Grazie mille della sua recensione

GRAZIE MILLE DEL SUO GIUDIZIO R SPERO DI AVERLA ANCORA CON NOI

Takk for din anmeldelse, og vi håper å ha deg hos oss igjen

Thank you for your review but we always try to keep our rooms clean and look forward to having you stay with us again

Thanks for your review, we try to do our best for our customers and hope to have you again with us

Grazie per il suo voto spero di averla di nuovo con noi

Thank you very much for your review, we are happy that you enjoyed it. For breakfast it was suspended for the whole of 2022 but it's not that we didn't provide a service, the room purchased was without breakfast.Sincerely

Good morning, regarding the air conditioning as already communicated by the colleague we have a European regulation that the room temperature must not be below 24 degrees and I guarantee that the temperature at 24 degrees with 42/45 degrees outside as it was in the days that you have stayed is excellent and fresh.For the mattress I am sorry that it was not to your liking as it is an orthopedic Tempur '' mattress that you cannot find in hotels and I guarantee it as it is out of the budget of any structure to buy mattresses of that value and features. But I hope the time spent in Rome has been to your liking.I cordially greet youUlteriori informazioni su questo testo di originePer avere ulteriori informazioni sulla traduzione è necessario il testo di origineInvia commentiRiquadri laterali

THANK YOU FOR YOUR REVIEW AND WE HOPE TO HAVE YOU AS SOON AS POSSIBLE WITH US

I'm sorry for the shower honestly I am 1.85 tall and weigh 90 kg and I shower comfortably in that shower for the walls unfortunately the customers were noisy and then they stopped, we are pleased that the bed was comfortable. once you are our guests we will satisfy you. Sincerely

Mrs Silvia good evening, thank you for your kind words and I hope to have you again with us. Sincerely

I am very happy that you enjoyed your stay and I hope to have you back here with us as soon as possible. Best regards

Hello Mr. Ivan, before denigrating a hotel, inquire about the costs that you will have to pay upon arrival, as it is a tax that is not ours but of the municipality that requires it in cash, regarding the rooms on various floors it is a normal thing 90% of hotels so are above all structures like ours from the 1800s. I regard the payment for the room to us the paid expedia she had to pay the tourist tax on arrival who said she would pay it on departure, besides speaking ill of us he left without paying it was requested after departure via email several times a credit card for the balance read the message but ignored it and even had the courage to insult us. I warn all the colleges to get paid by this client in advance before letting them enter the room and take pictures as they are given the room and how they leave it even in the worst communities the homeless poor would leave in those conditions.

Grazie del suo giudizio e spero di averla di nuovo con noi al piu' presto. Thanks for your opinion and I hope to have you again with us soon. Best regards

Good morning Madam, we were pleased to receive it in our hotel, now I will answer all your questions, regarding the plate being a historic city you cannot have large plates, the building is from the 1800s under the protection of cultural heritage . For hotels born in the historic center, 99% of the buildings are part of the hotel and part of the condominium. Regarding cleaning at check-in, we said for the safety of customers and staff that we would have sanitizing with ozone at every cleaning of the room, even daily, and therefore a metallic smell could remain on the clothes that not everyone accepts and to communicate it if you wanted to. for staff to come into the room. Regarding the noise, this is the first time that we have a complaint as the rooms have airtight double glazing just for the noises if you talk about the noises with the window open I highly recommend them next time to find a hotel in the suburbs or in the Roman countryside that is beautiful and silent.

Thanks for your comment and I hope to have you back with us soon.

Buongiorno, la ringrazio per la Sua recenzione riguardo la colazione abbiano evitato di servirla in quanto la sala e' piccola per non fare assembramento, inoltre la prenotazione era stata acquistata solo il pernottamento.

L'Hotel la ringrazia del suo giudizio e spera di riaverlo al al più presto come nostro ospite Cordiali saluti

Grazie del suo giudizio speriamo di riaverla presto come nostro Ospite

Lamento que no se sintiera cómodo con los cojines, pero podría haber pedido a otros que le hubiéramos dado otro tipo de almohada que hubiera sido bueno para su bienestar, creo que ahora es una costumbre hablar de hoteles después de que él se haya ido, también porque si su queja fue tan simple de resolver, estuvo tres noches durmiendo mal y esto es lamentable porque todos nuestros clientes dicen que duermen bien, por seguridad, no es como dicen después de cierta hora, la recepcionista no está en el conserje pero alojado en el hotel. Por su propio bien, le aconsejo que diga en el hotel cuando algo está mal porque tratarán de resolver el problema y hacer que su estadía sea más placentera. saludos cordiales

Thanks for your opinion and I hope to have you soon with us

Thanks for your opinion and I hope to have you soon with us

Grazie per la sua valutazione, le auguriamo un Buon fine Anno e Ottimo inizio

We are happy that you have been well and we hope to have you again as our client Best regard

THANK YOU SO MUCH FOR YOUR REVIEW

THANK YOU SO MUCH FOR YOUR REVIEW AND WE HOPE TO HAVE YOU SOON BETWEEN US

Thank you very much for your review and kindness, we hope to have you again as a guest

Thank you very much for your review and kindness, we hope to have you again as a guest

Thank you very much for your review and kindness, we hope to have you again as a guest

Thank you very much for your review and kindness, we hope to have you again as a guest, about elevator, sorry but the building '800 we can't make structural changes

Thanks

Mi dispiace per il collega , che ha una voce alta e avvolte sembra che e' arrabbiato ma non e' cosi, mi dispiace che abbia fatto una recensione anonima non possiamo neanche sapere chi e', e non possiamo sapere chi era in turno quella notte, dal momento che sta accusando una persona potrebbe aver il buon senso di presentarsi cordiali saluti

Hello Mr. Anonymous, since we do not know who we are talking to and who you checked in with, as for the check in we give only a little information at the moment because people want wifi to communicate with family members and settle in the room, too much information on arrival tired of a trip is not totally received, but it does not seem to me that we are not available for anything. But I hope that the next time he shows up we could give you a room with a bigger shower Best regards

76/5000 Thank you for your judgment and we hope to see you soon in Rome. Yours sincerely

Egregio Signore/a la ringrazio della sua recensione, riguardo aal bagno e' normale ricavarlo nella camera in quanto essendo edifici storici dell'800 e non potendo modificare la struttura ci siamo dovuti attenere alle misure esistenti, le garantisco sia la camera per l'eta' del palazzo sono grandi,la prossima volta ci contatti e vedremo di accontentarla dandole una camera piu' grande.