“On first impression it was beautiful to walk into and everything set in place. Staff were accommodating except I felt certain things were misunderstood. Upon arrival we had booked for 3 yet room was set up for two and requesting for additional toiletries for our 3rd guest was a back and forth challenge because first line of communication was AI on WhatsApp which we were not aware of.
Secondly, the open shower concept was not ideal as water ended up pooling and getting all over the bathroom……
“On first impression it was beautiful to walk into and everything set in place. Staff were accommodating except I felt certain things were misunderstood. Upon arrival we had booked for 3 yet room was set up for two and requesting for additional toiletries for our 3rd guest was a back and forth challenge because first line of communication was AI on WhatsApp which we were not aware of.
Secondly, the open shower concept was not ideal as water ended up pooling and getting all over the bathroom……
Stephanie