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薩克拉門托希爾頓逸林酒店的評價

4 out of 5
薩克拉門托希爾頓逸林酒店
2001 Point West Way, Sacramento, CA

評價

6.8
10 分評分，優異；144 則評價中有 49 則" "
8 分評分，不錯；144 則評價中有 26 則" "
6 分評分，一般；144 則評價中有 25 則" "
4 分評分，欠佳；144 則評價中有 19 則" "
2 分評分，很差；144 則評價中有 25 則" "

8.0/10 

整潔度

7.2/10 

職員與服務

6.8/10 

設施服務

7.0/10 

住宿狀況

7.2/10 

環保程度

評價

6/10 一般

Chunyu

家人同遊
讚好：職員與服務
不滿：整潔度
There is a strong smell of wall paint in the room. There is a guest's hair and plastic label left on the dressing table, and there is a little bit of paper on the carpet. This indicates that the cleaning work in this hotel is not good. Moreover, walking from the lobby to the room is really far, and it is not suitable for use as a hotel.
Melissa 於 2024年3月12日的回應
Hello Chunyu,I am so sorry that the hotel was not to your liking. It is never our intention to have any guest experience issues when they stay with us so we really appreciate you letting us know what we can do to improve. WE will definitely challenge ourselves and work on this ASAP.

2/10 很差

Richard

家人同遊
讚好：設施服務
No bed
於 2024 年 5 月住了 2 晚

6/10 一般

Pamela

Reception area was nice, rooms were fine except mold in shower grout. Did give us a rather unsettled feeling as we read the sign in our parking area stating that a “bait” car was parked there to deter auto “theft”.
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月21日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in providing a satisfactory stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

4/10 欠佳

Nathan

不滿：職員與服務和住宿狀況
於 2024 年 5 月住了 2 晚
Jorge C 於 2024年5月22日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in providing a satisfactory stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 優異

Hugo

於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月21日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

2/10 很差

Michelle

讚好：職員與服務
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月21日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in providing a satisfactory stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

2/10 很差

camille

不滿：整潔度、職員與服務、設施服務和住宿狀況
Bad location, rude staff, no food open on site, hot tub drained
於 2024 年 5 月住了 2 晚
Jorge C 於 2024年5月20日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in providing a satisfactory stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

6/10 一般

Michelle

家人同遊
讚好：整潔度和住宿狀況
well the hotel was nice but not sure why we were put in no man’s land when the hotel was basically empty. also when i was booking it came up as being in walking distance of Golden One but it was 7 miles away. so we still had to uber to the venue. there is a restaurant but no continental breakfast and the coffee bar was closed. the pool was nice and since it was a monday. we had it to ourselves. Also expedia screwed us over on using our one key cash.
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月20日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in providing a satisfactory stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

8/10 不錯

Soane

讚好：整潔度、職員與服務和住宿狀況
I love all the new upgrades
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月20日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

2/10 很差

Jacqueline

親子同遊
不滿：職員與服務、設施服務和住宿狀況
The floor wasn’t vacuumed my son kept finding pieces of wood on our first night and putting it in his mouth almost as if you don’t vacuum your facilities as a parents not comfortable
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月20日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in providing a satisfactory stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

6/10 一般

Stephanie

讚好：整潔度和職員與服務
不滿：住宿狀況
The hall way was extremely hot and the AC in our room never cooled the room. If you were not in front of the vent, you were hot.
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月20日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in providing a satisfactory stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

4/10 欠佳

Riad

讚好：職員與服務
不滿：整潔度
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月20日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in providing a satisfactory stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 優異

Cynthia

讚好：整潔度
於 2024 年 3 月住了 2 晚
Jorge C 於 2024年5月15日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

2/10 很差

Leahredstar (Santa Rosa)

商務旅客, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The ac didn’t work at all. Maintenance came and said “I don’t know what to tell you”. It was incredibly hot and miserable. I was kind and I requested to change rooms and the front desk was incredibly rude and I packed up and went to check out. They couldn’t/ wouldn’t give me a printout and charged me regardless. I’ve been calling the hotel for 5 days and the general manager refuses to speak to me or return my calls. Now I have to deal with a credit card dispute. I only wanted a new room with working ventilation. This hotel ruined my work trip.
於 2024 年 5 月住了 4 晚
Jorge C 於 2024年5月15日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in providing a satisfactory stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 優異

Christian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The check-in and check-out process was very quick and easy for the hotel. The ice machines were down, but the rest of the facilities were great. The breakfast cost about 15 a person but it was delicious!
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月15日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

6/10 一般

Maria

不滿：職員與服務
The air conditioner wasn’t working and it was hot
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月13日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

6/10 一般

Kristine

家人同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
Check in was far from seamless. Parts of property are renovated but as not all complete, some aspects of the stay feel disjointed.
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月13日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

6/10 一般

Debbie (Janesville)

家人同遊
讚好：職員與服務
不滿：設施服務和住宿狀況
Disappointed in outward appearance. Dirty dried out landscaping, trash blowing around parking lot. Pool sun rotting chairs, no towels, dead plants. Lobby redone was nice but sparse. Coffee shop not open, gym closed, weird smell (glue?) in hallways. Overall run down but a mess bringing it back. I expect Hilton to do better, not allow it to be that bad before updating.
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月13日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

8/10 不錯

emily

多人同遊
Great stay, but the air conditioner In our room didn’t work and it was SO hot. Other than that, no complaints!
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月13日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

10/10 優異

Harmandeep

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Would definitely book again for our next trip.
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月13日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

8/10 不錯

Nathan

讚好：整潔度和職員與服務
於 2024 年 5 月住了 4 晚
Jorge C 於 2024年5月13日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

8/10 不錯

Cormelle

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Enjoyed our stay at the Double Tree. The only issue I had was being charged for parking. Where else are we supposed to park?
於 2024 年 5 月住了 1 晚
Jorge C 於 2024年5月13日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

2/10 很差

Lucia (Wendover)

不滿：整潔度、職員與服務和住宿狀況
Horrible service one of my rooms didn’t have cable tv no ironing board and there was hair in the sink.
於 2024 年 5 月住了 3 晚
Jorge C 於 2024年5月13日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 優異

samuel

讚好：整潔度、職員與服務和住宿狀況
Loved it
於 2024 年 5 月住了 4 晚
Jorge C 於 2024年5月8日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

2/10 很差

Wendy

多人同遊
不滿：職員與服務
Horrible staff took over an hour to check in and with all the issues when I spoke to management next morning I was told they cannot refund me they can only offer me free breakfast . Unexceptionable for a hotel of this size to not treat its customers better . No sorry just here is some free food
Jorge C 於 2024年5月6日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

6/10 一般

LeAnn Ong

商務旅客
dining room - the grill was broken. Conference on Thursday- Friday> only lunch buffet available on Friday. Participants of the conference walked to the shopping mall for lunch.
於 2024 年 5 月住了 2 晚
Jorge C 於 2024年5月6日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

4/10 欠佳

Raquel

商務旅客
讚好：設施服務
不滿：整潔度
Greeted by a fat roach scurrying into the bathroom upon entering my room. Several more seen by the fridge in my room as well. Colleagues of mine also reported seeing roaches in their rooms as well. Additionally some, BDSM conference (Northwest Leather Celebration) was being held this weekend and the meeting rooms near my room were filled with loud moaning, screaming, and grunting from multiple people. Finally, as a single woman traveling alone I find it concerning that at 7 pm I had someone knocking at my room door claiming to be an engineer sent to fix my AC, stating I had made a request for it (I did not). I did not answer the door. Not a comfortable stay.
於 2024 年 5 月住了 3 晚
Jorge C 於 2024年5月6日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 優異

Joanna

於 2024 年 4 月住了 2 晚
Jorge C 於 2024年4月30日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

2/10 很差

Isaiah

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Horrible experience. Our room got downgraded and didn’t get reimbursed. The bed was dirty and stained, plus spiders in the bed!
於 2024 年 4 月住了 4 晚
Jorge C 於 2024年4月29日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 優異

Robert

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jorge C 於 2024年4月30日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

2/10 很差

David

家人同遊
讚好：整潔度、設施服務和住宿狀況
不滿：職員與服務
They had a problem at the hotel, and they canceled my room. The worst thing was, they wouldn’t even try to help me find a room at another hotel even though there was a sister Hilton hotel less than a mile away.
於 2024 年 4 月住了 2 晚
Jorge C 於 2024年4月30日的回應
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. We are reviewing your comments with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

8/10 不錯

Michael

於 2024 年 4 月住了 3 晚
Jorge C 於 2024年5月20日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

8/10 不錯

Lucia

讚好：整潔度、職員與服務和住宿狀況
Newly remodeled and looked great. Was disappointed that upon check in they had no warm cookies.
於 2024 年 4 月住了 3 晚
Jorge C 於 2024年4月29日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. We hope you return in the not-too-distant future.

2/10 很差

Cindy

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Was given a suite still being renovated. No hot water for 2 days before we checked in and no warning until we arrived at 10 pm. When we asked for compensation we were given the excuse that because we booked through a third party (expedia) they couldn't do anything about it beside give us free breakfast. Having no hot water is a health hazard. Employees just wash their hands with cold water and soap? The hotel management has terrible excuses for their crappy service.
於 2024 年 4 月住了 2 晚
Jorge C 於 2024年4月27日的回應
Thank you for taking you time to share your experience about your recent stay. We are reviewing your comments with our team as we continually work on improving our guest experience. We hope you will consider staying with us the future and allowing us to the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.

10/10 優異

Baylie

於 2024 年 4 月住了 2 晚
Jorge C 於 2024年5月15日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

10/10 優異

Liliana y Alberto

讚好：整潔度、職員與服務和住宿狀況
De lo mejor me volvería hospedar 🤗🤗
於 2024 年 4 月住了 1 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

4/10 欠佳

Danny

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 2 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. received your review and I have noticed that we scored lower than we would like, and I was hoping that you can provide us with some specific feedback regarding where we came up short. Our goal is to provide our guests with a memorable experience and your feedback will help us improve and learn.

6/10 一般

Mayra

伴侶同遊
讚好：職員與服務和住宿狀況
不滿：設施服務
Our stay started good until there was no hot water on our second night. We were staying for 4 nights and on the second night when there was no hot water, I called front desk to ask about this. They told me the whole building had no hot water and that they were working on this. We had to shower with COLD water. On the 3rd night when we attempted to shower again, it was still cold. At this point, I was trying to be patient but still not fair for me because I’m literally paying for this. I talked to front desk and they moved us to another wing of the hotel where there was hot water now I guess. We were able to have warm water but the shower faucet for the hot and cold was literally working opposite. If you wanted warm water you needed to use the cold side of the faucet. Then, in our new room the wooden dresser that holds a mini fridge had black stains and almost looked like black mold. We then realized that the fridge leaks water and that was why it was black. Before checking out, we communicated to the front desk about the fridge. Their answer was they already knew about it… also, on weekends they only serve cold breakfast like yogurt and fruit lol. I was surprised about that.. all over I give the restaurant a 6/10
於 2024 年 4 月住了 5 晚
Jorge c 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. I wanted to extend my apologies, as I was concerned to see that you had issues with your stay. We strive to provide our guests with a seamless stay, and I cannot apologize enough that we were unable to do so for you. I have shared your feedback with our entire team so that we may learn and improve. Again, we apologize for the inconveniences that you experienced, and we hope that you will allow us an opportunity to serve you again.

4/10 欠佳

Jack

You didn’t have any hot water.
於 2024 年 4 月住了 2 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. I wanted to extend my apologies, as I was concerned to see that you had issues with your stay. We strive to provide our guests with a seamless stay, and I cannot apologize enough that we were unable to do so for you. I have shared your feedback with our entire team so that we may learn and improve. Again, we apologize for the inconveniences that you experienced, and we hope that you will allow us an opportunity to serve you again.

2/10 很差

Sebastiaan

於 2024 年 4 月住了 2 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. received your review and I have noticed that we scored lower than we would like, and I was hoping that you can provide us with some specific feedback regarding where we came up short. Our goal is to provide our guests with a memorable experience and your feedback will help us improve and learn.

10/10 優異

Angela

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Fast and easy check in
於 2024 年 3 月住了 1 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

10/10 優異

Hope

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
.
於 2024 年 4 月住了 1 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

8/10 不錯

Darren

讚好：整潔度、職員與服務和住宿狀況
The staff was very pleasant, easy to talk to, and not hampered by chit chat.
於 2024 年 3 月住了 2 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

8/10 不錯

Dean Patrick

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

10/10 優異

Yessica

讚好：職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

8/10 不錯

Amandeep

讚好：職員與服務
於 2024 年 3 月住了 2 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

8/10 不錯

mark

讚好：整潔度、職員與服務和住宿狀況
Place was clean, safe and quiet. No cookies unfortunately, but the restaurant was great.
於 2024 年 3 月住了 3 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

10/10 優異

Lee

於 2024 年 3 月住了 3 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

8/10 不錯

Jose

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice . Good price
於 2024 年 3 月住了 2 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.

6/10 一般

roman

讚好：整潔度、職員與服務和住宿狀況
nice
於 2024 年 3 月住了 2 晚
Jorge C 於 2024年4月24日的回應
Thank you for choosing our hotel during your recent visit to Sacramento. It was a pleasure having you with us and we hope that you enjoyed your stay. Thank you for your positive rating and for taking time to let us know how we're doing. Please know that your survey will be shared with the rest of the team and hope you return in the not-too-distant future.