「Very nice stay with lovely staff, swimming pool area is beautiful. Breakfast and food in restaurant is nice. One minor thing is the little powercuts that happened throughout the day for a few seconds each time. I would definitely recommend this place for a stay in Rishikesh area.」
「My stay at this property was deeply disappointing from start to finish. Two major issues made the experience unacceptable and neither the hotel nor Expedia handled the situation professionally.
First, on the very first night, I was kept awake by a dog barking at an indecent hour (11:30pm). I contacted reception twice, only to be told the dog had been left unattended, despite the hotel’s own policy clearly stating that animals must not be left alone. The noise continued and no meaningful action...
「Excellent place. Extremely friendly staff, the front desk is marvelously polite and will guide for first time visitors… everytime I will visit Rishikesh, I will for sure be staying here. Breakfast spread was great…」
「My stay at The Westin Rishikesh left me with mixed impressions. While the property itself is well maintained and located in a beautiful setting, the level of service provided by the Front Office was deeply disappointing and fell significantly below the standards one would reasonably expect from a luxury hospitality brand.
Throughout my stay, customer service appeared to be a low priority for the Front Desk team. There was a noticeable lack of professionalism, attentiveness, and guest-focused...