There was a lack of communication upon check-in and check out. You don’t actually interact with a real person. It’s all on WhatsApp, which is fine if you’re clearly communicating the process, but it wasn’t well communicated. Also, there wasn’t even a clean blanket for the bed there was only a sheet and a dirty blanket in the closet with hair and stains on it.
Great location on the river and for Vatican City which is why we booked but would never go back.