「The staff were really good with an exceptional personal touch.
They knew me by name, not room number. My husband was unwell on the first night and I had dinner on my own, the next day they put themselves out to ask after my husband and that ment a lot.
Lovely hotel seeped in history and the choice of decore certainly doesn’t let the property down.
The museums were closed due to refurnisment so gives us a very good reason to return.
Lovely」
「Room clean & had basic facilities available. No heating control available in room. Parking is available but spread out & difficult to find at times. Lots of steps to some rooms & around the grounds mean it’s difficult for people with mobility issues. The catering arrangements are ok with the Queens cafe food good but limited choice, seating feels like you are sitting in a corridor due to the open plan design. Breakfast buffet is ok but not very hot food & no tea available, with very limited...
「Lovely place However, AC was not working and needed to be on when we arrived. Far to hot. When we tiried to turn on, it was broken. A fan was provided, which helped, . But as warmth is insured on arrival during colder days, AC needs the same consideration in the hotter temperatures」
「Joules and her Son were absolutely wonderful hosts. We couldn’t have been made to feel any more welcome and we had absolutely everything we needed for our stay.
The breakfast was outstanding - lots of choice and super fresh and tasty.
Joules’ baking was a great surprise treat, a lovely touch in our room on arrival and the Brownies later in our stay were out of this world!
Our room was spotless, very comfy bed, lovely armchairs with the spectacular view over Ironbridge and the valley....
「One of the best B&B experience for many years.
Both the accomodation and the environment is unbeatable.
I will stay again if going to be in the region.
」