住宿設施服務

羅傑斯萬豪居家酒店的評價

3 out of 5
羅傑斯萬豪居家酒店
4611 W Locust St, Rogers, AR

評價

9.2

卓越

10 分評分,優異;285 則評價中有 203 則" "
8 分評分,不錯;285 則評價中有 57 則" "
6 分評分,一般;285 則評價中有 15 則" "
4 分評分,欠佳;285 則評價中有 6 則" "
2 分評分,很差;285 則評價中有 4 則" "

9.4/10 

整潔度

9.4/10 

職員與服務

9.2/10 

設施服務

9.4/10 

住宿狀況

9.2/10 

環保程度

評價

8/10 不錯

Russ

商務旅客
讚好:整潔度、職員與服務和住宿狀況
We were disappointed that the pool was closed. We booked with anticipation of using the pool. I feel like we may have booked a different hotel had we known
於 2024 年 5 月住了 1 晚

10/10 優異

Donald D

於 2024 年 3 月住了 1 晚

10/10 優異

Jamie

家人同遊, 親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The beds weren't very comfy
於 2024 年 2 月住了 3 晚

10/10 優異

Alicia

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 3 晚

10/10 優異

Jean

親子同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
I was so pleased when we arrived to see this hotel was updated and extremely clean. The front desk and the dining staff were excellent. The breakfast was your typical hotel buffet breakfast but with more options with additional condiments that made it pleasant.
於 2024 年 1 月住了 2 晚

10/10 優異

Sharon (Janesville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice hotel. Staff is very friendly and accommodating.
於 2023 年 12 月住了 4 晚

10/10 優異

David

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 4 晚

10/10 優異

Robin

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

8/10 不錯

Malcolm

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

10/10 優異

Betheen

於 2023 年 11 月住了 1 晚

4/10 欠佳

Ingrid

讚好:整潔度
於 2023 年 10 月住了 3 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
A decent stay
The place was clean and comfortable. The breakfast was good, and the staff was kind and welcoming. I definitely would not go during the motorcycle event again because it was pretty loud. I also wish that they used little bottles of shampoo and soap because we did not want to use the big bottles in the shower for sanitary reasons. Otherwise, it wasnt a decent stay.
於 2023 年 9 月住了 1 晚

10/10 優異

Danny

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 2 晚

8/10 不錯

Sonja

讚好:整潔度
Ghtg
於 2023 年 7 月住了 2 晚

10/10 優異

James

家人同遊, 親子同遊
讚好:整潔度、職員與服務和住宿狀況
Beautiful property and well maintained. Staff very friendly and helpful. One suggestion if you are going to have a kitchen with pots and pans, get sheet pans for guests so they can cook things in the oven. We stayed in Residence Inns our entire 3 week vacation and this was the only one without sheet pans for cooking. I didn't inquire with staff and was told they don't have those. Otherwise, wonderful stay.
於 2023 年 6 月住了 4 晚

8/10 不錯

Rosana

於 2023 年 5 月住了 1 晚

10/10 優異

Brandy

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Aside from renovations happening in the building, our experience was great! Loved the suite!
於 2023 年 4 月住了 1 晚

10/10 優異

John

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Thank you.
It was great even though they were going through renovation. Gabe help us greatly. Great customer service and smile. Thank you
於 2023 年 4 月住了 1 晚

10/10 優異

Evelyn

讚好:職員與服務、設施服務和住宿狀況
Nice place
於 2023 年 2 月住了 5 晚
Jenna 於 2023年2月17日的回應
Thank you for your positive review! We hope to see you again!

10/10 優異

Denise

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean and quiet
Very clean, very quiet, breakfast was very good: sausage, scrambled eggs, oatmeal,,waffle maker with lots of toppings, plus fruit, yogurt, boiled eggs, juice dispenser had quality juice. Highly recommend.
於 2023 年 1 月住了 1 晚

10/10 優異

C L

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay!
Check was fast and easy. Room was clean and had everything I needed. Breakfast was very good. Even though the hotel was almost full, it was very quiet and peaceful.
於 2022 年 12 月住了 1 晚

10/10 優異

Kelli

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful room and very quiet. The staff was friendly and professional.

6/10 一般

Steve

家人同遊
讚好:職員與服務
不滿:客房舒適度
Blah
Everything was blah and the suit was way too small for six people (2 bed room suit) we were very cramped. Everything was just not kept up a light kept turning off even tho no one was touching it the sofa had a hole in the cushion, the bath tub had a big chunk broken out of the porcelain, the carpet was old a worn, the shower drain was slow.
於 2022 年 11 月住了 3 晚

4/10 欠佳

Kevin

不滿:整潔度和職員與服務
Dated, worn, unclean.
The hotel is worn and dated. The room was not clean. The sheets had several stains on them. I stayed two nights and housekeeping didn’t refresh the room during my stay. Tge front desk service wasn't great, but it was ok. I would not stay here again.
於 2022 年 11 月住了 2 晚

10/10 優異

真實旅客

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great stay
Clean, quiet, comfortable, and the staff was friendly and helpful. Will definitely stay here again next time we’re in town.
於 2022 年 11 月住了 2 晚

8/10 不錯

Dennis

於 2022 年 11 月住了 1 晚

10/10 優異

Mary

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 10 月住了 2 晚
Jenna 於 2022年10月25日的回應
Thank you for the great review!

2/10 很差

LeRoy

家人同遊
不滿:職員與服務
LIARS
I reserved a room got confirmation and when I got there to check in did not have a room and confirmation said I was gaurrteed a room that was a lie never go back liars
於 2022 年 10 月住了 2 晚
Holly Denton, General Manager 於 2022年10月12日的回應
I apologize that we were unable to accommodate your reservation request due to a hotel overbooking situation. We tried to contact you before your arrival to inform you of the circumstances.

10/10 優異

Kaylee

於 2022 年 10 月住了 1 晚
Jenna 於 2022年10月6日的回應
Thank you for your positive review! We look forward to your next stay with us in the future!

8/10 不錯

Hisanao

於 2022 年 9 月住了 2 晚
Jenna 於 2022年9月28日的回應
Thank you for the positive review! We look forward to you staying with us again!

8/10 不錯

Mitchell

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Traveling around
It was very relaxing, Clean and Breakfast is really good
於 2022 年 8 月住了 25 晚
Jenna - Front Desk 於 2022年9月23日的回應
Thank you for your positive review! We look forward to welcoming you back to stay with us again!

4/10 欠佳

Jon

家人同遊
不滿:整潔度、職員與服務和住宿狀況
We had rotten food in the sink and when we turned on the garbage disposal it churned ip the spoiled food and smelled throughout our room our entire stay. As a result if this we had nats everywhere in our room
於 2022 年 9 月住了 2 晚
Holly Denton, General Manager 於 2022年9月14日的回應
Jon,Thank you for your feedback. It sounds like we let you down in providing our 100% satisfaction guarantee. If you could contact me directly, I'd like to see how we can make things right. Holly Dentondenton@raymondteam.comGeneral Manager

8/10 不錯

真實旅客

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 2 晚
Jenna - Front Desk 於 2022年9月23日的回應
Thank you for your review! We look forward to having you back to stay with us again!

10/10 優異

Judith

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great place
於 2022 年 8 月住了 1 晚
Residence Inn-Rogers, AR 於 2022年8月16日的回應
Thanks for your feedback!

10/10 優異

Lance (Danville)

於 2022 年 8 月住了 1 晚

8/10 不錯

Andrew

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 5 月住了 2 晚

10/10 優異

Natalie (Bella vista)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very friendly caring staff very clean and family friendly
於 2022 年 4 月住了 5 晚
Holly Denton, General Manager 於 2022年6月1日的回應
Thank you for your positive review! We look forward to welcoming you back to stay with us again!

10/10 優異

Amber (Miami)

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I think the breakfast should last longer to be considerate of travelers. I was traveling from a different time zone with a 1am landing flight, so I couldn't wake up in time to enjoy it.
於 2022 年 5 月住了 1 晚
Holly Denton, General Manager 於 2022年6月1日的回應
Thank you for your positive review! I apologize that you were unable to take part of our breakfast while you were staying with us. We hope to welcome you back to stay with us again soon!

10/10 優異

Jack

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 2 晚
Holly Denton, General Manager 於 2022年6月1日的回應
Thank you for your positive review!

10/10 優異

真實旅客

家人同遊, 商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 4 月住了 2 晚
Holly Denton, General Manager 於 2022年6月1日的回應
Thank you for your positive review!

10/10 優異

Tim

多人同遊
讚好:職員與服務、設施服務和住宿狀況
Clean and courteous
於 2022 年 4 月住了 1 晚
Holly Denton, General Manager 於 2022年6月1日的回應
Thank you for your positive review!

10/10 優異

Kathryn

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was overall a great experience as staff were really friendly and attentive.
於 2022 年 3 月住了 6 晚
Kaylin 於 2022年3月23日的回應
Thank you for the great review; we are happy to hear you enjoyed your stay!

6/10 一般

Jimi

家人同遊
讚好:職員與服務
This was a pretty run down room. The toilet ran every twenty seconds and the beds were not comfortable. I don’t recommend going with children. It’s says it sleeps 4 but the pullout bed was so bad my kids slept on the couch without pulling out the bed. The pots and pans are aluminum and hard to cook with. But there was a real coffee pot which we enjoyed. It was not the most relaxing space but we made it work.
於 2022 年 3 月住了 3 晚

10/10 優異

Karley

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and nice
於 2022 年 2 月住了 1 晚
Kaylin 於 2022年3月19日的回應
Thank you for the review; we are happy to hear you enjoyed your stay!

10/10 優異

Matt

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Our home away from home
Great staff, great breakfast, great area!
於 2021 年 12 月住了 4 晚
MJD 於 2022年2月3日的回應
Glad you had a great time.

8/10 不錯

marshall

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Fridge and kitchen stuff was a little dated but the room was clean, all the staff are very friendly and helpful and it was right in the middle of great eating and shopping. Also pretty much 10 minutes from everything we wanted to do and either Rogers or Bentonville.
於 2021 年 12 月住了 2 晚
MJD 於 2022年1月3日的回應
Thank you for staying with us! We are looking forward to a full renovation soon.

10/10 優異

Kara

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 12 月住了 2 晚
MD 於 2021年12月20日的回應
Thank you for your feedback--We look forward to your next visit with us!

10/10 優異

Brian

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Very nice, clean....would definitely stay again
於 2021 年 12 月住了 1 晚
MD 於 2021年12月20日的回應
Thank you for your feedback--We look forward to your next visit with us!

8/10 不錯

Judy

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice quite place
There are no extra blankets in the room… the beds are tilted head down.. the pillows are to soft amd constantly trying to fluff them
於 2021 年 11 月住了 3 晚
MD 於 2021年12月20日的回應
Thank you for your feedback--We look forward to your next visit with us!

2/10 很差

Elizabeth

於 2021 年 11 月住了 1 晚
MD 於 2021年12月20日的回應
Thank you for your feedback--We look forward to your next visit with us!