Best Western Plus Inn at Valley View 的評價

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西佳加谷景酒店的評價

西佳加谷景酒店

5050 Valley View Boulevard Northwest, Roanoke, VA

8.4

很好

8.6/10

整潔度

8.8/10

職員與服務

8.2/10

設施服務

8.2/10

住宿狀況

8.2/10

環保程度

10/10 優異

真實旅客

2020年2月26日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2020 年 2 月住了 1 晚

Gary Purvis 於 2020年2月26日的回應

Thanks for being our guest. Please come see us again.

8/10 不錯

Lisa

2024年5月22日

讚好：整潔度、職員與服務和住宿狀況

The desk people are decent. Don't smile much. Twice I got locked out of my room. Once for some reason, the key would not work. I went to the front desk and had to wait behind two people checking in (takes quite a bit of time) before I could get into my room. Once was when I was going into my friends room next to me (rooms 204 and 206 with a door between them). The door locked behind me, I did not bring my key with me. I didnt think that would happen. So at night, I had to go and get another key. The woman at the desk told me that you did not have rooms like that. UMM yeah, you do. I was VERY glad that I was dressed.

於 2024 年 5 月住了 2 晚

Gary Purvis 於 2024年5月23日的回應

I'm sorry there were issues with your key deprogramming. Please accept my apologies. Thanks for staying with us and I hope you will give us another opportunity.

10/10 優異

Rudolph

伴侶同遊

2024年5月20日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Everything.

於 2024 年 5 月住了 1 晚

Gary Purvis 於 2024年5月21日的回應

Thanks for staying with us. I'm glad you enjoyed your visit and I hope you will stay with us again.

10/10 優異

William (Charleston)

2024年5月19日

讚好：整潔度和住宿狀況

Staff is fantastic and the front desk person(Bobby Joe) was absolutely amazing. Helpful, kind, friendly.

於 2024 年 5 月住了 2 晚

Gary Purvis 於 2024年5月20日的回應

Thanks for staying with us and for the nice comments. Please come see us again.

10/10 優異

Nancy

伴侶同遊

2024年5月19日

讚好：整潔度、職員與服務、設施服務和住宿狀況

This is a lovely hotel. Very clean and comfortable. Great breakfast.

於 2024 年 5 月住了 1 晚

Gary Purvis 於 2024年5月20日的回應

Thanks for being our guest. I'm glad you enjoyed your visit and I hope you will stay with us again.

8/10 不錯

Sharon

伴侶同遊, 寵物同遊

2024年5月16日

讚好：整潔度、職員與服務、設施服務和住宿狀況

It’s old so there are always issues in the room but they really try and solve quickly. This is always our stop between NY and Atlanta.

於 2024 年 5 月住了 1 晚

Gary Purvis 於 2024年5月16日的回應

Thanks for being a returning guest. We look forward to seeing you again.

6/10 一般

Will

家人同遊

2024年5月15日

讚好：職員與服務

Broken Frig, Hairdryer, running toilet Fine otherwise

於 2024 年 5 月住了 2 晚

Gary Purvis 於 2024年5月16日的回應

I'm sorry there were issues with your room. I will have maintenance make repairs immediately. I hope you will visit with us again.

8/10 不錯

Audrey

家人同遊

2024年5月15日

讚好：整潔度、職員與服務、設施服務和住宿狀況

We have stayed here several times, visiting family in the Roanoke area. The only thing that I didn't like this time was that we were near a pet friendly room, and a dog kept barking loudly.

於 2024 年 5 月住了 2 晚

Gary Purvis 於 2024年5月16日的回應

Thanks for staying with us when visiting family in Roanoke. I'm sorry a nearby barking dog disturbed you. I hope you will visit with us again soon.

6/10 一般

Yun

家人同遊

2024年5月13日

讚好：職員與服務

Friendly staff. Room was not very clean.

於 2024 年 5 月住了 1 晚

Gary Purvis 於 2024年5月13日的回應

Thanks for staying with us. I'm sorry you felt your room wasn't up to standards. I will address this with housekeeping. I hope you will stay with us again.

8/10 不錯

Norma

家人同遊

2024年5月12日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2024 年 5 月住了 2 晚

Gary Purvis 於 2024年5月13日的回應

Thanks for being our guest. Please come see us again.

8/10 不錯

Mari

商務旅客

2024年5月10日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The first room they gave me had water on the floor in bathroom. When I called the front desk she seemed to know that so I am not sure why she put me in that room. The breakfast was okay but the dining area is cramped to say the least.

於 2024 年 5 月住了 3 晚

Gary Purvis 於 2024年5月10日的回應

Thanks for staying with us. I'm very sorry there was an issue with your first room. I will investigate and see why you were given that room. I hope you will visit with us again.

10/10 優異

Michael (Herndon)

家人同遊

2024年5月10日

讚好：整潔度、職員與服務和住宿狀況

Quick check in, comfortable queen size beds, decent breakfast and friendly staff

於 2024 年 5 月住了 1 晚

Gary Purvis 於 2024年5月13日的回應

I'm glad you enjoyed our comfortable queen beds and hot breakfast. Thanks for staying with us and I hope you will visit again soon.

8/10 不錯

Jane (Lincoln)

2024年5月8日

讚好：整潔度和職員與服務

於 2024 年 5 月住了 1 晚

Gary Purvis 於 2024年5月10日的回應

Thanks for staying with us. Please come see us again.

10/10 優異

Jerry

伴侶同遊

2024年5月2日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Accessible….

於 2024 年 5 月住了 1 晚

Gary Purvis 於 2024年5月2日的回應

Thanks for staying with us.

2/10 很差

Jarred

家人同遊, 寵物同遊

2024年5月1日

讚好：職員與服務

不滿：整潔度、設施服務和住宿狀況

The property was very dirty and trashy on the inside. I pay an extra fee for bringing my dog. (This is suppose to be for cleaning). We are then put in a room that smells like piss and that is falling apart. It seems ridiculous to pay extra for a worse room. I am used to paying dog fees at a hotel, but it frustrating when it serves no purpose besides a cash grab.

於 2024 年 4 月住了 1 晚

Gary Purvis 於 2024年5月2日的回應

I'm sorry you felt your room wasn't up to our standards. I apologize for this and will address this with my housekeeping and maintenance staff. I hope you will give us another opportunity..

10/10 優異

Suresh Babu

2024年4月29日

讚好：整潔度、職員與服務和住宿狀況

Quick service and car is clean and good

於 2024 年 4 月住了 1 晚

Gary Purvis 於 2024年4月30日的回應

Thanks for staying with us.

10/10 優異

Franklin

家人同遊

2024年4月28日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great staff, clean room and close to everything

於 2024 年 4 月住了 1 晚

Gary Purvis 於 2024年4月29日的回應

Thanks for being our guest. I'm glad you had an enjoyable stay. Please come see us again.

10/10 優異

Beth

商務旅客

2024年4月26日

讚好：整潔度、職員與服務和住宿狀況

This hotel was easy and near everything. The staff was kind and helpful!

於 2024 年 4 月住了 1 晚

Gary Purvis 於 2024年4月29日的回應

Thanks for staying with us and for the nice review. Please come see us again.

10/10 優異

Heidi

家人同遊, 寵物同遊

2024年4月25日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Great staff!

於 2024 年 4 月住了 1 晚

Gary Purvis 於 2024年4月25日的回應

Thanks for staying with us. Please visit with us again.

10/10 優異

Brittany

家人同遊, 親子同遊

2024年4月14日

讚好：職員與服務、設施服務和住宿狀況

Nice place for the right price!

於 2024 年 4 月住了 1 晚

Gary Purvis 於 2024年4月16日的回應

I'm glad you enjoyed your visit. Please come see us again.

10/10 優異

Beverly

伴侶同遊

2024年4月14日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Excellent value for money. Very helpful and friendly staff.

於 2024 年 4 月住了 1 晚

Gary Purvis 於 2024年4月16日的回應

I'm glad you chose us. We try to offer an excellent value for our guests. I hope you will visit with us again.

8/10 不錯

Kathy (Norfolk)

2024年4月14日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Compared to most places, this one allowed noise longer into the evenings which affected my sleep

於 2024 年 4 月住了 2 晚

Gary Purvis 於 2024年4月16日的回應

I'm sorry if we had some noisy guests that disturbed your sleep. Please accept my apologizes.I hope you will give us another opportunity.

6/10 一般

Lori

2024年4月13日

讚好：整潔度和住宿狀況

於 2024 年 4 月住了 1 晚

Gary Purvis 於 2024年4月16日的回應

Thanks for staying with us.

2/10 很差

Anthony

2024年4月11日

不滿：整潔度、職員與服務、設施服務和住宿狀況

Needed a place to stay by work for the night and reservation was denied by establishment .It was explained that local residents upto 50 miles aren’t welcome.

於 2024 年 4 月住了 1 晚

Gary Purvis 於 2024年4月11日的回應

I'm sorry for the refusal of your stay. We do have a longstanding policy on local rentals.

10/10 優異

Katelyn

伴侶同遊

2024年4月9日

讚好：整潔度、職員與服務和住宿狀況

the mattress and pillows were so surprisingly soft and squishy, so comfortable to sleep on... I want them at home! the blankets were also super soft! It was a little weird to work the ACs but I think it was just over my head and I'm a little shy. Though the staff were incredibly friendly and polite, easy to talk to. Definitely would recommend staying here! Very comfy and cozy, great nights' rest.

於 2024 年 4 月住了 1 晚

Gary Purvis 於 2024年4月10日的回應

Thanks for staying with us. I'm glad you had a comfortable night's rest. We look forward to seeing you again.

10/10 優異

Terry H.

伴侶同遊

2024年4月7日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Easy, friendly check in

於 2024 年 4 月住了 1 晚

Gary Purvis 於 2024年4月8日的回應

Thanks for staying with us. I'm glad you enjoyed your visit.

10/10 優異

joyce

伴侶同遊

2024年4月5日

讚好：整潔度、職員與服務、設施服務和住宿狀況

This was a very nice day very clean well-kept the only thing I could say is I would definitely stay there again keep up the good work

於 2024 年 4 月住了 2 晚

Gary Purvis 於 2024年4月5日的回應

I'm glad you enjoyed your visit with us. Thanks for choosing us and we look forward to seeing you again.

2/10 很差

Jetaun

2024年3月28日

於 2024 年 3 月住了 1 晚

Gary Purvis 於 2024年3月29日的回應

I'm sorry you didn't enjoy your visit with us. I hope you will give us another opportunity.

10/10 優異

Lev (CHEVY CHASE)

2024年3月24日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Friendly staff

於 2024 年 3 月住了 1 晚

Gary Purvis 於 2024年3月25日的回應

Thanks for being our guest. I'm glad you enjoyed your stay and I hope you will visit again soon.

6/10 一般

Valerie

親子同遊

2024年3月20日

讚好：職員與服務

Property was outdated. We had stopped at another Best Western when we were headed south and it was such a different experience, in a good way. This breakfast wasn’t a full breakfast; limited options with a “menu” each day. Room appeared clean but didn’t feel clean. Not enough towels in a two queen room. We couldn’t get the TV to work. While we could have asked to change rooms or complained, we were already there by 10pm from traveling all day, that we just wanted to sleep. Best part, the beds were so comfortable.

於 2024 年 3 月住了 1 晚

Gary Purvis 於 2024年3月21日的回應

I'm sorry you didn't enjoy your visit with us. I wish yo would have given us the opportunity to give you an alternate room so your stay would have been more relaxing. I hope you will give us another opportunity.

10/10 優異

Christine

2024年3月14日

讚好：整潔度和住宿狀況

於 2024 年 3 月住了 1 晚

Gary Purvis 於 2024年3月15日的回應

Thanks for the nice review. Thanks for choosing us and please come see us again.

10/10 優異

Anthony

2024年3月13日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Easily one of the best places I stayed at. Walkable distance to the Mall, Restaurants, Fast Food, and Shopping Center like Walmart and Target.

於 2024 年 3 月住了 4 晚

Gary Purvis 於 2024年3月14日的回應

Thanks for the nice comments. I'm glad you enjoyed your visit and our convenient location. Please come see us again soon.

10/10 優異

Ryan

家人同遊

2024年3月11日

讚好：整潔度、職員與服務、設施服務和住宿狀況

A great place for a one night stay after a late flight.

於 2024 年 3 月住了 1 晚

Gary Purvis 於 2024年3月11日的回應

Thanks for choosing us. I'm glad you enjoyed your stay. Please come see us again.

10/10 優異

dawn

伴侶同遊

2024年3月8日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Very easy access from the highway. Plenty of shopping and dining

於 2024 年 3 月住了 2 晚

Gary Purvis 於 2024年3月11日的回應

I'm glad you enjoyed our great location. Thanks for staying with us.

10/10 優異

MICHELLE

家人同遊

2024年2月26日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The staff was extremely friendly, helpful, nice quiet hotel. The breakfast bar was very nice.

於 2024 年 2 月住了 2 晚

Gary Purvis 於 2024年2月26日的回應

Thanks for being our guest and for the nice review. Please come see us again soon.

10/10 優異

Amanda

家人同遊

2024年2月20日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Everything was clean, the beds were comfortable, the breakfast was good and the pool room was nice and warm.

於 2024 年 2 月住了 1 晚

Gary Purvis 於 2024年2月20日的回應

I'm so glad you enjoyed your stay with us. Thanks for choosing our Best Western. I hope you will visit again soon.

10/10 優異

maria

親子同遊

2024年2月19日

讚好：整潔度、職員與服務、設施服務和住宿狀況

The staff was extremely friendly. They were very accommodating. The rooms were very clean and plenty of towels and amenities. The hotel itself was very clean. I will definitely stay here again

於 2024 年 2 月住了 2 晚

Gary Purvis 於 2024年2月19日的回應

Thank you for the nice review. I'm glad you enjoyed your stay and I thank you for being our guest. We look forward to seeing you again.

10/10 優異

Monica

商務旅客

2024年2月15日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 2 月住了 1 晚

Gary Purvis 於 2024年2月15日的回應

Thanks for staying with us. I hope you will visit with us again soon.

10/10 優異

Monica

商務旅客

2024年2月14日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2024 年 2 月住了 2 晚

Gary Purvis 於 2024年2月14日的回應

Thanks for staying with us.

4/10 欠佳

Keith

伴侶同遊, 寵物同遊

2024年2月4日

讚好：職員與服務

不滿：整潔度、設施服務和住宿狀況

Reception staff were nice. Really needs to be updated.

於 2024 年 2 月住了 2 晚

Gary Purvis 於 2024年2月5日的回應

Thanks for staying with us.

10/10 優異

Anita

2024年2月1日

讚好：整潔度、職員與服務和住宿狀況

Very accommodating

於 2024 年 1 月住了 1 晚

Gary Purvis 於 2024年2月1日的回應

I'm glad you enjoyed your stay. Thanks for being our guest and I hope you will visit again soon.

10/10 優異

Tammy (Dry Fork)

商務旅客

2024年1月20日

讚好：整潔度、職員與服務、設施服務和住宿狀況

於 2024 年 1 月住了 1 晚

Gary Purvis 於 2024年1月22日的回應

Thanks for staying with us. I'm glad you enjoyed your visit and I hope you will come see us again soon.

10/10 優異

Clark

伴侶同遊

2024年1月16日

Very nice accommodations

於 2024 年 1 月住了 1 晚

Gary Purvis 於 2024年1月16日的回應

Thanks for being our guest. Please come see us again.

10/10 優異

Aldona

家人同遊

2024年1月14日

讚好：整潔度、職員與服務和住宿狀況

於 2024 年 1 月住了 1 晚

Gary Purvis 於 2024年1月16日的回應

Thanks for staying with us.

10/10 優異

Tammy (East Taunton)

伴侶同遊, 寵物同遊

2024年1月8日

讚好：整潔度、職員與服務、設施服務和住宿狀況

Clean hotel. Comfy bed and pillows. Desk clerk was super nice! Tons of dining and shopping within a mile. Easy on and off highway access.

於 2024 年 1 月住了 1 晚

Gary Purvis 於 2024年1月9日的回應

Thanks for staying with us. I'm glad you liked our great location. Please come see us again.

10/10 優異

Etienne

2024年1月7日

於 2024 年 1 月住了 1 晚

Gary Purvis 於 2024年1月9日的回應

Thanks for being our guest.

10/10 優異

Drew

2024年1月2日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

於 2023 年 12 月住了 1 晚

Gary Purvis 於 2024年1月9日的回應

Thanks for staying with us.

8/10 不錯

Marilyn M

家人同遊

2024年1月2日

讚好：整潔度、職員與服務、設施服務和住宿狀況

good value for the price

於 2023 年 12 月住了 1 晚

Gary Purvis 於 2024年1月8日的回應

Thanks for staying with us. I'm glad you found us to be a good value. Please come see us again.

10/10 優異

ronald

多人同遊

2024年1月1日

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

Comfortable

Room was very comfortable. Accommodated my fur babies as well

於 2023 年 12 月住了 1 晚

Gary Purvis 於 2024年1月8日的回應

I'm glad you enjoyed your visit. Thanks for staying with us.

6/10 一般

Charles

家人同遊

2023年12月31日

讚好：職員與服務

It worked for what we needed.

Overall, it was ok. The room was spacious, beds were nice. Bathroom definitely needed updating. The pool was nice. Breakfast wasn’t bad. I would say somewhere between 3.5-4 star rating. Would stay there again in a pinch, but there are better options.

於 2023 年 12 月住了 1 晚

Gary Purvis 於 2024年1月2日的回應

Thanks for staying with us. I hope you will visit with us again.

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西佳加谷景酒店的評價

評價

很好

8.6/10

8.8/10

8.2/10

8.2/10

8.2/10

評價

10/10 優異

真實旅客

真實旅客

8/10 不錯

Lisa

Lisa

10/10 優異

Rudolph

Rudolph

10/10 優異

William (Charleston)

William

10/10 優異

Nancy

Nancy

8/10 不錯

Sharon

Sharon

6/10 一般

Will

Will

8/10 不錯

Audrey

Audrey

6/10 一般

Yun

Yun

8/10 不錯

Norma

Norma

8/10 不錯

Mari

Mari

10/10 優異

Michael (Herndon)

Michael

8/10 不錯

Jane (Lincoln)

Jane

10/10 優異

Jerry

Jerry

2/10 很差

Jarred

Jarred

10/10 優異

Suresh Babu

Suresh Babu

10/10 優異

Franklin

Franklin

10/10 優異

Beth

Beth

10/10 優異

Heidi

Heidi

10/10 優異

Brittany

Brittany

10/10 優異

Beverly

Beverly

8/10 不錯

Kathy (Norfolk)

Kathy

6/10 一般

Lori

Lori

2/10 很差