2/10 糟糕
Laurie N.
2025 年 10 月 27 日
不满意：清洁度
The host let us drop off our food early at the house. Upon entering, we saw how dirty the house was, and we did not even unpack anything. She assured us Housekkeping was coming because they were getting ready for our 4 o’clock check-in. I double checked that they would be cleaning the leaves/dirt out of the pool and outdoor tables and chairs that were covered in dust/dirt/food/bugs and cigarette butts all over patio and they said they were cleaning those.That night there was dirty sheets upstairs with dirt and hair on the twin beds, bugs, and smelled like mold. House was dusty, dirty, and outside not done. There was one roll of toilet paper in bathroom. No hand soap in the bottle. The sponge in the kitchen was filthy and used, the coffee pots were dirty. Furniture and chairs inside the house were stained and we had to sit on towels.Curtains inside were torn to fit the window and were stained. Curtain rod fell on us as we opened the door. Front door is the master BR so when we came and went, we were disturbing the people in the master bedroom. Upstairs bathroom does not have a shower & we were told there was a shower.Outdoor furniture was unusable because it was either broken or covered in a thick layer of dirt. One of the steps on the staircase was broken. Chairs at kitchen table are wobbly. Window sills covered in dead bugs. Pool dirty unusable.
Laurie N.
2025 年 10 月入住 2 晚