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羅斯福巴拉德美洲最佳價值酒店的評價

2 out of 5
羅斯福巴拉德美洲最佳價值酒店
2203 East Highway 40, Roosevelt, UT

評價

7.4

不錯

10 分評分，優異；291 則評價中有 71 則" "
8 分評分，不錯；291 則評價中有 117 則" "
6 分評分，一般；291 則評價中有 49 則" "
4 分評分，欠佳；291 則評價中有 36 則" "
2 分評分，很差；291 則評價中有 18 則" "

7.2/10 

整潔度

8.0/10 

職員與服務

6.8/10 

設施服務

6.8/10 

住宿狀況

7.2/10 

環保程度

評價

2/10 很差

Jennifer

親子同遊
不滿：整潔度、職員與服務和住宿狀況
At 11 there’s no delivery and room could’ve been more clean
於 2024 年 4 月住了 1 晚
paul 於 2024年5月4日的回應
We'll definitely take note of that and work towards enhancing our services in those aspects. Thank you for bringing it to our attention.

2/10 很差

Brett

商務旅客
不滿：整潔度、職員與服務和住宿狀況
Needs to be upgraded
於 2024 年 4 月住了 1 晚
paul 於 2024年4月28日的回應
Dear guest Thank you for taking the time to share your feedback with us. We are truly sorry to hear about

2/10 很差

Lindsay

不滿：整潔度、職員與服務和住宿狀況
Horrible booked this at 10 pm at night (well after check in) but got the date wrong was meant to be for the 24th) tried to contact them with no answer, kept trying still no answer ended up going through the app and Expedia contacted them and they said I could not get a refund or even change the date to today… so I paid for a room I never used so 0/10 from me if that’s how they act to not having someone stay then I am dosgusted and will voice this opinion to anyone I meet
於 2024 年 4 月住了 1 晚
paul 於 2024年4月25日的回應
I'm sorry to hear about your frustrating experience with booking through Expedia and the hotel's response. It's certainly disappointing when you're unable to reach the property to rectify a mistake in booking dates, especially when it results in paying for a room that couldn't be used.It's understandable that you feel upset and disappointed with the outcome. It might be helpful to review Expedia's policies regarding cancellations and changes, especially when booking late at night or after the hotel's night audit. Leaving feedback about your experience can also be a way to share your concerns and potentially prompt improvements in customer service.I hope your future travel experiences are smoother and more enjoyable. If you have any questions or need further assistance, please don't hesitate to reach out.

8/10 不錯

Marda (Stansbury)

於 2024 年 4 月住了 1 晚

8/10 不錯

Luke

於 2024 年 4 月住了 1 晚

10/10 優異

Shannon

商務旅客
讚好：整潔度、職員與服務和住宿狀況
The property is dated but clean and for the price, worth it.
於 2024 年 4 月住了 1 晚

8/10 不錯

Shannon

商務旅客
不滿：設施服務和住宿狀況
The room is dated and smells like cigarettes
於 2024 年 3 月住了 1 晚

8/10 不錯

Shannon

商務旅客
讚好：整潔度
不滿：設施服務
The property is dated and smells of cigarettes!
於 2024 年 3 月住了 1 晚

8/10 不錯

Crystal

家人同遊
Outdated property. Holes in the sheets, bugs crawling all over the floor in the bathroom, non smoking room smelled like cigarettes. But it was warmth from the storm that hit.
於 2024 年 2 月住了 2 晚

10/10 優異

Katherine

讚好：職員與服務
The gentleman who helped us was awesome!
於 2024 年 1 月住了 2 晚

8/10 不錯

Chrissie

讚好：職員與服務
於 2024 年 1 月住了 3 晚

2/10 很差

Traci

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
The rooms where dirty . We tried to check out to go to a new hotel and they wouldnt even. He k us out. There was bugs, bloody sheets, hair in the bath tub, mold in the coffee maker and so on. We are still trying to get a refund from this hotel. We where told we had to wait for the manager to come back on 01/02 .
於 2023 年 12 月住了 1 晚
paul 於 2024年1月8日的回應
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

8/10 不錯

Austin

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice property, seemed louder then most place I have stayed. Bed was hard.
於 2023 年 12 月住了 1 晚

6/10 一般

Katrina

家人同遊
讚好：職員與服務和客房舒適度
不滿：整潔度和住宿狀況
於 2023 年 11 月住了 2 晚

8/10 不錯

Robert J

讚好：整潔度
於 2023 年 11 月住了 2 晚

8/10 不錯

Awilda

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
I reserved a smoking room by mistake. The owner was great and understanding in changing the room for me.
於 2023 年 11 月住了 1 晚

6/10 一般

Lila

家人同遊
不滿：住宿狀況和客房舒適度
於 2023 年 11 月住了 3 晚

10/10 優異

Leydy

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚

8/10 不錯

Alan

伴侶同遊
讚好：整潔度和職員與服務
不滿：設施服務
It was fairly clean, parking was easy, As n average motel stay. No real complaints.
於 2023 年 10 月住了 1 晚

8/10 不錯

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 2 晚

4/10 欠佳

John

不滿：住宿狀況和客房舒適度
Towel rack was falling off to wall.....room heater was very dated .....very noisy next to 2 lane highway
於 2023 年 9 月住了 1 晚
paul 於 2023年10月1日的回應
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

4/10 欠佳

Grant

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Room didn't have towels, smelled like cigarettes, and the hotel didn't have enough roll away beds so I had to sleep on the floor.
於 2023 年 9 月住了 1 晚
paul 於 2023年9月25日的回應
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

8/10 不錯

Thomas

於 2023 年 9 月住了 1 晚

8/10 不錯

Byron

讚好：整潔度和職員與服務
We could hear the people above us but overall it was fine
於 2023 年 9 月住了 1 晚

10/10 優異

Kelly

於 2023 年 9 月住了 2 晚

10/10 優異

CATHLEEN

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great value
.
於 2023 年 9 月住了 1 晚

10/10 優異

Alexis

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 9 月住了 1 晚

10/10 優異

Christy

讚好：整潔度、職員與服務、設施服務和住宿狀況
They were very reasonable and responsive in fulfilling my requests.
於 2023 年 9 月住了 1 晚

2/10 很差

Brian

讚好：職員與服務
不滿：整潔度和住宿狀況
This place is not cleaned well. There was fingernail clipping, hair and bugs. The shower curtain was originally white but had black dirt all over it. Front desk guy was super nice and friendly.
於 2023 年 8 月住了 3 晚
paul 於 2023年8月31日的回應
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

6/10 一般

Paul

商務旅客
讚好：職員與服務
不滿：整潔度
Really nice staff and very friendly. The room was a bit dirty; carpet was not vacuumed well, hair in the tub drain, pair of shoes behind the door….. lol but I still had a great time! Thank you
於 2023 年 8 月住了 1 晚

10/10 優異

Taylor

於 2023 年 8 月住了 5 晚

8/10 不錯

Angela

伴侶同遊
讚好：職員與服務
The room was not the best for the price. Burns in the blankets and the carpet was questionable. I've stayed at the Best Western up the street for $30 more and it was a much nicer place. Not bad for a nights rest though.
於 2023 年 7 月住了 1 晚

6/10 一般

Ben

於 2023 年 7 月住了 1 晚

8/10 不錯

Arthur

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Everything was as expected from this type of motel. Room was clean, hot water, beds were great. My only complaint is two out of the three towels had large stains on them. Other than that I would stay here again.
於 2023 年 7 月住了 1 晚

2/10 很差

Triana

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Scared and disappointed.
Given the cost of the two rooms we paid, we assumed the room would be decent even though we knew it wasn’t the most up to date. We were sorely mistaken. Cigarette butts on the stairs, garbage on the ground, stains on the sheets, holes in the bed covers, unknown substances on the walls and someone’s used soap in the shower. The room smelled sour upon entering in and that was due to the very loud wall unit air conditioner. We were in a town 30 minutes away for work at the rodeo, and weren’t back to our room until 1AM. At about 2:30, someone near our room started banging on doors. At about 3AM, more banging on doors and a woman started screaming and wailing outside on the walkway. My assumption is other guests and management came out to try to calm her down to no avail. Multiple voices were heard and so I thought it was handled. At about 3:45 more screaming and wailing from the same woman with other people and then more banging on doors. It finally settled down, but overall, took 2 hours of a lot of commotion and it sounded like the police were involved. We were supposed to stay two nights, but with a child with us and having to work until late again the next night, we weren’t taking our chances. When I discussed the situation with management and that we were going to find a new hotel, I was told that they weren’t aware of the situation during the night, and that I was at fault for not calling the front desk when everything was going on.
於 2023 年 7 月住了 2 晚
paul 於 2023年7月11日的回應
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

4/10 欠佳

Douglas

不滿：整潔度、職員與服務和住宿狀況
於 2023 年 6 月住了 1 晚
paul 於 2023年7月5日的回應
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

8/10 不錯

Adam

於 2023 年 6 月住了 4 晚

10/10 優異

Maria

於 2023 年 6 月住了 1 晚

10/10 優異

Bradley

於 2023 年 6 月住了 2 晚

6/10 一般

Justin

於 2023 年 5 月住了 2 晚

2/10 很差

Pamela

親子同遊
不滿：住宿狀況
Reserved a non smoking room. They gave me a smoking room. Police showed up due to other guests being out of control. It was a trashy, dirty place to stay. Never again.
於 2023 年 5 月住了 1 晚
paul 於 2023年5月30日的回應
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

10/10 優異

ALEKSANDR (honolulu)

讚好：整潔度、職員與服務和住宿狀況
Friendly staff, pool was clean
於 2023 年 5 月住了 1 晚

10/10 優異

Kimberly

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Adequately Comfortable
It was comfortable, not stellar but comfortable and adequate a place to shower and a bed to sleep in. I appreciate that there are these places so that you can regroup and recoup from long distance drives.
於 2023 年 5 月住了 1 晚

10/10 優異

Ben

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay !!!!
Great hotel !! Very friendly people - will stay again
於 2023 年 4 月住了 4 晚

10/10 優異

Arnold

於 2023 年 4 月住了 1 晚

8/10 不錯

Andre

於 2023 年 3 月住了 1 晚

10/10 優異

Dewey

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 3 月住了 1 晚

2/10 很差

Katch Kan

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 2 月住了 1 晚
paul 於 2023年2月16日的回應
Your feedback is surprising to hear as our goal is to provide clean and comfortable accommodations to all our guests. Additionally, our team is dedicated to delivering friendly, professional service. Nonetheless, as it seems your stay was not reflective of our usual standards, we will be discussing your concerns with our team to ensure we are meeting our goal. Thank you for letting us know how we can improve. We look forward to putting your feedback into action

6/10 一般

Diane

家人同遊
於 2023 年 2 月住了 2 晚

10/10 優異

Bonnie Rae

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Good experience due to a somber reason
Staff was friendly and fast. Check in was quick and easy along with check out. Breakfast was good. My first contact with them was to make sure our room was on ground level. They made sure that was done.
於 2023 年 1 月住了 1 晚