「Hotel Villa San Carlo was a disappointment. The hosts are exceedingly nice, but the hotel itself is in dire need of an update. Nothing has been done in 20 years. The beds are wildly uncomfortable, the bathrooms less functional from the shower cabins to the 20 year old hair dryers. Air conditioning works sometimes, WiFi is sketchy and the breakfast is severely lacking. Even for Italian standards. The same sad hard boiled eggs came from the fridge 3 days in a row.」
「Sistemazione molto originale, location strategica per un soggiorno in Alta Langa, proprietari molto disponibili e attenti.
La "tana" è pulita e ben fornita, richiede un minimo di adattabilità, ma l'esperienza è stata molto positiva. La hot tub (a pagamento, ma con bottiglia di vino e stuzzichini compresi nel prezzo) è raccomandata.」
「Booked two rooms through the app. Arrived after a long drive through the mountains, only to be told our reservation had been cancelled — no call, no email, no warning. The explanation was a "system error" that apparently left them unaware they had no rooms.
They moved us to another hotel. Calling it a downgrade is generous — the room felt more like a hospital ward than a hotel, closer to a cell than anything we had paid for.
If you cancel a confirmed booking on guests standing in your lobby at...
「Ein ehemaliges Wirtschaftsgebäude wurde in eine exklusive Unterkunft umgestaltet: sehr ästhetisch und geschmackvoll gestaltete Räumlichkeiten; ein Swimmingpool - bezeichnenderweise in Flaschenform- passt zu diesem ehrwürdigen Weingut; Möglichkeit zu einer Weinverkostung.
Sehr nettes und hilfreiches Personal!」