大堂

加利福尼亞河濱市 - 南 6 號汽車旅館的評價

2 out of 5
加利福尼亞河濱市 - 南 6 號汽車旅館
3663 La Sierra Ave, Riverside, CA

評價

6.8
10 分評分,優異;1002 則評價中有 291 則" "
8 分評分,不錯;1002 則評價中有 253 則" "
6 分評分,一般;1002 則評價中有 168 則" "
4 分評分,欠佳;1002 則評價中有 106 則" "
2 分評分,很差;1002 則評價中有 184 則" "

7.2/10 

整潔度

7.2/10 

職員與服務

6.2/10 

設施服務

7.0/10 

住宿狀況

6.6/10 

環保程度

評價

2/10 很差

QingGao

不滿:整潔度、職員與服務、設施服務和住宿狀況
就是距离近公司,其它都是不好的体验
於 2023 年 2 月住了 3 晚

6/10 一般

Chiung Chi

家人同遊
不滿:客房舒適度
於 2020 年 1 月住了 1 晚
Customer Care Team 於 2020年3月3日的回應
Dear guest, thank you for sharing your feedback with us. We are sorry to note from your rating that you did not love your time at our hotel, and we apologize for any short-comings you encountered in terms of our product or our service. Should you stay with us again, please do know make us aware of anything that we can do to improve any aspect of your stay, and we will do our utmost to give you the very best possible stay here. We hope to welcome you back for a better stay soon. Best Regards, Customer Care Team

10/10 優異

Tina

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Shante

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Will be staying here again soon
於 2024 年 5 月住了 1 晚

2/10 很差

Ana (Compton)

讚好:職員與服務
不滿:整潔度和住宿狀況
I asked for a none spoking room and ot smell horrible like cigarettes also the restroom had blood stains in the toilet.
於 2024 年 5 月住了 1 晚

10/10 優異

Dede (longview)

伴侶同遊, 商務旅客, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
All goods
於 2024 年 5 月住了 2 晚
Brand Experience Team 於 2024年5月20日的回應
Hi Dede,Thank you for the perfect rating!Lilith#Team6

2/10 很差

William

於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年5月17日的回應
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

4/10 欠佳

Andrea

讚好:整潔度和住宿狀況
不滿:職員與服務
My check in time was 3:00 pm I arrived 3:30 pm . My room wasn’t ready they had told me to wait 20 minutes. Ok not a problem I will wait . I have them 30 minutes went to check nope still not ready yet . I had to wait 2 hours just for them to give me my room. Not okay.
於 2024 年 4 月住了 1 晚
Nancy Y. 於 2024年5月2日的回應
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

10/10 優異

ahmad

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月17日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Alisa

讚好:職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Care Team 於 2024年4月16日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 很差

Kimberlee

不滿:整潔度、職員與服務、設施服務和住宿狀況
There were people in the parking lot doing questionable things and i didnt feel safe at all. I actually didnt even stay the night and left for a safer environment
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月17日的回應
Hi Kimberlee, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Natalie #Team6

6/10 一般

erandi

親子同遊
讚好:整潔度、職員與服務和住宿狀況
I stayed here with my family for a week the only down side is that there is no fridge or microwave they did have a laundry room and everything was very clean
於 2024 年 3 月住了 4 晚
Brand Experience Team 於 2024年4月9日的回應
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

Gregory

不滿:整潔度和職員與服務
於 2024 年 3 月住了 1 晚
Customer Care Team 於 2024年4月2日的回應
Dear Guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

10/10 優異

Luis

於 2024 年 3 月住了 2 晚
Customer Care Team 於 2024年4月25日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Seleste

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice room
於 2024 年 3 月住了 1 晚
Nancy Y. 於 2024年4月2日的回應
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 優異

Roland

家人同遊
讚好:整潔度和職員與服務
The desk clerk smiles the hole time shes working and enjoying her job that is priceless 3/24 at 8pm room 128.
於 2024 年 3 月住了 1 晚
Nancy Y. 於 2024年4月2日的回應
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 不錯

Joseph

讚好:整潔度和設施服務
I liked that it was quiet clean it felt safe. I think the staff especially house keeping could be more pleasant, some looked angry all the time.
於 2024 年 3 月住了 5 晚
Brand Experience Team 於 2024年3月26日的回應
Hi JosephWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

10/10 優異

Candace

讚好:整潔度、職員與服務和住宿狀況
Its was satisfying
於 2024 年 2 月住了 1 晚
Nancy Y. 於 2024年3月5日的回應
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 不錯

Samantha

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月21日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 不錯

Samantha

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月21日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 不錯

Samantha

家人同遊
讚好:整潔度、職員與服務和客房舒適度
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月21日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 不錯

Samantha

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月15日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 一般

Samantha

家人同遊
讚好:職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月14日的回應
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 3 晚
Customer Care Team 於 2024年2月13日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 不錯

Samantha

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年2月13日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 不錯

Samantha

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
So far it has been a saving grace. Windows are a bit thin but holds room heat or air.
於 2024 年 2 月住了 2 晚
Brand Experience Team 於 2024年2月20日的回應
Hi Samantha, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 優異

Noe

於 2024 年 2 月住了 1 晚
Customer Care Team 於 2024年3月21日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Alyssa

於 2024 年 2 月住了 2 晚
Customer Care Team 於 2024年3月21日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

Marco

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
Guest Experience Team 於 2024年1月29日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 一般

Steven

於 2024 年 1 月住了 1 晚
Customer Care Team 於 2024年1月25日的回應
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

8/10 不錯

Alice

於 2023 年 12 月住了 2 晚
Customer Care Team 於 2024年1月4日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 優異

David

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚
Customer Care Team 於 2024年1月3日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 不錯

Wilfredo

伴侶同遊
El sevicio
於 2023 年 12 月住了 1 晚

10/10 優異

Dustin

讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff at this location was great
於 2023 年 12 月住了 7 晚
Brand Experience Team 於 2023年12月26日的回應
Hi DustinWe appreciate you sharing your experience with us. We're happy to hear you enjoyed your stay and that our staff was helpful, and we look forward to seeing you again soon.Lilith#Team6

2/10 很差

Susan

多人同遊
不滿:整潔度、住宿狀況和客房舒適度
it was bed bug cockroach infested and bad smell
於 2023 年 12 月住了 1 晚

8/10 不錯

Robert

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Customer Care Team 於 2023年12月6日的回應
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

2/10 很差

Matthew

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚
Customer Care Team 於 2023年12月6日的回應
Dear guest, we are so disappointed to read your experience with us. We aim to provide a top-notch stay for all our guests, so we sincerely apologize that we did not achieve that goal on your visit. We hope that you will give us another chance to restore your faith in our hotel and hospitality. Please do feel free to connect if there is anything we can do to help. Thanks again.Best Regards,Customer Care Team

8/10 不錯

Kimberly

We checked in really late and night staff was not the best but the property was good foe the price.
於 2023 年 12 月住了 1 晚
Brand Experience Team 於 2023年12月7日的回應
Hi Kimberly,Thank you for positively rating your stay!!Lilith#Team6

2/10 很差

Adrea

不滿:職員與服務
A frightful night
My stay was very frightful, my room was clean but there was many homeless and weird people outside of the hotel, I woke up in the middle of the night to a woman screaming outside that hotel I was very frightful I don't think I recommend this hotel nor would I stay here again
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月20日的回應
Hi Adrea,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 不錯

Michelle

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 11 月住了 2 晚
Customer Care Team 於 2023年11月18日的回應
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 優異

karina

於 2023 年 10 月住了 7 晚
Customer Care Team 於 2023年11月18日的回應
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

2/10 很差

Dajuan

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Cameron is terrible and needs better training
The front desk rep Cameron was rude and terrible and completely unprofessional. The room was smelling and dirty.Cameron was the worst person i have ever encountered while using Motel 6.this needs to be escalated
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月13日的回應
Hi Dajuan,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

Steven

商務旅客
Very noisy during the night at 2 and 4am.. patrons yelling and no onsite security
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年11月6日的回應
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

2/10 很差

Rose

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Terrible Place To Stay
DO NOT STAY HERE This by far is the worst motel i have stayed at and that is saying alot check in was fine and easy enough i found the employee to be slightly strange but not a big deal my room was disgusting obviously poorly cared for dust and dirt on every surface to touch the bed i slept in had a huge dent in the middle i had quite a few bed bug bites on my body i dare to question if they change the sheets my shower had a roach looking bug inside it in the night someone was banging on the wall loud and hard i go knock on the door to ask if they can stop i was exhausted from a long drive but i find that its actually a employee with a hammer hitting the tv claiming he was tying to fix it he asked if he can help me with something i asked him to stop people were loud and slamming doors all night going in and out the rooms i got very little sleep this by far was the WORST STAY I HAVE EVER EXPERIENCED and will never return if you pay cheap you can certainly expect cheap in return a lesson i learned
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年11月6日的回應
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

10/10 優異

Sebastian

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice place to stay, convenient and easy to find, right near the freeway
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月30日的回應
Hi Sebastian,Thank you for the excellent review! We hope to see you soon.Lilith#Team6

6/10 一般

Patrick

寵物同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
For what you’re paying for I can’t complain, and the sweet, sweet, sweet lady at the front desk could not be any sweeter. She is the highlight of the entire hotel, even though it's in a bad area and there are some unsavory personalities that like to populate the area occasionally. soluble
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月30日的回應
Hi Patrick,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

4/10 欠佳

Tony M

寵物同遊
不滿:設施服務和住宿狀況
Staff was friendly, bed was horrible, the door was partially kicked in and smelled a little
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月25日的回應
Hi Tony M,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

10/10 優異

Marie

商務旅客
讚好:整潔度
I didn’t like that are room card did not work when we came back to the room and the front desk give us a hard time to get a new card
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月25日的回應
Hi Marie, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 很差

Steven

商務旅客
讚好:整潔度和住宿狀況
不滿:客房舒適度
Don’t leave your dog alone in the room all night!!
Occupants below me left their dog in the room and went out partying all night. Dog kept barking incessantly. I ended up getting up and leaving at 2 AM to find another hotel. Called the front desk and they sent security but I know there’s not much they can do.
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月25日的回應
Hi Steven,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

2/10 很差

Tuan

Fine
Nancy Y. 於 2023年10月17日的回應
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6