Pond next door, walking paths, shuttle to hospital and many things close by
Barbara
於 2024 年 5 月住了 5 晚
4/10 欠佳
Kelsey
2024年5月26日
讚好:整潔度、設施服務和住宿狀況
不滿:職員與服務
Poor customer service. I had come to the hotel to accommodate some major GI testing I had to do at Mayo Clinic. The man working the front desk didn’t believe that my fridge broke, eventually replaced it, and refused to comp any of the bill even though well over $30 of my special diet’s food went bad in the fridge. I would’ve been better leaving it in the cooler I brought! Food is so important after two days of fasting, and because of this hotel’s receptionist’s poor records of exactly when I asked for a second look at my fridge, I was forced to order delivery I couldn’t afford (would have driven but had sedation that day; not allowed). They said they had no record of me asking them on Sunday, only Monday (after the food went bad) so therefore it was my own fault the fridge didn’t work, apparently. A grueling day of testing and procedures and this hotel provided the bare minimum in service and a low quality ‘welcome home’ to a broken fridge with no food left to eat in it. Still very comfortable; just very unhappy with the some of the front desk staff.
Kelsey
於 2024 年 5 月住了 2 晚
10/10 優異
Larry
2024年5月24日
讚好:整潔度和設施服務
Very clean
Larry
於 2024 年 5 月住了 2 晚
10/10 優異
Adrienne
家人同遊
2024年5月11日
New, very clean. Check in was quick and our room was quiet.
Adrienne
於 2024 年 5 月住了 2 晚
10/10 優異
Miranda
2024年5月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I really enjoyed this as a place to stay in Rochester! Easy parking, a delicious breakfast (pancakes, eggs, meat, oatmeal, fruit, cereal), and a workable gym (elliptical, bike, treadmill, dumbbells). Would stay again!
Miranda
10/10 優異
Rebecca
家人同遊
2024年5月4日
讚好:設施服務
Clean, friendly staff, great breakfast.
Rebecca
於 2024 年 5 月住了 1 晚
10/10 優異
Mary (Sunburg)
2024年4月4日
讚好:整潔度、職員與服務、設施服務和住宿狀況
.
Mary
於 2024 年 3 月住了 2 晚
10/10 優異
Madison
2024年4月1日
Front desk guy was very helpful and friendly, housekeeping was very friendly as well, but my room was still being cleaned after I checked in around 3:10pm
Madison
於 2024 年 3 月住了 1 晚
10/10 優異
Renata
家人同遊
2024年3月31日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean. The staff are great. Breakfast was delicious.
Renata
於 2024 年 3 月住了 2 晚
10/10 優異
Barbara
2024年3月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
No issues or complaints about this hotel, everything was great!