「Very friendly staff and a warm welcome for us and our bikes on arrival and we appreciated the option of having dinner on site as it was pouring rain. The dinner was excellent and tasty even though not cooked on the premises.
We appreciated the use of the kettle downstairs in the lobby but would have like one in the room.
We had a problem during our stay and the staff member Tom went above and beyond to help us - he was polite, understanding and everything you could wish for.
Great shower and...
「Although the hotel locates at the other side of the river (city centre), it only took 15 mins walk through the bridges to the city centre. It is still very convenient and I can enjoy a quiet stay.
Staff are helpful, nice and friendly, and speaks very good English and I found no difficult to communicate with them and got all the information I needed.
The room is just ok large enough for me to open my two very large luggage, but still clean and comfort.
Overall it is good value for money. I...
「The room was spacious and clean. I didn’t use the pool gym or spa. Th hotel was a long way from Tours ,in the middle of nowhere, accessible by very confusing roads needing satellite navigation.」
「I lived at the ground floor. There is no air conditioning at the season. Hotel manager said I had to open the window. But it is doubtful if it is safe. People could easily climb into my room.」