接待處

沙加緬度河濱站道希爾頓安泊酒店的評價

3.5 out of 5
沙加緬度河濱站道希爾頓安泊酒店
100 Capitol Mall, Sacramento, CA

評價

8.8

優異

10 分評分,優異;1126 則評價中有 747 則" "
8 分評分,不錯;1126 則評價中有 185 則" "
6 分評分,一般;1126 則評價中有 77 則" "
4 分評分,欠佳;1126 則評價中有 55 則" "
2 分評分,很差;1126 則評價中有 62 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

9.0/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Yunfeng

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good
於 2024 年 2 月住了 1 晚

8/10 不錯

Stephen

家人同遊, 伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
no self parking, we have to parking cross the road.
於 2023 年 4 月住了 3 晚

6/10 一般

Chao

不滿:住宿狀況
於 2021 年 12 月住了 1 晚

10/10 優異

Alyssa

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Very clean and updated accommodations. Has a nice atmosphere. Great location, you can walk to Old Town Sacramento easily.
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月29日的回應
Thank you for taking the time to share your experience regarding your stay with us, Alyssa! It was our pleasure to have you with us! We wish you safe travels and hope to see you again, soon!

10/10 優異

Roger

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice accommodations with view of river and walking distance to Old Sac. River Walk also a nice feature. Got to see the bridge open for a small cruise ship!
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月29日的回應
Thank you, Roger, for taking the time to share your experience with us! It was our pleasure to have you with us and are so happy you enjoyed your stay! We wish you safe travels and hope to see you again soon!

10/10 優異

jacquelaine

家人同遊
讚好:整潔度、職員與服務和住宿狀況
I have a house being renovated, my daughter is living thru it, and there is no shower at the house. So staying here where it was so clean, took herself a long shower, and stretched out on the floor…..then slept like a log! Next time I come to Sacramento, if I need a hotel I am staying here.
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月28日的回應
Thank you, Jacquelaine! We are so glad we could provide a comfortable, clean place for you and your daughter to get some much deserved rest! Good luck with your renovations! Safe travels and we look forward to seeing you again soon!

10/10 優異

Jeremiah

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The omelet bar and continental breakfast was great. The happy hour was also very nice.
於 2024 年 4 月住了 2 晚
Jenn H Embassy Suites 於 2024年4月22日的回應
Thank you for taking the time to share your feedback regarding your stay with us, Jeremiah! It was our pleasure to have you with us. We wish you safe travels and hope to have you with us again in the near future!

10/10 優異

Mark

家人同遊, 多人同遊
讚好:整潔度、職員與服務和住宿狀況
Great service
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月21日的回應
Thank you so much, Mark, for taking the time to rate your stay with us! It was our pleasure to have you with us. Safe travels and we hope to see you again, soon!

10/10 優異

JOANN

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月22日的回應
Thank you for taking the time to rate your stay with us, Joann! It was our pleasure to have you with us. We wish you safe travels and hope to have you with us again, soon!

10/10 優異

Kayla

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel is very nice and friendly. The only down side is there are teens running in the halls screaming and playing. That has nothing to do with the hotel or their friendly staff.
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月21日的回應
Thank you for taking the time to share your experience with us, Kayla! We strive to provide a welcoming and comfortable environment for all of our valued guests. I am so sorry if we fell short in your experience! We will definitely take your comments into consideration and improve any way we can. Safe travels and we hope to have the opportunity to have you with us again!

10/10 優異

Ashutosh

家人同遊
讚好:職員與服務、設施服務和住宿狀況
Close to state capitol. Would have preferred own parking
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月21日的回應
Thank you for taking the time to rate your stay with us! We do understand parking options in a downtown area can be challenging for those who prefer self parking. We strive to provide the best service possible for our valued guests and their vehicles. We appreciate having the opportunity to have you with us and hope to see you again. Safe travels!

4/10 欠佳

Jon

Needs help with check in I called the desk and no one answered
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月20日的回應
I sincerely apologize we did not answer your call at the time you were attempting to reach us! Oftentimes we can get quite busy at the front desk with guests physically at the desk, precluding us from answering the phone in a timely manner. We are always happy to assist our guests as much as possible, whether via telephone or in person. I apologize for any delay in your assistance, I do hope we were able to provide you with the hospitality you deserve, in person. We appreciate your feedback and will take it into consideration. We wish you safe travels and hope to have the opportunity to have you with us again!

10/10 優異

Lea

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The only bad thing was the beds They were lumpy and uncomfortable Other than that, the hotel was perfect.
於 2024 年 4 月住了 2 晚
Jenn H Embassy Suites 於 2024年4月21日的回應
Lea, thank you so much for taking the time to share your feedback. We strive to provide a comfortable experience for all our valued guests, I sincerely apologize that we fell short in your experience! I am very glad the rest of what we had to offer did meet your expectations, though! We wish you safe travels and hope to have the opportunity to have you with us again, soon! We'll keep trying beds for you until we get one that is "just right"!

10/10 優異

Anthony

讚好:整潔度
Great place
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月15日的回應
Thank you for taking the time to rate your stay with us, Anthony! It was our pleasure to have you with us and hope to have you with us again, soon! Safe travels!

10/10 優異

Mary

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月14日的回應
Thank you for taking the time to rate your stay with us, Mary! It was our pleasure to have you with us. Safe travels and we hope to see you again, soon!

10/10 優異

Keith

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Excellent base from which to explore Sacramento on foot. Suite was great for the three of us. Very polite and engaged staff. Morning complimentary breakfast was excellent with lots of choices. Happy hour a nice way to wind down in the afternoon. Only nit was blanket for pull out couch could have used a cleaning. Would definely go back at this price point.
於 2024 年 4 月住了 2 晚
Jenn H Embassy Suites 於 2024年4月13日的回應
Thank you so much for your kind words about your stay with us, Keith! It was truly our pleasure to have you with us! We strive to provide the utmost in hospitality for our valued guests and are proud our staff made such a great impression on you! Safe travels and we hope to see you again, soon!

10/10 優異

Sarah

讚好:職員與服務
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月9日的回應
Thank you so much for taking the time to rate your stay with us, Sarah! It was our pleasure to have you with us and hope to see you again soon! Safe travels!

10/10 優異

Pei

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Another hotel for the books. This place was a great location to old sac as well as the capital. The kids enjoyed the indoor pool however in my opinion the pool water looked very dirty. The hotel staff were wonderful and very helpful. This was the only hotel out of 5 hotels we stayed at that officer complimentary drinks and snacks from 5:30-7. That was a big plus for us as we were traveling to different locations throughout California. They have the best customer service here. Will definitely come back. Even thought I gave 5 stars only downfall is parking is across the hotel. Or you can valet for 36 dollars.
Jenn H Embassy Suites 於 2024年4月9日的回應
Thank you, Pei, for taking the time to share your feedback regarding your stay with us! We are so happy you enjoyed our hotel and our staff!! It was our pleasure to have you with us and we hope to have you back with us again, soon! We will definitely take your comments into consideration, as well! Safe travels!

10/10 優異

jing

讚好:整潔度、職員與服務、設施服務和住宿狀況
very good
於 2024 年 4 月住了 5 晚
Jenn H Embassy Suites 於 2024年4月8日的回應
Thank you for taking the time to share your feedback regarding your stay! It was our pleasure to have you and we hope to see you again soon! Safe travels!

10/10 優異

Lisa

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the convenience and walking distance to the Golden 1 Center. Staff was helpful and friendly. Room was clean and spacious. Bed was comfortable Definitely would recommend!
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月8日的回應
Thank you, Lisa, for your very kind words about your stay with us! It is our goal to provide the utmost in hospitality for all of our guests and it was our pleasure to have you. Safe travels and we hope to have you with us again soon!

10/10 優異

mark

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Nearly-perfect service, noce roo.s, great amenities, all set next to the river and picturesque bridge. Just lovely.
於 2024 年 4 月住了 2 晚
Jenn H Embassy Suites 於 2024年4月8日的回應
Thank you so much, Mark, for your kind review about your time with us at Embassy Suites! It was our pleasure to have you with us. Safe travels and we hope to see you again soon!

10/10 優異

Sao

家人同遊, 親子同遊
Helpful and informative staff.
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月8日的回應
Thank you for taking the time to share your feedback regarding your stay with us! It was our pleasure having you and we hope to see you again, soon!

10/10 優異

Juan

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great hotel. Very clean and great service.
於 2024 年 4 月住了 2 晚
Jenn H Embassy Suites 於 2024年4月8日的回應
Thank you, Juan! We appreciate your time to provide your feedback regarding your stay with us. We wish you safe travels and hope to see you again, soon!

10/10 優異

Danny

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月8日的回應
Thank you for taking the time to rate your stay with us, Danny! It was our pleasure to have you and we hope to have the opportunity to have you with us again soon! Safe travels!

10/10 優異

Diana

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excelente servicio, y super limpio
於 2024 年 4 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月8日的回應
!Gracias por tomarse el tiempo para compartir sus comentarios sobre su estadía con nosotros! ¡Fue un placer tenerte con nosotros y esperamos volver a verte pronto!

10/10 優異

Michael

於 2024 年 3 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月25日的回應
Thank you for taking the time to rate your stay with us, Michael! It was our pleasure to have you with us. We wish you safe travels and hope to have you with us again soon!

6/10 一般

Brevan

親子同遊
讚好:設施服務和住宿狀況
不滿:職員與服務
Keurig in my room had old moldy water in it and explained the odd smell in the room. Although I saw there was a charge of $35 for parking I dont understand why, there is no onsite parking and valet told us they were closed although they were clearly helping other peopl. Valet agent told us to park in the parking garage across the street so we parked and Paid for our own car at the parking garage across the street. In total we paid $75 for parking, thats including the $35 i had to pay the hotel for having no parking -_-
於 2024 年 3 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月3日的回應
Thank you for taking the time to share your experience with us, Brevan! I am very sorry about the Keurig, I have let my housekeeping supervisor know about that, so thank you for letting us know! It is our goal to provide the utmost in hospitality and a clean, comfortable stay for our guests! With regard to our valet, once our garage has reached capacity, we are unable to accept new vehicles, but do accept returning vehicles for those who already have their valet ticket, I apologize for any inconvenience on that. I have refunded the valet charge on your reservation, as well as the card on file for that charge. Thank you for staying with us and we hope to have the opportunity to have you with us again and be able to make it right for you! Hope this helps!

10/10 優異

Ana

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月3日的回應
Thank you for taking the time to rate your stay with us, Ana! It is our pleasure to have the opportunity to have you with us and hope to see you again soon! Safe travels!

6/10 一般

Lindsay

家人同遊
讚好:整潔度、職員與服務和設施服務
The hotel main areas are well kept and nice enough but the rooms could be remodeled or at least updated. The biggest complaint we had was the parking situation. You are forced to either valet park or park across the street in the city parking garage, where you have to move your car by noon each day. The included breakfast was nice as well as the happy hour but I'd suggest more healthy options. The proximity to Old Sacramento was really nice.
於 2024 年 3 月住了 4 晚
Jenn H Embassy Suites 於 2024年4月3日的回應
Thank you for taking the time to share your feedback, Lindsay! We appreciate your comments and will take them into consideration. We strive to provide the utmost in quality hospitality for all our guests who stay with us. Safe travels and we hope to have the opportunity to have you with us again.

10/10 優異

Kevin

家人同遊
讚好:設施服務
very easy and friendly
於 2024 年 3 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月1日的回應
Thank you, Kevin, for taking the time to share your feedback regarding your stay with us! Safe travels and we hope to have you with us again, soon!

10/10 優異

Vonny

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Room is very clean :) and a lot of space for everyone:)
於 2024 年 3 月住了 2 晚
Jenn H Embassy Suites 於 2024年4月1日的回應
Thank you, Vonny, for taking the time to share your feedback regarding your stay with us! It was our pleasure to have you and we hope to have you with us again soon!

10/10 優異

Enrique

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Don´t like there is NO free parking for the guests, so you need to add $36Usd per night. Why?
於 2024 年 3 月住了 3 晚
Jenn H Embassy Suites 於 2024年4月1日的回應
Thank you for taking the time to share your feedback regarding your stay with us! I hope you enjoyed our hotel and staff while you were here. Due to our limited property space, it is necessary for all of our parking to be valet only which requires us to charge a parking fee for all of our guests. We value your feedback and your comments will be taken into consideration! Safe travels and we hope to see you again!

10/10 優異

Adrienne

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Only stayed for one night but our family loved our very short stay. Clean and spacious room, and the breakfast was delicious.
Jenn H Embassy Suites 於 2024年4月1日的回應
Greetings, Adrienne! Thank you so much for taking the time to share your feedback with us! It is our pleasure to have you with us, no matter a short or long stay! Safe travels and we hope to have you and your family with us again, soon!

10/10 優異

Brooke

於 2024 年 3 月住了 2 晚
Jenn H Embassy Suites 於 2024年4月20日的回應
Thank you, Brooke, for taking the time to rate your stay with us! It was our pleasure having you and we wish you safe travels!

10/10 優異

Nicole (Ithaca)

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Excellent
於 2024 年 3 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月1日的回應
Thank you for taking the time to rate your stay with us, Nicole! It was our pleasure to have you with us. Safe travels and we hope to see you again, soon!

10/10 優異

LUCIA (Ukiah)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location. Restaurant in the hotel has great food.
於 2024 年 3 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月1日的回應
Thank you for taking the time to share your feedback, Lucia! It is our pleasure to have you with us. We wish you safe travels and hope to have you with us again, soon!

10/10 優異

Latasha (Ocilla)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Everything was great with the hotel except for the valet parking. They charge you $36 a day but when you call for your vehicle it’s never outside. You have to wait for it. That was my only frustration
於 2024 年 3 月住了 4 晚
Jenn H Embassy Suites 於 2024年3月30日的回應
Latasha, thank you so much for taking the time to share your feedback regarding your stay with us! We appreciate your comments and will certainly take them to heart. We strive to provide the utmost in hospitality for our valued guests and are always willing to improve to make your stay perfect! Safe travels and we hope to see you again, soon!

8/10 不錯

Morgan

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 3 晚
Jenn H Embassy Suites 於 2024年3月30日的回應
Thank you for staying with us and taking the time to rate your experience! We strive to provide the utmost in hospitality for our valued guests. Safe travels and we hope to see you again, soon!

10/10 優異

Laura

家人同遊
讚好:整潔度、設施服務和住宿狀況
Hotel was safe, inviting and clean. The pool was open but the hot tub was not, which was one of the reasons why I stayed at this hotel so a little disappointed. Otherwise enjoyed our stay.
於 2024 年 3 月住了 2 晚
Jenn H Embassy Suites 於 2024年3月26日的回應
Thank you so much for taking the time to share your feedback regarding your stay with us! I am so sorry about the hot tub! Hopefully the timing will be better for your next stay and you'll be able to enjoy some time soaking! Safe travels and we hope to have you with us again, soon!

10/10 優異

Molly

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Perfect!
於 2024 年 3 月住了 2 晚
Jenn H Embassy Suites 於 2024年3月26日的回應
Thank you for taking the time to review your stay with us, Molly! We appreciate your staying with us and hope to have you with us again. Safe travels!

10/10 優異

Maiya

家人同遊, 親子同遊, 伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Since I was a child, I’ve always loved coming to Embassy Suites. The ambience alone is a winner. Staff were very friendly and accommodating to us during our stay. We had a blast in the pool, which is open until 11pm, another bonus. Lastly, the morning breakfast is always amazing, with many options as well as made to order requests. My husband, daughter and I really enjoyed our time here, definitely will be back in the future!
於 2024 年 3 月住了 1 晚
Jenn H Embassy Suites 於 2024年3月26日的回應
Greetings, Maiya! Thank you so much for sharing your kind words about your stay experience with us! We love being a family friendly and comfortable place for a family to spend their time together! I am so glad you enjoyed your stay and can't wait to have you with us again! Safe travels!

10/10 優異

Renita

於 2024 年 3 月住了 1 晚
Jenn H Embassy Suites 於 2024年4月14日的回應
Thank you for taking the time to rate your stay with us, Renita! We appreciate your choosing the Embassy Suites for your Sacramento stay. Safe travels and we hope to have you with us again soon!

10/10 優異

Jennifer

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 3 月住了 1 晚
Jenn H Embassy Suites 於 2024年3月26日的回應
Thank you, Jennifer, for taking the time to rate your stay with us! Safe travels and we hope to have you with us again, soon!

10/10 優異

Darby

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
Jenn H Embassy Suites 於 2024年3月20日的回應
Thank you for taking the time to rate your stay with us, Darby! We are glad to have had you with us and hope to see you again, soon! Safe travels!

10/10 優異

Angela

伴侶同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Had a room with an awesome view of the river and bridge. Very comfortable bed with a nice couch in a separate sitting area. We really enjoyed the breakfast as there were lots of options to choose from! Will definitely stay at this location again!
於 2024 年 2 月住了 1 晚
Jenn H Embassy Suites 於 2024年3月18日的回應
Thank you so much, Angela! We appreciate your taking the time to share your experience regarding your stay with us! I am so very glad you enjoyed your stay! Safe travels and we hope to have the opportunity to have you with us again in the future!

10/10 優異

Cindy

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 2 晚
Jenn H Embassy Suites 於 2024年3月14日的回應
Thank you for taking the time to rate your stay with us, Cindy! We appreciate the opportunity to have you with us and hope to see you again, soon! Safe travels!

10/10 優異

David

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was OUTSTANDING!
於 2024 年 3 月住了 1 晚
Jenn H Embassy Suites 於 2024年3月13日的回應
Thank you so much, David, for taking the time to share your feedback and for your kind words about our staff!! It is our pleasure to have you with us and we hope to see you again in the future! Safe travels!

10/10 優異

Torgom

商務旅客, 多人同遊
讚好:整潔度和住宿狀況
不滿:設施服務
👍👍👍
於 2024 年 3 月住了 1 晚
Jenn H Embassy Suites 於 2024年3月11日的回應
Thanks so much for the great feedback and thumbs up regarding your experience with us, Torgom! Safe travels and we hope to have you with us again, soon!

4/10 欠佳

Stephany

不滿:整潔度、職員與服務和住宿狀況
Terrible service and wait times
Jenn H Embassy Suites 於 2024年3月11日的回應
Thank you for taking the time to share your feedback regarding your stay, Stephany. We regret your experience with us did not meet your expectations; this is not our standard. We strive to provide the utmost in hospitality for all our valued guests and we seem to have fallen short in your case. We hope to have the opportunity to have you with us again sometime and be able to provide you with the service you expect from us! Safe travels!

10/10 優異

cindy

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Beautiful property and location.
於 2024 年 3 月住了 1 晚
Jenn H Embassy Suites 於 2024年3月10日的回應
Thank you for taking the time to rate your experience with us! We wish you safe travels and hope to have you back with us again, soon!