外觀

里奇蒙德 - 舒格蘭溫德姆拉昆塔套房酒店的評價

2.5 out of 5

評價

8.4

很好

10 分評分,優異;740 則評價中有 422 則" "
8 分評分,不錯;740 則評價中有 158 則" "
6 分評分,一般;740 則評價中有 57 則" "
4 分評分,欠佳;740 則評價中有 42 則" "
2 分評分,很差;740 則評價中有 61 則" "

8.6/10 

整潔度

8.6/10 

職員與服務

8.6/10 

設施服務

8.6/10 

住宿狀況

8.4/10 

環保程度

評價

10/10 優異

Mark

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Convient, nice breakfast
於 2024 年 5 月住了 2 晚

6/10 一般

Shawanta A

家人同遊
The front desk rep Morell was excellent!!! Room service needs some review!!!
於 2024 年 5 月住了 4 晚
Kim Patel 於 2024年5月21日的回應
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We appreciate your honest evaluation and regret to learn that our services did not fully meet your expectations.We are committed to delivering an exceptional experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Please rest assured that we take your comments seriously, and we will be reviewing them with our team.We genuinely value your business and hope that you will consider staying with us again in the future. Your satisfaction is our priority, and we are dedicated to making the necessary improvements to enhance the quality of our services.Once again, we appreciate your feedback and thank you for choosing .Best regards,

8/10 不錯

Shay

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was very helpful
於 2024 年 5 月住了 2 晚
Kim Patel 於 2024年5月20日的回應
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 優異

Yvette

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Kim Patel 於 2024年5月17日的回應
Thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for taking the time to share your 5-star review! We are delighted to hear that you enjoyed your stay with us.Your positive feedback is truly appreciated, and we're thrilled that our services and facilities met your expectations. Our team works hard to ensure our guests have a memorable experience, and it's rewarding to know we succeeded with you.If there's anything specific that stood out during your stay or if there are areas where we can further improve, please don't hesitate to let us know. Your insights are valuable to us as we continually strive to enhance our offerings.We look forward to the pleasure of hosting you again in the future. Thank you once more for your kind review!Best regards,

10/10 優異

NITIN (CAMDEN)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Kim Patel 於 2024年5月15日的回應
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

2/10 很差

MARY

家人同遊
不滿:整潔度和職員與服務
The staff at this property leaves a lot to be desired as staff goes. They do not smile at the guests and rarely ever speak unless the guest approaches them first. Our check-in was a fiasco as the computer system went down just as we arrived. The manager on duty told us to just have a seat and pointed to the lounge area. He never asked if we would like coffee, water or anything. He is the worst on-duty manager I have ever done business with.
於 2024 年 5 月住了 2 晚
Kim Patel 於 2024年5月10日的回應
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

6/10 一般

Yvette

讚好:整潔度和職員與服務
於 2024 年 5 月住了 1 晚
Kim Patel 於 2024年5月9日的回應
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We appreciate your honest evaluation and regret to learn that our services did not fully meet your expectations.We are committed to delivering an exceptional experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Please rest assured that we take your comments seriously, and we will be reviewing them with our team.We genuinely value your business and hope that you will consider staying with us again in the future. Your satisfaction is our priority, and we are dedicated to making the necessary improvements to enhance the quality of our services.Once again, we appreciate your feedback and thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

10/10 優異

Cynthia

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice property and good value. Close to the Sugarland area I was wanting to be near. Only negative is our room lacked lighting it was quite dark. Fine for sleeping.
於 2024 年 4 月住了 1 晚
Kim Patel 於 2024年5月9日的回應
Thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for taking the time to share your 5-star review! We are delighted to hear that you enjoyed your stay with us.Your positive feedback is truly appreciated, and we're thrilled that our services and facilities met your expectations. Our team works hard to ensure our guests have a memorable experience, and it's rewarding to know we succeeded with you.If there's anything specific that stood out during your stay or if there are areas where we can further improve, please don't hesitate to let us know. Your insights are valuable to us as we continually strive to enhance our offerings.We look forward to the pleasure of hosting you again in the future. Thank you once more for your kind review!Best regards,

10/10 優異

Ismael

家人同遊, 親子同遊, 伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean and neat rooms are also clean and neat no weird smells and the breakfast is amazing!
於 2024 年 5 月住了 1 晚
Kim Patel 於 2024年5月4日的回應
Thank you immensely for your outstanding ! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

8/10 不錯

Judy

讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel was convenient for our trip to Corpus. Price better than we could find any closer to Houston with a 4 star review. Will probably stay there again.
於 2024 年 4 月住了 1 晚
Kim Patel 於 2024年4月24日的回應
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!Best regards,

6/10 一般

Kayla

家人同遊
Rooms were nice. Breakfast buffet was really nice. Only downside was the cleaning lady came at 8am to freshen room up and we were still getting ready for the day and planned to leave at 10am. Felt they would come back after we left to freshen room up but never came back so came back to a dirty unclean room. Had to go get more towels at front desk for next day. Didnt like that.
於 2024 年 4 月住了 2 晚
Kim Patel 於 2024年4月18日的回應
Thank you for sharing your feedback regarding your recent stay at Thank you for sharing your feedback regarding your recent stay at [Hotel Name]. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.We take guest feedback seriously, as it allows us to identify areas for improvement and ensure a better experience for future guests. We regret that we did not meet your expectations, and we are committed to addressing the issues you have raised.Please rest assured that we will investigate your concerns thoroughly and take appropriate measures to rectify any shortcomings. Your feedback serves as a valuable opportunity for us to learn and grow.We would appreciate the chance to discuss your experience further. If you are open to it, we would welcome the opportunity to speak with you personally to gather additional details and address your concerns directly. Please feel free to reach out to us at [contact information].Once again, we sincerely apologize for any inconvenience caused. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future. We sincerely apologize for any inconvenience or dissatisfaction you experienced during your time with us.We take guest feedback seriously, as it allows us to identify areas for improvement and ensure a better experience for future guests. We regret that we did not meet your expectations, and we are committed to addressing the issues you have raised.Please rest assured that we will investigate your concerns thoroughly and take appropriate measures to rectify any shortcomings. Your feedback serves as a valuable opportunity for us to learn and grow.Once again, we sincerely apologize for any inconvenience caused. We hope to have the opportunity to regain your trust and provide you with a more enjoyable stay in the future.

10/10 優異

Aisha

家人同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean area and well maintained. Pool temperature nice, gym clean. Room very comfortable and clean. Staffing was pleasant.
於 2024 年 4 月住了 3 晚
Kim Patel 於 2024年4月8日的回應
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

10/10 優異

Trent

家人同遊
讚好:整潔度、設施服務和住宿狀況
Great!
於 2024 年 4 月住了 1 晚
Kim Patel 於 2024年4月8日的回應
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

10/10 優異

Kenneth

於 2024 年 3 月住了 1 晚
Kim Patel 於 2024年5月4日的回應
Thank you immensely for your outstanding ! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

10/10 優異

Alicia

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Kim Patel 於 2024年3月25日的回應
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 優異

Bill

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property was clean and the staff was friendly and helpful. Enjoyed breakfast every morning.
於 2024 年 3 月住了 3 晚
Kim Patel 於 2024年3月23日的回應
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!Best regards,I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.

2/10 很差

Jennifer

伴侶同遊, 商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
Very dirty rude staff. Bar not staffed kinky black hair all over shower and soap bottles. No breakfast as stated. Horribly run down
於 2024 年 2 月住了 1 晚
Kim Patel 於 2024年3月21日的回應
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future

10/10 優異

Kameswarrao

讚好:整潔度、職員與服務、設施服務和住宿狀況
We needed to stay for a wedding. Just fine hotel.
於 2024 年 3 月住了 3 晚
Kim Patel 於 2024年3月18日的回應
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

8/10 不錯

Nazim

伴侶同遊
讚好:職員與服務、設施服務和住宿狀況
Although the hotel was comfortable the carpet in the room could have done with a good clean. The facilities were good and the staff were excellent. Unfortunately, an error was made when the payment for my stay was taken initially and despite querying it several times I was told the amount taken was correct. The correct charge was taken after I checked out and arrived home. Overall a good experience but make sure you hire car as there is no public transport and the Ubers can work out to be expensive.
於 2024 年 2 月住了 13 晚
Kim Patel 於 2024年3月17日的回應
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 優異

Nathalie

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Kim Patel 於 2024年3月14日的回應
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!Best Regards,

6/10 一般

Maria

家人同遊
讚好:設施服務
El cuarto muy bonito pero la alfombra estaba sucia y llena de pelo como si la persona anterior se hubiera recortado justo frente al espejo grande, osea no limpiaron la alfombra, la corcha y sábana estaban con marcas de quemadura de cigarrillo o algo así. El baño en los dispensadores estaban 2 de ellos vacíos. Pedí que me cambiarán las toallas y solo me pudieron cambiar 1 grande por q no tenían. En cuanto a las de más áreas del hotel se veían limpio y organizado , el desayuno todo exelente.
於 2024 年 2 月住了 3 晚
Kim Patel 於 2024年3月8日的回應
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

10/10 優異

Christy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Kim Patel 於 2024年3月4日的回應
Thank you for choosing to stay with us at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We're thrilled to have you as our guest and want to make your stay exceptional. If there's anything you need or any special requests, please don't hesitate to let us know. We're here to ensure your happiness and satisfaction. Enjoy your stay!

8/10 不錯

Candace

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Decent stay
於 2024 年 2 月住了 2 晚
Kim Patel 於 2024年3月3日的回應
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-SugarlandIt's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

6/10 一般

susanne

家人同遊
讚好:職員與服務、設施服務和住宿狀況
I have always liked la Quinta, they are reasonable and allow pets. The staff were friendly. However at this location the breakfast and coffe were terrible. The coffee looked and smelled old and the taste…ugh. Please either clean the container, teach the staff or consider a new brand. If you are committed to serving breakfast please serve something edible!
於 2024 年 2 月住了 4 晚
Kim Patel 於 2024年2月26日的回應
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.We truly value your patronage and hope that you will allow us the opportunity to make it right.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

10/10 優異

Maria

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was pleasantly surprised. The room was nice and spacious. Area not too busy yet had plenty of shopping places to get anything needed.
於 2024 年 2 月住了 1 晚
Kim Patel 於 2024年2月25日的回應
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 優異

Martin

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Property in a safe, convenient area. Reasonably priced. Property is clean and well kept. Decent breakfast offering. Requested a new room due to noisy neighbors and was accomomated with no hassles. Would definitely stay here again.
於 2024 年 2 月住了 1 晚
Kim Patel 於 2024年2月25日的回應
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 優異

Miyorka

於 2024 年 2 月住了 2 晚
Kim Patel 於 2024年3月21日的回應
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

10/10 優異

vinodini

讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything was excellent
於 2024 年 2 月住了 3 晚
Kim Patel 於 2024年2月21日的回應
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland We look forward to the pleasure of welcoming you back for another incredible experience!Best regards,

10/10 優異

Tiffany

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Kim Patel 於 2024年2月25日的回應
Thank you immensely for your excellent review! We are absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words mean the world to us and serve as a tremendous source of motivation for our team. Providing exceptional experiences for our guests is our top priority, and we're delighted to know that we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure that every stay with us is as excellent as the last.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to the pleasure of welcoming you back for another incredible experience!

6/10 一般

Leslie

於 2024 年 2 月住了 1 晚
Kim Patel 於 2024年2月21日的回應
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We appreciate your honest evaluation and regret to learn that our services did not fully meet your expectations.We are committed to delivering an exceptional experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Please rest assured that we take your comments seriously, and we will be reviewing them with our team.We genuinely value your business and hope that you will consider staying with us again in the future. Your satisfaction is our priority, and we are dedicated to making the necessary improvements to enhance the quality of our services.Once again, we appreciate your feedback and thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

8/10 不錯

Ali

讚好:整潔度、職員與服務和住宿狀況
It was all over good but I didn’t like their breakfast
於 2024 年 2 月住了 1 晚
Kim Patel 於 2024年2月18日的回應
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

8/10 不錯

Jana

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Kim Patel 於 2024年2月12日的回應
Thank you for sharing your truly good review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-SugarlandIt's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland.

10/10 優異

Yero

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Kim Patel 於 2024年2月11日的回應
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!Best regards,

2/10 很差

Emily

家人同遊
不滿:整潔度、職員與服務和住宿狀況
Awful staff, rude management. Very dirty. Don’t stay here because I want to see.
於 2024 年 2 月住了 3 晚
Kim Patel 於 2024年2月11日的回應
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.Best regards,

10/10 優異

Nicolle

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Kim Patel 於 2024年2月14日的回應
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!Best regards,

2/10 很差

Freddie

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
The employee's are rude. The breakfast is nasty. And the pool is not heated. It was freezing.
於 2024 年 2 月住了 2 晚
Kim Patel 於 2024年2月6日的回應
I would like to extend my sincerest apologies for the experience you had during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. It deeply concerns us to hear that your expectations were not met, and we understand the frustration and inconvenience this may have caused you.Please know that we take your feedback very seriously, and we are taking immediate steps to address the issues you've raised. Our goal is to ensure that every guest feels valued and well taken care of, and we regret that we fell short in your case.Once again, please accept our sincere apologies for any inconvenience caused. We appreciate your understanding and hope to have the chance to regain your trust in the future.

8/10 不錯

Javier Alejandro

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comoda estancia de 4 noches con mi familia
Habitación y areas comunes limpías. En un area tranquila pero de facil acceso. Muy cerca de vias rapidas, supermercados y centros comerciales
於 2024 年 1 月住了 4 晚
Kim Patel 於 2024年2月5日的回應
¡Gracias por compartir tu reseña realmente increíble! Estamos encantados de leer acerca de su fantástica experiencia en La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Es increíblemente gratificante para nuestro equipo saber que hicimos que su estadía fuera memorable y placentera. Crear experiencias excepcionales para nuestros huéspedes es nuestra principal prioridad y estamos encantados de saber que lo logramos con usted.Si hay algo específico que hizo que su estadía se destaque o alguna preferencia que le gustaría que tengamos en cuenta para sus futuras visitas, no dude en compartirlo. Estamos aquí para garantizar que cada estadía con nosotros sea tan increíble como la anterior.Agradecemos sus amables palabras y esperamos tener el placer de darle la bienvenida nuevamente a La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Atentamente,

10/10 優異

JUDITH (MONTGOMERY)

家人同遊
讚好:住宿狀況
Lovely personnel. Nice room. Would stay here anytime
於 2024 年 2 月住了 1 晚
Kim Patel 於 2024年2月4日的回應
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

10/10 優異

Nichelle (Rosenberg)

讚好:整潔度、設施服務和住宿狀況
A nice tucked away hotel , located off of 59 SW Freeway. Easy to get your commute on either 59 north or south. Very clean and accommodating.
於 2024 年 2 月住了 1 晚
Kim Patel 於 2024年2月4日的回應
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

8/10 不錯

Gesina

於 2024 年 1 月住了 1 晚
Kim Patel 於 2024年2月4日的回應
Thank you immensely for your outstanding review! We greatly appreciate you taking the time to share your experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your feedback means the world to us, and we're thrilled to hear that your stay exceeded your expectations. It's truly gratifying to know that we were able to provide you with a memorable experience.If there's anything else we can do to make your future visits even more enjoyable, please don't hesitate to let us know. We're here to ensure that every stay with us is nothing short of exceptional.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We look forward to welcoming you back for another incredible experience!

2/10 很差

Raul

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
They over booked the hotel and left us with nowhere to stay.
於 2024 年 1 月住了 1 晚
Kim Patel 於 2024年1月30日的回應
We sincerely apologize for any dissatisfaction you experienced during your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. Your feedback is crucial to us, and we genuinely regret that we did not meet your expectations.We take your concerns seriously and want to assure you that we are investigating the issues you raised. Our goal is to provide exceptional service and a comfortable environment for all our guests, and we are committed to addressing the areas where we fell short.We understand the importance of your satisfaction, and we want to assure you that we are taking immediate steps to address the issues you've highlighted. We value your patronage and sincerely hope to have the chance to regain your trust in the future.Thank you for bringing these matters to our attention, and we appreciate your understanding.Best regards,

10/10 優異

Adilia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Kim Patel 於 2024年1月30日的回應
Thank you so much for taking the time to leave us this incredible review! We are absolutely thrilled to hear that your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland exceeded your expectations.It's our pleasure to know that you enjoyed our services and amenities. Your positive feedback is truly energizing for our entire team, and we are honored to have contributed to making your experience memorable.We genuinely appreciate your kind words and the trust you've placed in us. We look forward to welcoming you back for another exceptional stay. If there's anything specific you loved or any way we can further enhance your next visit, please let us know.Thank you again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your outstanding experience with us!Best regards,

8/10 不錯

真實旅客

家人同遊
讚好:職員與服務和客房舒適度
Staff was very friendly. The room could have been cleaner but the free breakfast and indoor pool was excellent
於 2024 年 1 月住了 1 晚
Kim Patel 於 2024年1月22日的回應
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

10/10 優異

Jana

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Kim Patel 於 2024年1月17日的回應
Thank you so much for your awesome review! We're absolutely thrilled to hear that you had a fantastic experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your kind words energize our team, and it's incredibly rewarding to know that we were able to meet and exceed your expectations. Creating memorable experiences for our guests is what we strive for, and we're overjoyed that we achieved that with you.If there's anything specific that made your stay exceptional or any way we can make your future visits even more awesome, please feel free to let us know. We're here to ensure every stay with us is as fantastic as possible.Thank you again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We can't wait to welcome you back for another awesome experience!Best regards,

10/10 優異

Laura (Mason)

於 2024 年 1 月住了 1 晚
Kim Patel 於 2024年1月17日的回應
Thank you for sharing your truly awesome review! We are thrilled to read about your fantastic experience at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's incredibly rewarding for our team to learn that we made your stay memorable and enjoyable. Creating exceptional experiences for our guests is our top priority, and we're delighted to know we succeeded with you.If there's anything specific that made your stay stand out or any preferences you'd like us to note for your future visits, please feel free to share. We're here to ensure each stay with us is as awesome as the last.We appreciate your kind words and look forward to the pleasure of welcoming you back to [Hotel Name].Best regards,

8/10 不錯

Nadine

商務旅客
讚好:職員與服務
於 2024 年 1 月住了 2 晚
Kim Patel 於 2024年1月11日的回應
Thank you so much for your kind words and wonderful review! We are delighted to hear that you enjoyed your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.It's truly gratifying for our team to know that we could make your experience positive and memorable. Your satisfaction is our priority, and we're grateful for the opportunity to have hosted you.If there's anything specific that stood out or any suggestions you may have for improvement, please don't hesitate to share. We value your feedback as it helps us continually enhance our services.We look forward to welcoming you back to La Quinta Inn & Suites by Wyndham Richmond-Sugarland in the future. Thank you again for choosing us!Best regards,

10/10 優異

Frank

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Top Pick
Excellent stay, wonderful location, and excellent customer service and accommodations.
於 2024 年 1 月住了 2 晚
Kim Patel 於 2024年1月11日的回應
Thank you for your delightful review! We are thrilled to learn that you had a wonderful experience during your stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Your positive words are truly uplifting for our team, and it's immensely rewarding to know that our efforts contributed to your happiness. We're dedicated to creating memorable moments for our guests, and we're overjoyed to have achieved that with you.If there's anything specific that made your stay special or any way we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of hosting you again in the future.Once again, thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for sharing your happiness with us!Best regards,

6/10 一般

Leonard S

商務旅客
讚好:住宿狀況
不滿:整潔度
The front desk attendant was not that kind! The sheets and the mattress was my concern if it was clean or not
於 2024 年 1 月住了 1 晚
Kim Patel 於 2024年1月11日的回應
Thank you for sharing your feedback regarding your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We appreciate your honest evaluation and regret to learn that our services did not fully meet your expectations.We are committed to delivering an exceptional experience for all our guests, and your feedback is invaluable in helping us identify areas for improvement. Please rest assured that we take your comments seriously, and we will be reviewing them with our team.We genuinely value your business and hope that you will consider staying with us again in the future. Your satisfaction is our priority, and we are dedicated to making the necessary improvements to enhance the quality of our services.Once again, we appreciate your feedback and thank you for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland.Best regards,

10/10 優異

Reina

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
close to hospital
excellent location just a few miles from Memorial Hospital, lots of shopping and eating facilities near by. the hotel was spacious and clean love it
於 2024 年 1 月住了 1 晚
Kim Patel 於 2024年1月11日的回應
Thank you for sharing your outstanding review of your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. We are absolutely thrilled to receive such a glowing and positive feedback.It brings us immense joy to know that you had a truly exceptional experience during your time with us. Our team works diligently to provide the highest level of service and create memorable moments for our guests, and your feedback serves as a testament to their dedication.We are delighted that we were able to exceed your expectations and make your stay with us a memorable one. Your kind words are truly appreciated, and we will certainly pass on your compliments to our entire team. They will be delighted to know that their efforts made such a positive impact on your stay.We would be honored to welcome you back in the future and provide you with another unforgettable experience. Should you need any assistance or have any special requests, please do not hesitate to reach out to us. We are here to ensure that your future stays with us are just as exceptional as this one.Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for your remarkable review. We greatly value your support and look forward to serving you again soon.Best regards,

10/10 優異

Deborah

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 2 晚
Kim Patel 於 2024年1月11日的回應
We are delighted to receive your positive feedback about your recent stay at La Quinta Inn & Suites by Wyndham Richmond-Sugarland. Thank you so much for taking the time to share your experience with us.Your kind words and appreciation mean a lot to our entire team. We strive to provide exceptional service and a comfortable stay for all our guests, and it's wonderful to know that we succeeded in meeting your expectations.We look forward to welcoming you back in the future and providing you with another exceptional stay. Thank you once again for choosing La Quinta Inn & Suites by Wyndham Richmond-Sugarland and for your kind words.Best regards,