When we checked in we was not informed that they over booked and couldn’t give us the room we purchased. We purchased it for the space and my kids had to sleep very uncomfortable. When my wife ask for the Manager he was not accommodating and was very nasty to her and who ever he was on the phone with while dealing with us very unprofessional. I will not or recommend anyone to that hotel the staff is horrible.
Kasan
2025 年 6 月入住 1 晚
8/10 还可以
Robert
与家人出行
2025 年 7 月 6 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The staff was friendly and it was an easy check in and out process.
Robert
2025 年 6 月入住 1 晚
10/10 超赞
Aquandra
与家人出行, 商务旅客
2025 年 7 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Amazing rooms, great customer service!
Aquandra
2025 年 6 月入住 4 晚
6/10 一般
Karen,Riva
与家人出行
2025 年 7 月 1 日
不满意:服务设施
The fire Alarm went off - not ONE person could tell me where the Stairwell was - they directed me to the elevator
Karen
2025 年 6 月入住 1 晚
10/10 超赞
Bobby
与家人出行
2025 年 6 月 30 日
满意:员工和服务、服务设施、住宿条件和设施
Very clean and the staff was nice. Needs a lot of improvement with the breakfast.
Bobby
2025 年 6 月入住 2 晚
10/10 超赞
Michael
与家人出行
2025 年 6 月 28 日
满意:清洁度、员工和服务、住宿条件和设施
Great attitude of all staff. Very friendly
Michael
2025 年 6 月入住 1 晚
10/10 超赞
Melissa
与配偶出行
2025 年 6 月 28 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
2nd stay at this Hilton. Conveniently located right off 95. Comfortable room and bed.
Melissa
2025 年 6 月入住 1 晚
6/10 一般
Natasha
与家人出行
2025 年 6 月 22 日
Friendly staff. Bugs in the room. Room smelled like feet.
Natasha
2025 年 6 月入住 1 晚
6/10 一般
Jaymi
与家人及幼儿出行, 与家人出行
2025 年 6 月 22 日
满意:住宿条件和设施
Bathroom was dirty.. urine on the toilet base and the bathroom floor looked like it hasn’t been mopped in months.
While sleeping the staff tried to barge in with no knocking woke us up and when I went out in the hallway because thankfully I had the safety lock on. They just said oh sorry we opened the wrong door.
Jaymi
2025 年 6 月入住 1 晚
8/10 还可以
j*andy
2025 年 6 月 19 日
j*andy
2025 年 6 月入住 1 晚
6/10 一般
Kathleen
2025 年 6 月 17 日
满意:住宿条件和设施,员工和服务
The hotel was clean and quiet. The shower water pressure was good. However, the sheets for the queen sized beds barely cover the mattress and the iron had a burn mark on it which transferred onto my clothes.
Kathleen
2025 年 6 月入住 1 晚
2/10 糟糕
Joseph
2025 年 6 月 15 日
满意:住宿条件和设施
On the overall , property was great.when I went downstairs for breakfast, was told cook called out, so breakfast was canceled. There was no plan B for breakfast.
Pre -paid for breakfast that I didn’t get. My receipt was printed but showing no charges and at this point I don’t even know my final bill. I am very disappointed to say the least. My number is 240-520-9601
Joseph
2025 年 6 月入住 1 晚
10/10 超赞
Michael
与家人出行
2025 年 6 月 14 日
满意:清洁度、服务设施、住宿条件和设施
Clean, friendly staff
Michael
2025 年 6 月入住 1 晚
10/10 超赞
Jeffrey
与配偶出行
2025 年 6 月 13 日
满意:住宿条件和设施,清洁度
Professional and courteous
Jeffrey
2025 年 6 月入住 1 晚
10/10 超赞
John R
与家人出行
2025 年 6 月 10 日
满意:清洁度、服务设施、住宿条件和设施
The checkin was easy and she was very friendly. The hotel, as well as the room, was very neat and spacious. Only issue I have is that the shower is very small. Only 27 inches wide. Add in the accesibiltiy bar and I bumped myself each time I tried to turn and I am not a big person.
John R
2025 年 6 月入住 1 晚
10/10 超赞
Dan
2025 年 6 月 5 日
Dan
2025 年 6 月入住 1 晚
8/10 还可以
Steve
2025 年 6 月 3 日
Steve
2025 年 6 月入住 1 晚
8/10 还可以
Suzanne
与家人出行, 团体旅客
2025 年 6 月 2 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
The property was a great location for our trip. The room was nice and the bed slept beautifully. My only complaint was that our room was above the courtyard where guests were sitting around the fire pit and seemed to be having a party. They were loud enough that I could hear them even with the AC unit running. It must have been 1:00 a.m. before they went to bed. I will definitely stay here again but not in a room overlooking the courtyard with the fire pit.
Suzanne
2025 年 5 月入住 1 晚
10/10 超赞
Christel
2025 年 6 月 1 日
满意:清洁度、员工和服务、住宿条件和设施
Christel
2025 年 5 月入住 1 晚
8/10 还可以
Ramona
2025 年 5 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Ramona
2025 年 5 月入住 1 晚
8/10 还可以
Joyce
与家人出行, 带宠物出行
2025 年 5 月 27 日
At the prices you charge breakfast should be included. It’s usually included at less expensive hotels.
Joyce
2025 年 5 月入住 2 晚
4/10 很差
Terri
与家人及幼儿出行, 与家人出行
2025 年 5 月 27 日
The front desk staff was ver courteous. I had a balcony I could not use because of the dirt spider webs a spiders and on the last morning there I killed a roach crawling across the floor. Praying I didn’t bring any home with me. I was only given two towels and one of them I had to use to clean up a spill. I feel they give you the worst accommodations when you book through a third party. I will not be booking with Expedia anymore even though I like the convenience but they cannot make any changes for you when you book this way that’s why I did not make a fuss. Expedia does not even have the ability to make changes. Lesson learned.