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西班牙台階酒店的評價

西班牙台階酒店
Via Vittoria, 32, Rome, RM

評價

8.4

很好

10 分評分，優異；140 則評價中有 66 則" "
8 分評分，不錯；140 則評價中有 48 則" "
6 分評分，一般；140 則評價中有 15 則" "
4 分評分，欠佳；140 則評價中有 7 則" "
2 分評分，很差；140 則評價中有 4 則" "

8.6/10 

整潔度

9.0/10 

職員與服務

7.0/10 

設施服務

8.2/10 

住宿狀況

8.0/10 

環保程度

評價

10/10 優異

Ka Yan (Hong kong)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
We stay here one night, staff are very helpful and nice, location near metro and attractions, only 5 minutes from metro to hotel, our room is clean and tidy, facilities very good, the bed is comfortable, we are satisfied this hotel, strongly recommend

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
Good location，good hotel
It's a tiny but clean room. Good location to Spanish Step and railway station. Nice

8/10 不錯

Ryan R

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location, good staff especially maka/maria Some Staff go out of their way to ensure you have a pleasant stay. Rooms are a bit small, only reason for 4 stars
於 2024 年 4 月住了 7 晚

8/10 不錯

Samantha

讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 5 晚

10/10 優異

Jeff

讚好：整潔度、職員與服務和住宿狀況
Overall great
於 2023 年 7 月住了 14 晚

2/10 很差

Mateo

不滿：職員與服務和住宿狀況
Malheureusement pas se que les images montrent publicité fausse
於 2023 年 7 月住了 3 晚

4/10 欠佳

Lourdes

家人同遊
Nuestra habitación no tenía regadera sólo un jacuzzi para dos personas No lo recomiendo
於 2023 年 6 月住了 3 晚

8/10 不錯

Anthony

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
This hotel was great. It has a modern flair and was very conveniently located. I would recommend it!!!!
於 2023 年 6 月住了 4 晚

6/10 一般

Pierpaolo

商務旅客
讚好：整潔度和住宿狀況
不滿：客房舒適度
於 2023 年 6 月住了 1 晚

10/10 優異

Julio

伴侶同遊
讚好：整潔度和住宿狀況
Silvia was very helpfull with award acomodations. Thanks
於 2023 年 5 月住了 2 晚
Riccardo 於 2023年5月12日的回應
Thanks for your stay..

6/10 一般

Silvia

伴侶同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Posizione molto comoda, praticamente in piazza di Spagna; ma la camera è stata una delusione: piccola con il lavandino in camera ed un bagno piccolissimo senza aereazione.
於 2022 年 12 月住了 2 晚

10/10 優異

Susan (Elora)

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Great breakfast across the road. Front door is heavy and hard to open if you have mobility issues.
於 2022 年 6 月住了 4 晚

6/10 一般

Jonas

於 2022 年 5 月住了 3 晚

10/10 優異

Regina Maria Dos Reis

家人同遊
讚好：職員與服務、設施服務和住宿狀況
Je suis ravi d’avoir était, l’hôtel magnifique le personnel adorable et très profiter et très bien placé au centre de Rome un rêve,je retournerai sans hésiter .je recommande oui vous allez aimer.
於 2022 年 5 月住了 5 晚

10/10 優異

Giusepoe

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice
Nice room on the heart of Rome 2 minutes walk from piazza di spagna and fontana di trevi
於 2022 年 2 月住了 2 晚
Riccardo 於 2022年3月11日的回應
Thanks for your feedback

6/10 一般

Muhammad

讚好：職員與服務和住宿狀況
不滿：設施服務
Good place to stay. Very close to everything. There is no coffee machine or water heater for tea.
於 2021 年 10 月住了 4 晚

10/10 優異

jesus

於 2021 年 5 月住了 1 晚

10/10 優異

thierry

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 11 月住了 1 晚
Riccardo owner 於 2019年12月6日的回應
Thank you so much for your feedback, we look forward to having you again as our guest ..

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和住宿狀況
不滿：設施服務
於 2019 年 9 月住了 5 晚

10/10 優異

Carlos

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 2 月住了 2 晚

2/10 很差

真實旅客

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
WARNING AVOID AVOID This is not a Hotel, This is not a Guesthouse. It’s a room and if you want the breakfast on offer you have to leave the building and go across the road to a cafe. I have a disputed at the moment with my credit card about this diabolical establishment. When you check the reviews BELIEVE the bad reviews as they are TRUE. SCAM - SCAM - SCAM - SCAM - SCAM.
於 2018 年 12 月住了 4 晚
Riccardo owner 於 2019年2月10日的回應
Dear customer, we regret that your stay at our hotel was not to your liking, but I want to clarify things .. if you at the time of booking well read the profile of our structure, could perfectly understand that it was a guest hause .. as for breakfast, I highly recommend not to write fake, because it is true that you have to cross the road (2 meters) but it is also true that it is a QUALITY breakfast, unlike other hotels that they give the buffet breakfast with discount food. finally, please do not do this kind of reviews, as they do not describe the structure, but it's just a spite of his, for not having breakfast in the room.

10/10 優異

Kevin

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great room! Review for iRooms Central Station iSpa
This review is not for the Spanish Steps but for the Central station iRooms. We booked the iZen suite at the Spanish steps, so that we could be close to the Spanish steps and have an in-room jetted tub. Sadly on the day of arrival we received a message that the jacuzzi in that room had been acting up and the room was out of service for a week, therefore transferring us to the iSpa suite at the iRooms Central Station. I very much enjoyed the room we received as it was clean, close to the Colosseum, easy to find, and still had a large jetted tub. The room came with a complimentary mini fridge that was restocked every day and it came with a bottle opener. The glass bathroom door to the shower and toilet room were broken, but that did not affect the use of either of the two as there was another door for the bathroom that could be closed. The iPad was a cool touch, as you could change the colors of the lights and use it like you would at home, Netflix, Spotify, etc. Only recommendation I would give the hotel is to only give admin access to the iPad so that apps could not be downloaded as I was able to do so without an iTunes password. The bed was very comfortable and the room was dark and quiet at night. The jetted tub was clean and so nice, as it was built into the floor. If this hotel was my booking I would give it a 5/5 and definitely stay again. Due to the inconvenience I give the Spanish Steps a 4/5.
於 2018 年 9 月住了 1 晚

10/10 優異

Roberto

讚好：整潔度、住宿狀況和客房舒適度
Tutto meraviglioso, ma...
Tutto splendido, devo però lamentarmi del fatto che alla partenza la ragazza alla reception chiama il taxi e mi garantisce che in 5 minuti sarebbe arrivato... non sapeva nulla che il centro di Roma era chiuso per una maratona e il risultato è che ho perso l'aereo anche partendo 2 ore e mezza prima del volo, pagando 600 € per due biglietti un'ora dopo. Credo che il servizio di un hotel dovrebbe comprendere anche queste semplici e banali informazioni.
Riccardo 於 2018年4月12日的回應
Ciao Roberto, ci dispiace per quanto accaduto, tu hai scelto il taxi normale, e purtroppo non dipende da noi, in quanto chiamando radio taxi sono loro a pensarci. Per la prossima volta ti invito a scegliere il nostro transfer privato, con il quale garantiamo precisione e puntualità. Inoltre colgo l'occasione anche per ringraziarti per il tuo commento. Spero di averti di nuovo come nostro ospite, in modo tale da rimediare a quanto è accaduto.

2/10 很差

Daniel

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
DO NOT STAY AT THIS HOTEL!!
DO NOT BOOK HERE! We showed up and no one was there to receive us. We had to go to the café next door to ask if they knew anything about this hotel and they called the receptionist to help us out. 30 mins later the manager shows up and tells us that the room was no longer available! Then HE LIED to us saying that he booked us at another one of there property '5 mins away' which was almost 3km away! They gave us an 'upgraded' room at another property which we did not want to stay in and would not refund anything. STAY AWAY from this hotel, incompetent and deceitful staff and you risk showing up with a confirmation and nowhere to stay! Ive been a gold member on hotels.com for 8 years and this was hands down the WORST stay I have ever had. Buyer beware.
於 2017 年 10 月住了 1 晚
Dear Daniel, I'm sorry for what happened, but I want to point out that you were aware of the marriage because we talked to you the day before, and moreover we sent you two emails with the details of the new place. Unfortunately, we had a mistake on the portals, and your bookshop came in, although we did not have availability. It's not even nice what you've written, because you have not even seen how it is within our structure, and this can affect the choice of our future customers who will read your comment. I hope you can remedy, and have you as our guest, to show you our professionalism, and the beauty of our structure. Riccardo

10/10 優異

David

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great visit to Rome.
The room was o.k. The glass table tops on either side of the bed had cracks in. Apart from that the room was a boutique style room and was very good for our purpose. Which was to sleep and shower. No coffee making faclities which is a shame. We had to eat breakfast in a restaraunt across from were the hotel was situated, but seeing this was only 15ft away it was not an issue. The hotel or rooms where situated in a back road about 100 mtrs from the Spanish Steps tourist attraction which was superb. We could not have asked for a better base to do our sightseeing tour from. The staff where very friendly and helpful. We would return to Rome which is a superb city. People led us to believe it was dirty but we did not see any off this. Every corner you turned their was another square with sometjing to see. We took a hop on hop off bus for 48 hrs which was o.k but you still had to do a lot of walking. Fitbit reading 90,000 steps over 4 days. Very good four night stay. Cost of drinks could vary greatly. Three course meal reasonably priced. Great aura around the city. Walking through history. One of thr best if not the best we have visited.
於 2017 年 9 月住了 4 晚
Hi David, I am very happy about what you think of us, and I thank you for the little advice you gave us. Our goal is always to be worn, and this can only be done by customers like you. I hope to rejoin you soon as guests. See you Riccardo

8/10 不錯

iroom

讚好：整潔度、職員與服務和客房舒適度
Helt okej
det var bra men något nedgånget. läget är perfekt. frukosten på La buvett är fantastisk. vi bodde i ett av jacuzzi rummen. (iroom) men vi utnyttjade inte jacuzzin. sängen är bekväm och vi sov gott. rummet är rymligt och svalt. dock saknade vi en riktig garderob. vatten, cola och en twix liknande godis fylls på dagligen i minibaren. överlag är vi nöjda men fanns en del damm i hörnen. Storstädning och uppdatering av jacuzzi hade varit önskvärt.
於 2017 年 7 月住了 7 晚

8/10 不錯

elara (london)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice quite hotel right near the Spanish steps
Great small hotel for sightseeing. In a brilliant location right next to the Spanish steps. The room was clean and spacious. The only downside was there was only one window which was facing into a courtyard so didn't let much light into the room and the internet kept cutting out. The hotel staff were lovely and very helpful and accommodating. The breakfast across the street was basic but nice and got us off to a good start. We stayed in the room with the hot tub which was amazing however we only used it once and I would advice anyone staying there to take full advantage of it!!
於 2017 年 7 月住了 3 晚

10/10 優異

Ylva

讚好：整潔度、職員與服務和住宿狀況
於 2017 年 6 月住了 4 晚

10/10 優異

Raul

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excelente
Excelente!!! No primeiro dia chegamos tarde para o checking e o funcionário nos esperou até as 22:00. Funcionários super simpáticos e atenciosos. Localização muito boa, perto de tudo. Café da manhã é em frente ao hotel e muito bom.
於 2017 年 6 月住了 3 晚

8/10 不錯

Stéphane

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel tout près de la Piazza Spagna.
Un hôtel offrant toutes les commodités nécessaires pour un séjours à Rome. Déjeuner offert en collaboration avec un restaurant en face qui est parfait pour bien débuter la journée. L'hôtel est parfaitement situé près de la Piazza Spagna. Un mini frigo est regarni de bouteilles d'eau à tous les jours.
於 2017 年 6 月住了 2 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務和住宿狀況

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
God service og hyggelig resepsjonsbetjening
Veldig hyggelig vertskap! Enkelt, men rent og fantastisk beliggenhet i en smal og hyggelig Romagate.

8/10 不錯

Ellen

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay for a weekend away
Fab stay staff were welcoming and the idioms is in a good location just off the Spanish steps. Breakfast was served in the cafe just opposite and was lovely. The rooms were clean and comfy ... we stayed in the i cube which had funky lighting.

10/10 優異

Erik

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Underbar frukost på litet mysigt café på andra sidan gatan

10/10 優異

Kelly (UK)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel in a perfect location
We had the most amazing few days in Rome, staying at Irooms Spanish steps! The room was lovely, the staff really welcoming and the location was just perfect!! We were able to walk EVERYWHERE and then come back to soak our tired legs in the big double jacuzzi bath!! The only thing missing was hot drinks in the room but that is just a preference as we are British haha :-)

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Perfect hotel by Spanish Steps
I stayed in iZen and the room looked just like the photos. The jacuzzi was super relaxing after walking around Rome all day. There are many cute delicious restaurants nearby. Breakfast was included at a very authentic coffee shop in front of the hotel. I would definitely return.

6/10 一般

Francesco

不滿：整潔度和職員與服務
Ultima volta
Ero già stato in questa struttura e mi ero trovato bene ma questa volta sono stato sfortunato : Wi-Fi non funzionante , aria condizionata praticamente inesistente , segno di un bicchiere in una mensola vicino al letto se non hanno pulito la mensola ....

6/10 一般

真實旅客

Hotel med 5 værelser tæt på seværdigheder i Rom.
Den første nat fik vi ikke det værelse vi havde bestilt.Vi fik et værelse uden vinduer, hvilket ikke var særlig behageligt. Det værelse vi havde bestilt fik vi på dag 2 ved et tiden. Personalet bestod af en person som var meget venlig og hjælpsom.

4/10 欠佳

Sang Uk (서울)

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Location was excellent
Excellent location to access spanish steps and every famous places . However, room and everything was quite poor than my expectation in overall.

10/10 優異

Marc-Daniel

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Tolles Guestroom-Konzept
Tolles Guestroom-Konzept mitten im Herzen von Rom, viele wichtige Hotspots sind fußläufig zu erreichen. Die sehr modern gestalteten, schallisolierten Zimmer mit Klimaanlage, freiem WLAN etc. bieten einen schönen ruhigen Gegenpol zu dem pulsierenden Leben draußen. Die Menschen an der Rezeption sind eher schon als herzlich zu bezeichen, statt einfach nur als freundlich. Auch die (optionale) hoteleigene Organisation des Transfers vom Fluhafen und zurück hat reibungslos funktioniert. Ein weiteres Highlight: Das Frühstück nimmt man in der direkt dem Eingang gegenüberliegenden Bar ein, die auch bei den Einheimischen aus dem Viertel sehr beliebt ist. Somit fühlt man sich von Anfang an weniger als Tourist, sondern eher ein bischen wie ein Anwohner im Kiez. Unser Fazit: Wir werden auf jeden Fall wiederkommen!

10/10 優異

marion (france)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Hôtel très bien placé, aucun bruit.
L'hôtel est très bien placé, a proximité des restaurants et métro. Les monuments sont situés a 15 min a pied, ce qui permet de se balader facilement de jour comme de nuit ! Le personnel est chaleureux, sympathique et disponible. Propreté de la chambre très bien. Le petit déjeuné compris est très bon.

8/10 不錯

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Shopping paradise
If you like shopping, all the shops are around you. Breakfast was lovely... At the cafe in front of the building. The cafe was filled with locals, means good ;-))

10/10 優異

didier (perpignan)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
le top tout simplement
nous sommes absolument ravis d'avoir choisi c'est établissement. "Nanu" nous à reçu d'une façon délicieuse. Vraiment rien à redire, l'établissement, le lieu, tout est parfait pour un séjour à ROME réussi. A recommander vivement

10/10 優異

simon (s)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Väldigt centralt. Gång avstånd till det mesta.
Hade en otroligt bra vistelse. Personalen var trevlig och frukosten på kafét bredvid var underbar. Kommer defensivt åka tillbaka

8/10 不錯

Miguel (Brussels)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent service! nice rooms
Very dedicate personel, very nice rooms, fantastic location.

4/10 欠佳

jos (Amsterdam)

讚好：職員與服務
不滿：住宿狀況
jeugdhotel , bos met 5 sleutels dragen abnormaal.
spaanse trappen geboekt,3 dagen voor vertrek mail ontvangen met overboeking naar hotel in buurt van piaza navone/ pantheon.Als we daar hadden willen wonen had ik dit geboekt! Te korte tijd om iets te veranderen.

8/10 不錯

Andrea (Milano)

讚好：職員與服務、住宿狀況和客房舒適度
Posizione centrale, palazzo storico, personale preparato e disponibile. Un concept di hotel slegato dal tradizionale, ma molto divertente.

10/10 優異

Christina (Singapore)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Excellent location with friendly and helpful staff
very friendly and helpful staff, Nanu. excellent location.

10/10 優異

Uwe (Ruhrgebiet)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
mitten drin in Rom
Für mich der ideale Ausgangspunkt um Rom zu erkunden. Zustand des Zimmers war erfreulich gut. Funktionierte alles, Ausstattung wie beschrieben und auch sauber. Frühstück gibt es in der Bar/Restaurant gegenüber. Angegeben ist Buffett, stimmt aber nicht ganz. Man bekommt 3 Dinge, Getränk, was Herzhaftes und was Süßes. Qualität ist sehr gut und war für mich ausreichend. Wer mehr essen und trinken möchte zahlt zusätzlich. Wasser gibt es in der Minibar auf dem Zimmer ohne Berechnung. Hotellage ist mitten in der Altstadt. Liegt zwischen der Spanische Treppe, ist ums Eck ca. 2 Minuten und Piazza de Popolo ca. 5 Minuten zu Fuß entfernt. Ich habe die Sehenswürdigkeiten die mich interessierten zu Fuß erreichen können. Weiteste Entfernung war das Colosseum ca. 30. Minuten. Ist durch die Lage bedingt nicht ganz leise. Sehr nettes hilfsbereites Personal. Bei einem erneuten Aufenthalt würde ich es wieder buchen.

10/10 優異

dan (london uk)

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great location and staff
Stayed here for 2 nights. Warm welcome on arrival. Room looked fantastic. Big comfortable bed. Had the room with jacuzzi bath which was very nice to have in the room. Room tidied each day, drinks refilled. Staff was keen to help with anything. Overal had a perfect stay.