外觀
查看供應

格拉頓渡假村及賭場的評價

4 out of 5
格拉頓渡假村及賭場
288 Golf Course Drive West, Rohnert Park, CA

評價

9.0

卓越

10 分評分，優異；97 則評價中有 68 則" "
8 分評分，不錯；97 則評價中有 14 則" "
6 分評分，一般；97 則評價中有 10 則" "
4 分評分，欠佳；97 則評價中有 3 則" "
2 分評分，很差；97 則評價中有 2 則" "

9.6/10 

整潔度

9.2/10 

職員與服務

9.6/10 

設施服務

9.4/10 

住宿狀況

9.4/10 

環保程度

評價

2/10 很差

li chi

於 2022 年 5 月住了 1 晚

10/10 優異

Daniel

讚好：整潔度、職員與服務和住宿狀況
Clean and pleasant atmosphere..!! And the staff was pleasant.. a little shy..!!
於 2024 年 4 月住了 1 晚
JP 於 2024年4月26日的回應
We are thrilled that you enjoyed your stay with us. We look forward to hosting you in the future when you are in our area!

8/10 不錯

Liya

家人同遊
讚好：整潔度、設施服務和住宿狀況
Simple
於 2024 年 4 月住了 1 晚
JP 於 2024年4月11日的回應
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area!

10/10 優異

Princesa

讚好：整潔度和職員與服務
於 2024 年 2 月住了 2 晚
JP 於 2024年4月11日的回應
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you're in our area!

6/10 一般

Fabiola

Las instalación son buenas, por lo único que no puedo calificar perfecta mi estadía es porque se supone que a las 11 de la mañana se entrega la habitación y antes de las 9 de la mañana el personal de limpieza nos despertó porque querían limpiar la habitación.
於 2024 年 3 月住了 1 晚
JP 於 2024年3月31日的回應
Lamentamos que se haya sentido molestado antes de la hora de salida. Nos alegra que el resto de su estancia con nosotros haya sido agradable.

10/10 優異

LizeLotte

於 2023 年 8 月住了 4 晚
JP 於 2024年4月25日的回應
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area.

4/10 欠佳

David

讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
We stayed for two nights and they didn’t make up our room for the second night. When we finally called housekeeping , they said we had to ask for it. But no one told us about this rediiculous rule for an $800 per night hotel. My last visit.
於 2024 年 2 月住了 2 晚
JP 於 2024年2月17日的回應
Thank you for your feedback. We are always looking for ways to improve our service.

10/10 優異

Ryneel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚
JP 於 2024年1月15日的回應
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area!

10/10 優異

MARK

Awesome and amazing 👏
於 2023 年 11 月住了 4 晚
JP 於 2023年11月30日的回應
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area!

10/10 優異

Eduardo

於 2023 年 11 月住了 1 晚
JP 於 2024年1月15日的回應
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area!

10/10 優異

laury

於 2023 年 11 月住了 1 晚
JP 於 2023年11月6日的回應
We are thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future when you are in our area.

8/10 不錯

Michael

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚
JP 於 2023年10月22日的回應
We are thrilled that you enjoyed your time with us. We look forward to hsosing you again in the future when you are in our area!

10/10 優異

Nicole

讚好：整潔度、職員與服務和住宿狀況
Everyone was wonderful,
於 2023 年 10 月住了 1 晚
JP 於 2023年10月22日的回應
We are thrilled that you enjoyed your time with us. We look forward to hsosing you again in the future when you are in our area!

6/10 一般

Lynn

讚好：整潔度
於 2023 年 9 月住了 2 晚
JP 於 2023年11月2日的回應
Thank you for your feedback. We are always looking for ways to refine our service, and improve our guest experience.

10/10 優異

Andrea

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
hotel grounds are clean, rooms are nice and all the facilities are nice.
於 2023 年 9 月住了 1 晚
JP 於 2023年10月2日的回應
We are thrilled that you enjoyed your time with us! We look forward to hosting you again in the future when you are in our area.

6/10 一般

Cammila

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚
JP 於 2023年10月1日的回應
Thank you for your feedback. We look forward to seeing you next time you're in our area.

6/10 一般

Sean

伴侶同遊
讚好：整潔度和設施服務
You need to completely retrain your staff, from the people at the various doors to the property who are aggressive and rude, to check in staff who are clueless, to bartenders who are not able to make even the simplest cocktails. You should hire a hospitality consultant to revamp evetyyhing. I paid almost $750 a night for the equivalent of 3 star service. I will call out that the spa was excellent, as was The Boathouse Restaurant.
於 2023 年 9 月住了 1 晚
JP 於 2023年9月10日的回應
Thank you for your feedback. As we are always looking to improve our service for our guests, we will look into your comments and address.

10/10 優異

Celia

I had a great time with my spouse on my birthday!
於 2023 年 8 月住了 1 晚
JP 於 2023年8月10日的回應
We are thrilled that you enjoyed your time with us. We look forward to the opportunity to host you again in the future when you are in our area.

10/10 優異

Monica

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚
JP 於 2023年8月7日的回應
We are thrilled that you enjoyed your stay with us. We look forward to the opportunity to host you again in the future when you are in our area.

10/10 優異

Vincent

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
💯% Graton!
Had a Wonderful time at Graton; outstanding food (630park) and Food court was wonderful…Great service ; friendly staff; courteous chivalry …Excellent and experienced bartending 👏👏 Highly recommend for Stay !
於 2023 年 6 月住了 1 晚
JP 於 2023年7月2日的回應
We are thrilled that you enjoyed your time with us. We look forward to hosting you again in the future when you're in our area!

10/10 優異

Fabiola

讚好：整潔度、職員與服務和住宿狀況
Beautiful, confortable
於 2023 年 6 月住了 1 晚
JP 於 2023年6月24日的回應
We are delighted that you enjoyed your time with us. We look forward to hosting you again in the future when you might be visiting our area.

8/10 不錯

Amy

家人同遊
讚好：整潔度、職員與服務和住宿狀況
good amenities for a resort
於 2023 年 5 月住了 1 晚
JP 於 2023年6月1日的回應
We are very pleased that you enjoyed your time with us. We look forward to the opportunity to host you again in the future when you're in our area.

10/10 優異

Jennifer

於 2023 年 5 月住了 1 晚
JP 於 2023年6月18日的回應
We are delighted that you enjoyed your stay with us. We look forward to the opportunity to host you again when you are in our area.

10/10 優異

Richard

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean casino and hotel. The staff is beyond friendly and helpful. Would recommend for a fun getaway
於 2023 年 5 月住了 1 晚
JP 於 2023年5月19日的回應
We are thrilled that you enjoyed your time with us. We look forward to the opportunity to host you again in the future when you happen to be in our area.

10/10 優異

Leslie (San Rafael)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I would like them to update the food options and maybe have something they can send to your room to eat
於 2023 年 5 月住了 1 晚
JP 於 2023年5月19日的回應
We are glad you enjoyed your time with us at the resort.Our newest dining option is being developed, and should opened early summer!We look forward to the opportunity to host you again in the future when you are in our area.

10/10 優異

Kevin

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Looking forward to doing it again.
於 2023 年 5 月住了 2 晚
JP 於 2023年5月13日的回應
We are thrilled that you enjoyed your stay with us. We look forward to the opportunity to host you again in the future when you're in the area!

10/10 優異

Suzanne

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It’s a beautiful Resort and Spa!!
於 2023 年 4 月住了 1 晚
JP 於 2023年5月8日的回應
We are thrilled that you enjoyed your time with us! We look forward to the opportunity to host you again in the future when you're in the area.

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Graton hotel and casino is very nice; however, I a microwave in the hotel room would have been helpful and the movies on demand were too expensive.
於 2023 年 3 月住了 2 晚
JP 於 2023年3月13日的回應
Thank you for your feedback. We are glad that you found our resort comfortable. We look forward to hosting you again in the future.

10/10 優異

Michael

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
JP 於 2023年2月23日的回應
We're thrilled that you enjoyed your stay with us. We look forward to hosting you again in the future.

6/10 一般

Daniel

於 2023 年 2 月住了 1 晚
JP 於 2023年3月13日的回應
Thank you for your feedback. We look forward to improving our resort for your next visit with us.

10/10 優異

Garry A.

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very fancy very clean loved it
於 2023 年 2 月住了 1 晚
JP 於 2023年2月16日的回應
We are thrilled that you enjoyed your time with us. We look forward to hosting you again in the future.

10/10 優異

karolyn

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Valet parking and 630 Park Steakhouse
於 2023 年 2 月住了 1 晚
JP 於 2023年2月11日的回應
We are delighted that you had a great time with us. We look forward to hosting you again in the future.

10/10 優異

Jeanette

於 2022 年 11 月住了 1 晚
JP 於 2022年12月4日的回應
We are thrilled that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 優異

Lorenzo

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
My wife had a wonderful Biethday visit to Graton Reaport and casino. We werw completely satisfied with our stay. Service was wonderful.
於 2022 年 11 月住了 1 晚
JP 於 2022年12月2日的回應
We are thrilled that you enjoyed your stay with us. We look forward to seeing you again in the future.

6/10 一般

Zdenek

家人同遊, 伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Overall nice place but rooms more expensive than Vegas strip, no room service, bar closes at 1am, no free drink service at the tables.
於 2022 年 11 月住了 1 晚
JP 於 2022年11月27日的回應
Hoping that your hotel stay was comfortable. We look forward to seeing you again in the future.

10/10 優異

lisa

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is always so nice and accommodating!! The property is very clean and safe!! The restaurants are very good! They also have a wonderful concert series!!
於 2022 年 11 月住了 1 晚
JP 於 2022年11月5日的回應
We are thrilled that you enjoyed your room, and had a great time at the concert last night! We look forward to hosting you again in the future.

6/10 一般

Im

於 2022 年 10 月住了 1 晚

10/10 優異

bernadette

於 2022 年 9 月住了 2 晚

10/10 優異

John

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
weekend get away
it was nice
於 2022 年 10 月住了 1 晚
JP 於 2022年10月3日的回應
We are very pleased that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 優異

philippe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 9 月住了 1 晚
JP 於 2022年10月3日的回應
We are very pleased that you enjoyed your stay with us. We look forward to seeing you again in the future.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Engagement trip
Had such an amazing experience for our stay at Graton for our engagement trip. The staff was extremely friendly, nice rooms, and the restaurants were great. Highly recommend eating at the Daily Grill, Sergio was awesome!
於 2022 年 9 月住了 1 晚
JP 於 2022年9月13日的回應
We are thrilled that you had such a great time with us! Congratulations, and we hope to host you again in the future.

10/10 優異

Alisson

於 2022 年 8 月住了 1 晚

6/10 一般

Gregory

讚好：整潔度和住宿狀況
不滿：職員與服務
Beautiful but not
Beautiful facility but taken back by them taking a 100.00 deposit when you check in. With a 700.00 room and then take a 100.00 deposit is insulting. They are clearly impacted with the state of labor, since service is slow and bartenders not have name liquor and not knowing how to make drinks. Its a casino drinking counts
於 2022 年 8 月住了 1 晚
JP 於 2022年8月18日的回應
Thank you for your feedback, we appreciate this. We will communicate your thoughts with the appropriate teams, so we can strive to provide the best possible overall experience at our resort.

10/10 優異

James

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything from the room, to the staff, to the restaurants, and the atmosphere of fun was simply perfect. Thank you!
於 2022 年 7 月住了 1 晚

8/10 不錯

Arleen

家人同遊
讚好：住宿狀況和客房舒適度
Fun! Felt very well cared for. Friendly and super clean place.
於 2022 年 6 月住了 1 晚
JP 於 2022年6月27日的回應
Thank you so much for your feedback! We are glad that you enjoyed your time here with us.

10/10 優異

Angelita

於 2022 年 3 月住了 1 晚

10/10 優異

Maxime

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very good accomodation.
Very good accomodation. Clean and spacious.
於 2021 年 12 月住了 1 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 1 晚
JP 於 2020年2月26日的回應
Thank you for your great review. We're delighted that you enjoyed your stay with us, and hope to see you again soon!

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2020 年 2 月住了 1 晚
JP 於 2020年2月19日的回應
Thank you for your feedback. We're delighted that you enjoyed your stay!

10/10 優異

Barry (San Mateo CA)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Clean quiet great staff easy to navigate through the hotel and casino and restaurants.
於 2019 年 10 月住了 1 晚