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Royal Pines Hotel Urawa

3.5 star property
Hotel with 5 restaurants, in the vicinity of Saitama Super Arena

Choose dates to view prices

Photo gallery for Royal Pines Hotel Urawa

5 restaurants, lunch served
Exterior
5 restaurants, lunch served
Chapel
Property amenity
Royal Pines Hotel Urawa is minutes from Hikawa Shrine and Saitama Super Arena. Guests can explore 5 on-site restaurants with Japanese specialties, grab coffee at the café, or enjoy evening drinks at the bar. Attentive staff and reliable in-room WiFi ensure comfort.
VIP Access

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Parking available
  • Air conditioning
  • Free WiFi
  • Restaurant

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Room options

Available filters for rooms
Showing 46 of 46 rooms

View all photos for Superior Single Room, 1 Single Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Single Room, 1 Single Bed, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room, Non Smoking

9.0 out of 10
Wonderful
(18 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room, Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(13 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Superior Single Room, Non Smoking (Pines floor)

Premium bedding, in-room safe, desk, blackout curtains

Superior Single Room, Non Smoking (Pines floor)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Double Room, Non Smoking (Pines floor)

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room, Non Smoking (Pines floor)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Twin Room, Non Smoking (Pines floor)

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Pines floor)

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Deluxe Double Room, Non Smoking (Pines floor)

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room, Non Smoking (Pines floor)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 344 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Single Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Executive Single Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Executive Double Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Executive Double Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Executive Twin Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Executive Twin Room, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for Superior Single Room, 1 Twin Bed, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Single Room, 1 Twin Bed, Smoking

9.6 out of 10
Exceptional
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 258 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, Smoking

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 344 sq ft
  • Sleeps 3
  • 2 Twin Beds and 1 Twin Sofa Bed

View all photos for Deluxe Double Room, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 344 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room Executive High Floor Non-Smoking

Lobby

Twin Room Executive High Floor Non-Smoking

  • Sleeps 3

View all photos for Superior Single Room Pines High Floor Non-Smoking

Lobby

Superior Single Room Pines High Floor Non-Smoking

  • Sleeps 1

View all photos for Superior Double Room Pines High Floor Non-Smoking

Lobby

Superior Double Room Pines High Floor Non-Smoking

  • Sleeps 2

View all photos for Twin Room Pines High Floor Non-Smoking

Lobby

Twin Room Pines High Floor Non-Smoking

  • Sleeps 3

View all photos for Deluxe Double Room Pines High Floor Non-Smoking

Lobby

Deluxe Double Room Pines High Floor Non-Smoking

  • Sleeps 2

View all photos for Twin Room Non-Smoking

Lobby

Twin Room Non-Smoking

  • Sleeps 3

View all photos for Superior Single Room Executive High Floor Non-Smoking

Lobby

Superior Single Room Executive High Floor Non-Smoking

  • Sleeps 1

View all photos for Superior Double Room Executive High Floor Non-Smoking

Lobby

Superior Double Room Executive High Floor Non-Smoking

  • Sleeps 2

View all photos for Superior Double Room, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Double Room, Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 258 sq ft
  • Sleeps 4
  • 1 Double Bed

View all photos for Superior Single Room, 1 TwinBed, Non Smoking, Late check in 6:00PM

Premium bedding, in-room safe, desk, blackout curtains

Superior Single Room, 1 TwinBed, Non Smoking, Late check in 6:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Single Room, 1 TwinBed, Non Smoking, Late check in 8:00PM

Premium bedding, in-room safe, desk, blackout curtains

Superior Single Room, 1 TwinBed, Non Smoking, Late check in 8:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Single Room (Pines floor), Non Smoking, Late check in 6:00PM

Premium bedding, in-room safe, desk, blackout curtains

Superior Single Room (Pines floor), Non Smoking, Late check in 6:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Superior Single Room (Pines floor), Non Smoking, Late check in 8:00PM

Premium bedding, in-room safe, desk, blackout curtains

Superior Single Room (Pines floor), Non Smoking, Late check in 8:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • Sleeps 2
  • 1 Twin Bed

View all photos for Twin Room, Non Smoking, Late check in 6:00PM

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, Non Smoking, Late check in 6:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking, Late check in 8:00PM

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, Non Smoking, Late check in 8:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (Pines floor), Late check in 6:00PM

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Pines floor), Late check in 6:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for Twin Room, Non Smoking (Pines floor), Late check in 8:00PM

Premium bedding, in-room safe, desk, blackout curtains

Twin Room, Non Smoking (Pines floor), Late check in 8:00PM

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • Sleeps 4
  • 2 Twin Beds

View all photos for [Suite] Royal Pines Suite, Non Smoking

Property amenity

[Suite] Royal Pines Suite, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 1184 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for [Suite] Luxury Suite, Non Smoking

Property amenity

[Suite] Luxury Suite, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 775 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for [Suite] Brilliant Suite, Non Smoking

Property amenity

[Suite] Brilliant Suite, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 506 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for [Suite] Executive Suite, Twin, Non Smoking

Property amenity

[Suite] Executive Suite, Twin, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 689 sq ft
  • Sleeps 4
  • 2 Double Beds

[Suite] Executive Suite, Double, Non Smoking

Highlights

Air conditioning
Fridge
Flat-screen TV
Blackout curtains
Premium bedding
Shower/bath combination
Hairdryer
Toilet with electronic bidet
  • 689 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Twin Room Smoking

Lobby

Twin Room Smoking

  • Sleeps 3

View all photos for Deluxe Double Room-Smoking

Lobby

Deluxe Double Room-Smoking

  • Sleeps 2

View all photos for Superior Double Room-smoking

Lobby

Superior Double Room-smoking

  • Sleeps 2

Japanese Style Room 2 Non-Smoking

  • Sleeps 4

Suite, Twin with Bath, City View

  • Sleeps 2

View all photos for Japanese-Western Room Non-Smoking

Interior

Japanese-Western Room Non-Smoking

  • Sleeps 4

View all photos for Deluxe Double Room Non-Smoking

Lobby

Deluxe Double Room Non-Smoking

  • Sleeps 2

View all photos for Superior Double Room Non-Smoking

Lobby

Superior Double Room Non-Smoking

  • Sleeps 2

View all photos for Superior Single Room Non-smoking

Lobby

Superior Single Room Non-smoking

  • Sleeps 1

View all photos for Japanese Style Room 1 Non-Smoking

Lobby

Japanese Style Room 1 Non-Smoking

  • Sleeps 4

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About the area

Map
2-5-1, Naka-cho, Urawa-ku, Saitama, Saitama-ken, 330-0062

What's nearby

  • Saitama Super Arena - 8 min drive - 4.5 km
  • Saitama Stadium 2002 - 15 min drive - 8.9 km
  • Warner Bros. Studio Tour Tokyo - The Making of Harry Potter - 26 min drive - 14.8 km
  • Waseda University - 35 min drive - 20.2 km
  • Tokyo Dome - 39 min drive - 22.8 km

Getting around

  • Urawa Station - 8 min walk
  • Nishi-takashimadaira Station - 9 min drive
  • Tokyo (HND-Haneda) - 67 min drive

Restaurants

  • ‪日本料理四季彩 - ‬1 min walk
  • ‪ラーラ 浦和店 - ‬2 min walk
  • ‪ミケーラ - ‬1 min walk
  • ‪おでん かっぱ - ‬2 min walk
  • ‪珈琲館浦和仲町店 - ‬2 min walk

About this property

Royal Pines Hotel Urawa

Hotel near Saitama Super Arena
Located close to Hikawa Shrine and Saitama Stadium 2002, Royal Pines Hotel Urawa provides a coffee shop/cafe, a hair salon and a bar. At the 5 on-site restaurants, enjoy lunch, dinner and children's meals. Stay connected with free in-room WiFi.
Other perks include:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a round-trip airport shuttle (surcharge)
  • A vending machine, meeting rooms and a banquet hall
  • Luggage storage, a lift and a front desk safe
  • Guest reviews say good things about the helpful staff and overall condition
Room features
All 196 rooms include comforts such as premium bedding and air conditioning, as well as perks such as free WiFi and safes.
More conveniences in all rooms include:
  • Bathrooms with toilets with electronic bidets and shower/bath combinations
  • 37-inch flat-screen TVs with satellite channels
  • Fridges, coffee/tea makers and desks

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Return airport shuttle (surcharge) from 4:30 AM to 4:30 PM
  • Parking on site (JPY 1,800 per day)
  • Extended parking on site (surcharge)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,750 for adults and JPY 1,375 for children
  • 5 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Akamatsu
  • Michela Buffet Restaurant
  • Rpr Restaurant
  • Saiko
  • Shikisai

Family friendly

  • In-room refrigerator

Conveniences

  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • No housekeeping service
  • Wedding services

Business services

  • 12 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Check-in and check-out times vary by room type. Guests booking a "Late Check-In" room type must check in after 8 PM and check out by noon. The check-in time is 2 PM for all other room types.

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, per adult, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: from approximately JPY 2750 for adults and from JPY 1375 for children
  • Airport shuttle fee: JPY 1700 per person (one-way)
  • Airport shuttle fee per child: JPY 850 (one-way)
  • Self-parking fee: JPY 1800 per day
  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply

Property is also known as

Urawa Royal Pines Hotel Saitama
Urawa Royal Pines Hotel
Urawa Royal Pines Saitama
Urawa Royal Pines
Royal Pines Hotel Urawa Hotel
Royal Pines Hotel Urawa Saitama
Royal Pines Hotel Urawa Hotel Saitama

Frequently asked questions

Is Royal Pines Hotel Urawa pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Royal Pines Hotel Urawa?

Self-parking is available for JPY 1800 per day. Extended parking is available for a fee.

What time is check-in at Royal Pines Hotel Urawa?

Check-in start time: 2 PM; check-in end time: midnight. A fee applies for early check-in (subject to availability). After-hours check-in is not available.

What time is check-out at Royal Pines Hotel Urawa?

Checkout is at noon. Late check-out is available for a fee (subject to availability).

Does Royal Pines Hotel Urawa provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of JPY 1700 per person applies.

Where is Royal Pines Hotel Urawa located?

Located in Urawa Ward, this hotel is 3 mi (4.8 km) from Saitama Super Arena, and within 6 mi (10 km) of Hikawa Shrine and Omiya Bonsai Art Museum. Saitama Stadium 2002 is 5.9 mi (9.5 km) away. Urawa Station is 8 minutes by foot and Nakaurawa station is 25 minutes.

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Reviews

Royal Pines Hotel Urawa Reviews

8.8

Excellent

9.0

Cleanliness

8.4

Location

9.0

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 437 out of 796 reviews
Rating 8 - Good. 266 out of 796 reviews
Rating 6 - Okay. 63 out of 796 reviews
Rating 4 - Poor. 17 out of 796 reviews
Rating 2 - Terrible. 13 out of 796 reviews

Reviews

10/10 Excellent

Tae

Liked: Amenities
It’s really nice.
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice to stay here

Good location. It was pleasant stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Honglian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet,friendly, cleanly Perfect breakfast, very near train station,a lot of good food near the hotel,very good!
Stayed 3 nights in Oct 2023

10/10 Excellent

Anzu

Liked: Cleanliness, amenities, property conditions & facilities
There is a bus from Haneda Airport to the hotel. The view from the window is refreshing. The bathroom in the room has no steps. The room is large so I had space to open my large suitcase. The bakery was delicious. There are many restaurants nearby, so it's convenient. This is my favorite hotel.
Stayed 2 nights in Jun 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice view, sure will visit again!
Stayed 6 nights in May 2023

10/10 Excellent

Mitsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so nice to customers
Stayed 1 night in Apr 2023

8/10 Good

Leonard

Liked: Cleanliness, staff & service, amenities
Nice cost performance choice
Stayed 3 nights in Dec 2024

6/10 Okay

Yusufu

Just a normal experience.Nothing to be wow.
Stayed 3 nights in Feb 2025

6/10 Okay

Toshihisa

Overall old but clean and organized, the major downside was that I witnessed a large cockroach in the lobby
Stayed 3 nights in Jul 2024

6/10 Okay

Aprile

Liked: Cleanliness, staff & service
The bed was very uncomfortable and the hotel was very dated. Looked like high end luxury 30 years ago.
Stayed 1 night in Mar 2024

6/10 Okay

Asuma

Liked: Cleanliness
Disliked: Staff & service

Dissapointing services

We stayed at Executive twins as a family of four with 2 small children age 2 and 4. Although we had multiple luggages, noone assisted us with the luggage and service was really not to Japanese standard. It's more of business hotel. I thought the accommodation/facility was outdated and service was 2 stars for the price we paid (AU$289 inc. breakfast). Breakfast was good with variety of Western and Japanese choices though. I won't recommend this hotel unless you are staying purely for business or get excellent rate.
Stayed 1 night in Mar 2024

10/10 Excellent

YAYOI

Liked: Cleanliness, staff & service, amenities
客室は広くて大変くつろげました レストランも高級感があって 美味しかったです 駅からも駅前商店街を抜けてすぐなので 距離はあまり感じなかったです
Stayed 1 night in Oct 2025

8/10 Good

?

Liked: Cleanliness, staff & service
楽しく過ごせました。
Stayed 1 night in Oct 2025

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
17階からの景色が綺麗で良かった！ 部屋が思ったより広く快適に過ごせた
Stayed 2 nights in Sep 2025

8/10 Good

??

埼玉会館まで近く便利でした。 レストランも多くあり、朝食も美味しかったです。
Stayed 3 nights in Sep 2025

8/10 Good

Hiroko

Liked: Staff & service, amenities, property conditions & facilities
朝食のパンが本当に美味しいです。部屋をアップグレードしてもらい広々とくつろぎました。
Stayed 1 night in Oct 2025

8/10 Good

AKIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
駅からの利便性が良い。ホテルまでの道筋にも飲食店、コンビニが多かったです。今回はツインルームにソファベッドで3人利用でしたが部屋は充分に広く、快適でした。難点を言えばコンセントが少なく、スマホの充電が不自由でした。
Stayed 1 night in Sep 2025

10/10 Excellent

Chiho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋もユニットバスも広く、ゆったりと過ごせました。朝ごはんのビュッフェがとても良かったです。部屋の冷蔵庫にお水を用意してくれているのも助かりました。 駐車場スペースもかなりあり、立体とかではないので、何度も荷物を取りに行ったりしまったりができたのもありがたかったです。 スタッフさんの対応も素晴らく快適でした。
Stayed 1 night in Sep 2025

8/10 Good

Christopher

Liked: Staff & service, amenities, property conditions & facilities
We enjoyed the staff was friendly and attentive. Breakfast quality and options were great, However, the verbiage on the booking site I used was mislead one to make you think there is the option between a smoking or non-smoking room. Our initial room was clearly a smoking allowed room within the entire smoking allowed floor. An additional charge for change to an official non-smoking room. Otherwise, convenient to transportation, and safe.
Stayed 2 nights in Sep 2025

8/10 Good

JUNYA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
清潔で静かで、ゆっくり過ごせました。
Stayed 4 nights in Aug 2025

10/10 Excellent

Oe

Liked: Cleanliness, staff & service, property conditions & facilities
気持ちよく泊まれた
Stayed 1 night in Aug 2025

8/10 Good

MOTOKI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
近くに伊勢丹等が在り買い物に便利。埼玉スタジアム2002へのアクセスも良い。
Stayed 1 night in Aug 2025

10/10 Excellent

kuniyoshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
　バスルームが広いのがよかったです。あと、14階からの眺望がきれいでした。
Stayed 1 night in Aug 2025

10/10 Excellent

Kumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
事前に電話で予約を確認した際の女性スタッフの方の対応がとても感じが良く泊まる前から安心できました。 客室も広々していてのんびりできました。
Stayed 1 night in Aug 2025

8/10 Good

KAZUHARU

Liked: Cleanliness, staff & service, property conditions & facilities
朝食が美味しかったです。
Stayed 1 night in Aug 2025