apologize for falling short of your expectations and for any inconvenience caused. We hope to have the opportunity to regain your trust and provide you with a more pleasant experience in the future.Thank You,Best Western Plus Glen Allen Inn Management

Dear Thomas,We're delighted to hear that you found our staff to be very friendly and helpful!  Providing excellent service is our top priority, and we're glad that we could make your experience enjoyable.  If you have any further comments or if there's anything else we can assist you with, please feel free to let us know.  We appreciate your feedback and hope to welcome you back again soon!Thank You,Best Western Plus Glen Allen Inn Management

Dear Adel,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Best Western Plus Glen Allen Inn Management

Dear Rhonda,We're thrilled to hear that you had a positive experience during your stay with us!  It's great to know that you found our staff to be friendly, our facilities clean and updated, and that you enjoyed our breakfast offerings.  We appreciate your feedback and would be delighted to welcome you back for another enjoyable stay in the future!Thank You,Best Western Plus Glen Allen Inn Management

Dear Valeriya,Thank you for your positive feedback!  We're glad to hear that you found our hotel to be clean, safe, and comfortable.  Our staff works hard to provide excellent service, and we're happy to hear that you had a pleasant experience with them.  We strive to offer competitive prices and value for our guests, and we're glad to hear that you found our rates to be reasonable.  We hope to welcome you back again soon!Thank You,Best Western Plus Glen Allen Inn Management

Dear Nina,WOW!  Thank you for the PERFECT SCORE REVIEW of your stay at Best Western Plus Glen Allen Inn.  I am glad you were impressed by our hotel and had a great time staying with us here at Best Western Plus Glen Allen Inn.  We offer the best accommodations at the lowest rates in town.  It was a pleasure to host you, and we look forward to having you back soon for another pleasant stay during your next trip.  Until then, Take Care!Thank You,Best Western Plus Glen Allen Inn Management

Dear LaTonya,We are delighted to receive your All-Star Vote! - Thank you very much!  It feels great to know that our accommodation met all your needs.  It was a pleasure to host you, and we look forward to hosting you in Best Western Plus Glen Allen Inn many more times.Thank You,Best Western Plus Glen Allen Inn Management

Dear Marc-André,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Best Western Plus Glen Allen Inn. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Best Western Plus Glen Allen Inn hotel soon!Thank You,Best Western Plus Glen Allen Inn Management

Dear Diane,Thank you for choosing to stay at our hotel. We're delighted to hear that you had a superb experience with our helpful and polite staff. Ensuring a clean and comfortable environment is our top priority, and we're pleased that you found the rooms to meet your expectations. Your positive feedback is truly appreciated. We look forward to welcoming you back for another outstanding stay in the future.Thank You,Best Western Plus Glen Allen Inn Management

Dear Bing,Thank you for taking the time to share your feedback! We're delighted to hear that you found our staff to be accommodating and enjoyed a clean room during your stay. Providing a pleasant experience is our top priority, and we appreciate your positive comments. If there's anything specific you enjoyed or if there's anything we can improve upon, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay.Thank You,Best Western Plus Glen Allen Inn Management

Dear Shawn,Thank you for your kind words! We're delighted to hear that our staff's politeness and professionalism stood out during your stay. Providing excellent service is our top priority, and we appreciate your recognition. We hope to welcome you back soon for another enjoyable experience.Thank You,Best Western Plus Glen Allen Inn Management

Dear Arthur,Wow, thank you for a perfect rating. We genuinely appreciate your business and trust in us. We look forward to hosting you again in the future. Thank you for staying with us!Thank You,Best Western Plus Glen Allen Inn Management

Dear Shawn,Thank you for choosing to stay with us again. We appreciate your loyalty and are delighted to hear that our staff's friendliness has left a positive impression on you. It is our commitment to consistently provide excellent service. Your kind words motivate us to maintain the high standards we strive for. We look forward to welcoming you back for another enjoyable stay.Thank You,Best Western Plus Glen Allen Inn Management

Dear Christina,Thank you for taking the time to share your experience with us. We are delighted to hear that our staff's warmth and welcoming demeanor left a positive impression on you. Maintaining a pristine environment is a top priority, and we appreciate your acknowledgment of our efforts. It's wonderful to know that the quality of our toiletries added to your overall satisfaction. We look forward to welcoming you back for another exceptional stay.Thank You,Best Western Plus Glen Allen Inn Management

Dear Barbara,Thank you for choosing to stay with us and taking the time to share your feedback. We appreciate your positive remarks about our room pricing, service, and staff professionalism. We apologize for any inconvenience regarding the towel allocation and appreciate your understanding. Your comments help us improve, and we hope to have the pleasure of welcoming you and your family back in the future. If there's anything specific you'd like us to address, please feel free to reach out directly.Thank You,Best Western Plus Glen Allen Inn Management

Dear Lynne,Wow, thank you for a perfect rating. We genuinely appreciate your business and trust in us. We can't wait to have you back for another pleasant stay with us on your next visit to Glen Allen.Thank You,Best Western Plus Glen Allen Inn Management

Dear Charlie,Thank you so much for awarding us a positive rating for your stay at our hotel. You have brought a smile to our faces. We hope you will stay with us again soon!Thank You,Best Western Plus Glen Allen Inn Management

Dear lana lee,Wow, thank you for a perfect rating. We genuinely appreciate your business and trust in us. We look forward to hosting you again soon for another enriching stay on your next trip to Best Western Plus Glen Allen Inn.Thank You,Best Western Plus Glen Allen Inn Management

Dear Michael,Thank you for reviewing your stay at Best Western Plus Glen Allen Inn.  We hope you enjoyed our on-site amenities and enjoyed our convenient location. It was a pleasure hosting you at our property, and we'd love to see you again!Thank You,Best Western Plus Glen Allen Inn Management

Dear Pritika,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and appreciated our wonderful staff. Providing exceptional service is our priority, and we're thrilled that we could contribute to your positive experience. We look forward to welcoming you back for another memorable stay.Thank You,Best Western Plus Glen Allen Inn Management

Dear RAKEISHA,Thank you for bringing your concerns to our attention. We take feedback seriously and want to ensure the best experience for our guests. However, we are surprised by your description as our property recently underwent a comprehensive renovation, and we do not have any rooms with broken locks or mold. This seems like a misunderstanding or information related to a different property. We would appreciate the opportunity to investigate further and address any issues. Please contact us directly so we can resolve this matter promptly.Sincerely,Best Western Plus Glen Allen Inn Management

Dear Maria,Thank you for sharing your positive experience with us! We're delighted to hear that your stay was very nice, comfortable, and clean. Providing a pleasant and welcoming environment for our guests is our top priority. Your kind words inspire and motivate our team. We look forward to welcoming you back for another enjoyable stay.Thank You,Best Western Plus Glen Allen Inn Management

Dear Amy,Thank you for choosing our hotel and sharing your valuable feedback. We appreciate your compliments regarding our personable and helpful front desk staff, spacious rooms, and comfortable beds. We apologize for any inconvenience you experienced with cleanliness; rest assured, we are addressing this issue promptly. Your insights help us improve, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Thank You,Best Western Plus Glen Allen Inn Management

Dear Joan,Thanks so much for giving us your take on how we are doing. We're glad customers like you have a great experience at Best Western Plus Glen Allen Inn.Thank You,Best Western Plus Glen Allen Inn Management

Dear Anick,Thank you so much for awarding us a positive rating for your stay at our hotel. We hope you will stay with us again soon!Thank You,Best Western Plus Glen Allen Inn Management

Dear Rafaela,Thank you for taking the time to share your feedback. We appreciate your observations regarding the cleanliness of our breakfast room. Ensuring a pristine environment for our guests is a top priority, and we sincerely apologize for any oversight. Rest assured, your comments have been shared with our housekeeping team, and we are implementing additional measures to enhance the cleanliness of the breakfast area. Your input is invaluable, and we hope to have the opportunity to welcome you back for an improved experience.Thank You,Best Western Plus Glen Allen Inn Management

Dear Paola,Thank you for leaving us a rating of your stay with us at Best Western Plus Glen Allen Inn.  We work tirelessly to ensure our guests experience the best hospitality in Best Western Plus Glen Allen Inn.  We also wish you could elaborate on your experience, especially where we went wrong.  We aim to provide a memorable stay, so your review helps us identify where we lack.  We hope you enjoyed our amenities and hope that you choose us again on your next visit.Thank You,Best Western Plus Glen Allen Inn Management

Dear Lilly A,Thank you for a Perfect Score Rating on your stay at Best Western Plus Glen Allen Inn.  We are glad you enjoyed your stay at our hotel.  Our amicable staff strives to deliver our guests great experiences, and we are pleased to learn that our efforts are being appreciated.  We would love to host you again for your next visit.Thank You,Best Western Plus Glen Allen Inn Management

Dear Sonam,Thank you for the review.  We apologize for any inconvenience you faced while staying at our hotel.  We would love to know about your experience to ensure it doesn't happen again.  Thanks for visiting at Best Western Plus Glen Allen Inn.Thank You,Best Western Plus Glen Allen Inn Management

Dear Vanity,We're delighted to be your preferred choice in Richmond! Your loyalty means a lot to us. We strive to consistently offer a comfortable stay, ensuring a seamless experience during your visits. Our commitment to providing top-notch service and amenities for your convenience makes us proud to be your go-to hotel. We look forward to continuing to exceed your expectations and providing you with exceptional hospitality during every stay. Thank you for your continuous trust and patronage.Thank You,Best Western Plus Glen Allen Inn Management

Dear Denise,Thank you for staying with us when you visited Best Western Plus Glen Allen Inn. It makes me happy to hear that you enjoyed your stay. We hope to be able to host you again soon at Best Western Plus Glen Allen Inn!Thank You,Best Western Plus Glen Allen Inn Management

Dear Melissa,We're delighted to hear about your seamless check-in experience and our attentive service. Ensuring a clean and comfortable stay is our priority, and we're thrilled that your room met your expectations. Your satisfaction is paramount, and we aim to consistently provide exceptional service. If there's anything more we can do to enhance your stay, please don't hesitate to let us know. We appreciate your valuable feedback and hope to welcome you back soon for another enjoyable visit. Thank you for choosing our hotel!Thank You,Best Western Plus Glen Allen Inn Management

Dear Sandra,Thank you for sharing a PERFECT SCORE RATING of your stay with us at the Best Western Plus Glen Allen Inn. We are pleased that your experience left a positive impression of our hotel. We look forward to welcoming you back to our Best Western Plus Glen Allen Inn hotel soon!Thank You,Best Western Plus Glen Allen Inn Management

Dear Tamiko,Thank you for your kind words!  We're delighted to hear that our staff left a positive impression on your stay. Providing excellent service is our priority.  We look forward to welcoming you back for another enjoyable experience.  Safe travels!Thank You,Best Western Plus Glen Allen Inn Management