Very nice facility. Staff was helpful and the room was comfortable.
Catherine
於 2024 年 5 月住了 3 晚
6/10 一般
William
家人同遊
2024年5月19日
讚好:設施服務
Many of the channels on the television were not working. The excuse from the front desk was there were storms in the area. Only issue was the channels were not working the during our entire 3 night stay.
William
於 2024 年 5 月住了 3 晚
2/10 很差
Ralph (Miller Place)
2024年5月18日
不滿:整潔度、職員與服務和住宿狀況
Hi, ALL NEED TO READ THIS! I checked in and Robert at the desk was kind. I went to dinner with my wife and could not get back into room after all our suitcases were opened etc. The electronic key did not open door. I went to main desk and told Robert who did his best, but the problem was beyond his abilities. NO MANAGER ON CALL AND DID NOT ANSWER NUMEROUS TEXTS FROM ROBERT TWO GUESTS WERE IN LOBBY AND NO ACCESS TO ROOM? NO MAINTENANCE AVAILABLE TO WORK THE LOCK NOBODY CARED WHILE WE SAT IN LOBBY WITH NO ANSWERS for 90 minutes. Management was not to be seen or heard from throughout this ordeal. NO HELP NO CONCERN. A porter eventually worked the lock and we moved to a different room. MY PROBLEM MAY BE MINOR IF ANYONE NEEDS TO EVACUATE FOR ANY REASON? YOU ARE ON YOUR OWN!!!!!
Ralph
於 2024 年 5 月住了 1 晚
8/10 不錯
Cheryl
伴侶同遊
2024年5月12日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Spacious rooms and bathroom. Very clean
Cheryl
於 2024 年 5 月住了 1 晚
8/10 不錯
Natalie
家人同遊
2024年5月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The hotel was only about 10 minutes from downtown Salem which had great restaurants and a friendly atmosphere. Only about 20 minutes from the Mill Mountain Star landmark also. The hotel was visably clean although there was a musty odor the entire stay. Staff was friendly and accomodating.
Natalie
於 2024 年 5 月住了 3 晚
10/10 優異
Juan (Montclair)
2024年5月8日
讚好:整潔度、職員與服務和住宿狀況
I very good place to rest
Juan
於 2024 年 5 月住了 1 晚
10/10 優異
Richard (Stamford)
商務旅客
2024年5月6日
讚好:整潔度、職員與服務和住宿狀況
Accessable rooms should have walk-in showers nota bath tub.
Richard
於 2024 年 1 月住了 1 晚
2/10 很差
Rafael (Lawrenceville)
2024年5月2日
讚好:職員與服務
不滿:整潔度和住宿狀況
Rafael
於 2024 年 5 月住了 1 晚
6/10 一般
Jennifer
家人同遊
2024年4月29日
讚好:職員與服務和設施服務
不滿:住宿狀況
Enjoyed the nice-sized room. Didn’t have enough bedding or towels for the five persons. Was undergoing emergency construction. Staff was friendly.
Jennifer
於 2024 年 4 月住了 1 晚
6/10 一般
Katrin
親子同遊
2024年4月28日
不滿:住宿狀況
In fairness to the property they’re doing construction. But there’s a leak of water in our bathroom ceiling and they offered to change our room but we chose to just stick it out because we are exhausted. But they need better signage to find where to get in (it’s not the front door) and a better way to check people in.