West Palm Beach CityPlace Hotels

"I recently stayed at Studio 6 Extended Stay and had a very disappointing experience. The property is extremely worn down and not clean. My room was dirty upon arrival, with unclean cabinets and even a roach in the bathroom. Several advertised amenities were missing or didn’t work; no coffee maker or toaster, and the microwave was broken and never fixed, forcing me to buy my own for my 5-night stay. There was also no silverware or plates, which is unusual for an extended stay. The main ceiling light was also not functional. The shower was poorly designed, with the curtain cutting the space in half, and the water pressure was very weak. The bed was also uncomfortable. Basic operations were frustrating; my room key stopped working every night, so I had to go to the front desk daily to reprogram it. To get fresh towels, you have to bring your dirty ones to the lobby instead of having them delivered. The lobby consistently smelled like marijuana, and the parking lot had broken-down cars sitting long-term. There were also late-night disturbances with people arguing, fighting and slamming doors. Overall, this property needs major improvements in cleanliness, maintenance, and management. I would not stay here again."

"Did not stay here, requested a refund and the site failed to provide one. "

"Clean room and the layout was great for a family of four"

"Great front desk service! "

"Unbeliavable the standard of service considering the have over 500 rooms"

"Great location easy property to keep a dog. "

"Good "

"Gordon was excellent at the check in counter. The pool girl was very attentive."

"Very nice, impeccably clean cottage very convenient to City Place, downtown WPB and Palm Beach. Isabel was very responsive to our messages.Plenty of towels, new appliances in kitchen, which was well-equipped for cooking. The only issue was that there are only two glasses and two wine goblets!There should be another nightstand in the master, and it would be nice to have some bath mats.Other than that, a great place to stay, in a gentrifying neighborhood."