Royal Oak Hotel with Pool

"room was nice but not as clean as I thought it should be. there were crumbs under the nightstand and dust around the bottom of the bed. but all in all is was nice."

"Loved the entire stay friendly staff, cleanliness of the Hotel, vibrant atmosphere, delicious food, prompt service, massive casino, valet parking, shuttle service etc. Top Tier Service ❤️❤️❤️❤️"

"Lobby doesn't offer free coffee "

"Clean"

"I had a really great stay. I had an issue with my flight, and the hotel staff was very accommodating and understanding during the situation. The front desk staff was wonderful, and the valet staff was also great and very helpful. The housekeeping lady was especially sweet and made us feel very welcome. Everyone was kind and professional, and it really made the stay even better. Overall, I had a great time and truly enjoyed my experience at this hotel."

"We have always been happy with this property, this time, not so much. We arrived shortly after 5PM to a line of people waiting to check in. Listening as other were being checked in, they were telling guests there was a wait for their rooms. The associate was explaining that guests have been checking in since 7AM, and they are giving out rooms in the order that they came in. Explain to me, what does that mean? In my mind, you don’t have rooms ready, period. She denied that to be the case. She said it was about a 15-20 minute wait. While we were waiting the family behind us got called to the desk for their room. My husband went up to talk to the guy that came out from ‘office?’. He told him we’ve been waiting longer than the 15-20 minute quote. He immediately had a room for us. The front desk peeps, just did not seem as friendly as they normally are. Side note, in room coffee maker did not work. It leaked all over the dresser. "

"IT WAS GOOD"

"Very friendly and helpful front desk personnel and valet"