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雷利路瑟酒店的評價

4 out of 5
雷利路瑟酒店
Via Magenta, 34, Rome

評價

7.0

不錯

10 分評分，優異；228 則評價中有 29 則" "
8 分評分，不錯；228 則評價中有 85 則" "
6 分評分，一般；228 則評價中有 74 則" "
4 分評分，欠佳；228 則評價中有 29 則" "
2 分評分，很差；228 則評價中有 11 則" "

7.6/10 

整潔度

7.6/10 

職員與服務

6.4/10 

設施服務

6.6/10 

住宿狀況

6.0/10 

環保程度

評價

6/10 一般

真實旅客

Not bad
No WiFi in the room, city tax is too expensive
於 2019 年 11 月住了 2 晚

8/10 不錯

Jerry

讚好：整潔度和職員與服務
被子太薄了，也没有备用毯子
於 2019 年 9 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚

6/10 一般

LU

不滿：住宿狀況和客房舒適度
酒店非常破旧 设施非常非常不全 早餐的水果都没有清洗 房间也非常非常小 隔壁房间洗澡的声音都非常清晰

8/10 不錯

Nicolas

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Super location attaccata a Termini. Zona molto tranquilla e hotel silenzioso. Buona il materasso. Da rivedere secondo me la colazione (non solo mele come frutta) e la doccia.
於 2023 年 12 月住了 1 晚

4/10 欠佳

Luis

家人同遊
不滿：職員與服務
於 2023 年 11 月住了 3 晚

6/10 一般

Jenna

伴侶同遊
讚好：整潔度和職員與服務
This hotel gives you exactly what you pay for; convenient location with a reasonable price for the area. We stayed on the fourth floor. Fairly warm in the room with a slow, but functioning air conditioner. The room is small, as the hotel photos depict. Our sheets were clean and towels replaced daily. Washroom was small, but clean. Staff was friendly, from our limited interaction with them. Breakfast is simple and convenient. Wifi functioned well enough in our room to be able to utilize video chat. Don’t expect perfection, but also do not expect to spend a fortune.
於 2023 年 9 月住了 3 晚
E. Marketing Dept. 於 2023年10月9日的回應
Dear Guest, we thank you for your review. Your opinion is very important for us. We are glad that you appreciated your stay at our Hotel and we hope to welcome you again in the future.

8/10 不錯

Grace

於 2023 年 8 月住了 1 晚
E. Marketing Dept. 於 2023年10月9日的回應
Thank you for your review.

10/10 優異

Karla Nayeli

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Client attention was perfect, everything the host was able to answer our requiriments.
於 2023 年 8 月住了 2 晚
E. Marketing Dept. 於 2023年10月9日的回應
Dear Guest, we thank you for your review. Your opinion is very important for us. We are glad that you enjoyed your stay and we hope to welcome you again in the future.

2/10 很差

Khaled

於 2023 年 8 月住了 1 晚

8/10 不錯

DANIEL R

讚好：整潔度、職員與服務和住宿狀況
Atención y limpieza excelente. El desayuno no está incluido y no lo aclaraba cuando alquile. Sale 9€ por persona. La habitación súper chica. La ducha también. En fotos parecía más grande todo.
於 2023 年 6 月住了 4 晚

8/10 不錯

heung cho

於 2023 年 6 月住了 4 晚

2/10 很差

Modelli di Comunicazione

於 2023 年 5 月住了 1 晚
E. Marketing Dept. 於 2023年6月14日的回應
Thank you for your review.

10/10 優異

Wilson Javier

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
En términos generales estuvo bien.
於 2023 年 5 月住了 2 晚
E. Marketing Dept. 於 2023年5月17日的回應
Estimado Cliente, gracias por su comentario, su opinión es muy importante para nosotros. Nos alegramos de que haya disfrutado de su estancia con nosotros. Esperamos verle muy pronto en nuestros hoteles.

8/10 不錯

Terttu (Kauniainen)

讚好：職員與服務
不滿：整潔度

8/10 不錯

Michelle

於 2022 年 12 月住了 4 晚

2/10 很差

Jorge

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Worst service ever.
於 2022 年 4 月住了 3 晚
E. Marketing Dept. 於 2022年12月9日的回應
Thank you for your review.

6/10 一般

Rebekah

It is very close to the termini train station. There are restaurants nearby. The double bed it two twins pushed together, the mattress was a bit uncomfortable. The shower was a bit strange, no shower curtain and the tub was really high up.
於 2022 年 10 月住了 1 晚
E. Marketing Dept. 於 2022年12月9日的回應
Dear Guest, thank you for your review. Your opinion is very important for us. We took note of your comments and shared them with our internal team to improve our service even more.

4/10 欠佳

Karla

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Avalie
Hotel super bem localizado! Porém as instalações são velhas! Papel de parede com aspecto de sujo! Quarto apertado! Ar condicionado e Tv sem funcionar! Recepcionistas com zero vontade de orientar
於 2022 年 10 月住了 1 晚
E. Marketing Dept. 於 2022年10月12日的回應
Dear Guest, thank you for your feedback. Your opinion is very important for us. We took note of your suggestions and shared them with our internal staff to improve our service even more. We are pleased that you appreciated our central location.

8/10 不錯

Martina

讚好：整潔度、職員與服務和住宿狀況
Sehr verkehrsgünstig
Gutes Preis-Leistungsverhältnis, sehr gute Lage, verkehrsgünstig
於 2022 年 10 月住了 6 晚
E. Marketing Dept. 於 2022年10月12日的回應
Dear Guest, thank you for your review. Your opinion is very important for us. We are glad that you enjoyed your stay at our Hotel and hope to welcome you again in the future.

6/10 一般

Rebekah

家人同遊
讚好：整潔度
The bed was uncomfortable, but overall the hotel was decent. Location was perfect for us to catch the train at stazione termini
於 2022 年 10 月住了 2 晚
E. Marketing Dept. 於 2022年10月12日的回應
Dear Guest, thank you for your review. Your opinion is very important for us. We took note of your suggestion and shared it with our internal team to improve our service even more. We are glad that you appreciated our central location. We hope to welcome you again in the future.

4/10 欠佳

Pasquale

商務旅客
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
La habitación apestaba a olor de cigarro, todo muy viejo y me resultó muy caro por lo que realmente ofrece. Siendo un hotel a lado de Termini, tenía expectativas muy bajas sin embargo fué todavía peor
於 2022 年 9 月住了 2 晚
E. Marketing Dept. 於 2022年10月4日的回應
Estimado cliente, gracias por su revisión. Lamentamos que no haya sido de su agrado su estancia en nuestro hotel. Trabajamos con pasión todos los días para ofrecer a nuestros huéspedes una estancia agradable y confortable. Hemos tomado nota de sus comentarios para mejorar aún más el servicio que ofrecemos.

6/10 一般

Arael

家人同遊
不滿：設施服務和住宿狀況
Muy muy pequeñas las habitaciones, el baño es para menores de 10 años
於 2022 年 9 月住了 1 晚
E. Marketing Dept. 於 2022年10月4日的回應
Estimado cliente, gracias por su revisión. Lamentamos que la habitación económica que reservó no cumpliera con sus expectativas. No obstante, te informamos que el Hotel Luce dispone tanto de habitaciones económicas como de habitaciones estándar, de diferentes tamaños y tarifas, y que puedes elegir la categoría según tus necesidades.

8/10 不錯

Rosely

家人同遊
讚好：整潔度、職員與服務和設施服務
Muy cerca de la terminal! El desayuno podría estar mejor, pero no es nada malo, al igual que los cuartos, un poco viejos, pero su ubicación está perfecta! Hay elevador y la atención es muy buena, todos amables! Y puedes dejar tus maletas luego del check out!!
於 2022 年 9 月住了 1 晚
E. Marketing Dept. 於 2022年9月13日的回應
Estimado Cliente, gracias por su comentario, su opinión es muy importante para nosotros. Nos alegramos de que haya disfrutado de su estancia con nosotros y principalmente de nuestra ubicación y la amabilidad de nuestro personal. Esperamos verle muy pronto en nuestros hoteles.

8/10 不錯

Leda

伴侶同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
Posizione perfetta vicino alla stazione di Termini e personale gentilissimo
於 2022 年 7 月住了 3 晚
E. Marketing Dept. 於 2022年7月25日的回應
Gentile Cliente, la ringraziamo per la sua recensione. Il suo parere e' molto importante per noi. Ci auguriamo di poterla ospitare di nuovo in futuro.

10/10 優異

Frank

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is super friendly and eager to help. I have enjoyed every single interaction with all the staff. I was also very pleased because the great majority of the staff knew at least Spanish and English.
於 2022 年 7 月住了 3 晚
E. Marketing Dept. 於 2022年7月13日的回應
Dear Guest, we thank you for your review. Your opinion is very important for us. We are glad that you enjoyed your stay at our Raeli Hotel Luce and that you took the time to leave here your comments concerning your experience. We hope to welcome you again in the future.

2/10 很差

mauro

不滿：整潔度、職員與服務、設施服務和住宿狀況
Struttura obsoleta, senza frigpbar in camera e senza bar di servizio. Bagno sporco. Arredi vecchi. Colazione con macchina dispensatrice di caffè e. Cappuccino decisamente di gusto poco gradevole. Zona frequentata da extracomunitari che bevono birra sugli scalini davanti all'hotel .
於 2022 年 6 月住了 2 晚
E. Marketing Dept. 於 2022年6月13日的回應
Gentile Cliente, la ringraziamo per aver lasciato la sua recensione. Il suo parere e' molto importante per noi. Cogliamo l'occasione per segnalare che il nostro Raeli Hotel Luce e' dotato di arredi in stile classico italiano e si trova all'interno di un palazzo di fine '800, tipico delle strutture del centro di Roma. Il nostro staff multilingue e' a disposizione degli Ospiti h24 ed e' pronto a risolvere qualsiasi problema o inconveniente che possa sorgere durante il soggiorno. La nostra colazione al buffet offre tutti i giorni: cornetti caldi, crostate, ciambellone, yogurt misti, varietà di cereali,diversi tipi di pane, burro, salumi, formaggio, marmellate, miele, frutta fresca, succhi di frutta, latte, caffè e the.

8/10 不錯

Vittore

讚好：整潔度、職員與服務和客房舒適度
Un bell'albergo che necessita di miglioramenti
Albergo appena ristrutturato, ma che deve essere ancora rifinito. La mancanza del porta carta igienica e di sostegni per gli asciugamani rende difficile la gestione del bagno. Così come la difficoltà a scaldare la camera in giorni particolarmente freddi per Roma. La colazione non è all'altezza dell'offerta e il caffé va assolutamente migliorato. Di contro il personale è estremamente professionale e gentile e sempre pronto ad accogliere le richieste della clientela. Ma un posto dove tornerei.
於 2021 年 12 月住了 2 晚

8/10 不錯

Soha

商務旅客, 多人同遊
讚好：整潔度和職員與服務
Egész kellemes, inkább erős 3 csillagos
Összessében megfelelő. Talán nem nevezném 4 csillagnak ,de nagyon erős 3-as, vagy valóban egy gyenge 4 csillagos. Összességében tiszta, ez jó. A karbantartásra jobban figyelhetnének, lenne mit renoválni a szobákban. Az ágy sajnos kényelmetlen. Nem vagyok finnyás, de a matrac ki van feküdve, gödörben alszol. Picit többet vártam. Pürdőben itt ott , minimális de penész előfordul. Ettől eltekintve jó minőség, élhető, 2-3 éjszakát ki lehet bírni viszonylag kényelmesen. Recepció jó és segítőkész. Poggyászmegőrző van. Reggeli fenn van a tetőn, ami látványos, jól esik ott reggelizni. Ajánlom a hotelt!
於 2021 年 8 月住了 3 晚

6/10 一般

Nicola

Cambio hotel
Non era l'hotel che avevo scelto io con la prenotazione! Mi è stato cambiato ancora una volta da Hotels.com e tutto ciò non l'ho affatto gradito
於 2021 年 7 月住了 1 晚

2/10 很差

真實旅客

於 2019 年 7 月住了 3 晚

6/10 一般

Paolo Fileno

商務旅客
不滿：職員與服務和住宿狀況
於 2020 年 1 月住了 1 晚

6/10 一般

Jan

讚好：整潔度
於 2020 年 1 月住了 1 晚

6/10 一般

Misha (Tbilisi)

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Located on quiet street near busy train station. Staff is helpful and breakfast is good too. Unfortunately hotel requires major work, many things are broken. Room we stayed was so small that only place for suitcase was the desk.
於 2019 年 12 月住了 3 晚

6/10 一般

ALEXANDER

家人同遊
Хорошие завтраки, плохой wi fi
Обычный римский отель недалеко от вокзала Термини. Из плюсов - хорошие по итальянским меркам завтраки, в номере небольшой холодильник. Из минусов - wi fi работает только возле лобби, причем там всего два маленьких дивана, они постоянно заняты и сидеть почти негде. Номера маленькие
於 2019 年 12 月住了 2 晚

4/10 欠佳

真實旅客

於 2019 年 11 月住了 2 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度和職員與服務
Wir lieben das Hotel wegen der guten Verkehrsanbindung. Das Personal ist super nett und immer bereit Wünsche der Gäste zu erfüllen. Für einen Städtetrip optimal. Für einen längeren Aufenthalt bedingt zu empfehlen. Die Zimmer sind für eine Schlafmöglichkeit optimal. Nicht aber für eine Nutzung darüber hinaus zu empfehlen. Preis und Leistung sind unübertroffen. Das Frühstück ist reichhaltig und auch mit wechselnden Angeboten in Buffetform. Für einen Romaufenthalt bis zu 7 Tagen wirklich eine sehr günstige Bleibe. Vor allem ist man schnell auf Grund der Nähe zum Termini an allen Ecken der Stadt. Aber auch in 20 Minuten zu Fuß z.B. am Colosseum, spanischer Treppe oder den Brunnen.
於 2019 年 11 月住了 3 晚

6/10 一般

Marilena (Salerno )

商務旅客
讚好：職員與服務
不滿：整潔度
Ho comunicato alla reception i problemi relativi alla stanza solo all'uscita perchè non mi interessavano più di tanto. Il personale è stato formale e corretto.
於 2019 年 11 月住了 2 晚

2/10 很差

真實旅客

不滿：設施服務和住宿狀況
於 2019 年 11 月住了 1 晚

4/10 欠佳

HC (Canada)

多人同遊
The best is their breakfast. I would only give this hotel a 3 star not 4 star. Not even WiFi in the rooms for a 4 star hotel? Really!
於 2019 年 11 月住了 2 晚

8/10 不錯

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2019 年 10 月住了 3 晚

10/10 優異

真實旅客

讚好：整潔度、職員與服務、設施服務和住宿狀況
La colazione era veramente buonissima, anche la camera era confortevole.
於 2019 年 10 月住了 2 晚

4/10 欠佳

Gene

不滿：職員與服務和客房舒適度
Teeny tiny room
Ist, the room was tiny probably 8x8 - and it wasn't just our room. We saw several on our floor that appeared to be the same and the desk clerk said all rooms were the same. There was no dresser for clothes. But there was a hook in the hallway! The bathroom was clean and modern but again there really wasn't any space to store toiletries and there was some mold on the shower tiles. We stayed at this property for 3 nights, and for the 1st 2, the TV didn't work. On the 2nd day someone came to "fix" the tv and while it was obvious that the cable was frayed and needed to be replaced, the "repair man" had no tools or equipment of any kind with him. On the 3rd day the tv worked thanks to a new cable being installed. The breakfast was a bright spot in our stay. A good assortment of fresh pastries, fresh fruit, yogurt, cold cuts and cheeses are offered along with 3 different juices, coffee and hot chocolate. No complaints there. The location, 2 blocks from the train terminal was as expected and there were several nice restaurants in easy walking distance and there is a convenience store and a self service laundry across the street. My wife was concerned about people who were milling around the hotel but it seemed to be quiet after around 9pm. Management was very responsive to our requests for extra towels, pillows and bath products
於 2019 年 10 月住了 3 晚

8/10 不錯

真實旅客

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Closed to Termini Rome main train station, walking distance from the station.
於 2019 年 10 月住了 3 晚

6/10 一般

MUSTAFA

讚好：整潔度和住宿狀況
不滿：職員與服務
good location, but NO WIFI in rooms ??
I was very disappointed from the free WIFI , Because there is no WIFI in the rooms !!! I should go and seat in the lobby to use internet !! really it's disturbed my stay in the hotel
於 2019 年 10 月住了 4 晚

4/10 欠佳

真實旅客

伴侶同遊
不滿：住宿狀況
Air conditioning not working properly. The bed mattresses needed to be replaced.
於 2019 年 9 月住了 2 晚

6/10 一般

真實旅客

讚好：職員與服務
It deserves "2 star"
I assume the photos were taken 10-20 years ago. Definately not a 4-star hotel anymore, everything aged, rooms was smaller than image, could not open my 24" suitcase on the floor. Twin bed packed together, one mattress OK and another one too-too soft that made my back sore. Lobby size is not bad but the big problem is wifi only available here (not in the room) in lobby where sofas are shabby with dirts and some seats are so hard just to prevent you sitting too long. The positive is location, just 200m from Rome Train Terminal and staffs are nice and helpful.
於 2019 年 9 月住了 3 晚

10/10 優異

donZrinko (Dortmund )

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
hotel je na odlicnoj poziciji 200 metara od Terminija ali u sporednoj ulici tako da nema buke, dorucak za talijenske pojmive je odlican ali doslovno i vise nego dolican. kreveti bi mogli biti bolji ali sve u svemu ok.
於 2019 年 9 月住了 3 晚

8/10 不錯

Joan Lind

讚好：整潔度、職員與服務和住宿狀況
Fint hotel
Fint hotel til prisen. Meget lille værelse. God morgenmad. God beliggenhed tæt på stationen.
於 2019 年 9 月住了 1 晚

10/10 優異

真實旅客

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
todo perfecto. normal. cumplieron. con la reserva.
於 2019 年 8 月住了 1 晚