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百老匯廣場公寓 - 溫德姆商標精選酒店的評價

3 out of 5
百老匯廣場公寓 - 溫德姆商標精選酒店
15 1st Street Southeast, Rochester, MN

評價

9.2

卓越

10 分評分，優異；135 則評價中有 91 則" "
8 分評分，不錯；135 則評價中有 35 則" "
6 分評分，一般；135 則評價中有 6 則" "
4 分評分，欠佳；135 則評價中有 2 則" "
2 分評分，很差；135 則評價中有 1 則" "

9.4/10 

整潔度

9.0/10 

職員與服務

9.0/10 

設施服務

9.2/10 

住宿狀況

9.0/10 

環保程度

評價

4/10 欠佳

Junqi

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
酒店设施新，空间大，位置优
於 2018 年 3 月住了 7 晚
Sales Management 於 2018年4月4日的回應
Thank you for your feedback.

8/10 不錯

Brenda

家人同遊
讚好：整潔度、設施服務和住宿狀況
Parking was convenient. We had a 2 bedroom 2 bath suite that was very spacious and clean. Plenty of storage if one was to stay for an extended time. Both Mayo and Civic Center were accessible via the sky way. I'll definitely being tell others about Broadway Plaza.
於 2024 年 3 月住了 2 晚
General Manager 於 2024年3月31日的回應
Dear Brenda,We're thrilled to hear about your positive experience at Broadway Plaza! Your satisfaction with our convenient parking, spacious and clean suite, and the accessibility to nearby attractions is wonderful. It's also great that you found our facilities ideal for an extended stay. Thank you for planning to share your experience with others. We eagerly look forward to welcoming you back for another visit!

10/10 優異

Karen

家人同遊
讚好：整潔度和客房舒適度
Great for Mayo visit!
We stayed at Broadway Plaza for a Mayo Clinic workup for my son. Our stay was in the winter. So, the hotel’s connection to the Skyway that leads to Mayo was essential. There were days when my son and I were too tired to push him the teo blocks in a wheelchair to Mayo made is wish that the hotel had shuttle service. But, we managed. The concierge met my son when the Airport Shuttle arrived and brought the wheelchair out to the shuttle and helped him get in the wheelchair. The concierge staff was very knowledgeable about local restaurants and delivery services. It would have been helpful if the hotel had free breakfast. But, there is no restaurant service within the hotel. There is a large fully equipped kitchen. So we were able to get Walmart groceries and cook in the kitchen.
於 2024 年 1 月住了 13 晚
General Manager 於 2024年2月5日的回應
Dear Karen,Thank you for choosing to stay at Broadway Plaza. We are delighted to know that the connection to the Skyway was helpful for you, especially during the winter season. We're also happy to hear that our concierge team was courteous and knowledgeable, making sure that you were comfortable from the moment you arrived. Your feedback on the need for a shuttle service is appreciated, and we will take it into account to enhance the guest experience. Our aim is to provide our guests with a comfortable and convenient experience, and we look forward to welcoming you back whenever you need a place to stay.

4/10 欠佳

rose mary

商務旅客
不滿：整潔度和客房舒適度
於 2023 年 12 月住了 9 晚

10/10 優異

Marlaina

家人同遊
讚好：整潔度、設施服務和住宿狀況
Our apartment/room was wonderful and it made my trip to the Mayo Clinic a much more pleasant experience. I would definitely recommend Broadway Plaza to anyone traveling to Rochester.
於 2023 年 10 月住了 6 晚
General Manager 於 2023年10月14日的回應
Dear Marlaina,Thank you for your glowing review! It's great to hear that our apartment-like room could make your trip to the Mayo Clinic more comfortable. Your five-star review means the world to us, and we're thrilled you'd choose Broadway Plaza for future stays.

6/10 一般

Graciela

家人同遊, 商務旅客
讚好：整潔度
Great location! Property amenities need better maintenance
於 2023 年 7 月住了 5 晚
General Manager 於 2023年8月6日的回應
Dear Graciela,Although our amazing location impressed you, we're sorry to hear that the upkeep of our facilities did not. Rest assured, our team will look into your comments further and take swift action, as we are always looking to improve. Thank you, and we cannot wait to host you again soon.

10/10 優異

Luz

商務旅客
讚好：整潔度和客房舒適度
於 2023 年 7 月住了 5 晚

10/10 優異

Landon

親子同遊
讚好：整潔度、設施服務和住宿狀況
2 blocks from Mayo Clinic. Safe at night. No outdoor patio or sitting area.
於 2023 年 5 月住了 6 晚
General Manager 於 2023年6月4日的回應
Dear Landon,We were happy to provide you with convenient, safe accommodations, and we appreciate your suggestion for additional amenities. The next time you're in the area, please come see us again at Broadway Plaza!

6/10 一般

Daniel

The main issues: room had very little sound proofing. You could hear phone conversations in the rooms next door, sneezing, coughing, moving a chair, people in the hall, as well as any street noise (and I was on the 14th floor). Some nights this meant motorcycles or ambulances waking me up after midnight. Thankfully I didn't have bad neighbors, but if you get one, you'll be in for a bad time. The other issue: a lot of things were either breaking or just needed to be refreshed. The mattress had a massive sinking spot on the right side, presumably where everyone tried to sleep. The thermometer looked like it was from the 80s and was impossible to set to a consistent temperature. I found myself having to manually adjust it every half hour just to keep it at a comfortable temperature. One day, it broke altogether and got hot in the room. One of the electrical outlets wasn't working, then another stopped working, then one of my keycards stopped working. Everything else was good though. It was a nice amount of space. The wall next to the toilet was covered in something that clearly sprayed up and hadn't been cleaned. At first I thought it was urine. I'm still not sure. Either way, it should be cleaned...
於 2023 年 5 月住了 13 晚
General Manager 於 2023年5月23日的回應
Dear Daniel,Thank you for sharing your experience with us. We sincerely apologize for the issues you encountered during your stay. Your feedback is invaluable as we strive to improve our facilities and services. Please know that we take these matters seriously and are actively addressing them to provide a better experience for our guests. We appreciate your patience and understanding. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 優異

Fernando

讚好：整潔度和住宿狀況
Great place! Great location!
於 2023 年 5 月住了 5 晚
General Manager 於 2023年5月16日的回應
Dear Fernando, Thanks for choosing to stay at Broadway Plaza. We appreciate you drawing attention to our fantastic location. Come back and see us again!

10/10 優異

真實旅客

家人同遊
讚好：整潔度和客房舒適度
於 2023 年 4 月住了 5 晚

10/10 優異

Ibrahim

讚好：整潔度和住宿狀況
Near Mayo Clinic,
於 2023 年 3 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
Mayo Clinic trip
I have stayed at this property numerous times while visiting the Mayo Clinic and have always been very pleased with the accommodations. I love having a fully stocked kitchen which, along with the spaciousness of it makes it feel more like a home. It is very convenient to the Mayo Clinic,restaurants and local shopping.
於 2023 年 2 月住了 3 晚
General Manager 於 2023年3月8日的回應
We're proud to include you among our returning guests. It's great to know that our in-room kitchens and convenient location keep you coming back to see us. We look forward to hosting you at Broadway Plaza!

10/10 優異

Scott

家人同遊
讚好：整潔度、設施服務和住宿狀況
Clean, spacious and affordable given the room needs we had for this trip. Would definitely book again when in Rochester.
General Manager 於 2023年1月18日的回應
Dear Scott,We're so happy to hear that our clean, spacious accommodations impressed you during your visit to Broadway Plaza. It would be an honor to host you again the next time you come to the area, so please, hurry back.

10/10 優異

azfar

讚好：設施服務和住宿狀況
Very spacious 2 bedrooms with 2.5 bathrooms separate living room and dining room
於 2022 年 10 月住了 7 晚

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
Mayo follow-up stay.
This was my third stay here and I have never been disappointed. When you are coming to the Mayo Clinic it’s like a home away from home. It is wonderful to have a kitchen to prepare your own meals but my favorite part is the closeness to the Mayo Clinic, shopping & nice restaurants. I wish the parking was included but having covered parking so close is worth the expense. The staff is very friendly and helpful. The woman in charge of cleaning my room even remembered me from my last visit! I plan to stay here again should I need to return.
於 2022 年 7 月住了 3 晚

8/10 不錯

Paul

於 2022 年 8 月住了 6 晚

10/10 優異

Alex

家人同遊
讚好：整潔度和客房舒適度
A Good Housing Option When Visiting Mayo
This is an excellent choice if you are in Rochester for medical care at Mayo Clinic. The apartment was spacious, and well appointed, and relatively new. Previously, the tradeoff between staying in an apartment and staying in a hotel is the availability of on site restaurants. However, in the age of Doordash and Instacart, we were able to order from a variety of local restaurants and to have grocery delivered. In fact, having a full kitchen is an advantage over a hotel room. The apartment building is also on the skyway system, within easy walking distance to Mayo.
於 2022 年 3 月住了 4 晚
General Manager 於 2022年4月18日的回應
Dear Alex, We're so happy to hear you enjoyed your time with us at Broadway Plaza and that our spacious accommodations impressed you. It would be a pleasure to host you again, so hurry back!

10/10 優異

Therese

家人同遊
讚好：整潔度和客房舒適度
於 2022 年 2 月住了 5 晚

8/10 不錯

Renae

讚好：整潔度
Very clean….some problems regulating heat and they responded quickly. Needs new appliances….starting to show their age! Staff very nice and helpful.
於 2022 年 1 月住了 20 晚
General Manager 於 2022年2月8日的回應
Dear Renae, We're delighted to hear that our attentive team members helped make your experience at Broadway Plaza that much better! We'll be sure to make a note of your comments on the appliances and keep it in mind as we continue to make changes. Thank you, and we hope you'll visit us again soon!

10/10 優異

Howard

讚好：整潔度和客房舒適度
Very nice. comfortable, convenient, reasonable
Very convenient, connected to the clinics, mall, and and restaurants via skyway, staff all very kind and accommodating. comfortable room with fully equipped kitchen and washer dryer, was very nice. They even included laundry soap. We stayed in a 1 br suite, the executive for a week, and a regular for a week and both were extremely comfortable
於 2022 年 1 月住了 7 晚
General Manager 於 2022年2月1日的回應
Dear Howard, What a pleasure for us to receive the five-star rating of your recent stay with us at Broadway Plaza. We're glad you enjoyed your visit with us. Our guests will always find clean and comfortable accommodations, a convenient location, and amazing service from our staff when spending time with us. Please consider allowing us to host you again when you return to our area.

8/10 不錯

wilson

伴侶同遊, 商務旅客
讚好：整潔度和住宿狀況
Our living space was large, comfortable.
於 2021 年 11 月住了 5 晚
General Manager 於 2021年11月15日的回應
Dear Wilson, It's always a pleasure hearing from our guests. We're glad our spacious accommodations were to your liking, and we look forward to seeing you again the next time you're in town.

10/10 優異

miriam sue

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
Clean, spacious with lots of amenities, comfortable bed
於 2021 年 9 月住了 2 晚
General Manager 於 2021年9月29日的回應
Dear Miriam, Thank you for staying with us at Broadway Plaza. We are very appreciative of your kind review, and our team is delighted you loved our clean and spacious accommodations! Next time you are in town, count on us for a comfortable night's sleep!

8/10 不錯

Jose R

家人同遊
讚好：整潔度和客房舒適度
於 2021 年 8 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度和住宿狀況
於 2021 年 7 月住了 3 晚

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
I loved the apartment living. It was so nice to fix breakfast or lunch without needing to order out from a restaurant. Especially on weekends when driving out options are more limited in Rochester. As the Medcity, many of the small shops are closed on the weekends. So, french toast made fresh in the apartment was perfect! The washer dryer was so handy. After three weeks, I had very little laundry to do when I got home. The friendly and helpful staff were a big part of our enjoyable stay.
於 2021 年 5 月住了 17 晚
General Manager 於 2021年6月16日的回應
We are so pleased to hear how much you enjoyed your recent stay with us at Broadway Plaza Rochester. It always delights us when our guests enjoy our spacious accommodations and washer and dryer. We are honored to have provided you with helpful and friendly service that made your stay so enjoyable. Looking forward to your next visit!

8/10 不錯

真實旅客

讚好：整潔度和客房舒適度
Excellent option for Mayo Patients
We were there for several appointments at Mayo, and this place is very close to Mayo. And it's great having space to relax. Stayed here many times. The one thing that seemed to be needed was a nice Spring Cleaning on the furniture and kitchen floor. Housekeeping does a great job, just a deep dive might be due.
於 2021 年 5 月住了 12 晚
General Manager 於 2021年6月3日的回應
We appreciate you sharing! We loved having you as a guest and being such a convenient option for your appointments. We will be sure to pass along your suggestions to our housekeeping staff. We trust you had a relaxing stay, and thank you in advance for choosing us again for your next visit.

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
Very convenient to Mayo . There is no restaurant or coffee etc , but there is a full kitchen . We didn’t have a rental car so we had to take Uber to get to a grocery store for coffee and water bottles , bagels for breakfast . We didnt cook and there are many food options within walking distance . There is a washer/dryer combo which was nice to come home with clean clothes . There is a skyway from the hotel to the Mayo which was very convenient . It was also nice to have a separate room with sofa and Tv. There is no tv in the bedroom . Their are two bathrooms one has the shower and tub but it is just a basic bathroom , shower isn’t a rain shower and It isn’t a walk in type . A small tub with a shower and curtain. My only negative was that she Room was too hot . I’m hot natured and it would never go below 68.5 , which is perfect for most but if I’m paying that price , I don’t think someone else should tell me how cool the room should be . It’s a shame because the bed was so comfortable . I didn’t sleep more than a couple of hours at a time because it was hot . We did call and ask for someone to check if t which they did , but it didn’t Change the temp . It also turned off one night and we woke up burning up , my husband flipped the breaker so it came back on . To pay that much and not be able to sleep comfortably was an issue for me . We didn’t use the pool or sauna . There aren’t any amenities , no maid service , no access to light snacks or anything . That was ok for us
於 2021 年 5 月住了 4 晚
General Manager 於 2021年5月27日的回應
It was a pleasure to host you while you were in town to visit Mayo Clinic. We're glad you appreciated our convenient location, and we hope your overall stay was comfortable. However, please accept our apologies for any inconvenience caused by the issue with your A/C. We'll look into the unit to ensure everything is functioning properly so future trips will be exceptional. Nonetheless, we hope your family is well, and you had safe travels home. If you're ever back in the area, please return to our property.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、設施服務和住宿狀況
Beautiful suite of rooms, excellent management attention to our needs
於 2021 年 5 月住了 4 晚
General Manager 於 2021年5月24日的回應
It was such a privilege to welcome you to Broadway Plaza Rochester, and we're grateful for your excellent review. We're delighted you appreciated our beautiful accommodations and phenomenal team, and we hope you'll return to stay with us again.

10/10 優異

真實旅客

伴侶同遊
讚好：整潔度和住宿狀況
We loved our 1 bed/2 bath apartment for my Mayo Clinic visit. It was wonderful to have our own space to relax after long days at Mayo. Concierge accepted my Target delivery before we arrived so we had everything for the week. And Chester’s (across the street) was on the 10 minute Skyway walk back to the apartment from Mayo so we could stop for our end of day meal. Literally 5 minute walk to all the best restaurants.
於 2021 年 4 月住了 11 晚
General Manager 於 2021年5月10日的回應
It was a pleasure hosting you at Broadway Plaza Rochester! We were happy to accept your delivery prior to arrival, and we're glad our location was ideal for your needs. The next time you're looking for relaxing accommodations in the area, please come see us again.

10/10 優異

Tim H.

讚好：整潔度
Perfect
The location is excellent, property was Clean and well maintained and the staff was very helpful and friendly
於 2021 年 4 月住了 3 晚

10/10 優異

Allison E.

讚好：整潔度
Mayo Clinic
Huge apartment with 2 bedrooms and 3 bathrooms. It was clean, comfortable and well maintained. A perfect location and very convenient for appointments at the Mayo Clinic by using the skywalk from the apartment building. Thanks!
於 2021 年 4 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
於 2020 年 12 月住了 4 晚

10/10 優異

真實旅客

讚好：整潔度和客房舒適度
Extended visit to Mayo Clinic
I came to Rochester for an extended stay for a condition treated at the Mayo Clinic. I chose this place because it was close to the Clinic and it had everything I needed (kitchen, in room laundry, convenience) and I wasn’t disappointed. The 1 bedroom apt was perfect for my needs and the staff was very friendly and helpful. In addition to meeting my needs the building was very quiet, so quiet that most of the time I couldn’t tell if I had any neighbors. There was some street noise, mainly emergency vehicles, but not enough to bother me. The parking was not cheap but on par with most downtown accommodations and it was nice to be able to park close and in a covered space. I only had 2 minor issues with the accommodations. The in room laundry was a combined washer/dryer so you could only do 1 load at a time and each load took forever. Being only 1 person, tho, I didn’t have much laundry so I planned accordingly. The pool area was somewhat dated, particularly the steam room (which I could not get to work and it didn’t appear to have been used in some time as the steam head was rusty looking) and sauna (which took 15-20 mins before it even started to heat up). I only used the pool area the one time & didn’t use the fitness area at all because of Covid concerns. (I was able to get plenty of exercise walking to & from the Clinic each day.) I will definitely stay here again if I need to come back.
於 2020 年 11 月住了 14 晚
General Manager 於 2020年12月4日的回應
We're happy to hear that our accommodations were just perfect for your extended stay and that you were comfortable while staying with us. Your high rating is greatly appreciated, and we are looking into the few issues you encountered so we can ensure a better stay the next time you're in town. We look forward to seeing you again at Broadway Plaza Rochester!

2/10 很差

真實旅客

於 2020 年 11 月住了 3 晚

10/10 優異

Floyd

商務旅客
讚好：整潔度和客房舒適度
於 2020 年 10 月住了 8 晚

10/10 優異

Cari D.

讚好：整潔度
Will Stay Again!!
The property was great and made our stay at Mayo so much easier.
於 2020 年 10 月住了 3 晚

10/10 優異

真實旅客

於 2020 年 10 月住了 3 晚

10/10 優異

Stephanie

家人同遊
讚好：整潔度和客房舒適度
Stephanie G.
We we’re visiting the Mayo Clinic and the location of this property could not be anymore convenient. We felt like we were as close to feeling at home as could be possible. It was comforting to return each day to our suite a s the kind people who ran the desk.
於 2020 年 10 月住了 3 晚
General Manager 於 2020年10月21日的回應
Dear Stephanie, Thank you for your recent stay with us at Broadway Plaza Rochester; it was a pleasure to welcome you. We're thrilled to hear that we were able to deliver such an enjoyable and comforting experience and that you appreciated the friendly service our front desk team provided. It's also great to know that you welcomed our convenient location close to the Mayo Clinic. Thank you so much for taking the time to share your kind comments, and we hope to have the opportunity to welcome you back should you be back in the area.

10/10 優異

真實旅客

於 2020 年 9 月住了 3 晚

10/10 優異

真實旅客

於 2020 年 9 月住了 4 晚

10/10 優異

Chris K.

讚好：整潔度
Mayo
Wry nice convenient location and helpful staff. Would stay there always
於 2020 年 8 月住了 7 晚

10/10 優異

Edward

家人同遊
讚好：整潔度和客房舒適度
Excelente departamento para visita clínica Mayo
Una excelente opción para visitar la clínica Mayo , excelente ubicación y muy buen departamento con todas la la necesidades... el personal súper atento
於 2020 年 7 月住了 7 晚
General Manager 於 2020年7月27日的回應
Dear Edward, Wow! Thank you so much for the review. We are ecstatic to read that you enjoyed our amazing location and wonderful staff. Come back and visit us again for another five-star experience.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Close proximity to Mayo clinic and a home like atmosphere
於 2020 年 5 月住了 8 晚
General Manager 於 2020年6月5日的回應
At Broadway Plaza Rochester, you will arrive as a guest but certainly leave as family, and it warms our hearts to know that you felt right at home with us. Count on us anytime for comfort and convenience!

10/10 優異

John

商務旅客
讚好：整潔度和客房舒適度
於 2020 年 3 月住了 7 晚

8/10 不錯

真實旅客

伴侶同遊, 商務旅客
讚好：整潔度
Was expecting a breakfast buffet and shuttle service to Mayo and airport.
於 2020 年 2 月住了 4 晚
General Manager 於 2020年3月3日的回應
Thank you for taking a few moments to post a review. Your positive rating suggests that overall you had a pleasant stay. We're very sorry that we were unable to offer a breakfast buffet and shuttle. We're grateful for your business and hope you'll visit us again soon.

10/10 優異

真實旅客

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Been staying at broadway plaza for many years, once a year for medical checkups. Comfortable and best location.
於 2020 年 2 月住了 7 晚
General Manager 於 2020年2月19日的回應
Thank you for being a loyal patron for many years and for recently joining us at Broadway Plaza Rochester. It's gratifying to know that you found our location to be exceptional. We look forward to delivering another full-value experience when your travels bring you back our way.

8/10 不錯

Randy

多人同遊
讚好：整潔度
Very spacious but needed some updates and TV in one room didn’t work
於 2020 年 1 月住了 3 晚
General Manager 於 2020年2月10日的回應
Dear Randy, Although you had a pleasant stay and enjoyed our spacious rooms, it is saddening to know that you had an issue with one of your TVs. Had we known about this, we would have asked one of our maintenance team members to look at it and provide an immediate fix. We welcome the opportunity to share an even better stay during your next visit to the area.

10/10 優異

Sergio

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Muy recomendable
Los depths son cómodos y espaciosos, con una buena relación precio calidad
於 2020 年 1 月住了 7 晚
General Manager 於 2020年1月24日的回應
Dear Sergio, We appreciate you joining Broadway Plaza Rochester during your recent trip. It is lovely to know that our well-appointed rooms and impressive hotel rates were perfect for your needs. We look forward to delivering another full-value experience when your travels bring you back our way.

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和設施服務
Service was EXCELLENT. Elevator was broken down. Kind of dated-especially for the PRICE. very very convenient to MAYO clinic, which was ideal.
於 2020 年 1 月住了 1 晚
General Manager 於 2020年1月22日的回應
We at Broadway Plaza Rochester are delighted to hear that our staff were able to leave an excellent impression during your recent stay, and our proximity to the MAYO Clinic proved to be useful for your travel needs. Know that the respective teams will be informed of your comments for the benefit of future guests. It would be a great pleasure to serve you again and be given a chance to exceed your recent experience.