This is the best hotel in Riyadh! I have travelled all over the world and have never received such outstanding hospitality and service. The spa was incredible and I recommend the Hammam. I was truly sad to leave as I felt like a total princess the entire stay. The GM and all of his staff are incredibly friendly, helpful and make you feel totally at home. I can’t wait to go back!
Kimberly
於 2024 年 3 月住了 1 晚
8/10 不錯
Monera
2024年1月21日
讚好:整潔度、職員與服務和住宿狀況
I loved the place staff were excellent but i hated how spa is mixed- when I asked if no female area was available- then i was escorted to a female only area. I hate how they decided for me without asking me first
Monera
於 2024 年 1 月住了 4 晚
10/10 優異
alessandro
商務旅客
2023年12月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean.
alessandro
於 2023 年 12 月住了 2 晚
8/10 不錯
Yasser
2023年9月24日
讚好:整潔度、職員與服務和住宿狀況
Yasser
於 2023 年 9 月住了 1 晚
10/10 優異
Carl
2023年8月27日
Carl
於 2023 年 8 月住了 4 晚
10/10 優異
Hassan
2023年6月22日
Hassan
於 2023 年 6 月住了 1 晚
10/10 優異
Soo
商務旅客
2023年6月8日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
아주 만족합니다.
Soo
於 2023 年 6 月住了 3 晚
8/10 不錯
Ambreen
家人同遊
2023年5月17日
讚好:整潔度和職員與服務
A lot of amenities were for men such as spa swimming pool and large gym. I paid full price but my access was limited as I was a female. They have to be more upfront about that and give women a discount.
Food was great
Rooms very beautiful
Staff esp Fahad did a great job welcoming us.
Ambreen
於 2023 年 5 月住了 2 晚
10/10 優異
Ann
2023年3月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Ann
於 2023 年 3 月住了 1 晚
10/10 優異
Kadir
2023年3月21日
Kadir
於 2023 年 3 月住了 4 晚
10/10 優異
Noof
家人同遊
2022年11月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
One of the best hotels chain in Saudi Arabia
Noof
於 2022 年 11 月住了 2 晚
2/10 很差
SAMAH
2022年11月16日
SAMAH
於 2022 年 11 月住了 1 晚
10/10 優異
Bandar
2022年9月1日
Bandar
於 2022 年 8 月住了 2 晚
8/10 不錯
真實旅客
商務旅客
2022年8月30日
讚好:職員與服務和客房舒適度
不滿:整潔度和住宿狀況
真實旅客
於 2022 年 8 月住了 1 晚
10/10 優異
Jassem
商務旅客
2022年8月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
What a customer service & concierge I swear the best ever, highly recommended
THANKS A LOT (FAY) 💯💯
Jassem
於 2022 年 8 月住了 2 晚
10/10 優異
NASSER
商務旅客
2022年7月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Fantastic
NASSER
於 2022 年 7 月住了 1 晚
10/10 優異
JEONG YEUP
2022年7月1日
JEONG YEUP
於 2022 年 6 月住了 2 晚
8/10 不錯
Abdullah
2022年6月27日
讚好:職員與服務、住宿狀況和客房舒適度
Abdullah
於 2022 年 6 月住了 5 晚
10/10 優異
Allison
2022年5月13日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Mostafa the concierge was the most amazing part of my stay I had so many issues with travel and the airport as well as food and general service. He helped me get food when I was having issues at the airport he went out of his way to help and I am huge fan of Fairmont because of him. If there is a way to make him a permanent part of my stay there I will back many times in the future.
Highly recommend all of the staff in the lobby and the quality of food, great great service, polite and caring. They were attentive and helpful greeted me with a smile and thoughtful questions each day I returned and were more than willing to help me find what I needed. One employee even gave me some Zamzam water and I was unable to find it in the stores or souq.
The driver for the car Mr Kalem was also incredibly prompt and flexible.