Ridgefield hotels from HK$819

"Room had been smoked in and smelled gross. 1 elevator was out of service on Saturday evening, both were out of service Sunday morning. Property was not accessible. No iron in room as promised, took 2 separate calls to from desk to get one."

"Location is nice, very quiet area. The hotel is clean but terribly outdated."

"I enjoyed my stay amazing food places around and comfortable"

"Everything was fine"

"The staff, Eric, was incredibly rude to both myself and any guest I saw him interact with. They were without hot water when I arrived in the afternoon and there was still no hot water the next morning. I requested that they cancel the rest of my days and refund me for those days as I did not want to continue staying somewhere with no hot water. Eric told me he couldn't do that and acted like us guests were fools for expecting hot water at a hotel we paid to stay at. Luckily my partner convinced Eric he could do something about it. They let me down but hotels.com never lets me down and they helped take care of everything for me. Also, I looked at reviews after the fact and there were plenty of reviews from a month ago also talking about this hotel not having hot water."

"Enjoyed spending 2 nights here! Loved the coffee and tea options!"

"Great staff Very friendly "

"Very"

"Just an all around pleasant stay. "