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加利福尼亞列治文 - 市政中心 6 號汽車旅館的評價

2 out of 5
加利福尼亞列治文 - 市政中心 6 號汽車旅館
425 24th Street, Richmond, CA

評價

4.6
10 分評分，優異；268 則評價中有 32 則" "
8 分評分，不錯；268 則評價中有 27 則" "
6 分評分，一般；268 則評價中有 44 則" "
4 分評分，欠佳；268 則評價中有 40 則" "
2 分評分，很差；268 則評價中有 125 則" "

5.0/10 

整潔度

5.8/10 

職員與服務

4.0/10 

設施服務

4.6/10 

住宿狀況

5.2/10 

環保程度

評價

2/10 很差

真實旅客

不滿：整潔度、職員與服務和住宿狀況
有臭虫不换毛巾 不打扫房间房间黑 忒别吵黑人太多环境恶劣停车位少 没Wf 主要是被虫子咬了心里有阴影
於 2018 年 8 月住了 3 晚

2/10 很差

Silvestre

商務旅客, 多人同遊
不滿：整潔度、職員與服務和設施服務
El personal esta fatal y portodo te quieren cobrar
於 2024 年 5 月住了 1 晚

2/10 很差

tim

不滿：整潔度和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Quyisha

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Overall satisfaction
於 2024 年 3 月住了 1 晚

10/10 優異

Mark

多人同遊
讚好：整潔度、職員與服務和住宿狀況
Fine
於 2024 年 5 月住了 2 晚
Brand Experience Team 於 2024年5月20日的回應
Hi Mark,Thank you for the perfect rating!! Maz K.#Team6

4/10 欠佳

tim

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年5月22日的回應
Hi Traveler,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Maz K.#Team6

2/10 很差

Harold

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
$100 cash deposit demanded
於 2024 年 5 月住了 1 晚
Brand Experience Team 於 2024年5月20日的回應
Hi Harold,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
Fine no problem
於 2024 年 4 月住了 28 晚
Brand Experience Team 於 2024年5月20日的回應
Hi Mark,Thank you for the excellent rating!! Maz K.#Team6

4/10 欠佳

tim

不滿：住宿狀況
於 2024 年 4 月住了 1 晚

6/10 一般

tim

於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年5月16日的回應
Hi Tim, We appreciate you taking the time to rate your stay. Rest assured, we’ll do our best to give you a 5-star experience next time around.Until then, we’ll leave the light on. For you.Natalie #Team6

6/10 一般

Hugo

Sucio
於 2024 年 4 月住了 1 晚
Nancy Y. 於 2024年5月14日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 優異

Rafael

於 2024 年 4 月住了 1 晚

6/10 一般

Luis J

伴侶同遊
***
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月22日的回應
Hi Luis J, We are glad you enjoyed your stay!Maz K.#Team6

10/10 優異

Kamala

商務旅客
讚好：整潔度和住宿狀況
Service was good.
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年4月22日的回應
Hi Kamala,Thank you for the excellent review! Maz K.#Team6

10/10 優異

Mark

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 28 晚
Brand Experience Team 於 2024年4月25日的回應
Hi Mark,Thank you for the amazing rating!! Maz K.#Team6

2/10 很差

Wilfredo

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Bathroom no working condition no solution the problem bad customer service no clean service they don’t care the customer
於 2024 年 3 月住了 2 晚
Brand Experience Team 於 2024年3月25日的回應
Hi Wilfredo,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 優異

Oleg

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice place
於 2024 年 3 月住了 7 晚
Nancy Y. 於 2024年3月19日的回應
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 不錯

Wilfredo

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Brand Experience Team 於 2024年3月21日的回應
Hi Wilfredo, Thank you for positively rating your stay!Natalie #Team6

4/10 欠佳

Mark

不滿：整潔度、職員與服務和住宿狀況
Poor
於 2024 年 1 月住了 28 晚
Brand Experience Team 於 2024年2月29日的回應
Hi Mark,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

2/10 很差

Víctor

不滿：整潔度、職員與服務和住宿狀況
They need cash
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月29日的回應
Hi Victor, We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 很差

Mark

商務旅客
不滿：職員與服務和設施服務
The security guard was extremely rude and when I spoke to the manager he assured me he would talk to him. The next night I encountered the same rude security guard and he and I went to speak to the manager. When I asked the manager if he had spoken to him about being rude the manager wouldn’t even look me in the eye and just stood there stammering and mumbling. The security guard kept saying he was doing it for my safety. I didn’t have any security concerns but if the guard is so concerned it must have a bad reputation. If you want rude employees, a manager who will tell you one thing and do the other, and apparently an extremely unsafe place to stay then you have found it. I stayed 5 nights but I won’t be back. There are several places in the area around the same price point and I’m not interested in giving my money to someone who is willing to treat a customer that way. And to add a note I will be staying 5-6 nights every other week in the area. My hard earned money will be spent elsewhere.
於 2024 年 2 月住了 5 晚
Brand Experience Team 於 2024年3月6日的回應
Hi Mark,On behalf of Motel 6, we would like to apologize for the inconvenience you incurred while being our guest as this is not our standard. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention.Lilith #Team6

2/10 很差

Khaled

於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月27日的回應
Hi Khaled,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 優異

Aliyah

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excellent customer service - near my job so super convenient!
於 2024 年 2 月住了 1 晚
Brand Experience Team 於 2024年2月20日的回應
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 優異

Joseph

於 2024 年 1 月住了 1 晚

2/10 很差

YAN

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Super dirt and inconvenience
Brand Experience Team 於 2024年2月3日的回應
Hi Yan, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 一般

Joshua

商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
They only clean the rooms when you ask paint missing on walls the floors in the room are sticky and dirty the bottom of the shower curtain has black on it almost like mold
於 2024 年 1 月住了 7 晚
Brand Experience Team 於 2024年2月3日的回應
Hi Joshua, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

2/10 很差

Consuelo

多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Is no hot water
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年1月30日的回應
Hi Consuelo, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 優異

DEEPENDER Singh (San Francisco)

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very NICE HOTEL .. GREAT VALUE For Money. Big Spacious Rooms Super Clean Bathrooms Strong WIFI Cleaning Service Rt Opposite CIVIC CENTER Safe.....Conveniently Located. The STAFF is very Friendly -&- Helpful Ive Traveled to 21 STATES in USA & 50 Plus Countries GLOBALLY Ive Stayed in ALL Kinds of HOTELS I Would say this Was Excellent & UnbeatableVAKUE For Money I would REPEAT It Anytime ...
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年1月30日的回應
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 優異

Mark

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

4/10 欠佳

真實旅客

商務旅客
讚好：整潔度
My stay was very interesting. The hotel staff seemed so strict upon arriving . The security guard stays in front making sure no one comes in without physical staying at the hotel . You have to pay $100 deposit which you get back . The hotel room smelled like cleaning supplies it was an older hotel in a bad neighborhood. No one bothered me . It was some what comfortable . The tv sound wasn’t working upon arriving we had to get someone to fix. Very old and rusty . Hotel is great for a quick stay .
於 2024 年 1 月住了 3 晚

2/10 很差

Gurdeep (Orinda)

不滿：設施服務
The security deposit of $100 has to be cash otherwise you can't check in even though you have paid upfront!
於 2024 年 1 月住了 3 晚
Brand Experience Team 於 2024年1月20日的回應
Hi Gurdeep, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

4/10 欠佳

Thomas

於 2023 年 12 月住了 14 晚

6/10 一般

Héctor (CUERNAVACA)

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 3 晚

6/10 一般

Ilaise

讚好：職員與服務
於 2023 年 12 月住了 1 晚

2/10 很差

YAN

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況

10/10 優異

Justin

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 10 晚

6/10 一般

ALLISON

於 2023 年 12 月住了 1 晚

6/10 一般

RICHARD R

不滿：設施服務
Interesting

2/10 很差

Deshawn

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Roachs and holes in walls
I walked in called and walked out, motel 6 shouldn't allow this place to have it's name. Give a 100 dollar cash deposit and the place has holes in the wall, let along the broken snoke detectors
於 2023 年 12 月住了 2 晚

2/10 很差

Adem

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

6/10 一般

Xuewen

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

2/10 很差

Cesar

商務旅客
讚好：設施服務
Terrible
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月28日的回應
Hi Cesar, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 欠佳

A

讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
The property was in poor condition, and my room was generally clean, but things didn't work. i.e., the table end lamp was completely broken, there were no light bulbs in the light fixtures and the ceiling fan was noisy and the cover was missing in the bathroom, microwave did not work.
於 2023 年 11 月住了 2 晚
Nancy Y. 於 2023年11月21日的回應
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

6/10 一般

Alejandra

於 2023 年 11 月住了 1 晚

6/10 一般

Jaime

讚好：職員與服務和客房舒適度
不滿：住宿狀況
A fair stay close to trains
First, I was so grateful to have had a place to stay so late at night when I got to the Bay Area. There was a man in front of me who could barely cough up $22 for a room. And the rooms cost way more than that. He was trying desperately to get into something. I went outside and waited until there be some ending. It was 12:45 am. The man moves away from the window, and I am able to check in for my room. The clerk was efficient, and I left as quickly as I could. The man mentioned above was in the room while I was checking in. I needed to get out of there. Now, going into the room, O noticed it looked a bit dated. The writing table had no chair, and one had to use the bed. Also, the hotel phone was in the drawer. No kidding. And don’t think of using it because it does not work. Good thing I have a working phone. The area reminds me of some of the more gritty areas of New Jersey. It was safe enough, but looks and feels really northern. One pleasant surprise was that there was a balcony I used briefly in the morning. Not much of a view, but still nice to have. The bathroom was functional, and I used it to wash up and get ready for what lies ahead in my trip. The bed was really comfy and I slept well. I stayed here to be close to trains going further north into California. I would describe it as fair.
Phone in a drawer. NO, it does not work.
Missing latch to hold the door shut.
於 2023 年 11 月住了 1 晚

2/10 很差

Daisy

伴侶同遊
不滿：整潔度、職員與服務和住宿狀況
I went into the and immediately noticed a strong odor. I asked for spray Lysoled the entire room and washed the bathroom myself. As I sat on the bed I noticed a strong odor coming from the bed I asked for another room and they said there was none they were going to refund the night and I had to get out. As I was confirming another room three staff came to my room. They began harassing me as I was gathering my things. If the staff wouldn’t be comfortable spending the night on that bed neither would I.
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月15日的回應
Hi Daisy,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

2/10 很差

Michael

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Great location
於 2023 年 10 月住了 3 晚
Brand Experience Team 於 2023年10月31日的回應
Hi Michael, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

8/10 不錯

miguel

家人同遊
讚好：整潔度、職員與服務和設施服務
Un hotel limpio y seguro. Céntrico y de fácil acceso.
於 2023 年 10 月住了 2 晚
Brand Experience Team 於 2023年10月31日的回應
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 優異

Hector

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fue una experiencia muy agradable en compañía de mi familia para visitar familia y amigos que no veíamos en muchos años
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月31日的回應
Hi Hector, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Kaur J.#Team6

2/10 很差

Carla

讚好：住宿狀況
不滿：整潔度和設施服務
Esta muy destruído
於 2023 年 10 月住了 2 晚
Brand Experience Team 於 2023年10月24日的回應
Hi Carla, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6