外觀

林肯智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
林肯智選假日套房酒店 (IHG 旗下酒店)
155 Ferrari Ranch Rd, Lincoln, CA

評價

8.8

優異

10 分評分,優異;1006 則評價中有 596 則" "
8 分評分,不錯;1006 則評價中有 252 則" "
6 分評分,一般;1006 則評價中有 85 則" "
4 分評分,欠佳;1006 則評價中有 42 則" "
2 分評分,很差;1006 則評價中有 31 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.8/10 

設施服務

8.8/10 

住宿狀況

8.8/10 

環保程度

評價

10/10 優異

Hui

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 8 月住了 1 晚

10/10 優異

Stanislav (Los Altos)

讚好:整潔度、職員與服務、設施服務和住宿狀況
Stayed for one night, checked in after midnight, no issues. The front desk person was gracious enough to give me some fruit from the morning breakfast menu since I was hungry and everything was closed at that hour. The breakfast itself was great.
於 2024 年 5 月住了 1 晚

6/10 一般

Kathy

多人同遊
不滿:職員與服務、設施服務和住宿狀況
The ice machines were all broken. Nothing to eat or drink at the facility.
於 2024 年 5 月住了 1 晚

10/10 優異

Braulio

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean, and person in the front was very polite
於 2024 年 5 月住了 1 晚

10/10 優異

Carole

讚好:整潔度、職員與服務和住宿狀況
Nice lady at checkin
於 2024 年 5 月住了 1 晚
Merlyn 於 2024年5月27日的回應
Thank you Carole, I will let the Front Desk agent how you mentioned that she was nice during your checked in.

6/10 一般

Weston

讚好:職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Merlyn 於 2024年5月27日的回應
Thank you for choosing our hotel. We appreciate you and your business.

10/10 優異

Frank

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The woman that checked us in was Very, very helpful, friendly & cordial.
於 2024 年 5 月住了 1 晚
Merlyn 於 2024年5月16日的回應
Thank you Frank,We hope to see you again next time. Have a wonderful day.

10/10 優異

THOMAS E

讚好:整潔度、職員與服務、設施服務和住宿狀況
All good.
於 2024 年 5 月住了 2 晚
Merlyn 於 2024年5月16日的回應
Thank you very much Thomas, for letting us know all are good. Hope you have a wonderful day.

6/10 一般

Judith

家人同遊, 親子同遊
讚好:整潔度
Positive- convenient access to highway, clean, housekeeping staff and breakfast staff were winderful. The hot breakfast was appreciated. Negative- We emailed the property before our arrival w No response until Expedia reached out to them Front desk staff was brusque, microwave just stacked on mini fridge- no counter or table to put things, Had 4 people registered, but only had 3 sets of towels and no extra toiletries. But the Worst part was the FIRE ALARM went off at 2 am! We were on the 2nd floor. ( not sure why our Handicapped Accessible room was in the 2nd floor) There were rails in the shower, but still had to climb over the tub to access.We made our way down the stairs and were there for about 30 minutes total while the fire department verified all was safe. The day manager Sylvia reluctantly agreed to our request for a one night refund. We did not ask for both days of our stay.
於 2024 年 5 月住了 2 晚
Merlyn 於 2024年5月8日的回應
Dear Judith,We truly are sorry for the false alarm last Saturday night. We are working on some of the items you mentioned we appreciate you letting us know. Thank you.

10/10 優異

JOHN

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Merlyn 於 2024年5月6日的回應
Thank you John,Appreciate your generous scores 5 out of 5. Thank you again.

10/10 優異

Julie

伴侶同遊
讚好:設施服務
Very clean
於 2024 年 5 月住了 1 晚
Merlyn 於 2024年5月6日的回應
Thank you Julie,We will try our best to keep our hotel very clean. Hope you have a wonderful day.

10/10 優異

Robert

家人同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice and clean plus great staff
於 2024 年 4 月住了 2 晚
Merlyn 於 2024年4月29日的回應
Thank you so much Robert,So, kind of you to say our hotel is very nice, clean, and great team members. Thank you again and hope to see you again.

10/10 優異

Kathleen

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Merlyn 於 2024年4月29日的回應
Thank you so much Kathleen,We appreciate you and your business. Have a wonderful day and hope to see you again.

10/10 優異

Li Yi

讚好:整潔度、職員與服務和住宿狀況
Convenient
於 2024 年 4 月住了 1 晚
Merlyn 於 2024年4月22日的回應
Thank you Li Yi for letting us know our hotel was convenient for you. We appreciate you and your business very much.

10/10 優異

Mary

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Merlyn 於 2024年4月22日的回應
Thank you very much Mary for your feedback 5 out of 5. We wishes you well and hope to see you again.

10/10 優異

Louise

家人同遊
Great !!
於 2024 年 4 月住了 1 晚
Merlyn 於 2024年4月22日的回應
Thank you so much Louise for making a comment about your recent stay. We appreciate it very much and we hope to see you again.

10/10 優異

Kenneth

家人同遊, 商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
The property is in "new" condition. The staff was friendly and helpful. The room was spotless and fresh. It was also a very reasonable cost. I'll be back!
於 2024 年 4 月住了 1 晚
Merlyn 於 2024年4月22日的回應
Thank you so much Kenneth,We appreciate your feedback and we will certainly share with our team the comments. Thank you again.

10/10 優異

Igor

讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a nice place
於 2024 年 3 月住了 1 晚
Merlyn 於 2024年4月16日的回應
Thank you very much Igor,So, nice of you to choose our hotel and we hope to see you again.

10/10 優異

Sandra

讚好:整潔度、職員與服務和住宿狀況
Room was nice and everything was clean. Staff was all very nice too
於 2024 年 4 月住了 1 晚
Merlyn 於 2024年4月15日的回應
Thank you so much Sandra,Truly appreciate you for mentioning our nice room, everything clean, and our nice team members too. Thank you so much.

4/10 欠佳

William

讚好:整潔度和職員與服務
不滿:住宿狀況
Pool and hot tub have been closed the all three times we have stayed the last 2 years. Time to find somewhere new to stay.
於 2024 年 3 月住了 1 晚
Merlyn 於 2024年4月9日的回應
Thank you William,We hope you have a good day.

10/10 優異

Michael D

讚好:整潔度、職員與服務、設施服務和住宿狀況
Love this hotel
於 2024 年 3 月住了 1 晚
Merlyn 於 2024年4月9日的回應
Thank you very much Michael. We look forward to see you soon. Thank you and have a wonderful day.

2/10 很差

elizabeth

家人同遊
Was very disappointed, drug homeless person eating at breakfast messing with food for 20 minutes, front desk so un friendly, this was my second stay, I won’t be back
於 2024 年 3 月住了 1 晚
Merlyn 於 2024年4月1日的回應
Truly apologize for the incident we will try to address it. Thank you again for bringing to our attention.

10/10 優異

Karen

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was so friendly even at midnight. Thank you.
於 2024 年 3 月住了 1 晚
Merlyn 於 2024年4月1日的回應
Thank you very much Karen, we truly appreciate your kind words. I will be sharing it with the team.

10/10 優異

Kathy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the blackout shades!
於 2024 年 3 月住了 1 晚
Merlyn 於 2024年3月25日的回應
Thank you Kathy,I am so please that you loved the blackout shades.

6/10 一般

Jeannie

家人同遊
讚好:住宿狀況
I had to pay over $300.00 for a nights stay. No water in the rooms.
於 2024 年 3 月住了 1 晚
Merlyn 於 2024年3月25日的回應
Thank you Jeannie,We appreciate you letting us know about your recent stay with us. We will truly revisit our services and amenities.

10/10 優異

Julie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great place to stay! Comfortable bed and decent breakfast.
於 2024 年 3 月住了 1 晚
Merlyn 於 2024年3月25日的回應
Thank you Julie,We appreciate you for letting us know you enjoyed the comfortable bed and the breakfast.

8/10 不錯

MARIDANE (San Anselmo)

讚好:整潔度、職員與服務和住宿狀況
The location is convenient. Staff was friendly and we were check-in quickly. Bed was comfortable and room was very clean. It was disappointing to find that there was no soap or lotion in the bathroom and we used the bath wash in the shower instead to wash our hands. Breakfast was a bit limited and typical of what most hotels do now to cut cost. Maybe it was why there’s no soap or lotion in the bathroom.
於 2024 年 3 月住了 1 晚
Merlyn 於 2024年3月13日的回應
Dear Maridane,I am so sorry we didn't fully deliver the service we promised. I will make sure to work with all the departments to make sure everyone understands how much we valued you as a guest. Thank you again.

2/10 很差

George

不滿:整潔度、職員與服務和住宿狀況
Bias Break fast server, complaining some drinking too much coffee. I mean we paying.
於 2024 年 3 月住了 2 晚
Merlyn 於 2024年3月13日的回應
We truly apologize for the comments and we will retrain our team member. Thank you again for letting us know.

2/10 很差

Shawn

於 2024 年 2 月住了 1 晚
Merlyn 於 2024年3月20日的回應
Thank you Shawn,We appreciate you taking the time to give us feedback and we hope we will do better next time. Thank you again.

10/10 優異

Aileen

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Again! A 10/10 stay
We are fans of Lincoln Holiday Inn Express. There was quite a line of folks checking in. Everyone was treated like their only guest. One in line wanted a room change. The clerk was kind and accomodating. Whwn it was our turn the clerk appologized for the delay and quickly checked us in. Great beds, and pillows! A really nice breakfast included in the room price. Across the drive from In n Out, TJ Maxx, Target and Starbucks. Convenient location.
於 2024 年 2 月住了 3 晚
Merlyn 於 2024年3月4日的回應
Thank you Aileen,We truly appreciate you for noticing that our team tried their best to deliver a great service to each an individual guest. Thank you again.

4/10 欠佳

Julienne (hayward)

於 2024 年 2 月住了 1 晚
Merlyn 於 2024年3月4日的回應
Thank you Julienne,Hope you have a wonderful day and hope to see you again.

10/10 優異

Katie

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Awesome food
The breakfast was amazing. I loved the French toast and just all the options. 10 out of 10.
於 2024 年 2 月住了 1 晚
Merlyn 於 2024年3月4日的回應
Thank you Katie,So, glad you take time to enjoy the breakfast bar.

8/10 不錯

Mark

讚好:整潔度、職員與服務和住宿狀況
Very good customer service. My room was very clean.
於 2024 年 2 月住了 1 晚
Merlyn 於 2024年3月4日的回應
Thank you Mark,We truly appreciate you for taking the time to let us know you enjoyed your clean room and our team members. Thank you again.

10/10 優異

Mary

多人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Merlyn 於 2024年2月23日的回應
Thank you Mary for choosing our hotel and hope we will see you again.

10/10 優異

James (Madera)

讚好:整潔度、職員與服務和住宿狀況
Checking in and out very easy.
於 2024 年 2 月住了 2 晚
Merlyn 於 2024年2月23日的回應
Thank you James, we are so glad your arrival and departure was very easy. Hope you have a wonderful day.

10/10 優異

Michelle

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Easy to access and super clean.
於 2024 年 2 月住了 1 晚
Merlyn 於 2024年3月4日的回應
Thank you Michelle,We try to make sure our valued guests like you have an easy access and super clean rooms. Thank you very much.

10/10 優異

Reynaldo

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 2 晚
Merlyn 於 2024年2月23日的回應
Thank you Reynaldo for giving us a great feedback.

8/10 不錯

Thomas

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a nice stay. All went well. Great nearby amenities. We went to concert at the the casino so this was perfect place just 1- minutes away.
於 2024 年 2 月住了 1 晚
Merlyn 於 2024年3月4日的回應
Thank you Thomas,Thank you for letting us know you appreciate our amenities. So, glad you enjoyed the Thunder Valley Casino.

8/10 不錯

Alejandra

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Everything was great.
於 2024 年 2 月住了 1 晚
Merlyn 於 2024年2月23日的回應
Thank you Alejandra for stating everything was great. Hope to see you again.

10/10 優異

Karen

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚
Merlyn 於 2024年2月23日的回應
Thank you so much Karen for your wonderful feedback.

4/10 欠佳

Pauline

多人同遊
讚好:整潔度、住宿狀況和客房舒適度
不滿:職員與服務
Scary incident
This is my go to hotel when in town. My guest and I were woken up abruptly at 8:30am by fire alarm with smoke inside the building... We got an apology, I have asked for some type of compensation for the inconvience and management refused to do so. Very disappointed.
於 2024 年 2 月住了 1 晚
Merlyn 於 2024年2月23日的回應
Thank you Pauline,We truly apologized for the inconveniences on the fire alarm.

10/10 優異

Aliesha

讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice staff. Got checked in early, very clean rooms.
於 2024 年 2 月住了 1 晚
Merlyn 於 2024年3月4日的回應
Thank you Aliesha,We appreciate you mentioning our very nice team, clean rooms, and early check in process. Thank you again.

10/10 優異

Alec

商務旅客
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Comfortable, convenient and met my needs
於 2024 年 2 月住了 1 晚
Merlyn 於 2024年2月23日的回應
Thank you so much Alec.We appreciate you enjoyed your comfortable room and the location of our hotel.

10/10 優異

Marc

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Clean Nice
Very Clean and nice
於 2024 年 2 月住了 1 晚
Merlyn 於 2024年2月13日的回應
Thank you Marc,We appreciate you and your business very much. We are so glad you enjoyed our clean hotel.

10/10 優異

John

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Our go to stay in Lincoln
We have stayed here multiple times. They have recently remodeled so it is nice and new feeling.
於 2024 年 2 月住了 1 晚
Merlyn 於 2024年2月13日的回應
Thank you so much John,So, glad you enjoyed our recent remodeled and hope to see you again.

10/10 優異

Karen

讚好:整潔度、職員與服務、設施服務和住宿狀況
This facility is conveniently located to the freeway with a good selection of restaurants and other businesses close by. The staff was very pleasant and helpful.
於 2024 年 2 月住了 2 晚
Merlyn 於 2024年2月13日的回應
Thank you Karen,I am glad you have time to tour a little the area and enjoyed your recent stay. I hope you have a nice day.

10/10 優異

Robert

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
So clean!
於 2024 年 2 月住了 2 晚
Merlyn 於 2024年2月13日的回應
Thank you Robert, I will let our team know you enjoyed our clean hotel.

10/10 優異

Lawrence

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
A safe place to stay in a high crime city.
於 2024 年 1 月住了 1 晚
Merlyn 於 2024年2月13日的回應
Thank you so much Lawrence for letting us know our property is a safe place to stay.

10/10 優異

Clifton (Antioch)

讚好:整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚
Merlyn 於 2024年2月13日的回應
Thank you Clifton,We hope we see you again in the near future.

10/10 優異

Pedro

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 4 晚
Merlyn 於 2024年2月13日的回應
Thank you Pedro,We appreciate you and your business very much.