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拉塞爾維爾溫德姆速 8 酒店的評價

2 out of 5
拉塞爾維爾溫德姆速 8 酒店
2404 N Arkansas Ave, I-40 Exit 81 turn East, Russellville, AR

評價

7.6

不錯

10 分評分,優異;341 則評價中有 120 則" "
8 分評分,不錯;341 則評價中有 101 則" "
6 分評分,一般;341 則評價中有 57 則" "
4 分評分,欠佳;341 則評價中有 35 則" "
2 分評分,很差;341 則評價中有 28 則" "

7.8/10 

整潔度

8.2/10 

職員與服務

7.2/10 

設施服務

7.4/10 

住宿狀況

7.8/10 

環保程度

評價

10/10 優異

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Excellent
於 2018 年 6 月住了 1 晚
GM 於 2018年6月12日的回應
Thank you for choosing award winning Super 8 Russellville Arkansas. We appreciate your choosing us and letting others know that we served you well with your kind rating.

10/10 優異

Shawn

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Ok
於 2024 年 5 月住了 1 晚

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The family and I had an excellent stay. No issues whatsoever, the staff was friendly, knowledgeable, and quick. I would definitely recommend staying here.
於 2024 年 5 月住了 1 晚
GM 於 2024年5月22日的回應
Thank you for selecting us and for revealing your positive view of our business with others. We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured customers and clientele

10/10 優異

Dan

讚好:整潔度、職員與服務、設施服務和住宿狀況
Well managed
於 2024 年 5 月住了 1 晚
GM 於 2024年5月3日的回應
Thank you for selecting us and for revealing your positive view of our business with others. We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured customers and clientele

10/10 優異

Sankhadip

於 2024 年 3 月住了 2 晚
GM 於 2024年5月3日的回應
Thank you for selecting us and for revealing your positive view of our business with others. We strive to deserve accolades like yours every single day and we will never tire of hearing that we please our treasured customers and clientele

6/10 一般

Todd

讚好:整潔度、住宿狀況和客房舒適度
Very clean and nice. I did take off some stars. They didn’t want me to plug my ev more then once. The EV plug was the whole reason I chose this motel. They seem to think they draw a lot of electricity. Don’t have ev plugs useless you let guests use them unlimited.
於 2024 年 2 月住了 1 晚
GM 於 2024年2月19日的回應
We consider reviews by actual customers to be an important part of our business because it reflects upon how well we serve our customers. We will continue to work extremely hard to please everyone who comes through our doors.

10/10 優異

Diane

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This property was so clean! Is smelt good when you walked in, (not like Overland Park KS.) the rooms were clean, linen and towels smelled looked and smelled good. The room was quiet even for being on the highway side. The gentleman at the front desk was very nice. We definitely would stay here again if in the area.
於 2024 年 1 月住了 1 晚
GM 於 2024年1月20日的回應
Thank you for your patronage! We are pleased to be of service to you, and we thank you for complimenting that service with an exceptional rating.

2/10 很差

Laurie

They ask you what your service dog is for and then find a reason to charge you for your service dog.
於 2023 年 12 月住了 1 晚
GM 於 2024年1月20日的回應
We consider reviews by actual customers to be an important part of our business because it reflects upon how well we serve our customers. We will continue to work extremely hard to please everyone who comes through our doors.

6/10 一般

Kendall

家人同遊
讚好:職員與服務
不滿:整潔度
於 2023 年 12 月住了 2 晚
GM 於 2024年1月20日的回應
We consider reviews by actual customers to be an important part of our business because it reflects upon how well we serve our customers. We will continue to work extremely hard to please everyone who comes through our doors.

8/10 不錯

nick

家人同遊, 伴侶同遊
讚好:整潔度和職員與服務
於 2023 年 12 月住了 1 晚
GM 於 2024年1月20日的回應
Thank you for your patronage! We are pleased to be of service to you, and we thank you for complimenting that service with an exceptional rating.

10/10 優異

Robert

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
GM 於 2023年12月2日的回應
We are honored by the review you posted about your experience with us. While we are constantly told face to face how much customers enjoy our service, it takes a very special person to proclaim to the online world that they should check us out. You are one of those individuals and we are proud that you do business with us.

4/10 欠佳

Tanicia

家人同遊
不滿:整潔度和職員與服務
I had to pay an additional $50 after i already paid for the room online. The sheet on the bed had stains on it. The receptionist was nice and he changed the linen on the bed
於 2023 年 11 月住了 1 晚
GM 於 2023年11月28日的回應
Thank you for the feedback. Your remarks are quite concerning to me. I will share these issues with our staff and continue to insist that any lapse in our consumer covenant is completely unacceptable. Thank you for taking your valuable time to provide us with the details. We hope that you will give us the opportunity to demonstrate our positive and eliminate the negatives you describe.

4/10 欠佳

Carl (Birmingham)

不滿:職員與服務
於 2023 年 11 月住了 1 晚
GM 於 2023年11月28日的回應
Thank you for the feedback. Your remarks are quite concerning to me. I will share these issues with our staff and continue to insist that any lapse in our consumer covenant is completely unacceptable. Thank you for taking your valuable time to provide us with the details. We hope that you will give us the opportunity to demonstrate our positive and eliminate the negatives you describe.

10/10 優異

LOUIS

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 1 晚
GM 於 2023年11月23日的回應
What a terrific review. You covered virtually every aspect of what we think a customer should be evaluating when choosing a business such as ours. We appreciate your feedback and look forward to seeing you again soon. Thanks again

10/10 優異

Denise

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 4 晚
GM 於 2023年11月21日的回應
Thank you for your patronage! We are pleased to be of service to you, and we thank you for complimenting that service with an exceptional rating.

10/10 優異

Elizabeth

於 2023 年 11 月住了 1 晚
GM 於 2024年1月20日的回應
Thank you for your patronage! We are pleased to be of service to you, and we thank you for complimenting that service with an exceptional rating.

2/10 很差

Susanne

家人同遊
不滿:住宿狀況和客房舒適度
Loud and ugly
於 2023 年 11 月住了 2 晚
GM 於 2023年11月17日的回應
Thank you for the feedback. Your remarks are quite concerning to me. I will share these issues with our staff and continue to insist that any lapse in our consumer covenant is completely unacceptable. Thank you for taking your valuable time to provide us with the details. We hope that you will give us the opportunity to demonstrate our positive and eliminate the negatives you describe.

10/10 優異

David (BENTONVILLE)

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
This is an older facility, but well kept. Attentive staff, good value. I especially appreciated the EV charging - well managed and very convenient.
於 2023 年 11 月住了 1 晚
GM 於 2023年11月15日的回應
Thank you for visiting us. It's always nice to learn that we have exceeded expectations and especially on such an important occasion as your event. We never lose sight that you, as all of our guests, especially now due to the wonders of the web, have a range of options available to you when seeking out a business to meet your needs. Therefore, your praise today means more than ever.

10/10 優異

Theresa

多人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice
於 2023 年 10 月住了 1 晚
GM 於 2023年10月31日的回應
Thank you for your rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon.

10/10 優異

Bruce

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Perfect better than budget motel
For a budget motel, this was first rate! Clean, quiet, pet friendly. Nice refrigerator/freezer, room for everything I had. Restaurants very close. Perfect!
於 2023 年 10 月住了 1 晚
GM 於 2023年10月25日的回應
Thank you for your rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon.

8/10 不錯

Robert

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
GM 於 2023年10月20日的回應
We are honored by the review you posted about your experience with us. While we are constantly told face to face how much customers enjoy our service, it takes a very special person to proclaim to the online world that they should check us out. You are one of those individuals and we are proud that you do business with us.

6/10 一般

Cheri

讚好:整潔度和職員與服務
不滿:住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
GM 於 2023年10月17日的回應
We consider reviews by actual customers to be an important part of our business because it reflects upon how well we serve our customers. We will continue to work extremely hard to please everyone who comes through our doors.

8/10 不錯

Matthew

多人同遊
讚好:整潔度、職員與服務和住宿狀況
不滿:設施服務
Clean, close to food and gas.
於 2023 年 10 月住了 1 晚
GM 於 2023年10月17日的回應
We are honored by the review you posted about your experience with us. While we are constantly told face to face how much customers enjoy our service, it takes a very special person to proclaim to the online world that they should check us out. You are one of those individuals and we are proud that you do business with us.

4/10 欠佳

真實旅客

讚好:整潔度和職員與服務
Woodstock Reunion
When we arrived for check-in to our smoke-free room, we were pleased to see everything looked nice and pretty clean. After dropping our bags off in our room, we left for the evening. When we returned, the lobby and the hallway our room was on smelt like weed- HORRIBLY!!! I was very grateful the smell had not traveled into our room.
於 2023 年 10 月住了 2 晚
GM 於 2023年10月10日的回應
We consider reviews by actual customers to be an important part of our business because it reflects upon how well we serve our customers. We will continue to work extremely hard to please everyone who comes through our doors.

10/10 優異

Todd

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This small and unique super 8 has everything a traveler needs. Surrounded by restaurants easy access off Interstate, great staff, nice continental breakfast and cleanness. Plus a great price for the value. This is the place my wife and stay when visiting family!
於 2023 年 10 月住了 1 晚
GM 於 2023年10月9日的回應
Thank you for your patronage! We are pleased to be of service to you, and we thank you for complimenting that service with an exceptional rating.

8/10 不錯

Dennis

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 10 月住了 1 晚
GM 於 2023年10月9日的回應
We consider reviews by actual customers to be an important part of our business because it reflects upon how well we serve our customers. We will continue to work extremely hard to please everyone who comes through our doors.

6/10 一般

BOBBY

讚好:整潔度和職員與服務
於 2023 年 9 月住了 2 晚
GM 於 2023年9月26日的回應
We consider reviews by actual customers to be an important part of our business because it reflects upon how well we serve our customers. We will continue to work extremely hard to please everyone who comes through our doors.

10/10 優異

Kathleen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Vacation in Arkansas
on vacation, I stayed at Super 8 for 7 nights. very clean, quiet, and close to many great restaurants. Management and workers were very friendly. I will stay there again.
於 2023 年 9 月住了 7 晚
GM 於 2023年9月23日的回應
Thank you for your patronage! We are pleased to be of service to you, and we thank you for complimenting that service with an exceptional rating.

8/10 不錯

Beverly

讚好:住宿狀況
Nice
於 2023 年 9 月住了 1 晚
GM 於 2023年9月12日的回應
Every day we count our blessings that our business attracts such nice and kind hearted patrons like you. That you would take your time to so generously honor our staff is totally appreciated. We are believers that within each review one gets a glimpse of the character and quality of the reviewer as well as that which they review. That being the case....we can only hope that our business is near the quality that you represent.

10/10 優異

carlos

讚好:整潔度、職員與服務和住宿狀況
Love the stay here. I don’t ever stay at Super 8s but I will come back to this one for sure. A barging for what you get.
於 2023 年 9 月住了 1 晚
GM 於 2023年9月5日的回應
Thank you for your patronage! We are pleased to be of service to you, and we thank you for complimenting that service with an exceptional rating.

6/10 一般

Joseph

讚好:職員與服務和住宿狀況
Very nice entry.
於 2023 年 8 月住了 1 晚
GM 於 2023年8月30日的回應
We never lose sight of the fact that you, like all consumers, have many choices so we thank you for taking the time to inform us of how we did. We hope to see you again soon.

10/10 優異

Juanice

家人同遊
讚好:整潔度和職員與服務
The property was obviously older, but had been cleaned and some renovations done. It was very convenient, well staffed and kept, a good value for the lower prices.
於 2023 年 8 月住了 2 晚
GM 於 2023年8月29日的回應
Thank you for both your patronage and for posting such generous comments regarding our business. We work very hard to ensure that we please wonderful customers like you. Thank you for validating that we are accomplishing that goal.

8/10 不錯

Madeline

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Liked that a washer & dryer were available to use. Friendly staff. Decent breakfast choices. Comfortable dbl. room on first floor.
於 2023 年 7 月住了 1 晚
GM 於 2023年8月29日的回應
Every day we count our blessings that our business attracts such nice and kind hearted patrons like you. That you would take your time to so generously honor our staff is totally appreciated. We are believers that within each review one gets a glimpse of the character and quality of the reviewer as well as that which they review. That being the case....we can only hope that our business is near the quality that you represent.

10/10 優異

Carl (Birmingham)

讚好:整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚
GM 於 2023年8月10日的回應
Thank you for your patronage! We are pleased to be of service to you, and we thank you for complimenting that service with an exceptional rating.

8/10 不錯

Randall

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 1 晚
GM 於 2023年7月3日的回應
We consider reviews by actual customers to be an important part of our business because it reflects upon how well we serve our customers. We will continue to work extremely hard to please everyone who comes through our doors.

10/10 優異

Alanah

伴侶同遊, 寵物同遊
讚好:整潔度、職員與服務和住宿狀況
Loved how convenient this was on such short notice!
於 2023 年 6 月住了 1 晚
GM 於 2023年6月22日的回應
Thank you so much for your recent visit and subsequent wonderful praise. Feedback, especially from such well-spoken customers like you, is not only invaluable to those researching businesses like ours, but is also important to us. We greatly appreciate you taking the time to share your comments and feedback with us. Thanks again.

10/10 優異

Michelle

於 2023 年 6 月住了 1 晚
GM 於 2023年6月22日的回應
Thank you so much for your recent visit and subsequent wonderful praise. Feedback, especially from such well-spoken customers like you, is not only invaluable to those researching businesses like ours, but is also important to us. We greatly appreciate you taking the time to share your comments and feedback with us. Thanks again.

8/10 不錯

真實旅客

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
GM 於 2023年5月15日的回應
We are honored by the review you posted about your experience with us. While we are constantly told face to face how much customers enjoy our service, it takes a very special person to proclaim to the online world that they should check us out. You are one of those individuals and we are proud that you do business with us.

10/10 優異

Peggy

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 5 月住了 1 晚
GM 於 2023年5月11日的回應
We are honored by the review you posted about your experience with us. While we are constantly told face to face how much customers enjoy our service, it takes a very special person to proclaim to the online world that they should check us out. You are one of those individuals and we are proud that you do business with us.

10/10 優異

Adam

讚好:職員與服務和住宿狀況
於 2023 年 5 月住了 1 晚
GM 於 2023年5月7日的回應
Thank you for your rating of our business! Our team works hard to deliver a superior experience in a friendly and courteous manner. Your rating validates our mission, and we look forward to serving you again soon.

10/10 優異

Vicky

於 2023 年 5 月住了 1 晚
GM 於 2023年5月25日的回應
Thank you for both your patronage and for posting such generous comments regarding our business. We work very hard to ensure that we please wonderful customers like you. Thank you for validating that we are accomplishing that goal.

6/10 一般

Michael

多人同遊
讚好:職員與服務
不滿:整潔度、住宿狀況和客房舒適度
Ewwwwe
Dirty room cigarette burns on bedspread. Giant diver in mattress. Bathroom straight nasty
於 2023 年 4 月住了 1 晚
GM 於 2023年5月1日的回應
Thank you for choosing us. We appreciate that there are many competitive businesses to ours and therefore we are delighted that you visited us. This is all the more reason why we are very saddened that you did not have the positive experience that you and all of our clientele deserve. Rest assured that we will continue to strive to see that others do not have your regrets. Regarding your situation, I humbly ask that you provide us with another opportunity to validate that our reputation for a world class experience is deserved.

2/10 很差

真實旅客

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Terrible experience
From beginning to end the stay was terrible. The general manager, Kevin was unfriendly, rude and abrasive. We booked a non smoking room, king bed. They first put us in a smoking room. When we went back to the desk, he argued, stating 'his app' showed differently, even after we showed him the booking confirmation. When we continued to request a non smoking room, he then demanded a $100 CASH deposit. Seriously, who carries $100 cash on them these days?!? When we stated we didn't have that kind of cash on us, he directed us to the gas station ATM. And then he lowered it to $50, "to help us out". The new room didn't signify it was Non Smoking, but the room and the linens smelled like smoke. We went to the desk for a 3rd time to ask about the room being non smoking and, he said to 'trust him' it is non smoking. Said it would have a faint smell due to being near smoking rooms, and had no non smoking symbol because "the company didn't send enough with it." There is no way it would smell that bad just being near a smoking room. We then realized the room with an adjoining door was a smoking room. I only got one picture that I have attached, and that was of the gross lamp shade. The floor was DISGUSTING. It smelled like urine and smoke. I was there for a half marathon and when I tried to do some stretches on the floor, I couldn't take the smell. We couldn't handle being barefoot and had to keep socks or shoes on. The smell was so strong it effected my husband's allergies terribly.
於 2023 年 4 月住了 1 晚
GM 於 2023年4月23日的回應
Thank you for writing your review of our business. We are very concerned with the experience you describe. Rest assured that all reviews, especially critical ones, are treated as top priority by me and our staff. We owe our very existence to how our clientele regard us and we will continue to do everything in that relentless pursuit.

10/10 優異

Michelle

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
GM 於 2023年4月3日的回應
I would like to extend on behalf of our entire organization our gratitude for your continued patronage. Your comments regarding our business is most appreciated. We are thrilled that you feel led to share your comments with fellow consumers. Thank you.

8/10 不錯

Stacie

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
The only thing I wasn’t impressed with was the slow/bad internet speed/connection
於 2023 年 3 月住了 1 晚
GM 於 2023年3月26日的回應
We consider reviews by actual customers to be an important part of our business because it reflects upon how well we serve our customers. We will continue to work extremely hard to please everyone who comes through our doors.

10/10 優異

Susan

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 1 晚
GM 於 2023年3月21日的回應
Thank you for your favorable rating. We look forward to serving you again soon.

6/10 一般

真實旅客

家人同遊
讚好:整潔度
You get what you pay for I guess
The guy who checked us in couldn't have hated his job more or acted like we were more of a inconvenience. Then when we had breakfast i poured the milk into my cereal and it was warm and had went bad. Check in was easy and the rest of the stay was fine.
於 2023 年 3 月住了 1 晚
GM 於 2023年3月20日的回應
Thank you for bringing this issue to my attention. I will look into it to see if this is an ongoing issue or a unique unfortunate incident you experienced. Please accept my apology. If you decide to try us again, please ask for me so I may thank you for your feedback and ensure we do our best to serve you. Sincerely, Super 8 Russellville

6/10 一般

Aaron

家人同遊
讚好:整潔度、職員與服務和住宿狀況
They could use some protein apart of their breakfast. It’s all carbs. Waffles, cereal, bread, no eggs, or meats.
於 2023 年 3 月住了 2 晚
GM 於 2023年3月20日的回應
Constructive criticism can be difficult to accept but your review honestly points out areas we are aware needs work. We appreciate you taking the time to share your thoughts and please know we are making an effort toward addressing these issues

10/10 優異

JASON

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 3 月住了 2 晚
GM 於 2023年3月16日的回應
There is no higher accolade than praise from a customer. Thank you for your rating. We will work to continue living up to that praise.

8/10 不錯

Faith

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 12 月住了 1 晚
gm 於 2023年1月5日的回應
We consider reviews by actual customers to be an important part of our business because it reflects upon how well we serve our customers. We will continue to work extremely hard to please everyone who comes through our doors.