West Palm Beach CityPlace Hotels

"I had a wonderful experience staying at the Hilton Garden Inn. The young lady at check-in was extremely helpful, friendly, and made the process fast and easy after a long day of traveling. The room was very nice, clean, and comfortable, and I especially enjoyed the beautiful view of the city. Overall, it was a pleasant stay, and I truly appreciated the great customer service and welcoming atmosphere. I would definitely stay here again. The only thing I would mention is that every time I receive a review request, it references a welcoming gift, but I have never actually received one during any of my stays. It’s a small detail, but something worth noting for consistency with guest expectations. The only other thing was there was a homeless young man who was getting the free coffee, and the staff literally threw him out the door. It broke my heart."

"Fun place to stay in great position between the beach and Worth Avenue. Pink themed throughout which is cute and stylish. This was the second time we stayed at this hotel and not as good as first time. The first time we were bowled over by the friendly and helpful staff and abundance of everything attitude. Nothing was too much trouble during the first stay. This time not so much and some of the girls at front of house could do with a refresher course on customer service. Overall we had a wonderful stay thank you."

"Never again too many issues from start to finish "

"Hotel matches price so hard to complain"

"Did not use the breakfast or the bar"

"No kitchen was not a complete kitchen no stove. Didn’t use laundry "

"A very nice facility with friendly staff. "

"i generally stay at residence inns when traveling my entire experience at this hotel was the BESTi have been,ed at check in was especially friendly,the check out employees at the desk ,and the friendlyness of the housekeepers was also some of the best we have encountered as a former marriott employee,good job to the g.m.and other dept.heads,your lucky to have your employees."

"Enjoyed it"