A best hotel, and very good location.
P.S. only the toilet is not good, very poor. Can't flushed the toilet. And no handle at the bathtub when lying in water. I hope the hotel could improve this. Thanks.
We purchased 2 nights for 2 junior suites. The a/c of both rooms did not function properly and we could not cool down the rooms. We communicated this to the reception and management and requested to be changed to other rooms with no success. We paid a high rate and we feel we should be compensated. Also one of the rooms when we first went in was not clean, smelled bad , rugs with stains, and bed duvet dirty ( took pictures) .
Agustin
於 2024 年 7 月住了 2 晚
6/10 一般
Chirine
2024年7月18日
讚好:住宿狀況
不滿:職員與服務
Good
Chirine
於 2024 年 7 月住了 3 晚
10/10 優異
JOHN
2024年6月16日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very well trained staff.
Very helpful. Bar staff extremely
Polite on the rooftop as where all
The concierge team. Clean rooms. On the rooftop you can see some sort of Fake plant wall on the top of the building wall that needs to be removed . Otherwise a great stay
JOHN
於 2024 年 6 月住了 4 晚
10/10 優異
Jacqueline
2024年6月15日
Jacqueline
於 2024 年 6 月住了 4 晚
10/10 優異
Guilherme (Northbrook)
伴侶同遊
2024年5月15日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel at a great location, conveniently located in front of a subway station and right next to a "Hop On Hop Off" bus stop if you are touring the city.
One minor detail is that if you get a room with a terrace, you can hear guests from other rooms when they are in the terrace area. This was not a problem for me because the other guests were great and kept the noise to a minimum, but it could be a problem if you are looking for a super quiet room.
Guilherme
於 2024 年 5 月住了 2 晚
10/10 優異
Syed
家人同遊
2024年4月30日
讚好:整潔度、職員與服務、設施服務和住宿狀況
What a great place to stay in Rome. All the tourist sites are within walking distance. Lots of shopping and dinning options around the hotel.
Friendly and
However, No iron and ironing board in the room was a big inconvenience. They provided handheld Steam iron which was not ideal to press the clothes.
No microwave in the room also.
Syed
於 2024 年 4 月住了 8 晚
10/10 優異
Liliana
多人同遊
2024年4月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Liliana
於 2024 年 4 月住了 2 晚
2/10 很差
Sam
商務旅客
2024年4月20日
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
shouldn't be a Marriot
In short This hotel at best is a Holiday inn
Sam
於 2024 年 4 月住了 5 晚
8/10 不錯
Dhari
多人同遊
2024年4月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I would take these points in mind:
(Disadvantages):
• Noise corridors all day long, with lots of door closures.
• Room cleanliness is 7/10.
• TV is not smart! And most of the channels are local.
(Advantages):
• Helpful staff.
• great location in middle of everything.
• 2 taxi stops infront of the hotel (which is a must).
Dhari
於 2024 年 4 月住了 5 晚
8/10 不錯
Davilyn (MARIETTA)
2024年4月16日
Davilyn
於 2024 年 4 月住了 1 晚
8/10 不錯
Juan Camilo
2024年4月10日
Juan Camilo
於 2024 年 4 月住了 3 晚
10/10 優異
Veronica (Laguna Niguel)
家人同遊
2024年4月6日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel, great service, great location. Fabrizio at the breakfast area was the best!!!
Veronica
於 2024 年 4 月住了 1 晚
6/10 一般
CARLOS
家人同遊
2024年4月5日
不滿:整潔度
Hotel regular
El personal de recepción y concierge son muy buenos pero no pueden resolver las deficiencias que tiene el hotel, es un hotel muy viejo que intenta parecer nuevo. Las regaderas miden máximo medio metro cuadrado la limpieza es pésima, pésima. A pesar de un personal de recepción amable no pueden cubrir las grandes deficiencias que tiene el hotel. Las camas no corresponden a un hotel de Marriott las almohadas son pésimas.
CARLOS
於 2024 年 4 月住了 3 晚
2/10 很差
Maria
商務旅客
2024年2月27日
讚好:職員與服務和設施服務
Epic fail in all ways. I arrived very early at 9:00am and yes I know that check in is at 3pm but I offered to pay extra for an early check in. But they said I had to wait. So I waited upstairs then waited in the bar area and then in the lobby- the hotel was fairly empty- I did see a few others check in after me and they got access to their room before I did. I feel like that shouldn’t happen and if so that they then at least give me an update on my room status - I was traveling for over 20 hours.
Once I finally got into my room, the lights didn’t work. You could tell this room was used recently. The poor bellman ran up and down changing the keys 3 times to get the lights to work. Management called me and said they would figure it out. I fell asleep and woke up 3 hours later still with no electricity. I called down and they said they forgot. Once I hung up they finally switched the lights on. Unbelievable. You should also know that elevators are very very slow, and the front desk at check out is very very slow. And on top of it they tried to charge me over 100€ more than what I booked on Expedia. My rate was 308.18 € and at checkout they were charging me 429€. They were confused and not sure how to handle. I told them to figure it out and email me with the correct bill. Location is great, but inside the hotel is very noisy because the hallways are all marble and you can hear everything plus the doors slamming. The bellman and the gym were the only positive to this property.