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薩蒙阿姆貝斯特韋斯特修爾住宿普拉斯酒店的評價

2.5 out of 5
薩蒙阿姆貝斯特韋斯特修爾住宿普拉斯酒店
61 10th St Sw, Salmon Arm, BC

評價

8.0

很好

10 分評分，優異；1003 則評價中有 316 則" "
8 分評分，不錯；1003 則評價中有 444 則" "
6 分評分，一般；1003 則評價中有 164 則" "
4 分評分，欠佳；1003 則評價中有 49 則" "
2 分評分，很差；1003 則評價中有 30 則" "

8.4/10 

整潔度

8.6/10 

職員與服務

7.6/10 

設施服務

7.8/10 

住宿狀況

8.0/10 

環保程度

評價

8/10 不錯

Gang

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 2 晚

8/10 不錯

Yuen Yan

於 2022 年 7 月住了 1 晚
Barry H. 於 2022年7月15日的回應
Thank you for taking the time to review our property. We're thrilled that you enjoyed your stay with us, and we look forward to having you with us again! Safe travels!

10/10 優異

Joseph

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
good
於 2019 年 3 月住了 1 晚
Heather - Guest Services Manager 於 2019年4月3日的回應
Thank you for taking the time to review our property. We greatly value our guest's feedback and use it to improve our service and our facility. Again, thank you for your input.

8/10 不錯

liangChun

讚好：整潔度、職員與服務、住宿狀況和客房舒適度

10/10 優異

Robert

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly and helpful staff. Clean spacious room.
於 2024 年 5 月住了 1 晚

2/10 很差

Shirley

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
The room was dirty.chambermaid service was not good .
於 2024 年 5 月住了 5 晚
Bill - General Manager 於 2024年5月22日的回應
Thank you for your review on our property. I am sorry that we did not meet your expectations with the cleanliness of your room during your stay. Your concerns have been noted and passed onto our housekeeping department for review and correction.I do hope we will have the opportunity to have you stay with us again and offer you a remarkable guest experience.

10/10 優異

Wanda

家人同遊
讚好：設施服務和住宿狀況
Convenient
於 2024 年 5 月住了 2 晚
Donna 於 2024年5月23日的回應
We look forward to having you stay with us again.Donna

10/10 優異

Brian

伴侶同遊
I would recommend it
於 2024 年 5 月住了 3 晚
Donna 於 2024年5月23日的回應
Thank you for the review.We hope to see you again soon.Donna

10/10 優異

Stuart

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Cody

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff are great, Bill is the GM and he is personable and took care of any items needed. We enjoyed are stay.
於 2024 年 5 月住了 2 晚
Donna 於 2024年5月23日的回應
Thank you for the review.We look forward to seeing you again.Donna

10/10 優異

Tammy (Bentley)

讚好：整潔度、職員與服務和住宿狀況
Manager was very personable and diligent.
於 2024 年 5 月住了 2 晚
Donna 於 2024年5月23日的回應
Thank you We look forward to having you stay with us again.Donna

8/10 不錯

Michelle

讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff were nice. Breakfast was good. Great place for the price
於 2024 年 5 月住了 1 晚
Donna 於 2024年5月23日的回應
Thank you for the review.We look forward to having you stay with us again.Donna

8/10 不錯

Laurie

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 5 月住了 3 晚

10/10 優異

Scott (Langley)

家人同遊, 伴侶同遊
讚好：設施服務
Met my need. Simple and no drama. Friendly staff.
於 2024 年 5 月住了 1 晚
d 於 2024年5月15日的回應
Thank you for the review.We look forward to having you stay with us again.Donna

8/10 不錯

Michael (Victoria)

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Convenient location for our very long day of travelling through the Okanagan. We checked in at 9:00pm and food options were limited nearby.
於 2024 年 5 月住了 1 晚
d 於 2024年5月15日的回應
Thank you for the review.I apologize that you had limited options to eat after 9 pm.We do hop[e to have you stay with us again.Donna

10/10 優異

Adam

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Walk to restaurants and Starbucks
於 2024 年 5 月住了 1 晚
d 於 2024年5月15日的回應
Thank you for the review.We look forward to having you stay with us again in the future.Donna

10/10 優異

Jiahao

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

8/10 不錯

Paula

伴侶同遊
讚好：整潔度和職員與服務
Limited parking Hot tub not working
於 2024 年 5 月住了 2 晚
Donna 於 2024年5月9日的回應
Thank you for the review.We are sorry about the limited parking, and hot tub not working. We do hope to have you stay with us again.Donna

8/10 不錯

Cathy

家人同遊
讚好：整潔度、職員與服務和設施服務
Staff was great,room was comfortable and clean and quiet. Breakfast was well stocked. Lighting for reading could have been better. Discount for dinner at mr.mikes is an added bonus. Would book again for sure.
於 2024 年 5 月住了 1 晚
d 於 2024年5月9日的回應
Thank you for the review.We are happy to hear that you enjoyed staying with us, we look forward to seeing you again.Donna

8/10 不錯

Lianna

讚好：整潔度、職員與服務和住宿狀況
was a little surprised it was a motel and not a hotel as listed, but overall a great place, close to everything we needed.
於 2024 年 4 月住了 1 晚
Donna 於 2024年5月9日的回應
Thank you for the review.We look forward to having you stay with us again.Donna

10/10 優異

Carine

讚好：住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Rob

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very friendly staff.
於 2024 年 4 月住了 4 晚
d 於 2024年4月26日的回應
Thank you for the review.We look forward to having you stay with us again.Donna

10/10 優異

Jamie

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We stayed with our dog for one night. The pet area was very convenient. Room was spacious. Breakfast was delicious. Great hotel.
於 2024 年 4 月住了 1 晚
d 於 2024年4月24日的回應
Thank you for the review.It is nice to know that you and your pup had a good stay.We look forward to having you stay with us again.Donna

8/10 不錯

Brian

讚好：整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay very much. The breakfast was very good and the staff member who served was very helpful. The front desk staff were also very helpful. Only small complaint would be the bathroom light and noisy fan came on together.
於 2024 年 4 月住了 2 晚
d 於 2024年4月26日的回應
Thank you for the review.It is good to hear that you enjoyed staying with us. I am sorry that you found the fan noisy in the bathroom.We look forward to having you stay with us again.Donna

8/10 不錯

Robert

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Restaurant choices and liquor store within easy walking distance.
於 2024 年 4 月住了 1 晚
Donna 於 2024年4月24日的回應
Thank you for the review.We look forward to having you stay with us again.Donna

2/10 很差

Yuanyuan

商務旅客
不滿：整潔度、職員與服務和住宿狀況
At checking in when I ask if there is another room(ground floor or close by room) available due to my leg problem. I was told that’s the only room they have available. After I turn in for the night ready for bed I notice there is a big sinking hole in the middle of the mattress. After I remove the cover the mattress looks older than me. Very uncomfortable! I called front desk suddenly they have room available and offer to move me at 11:16pm after a long day drive. Not impressed not happy.
於 2024 年 4 月住了 1 晚
Bill -General Manager 於 2024年4月16日的回應
I am sorry to hear that we did not meet your expectations during your stay with us. At the time you requested a different room, there might not have been another available and as the evening went on availability can change due to cancellations. Please note with prior notice we could have worked to find you a more suitable room. When booking with Expedia you can request such things as lower floor rooms.

10/10 優異

Debora

於 2024 年 4 月住了 1 晚

8/10 不錯

Sandra (Winnipeg)

讚好：職員與服務
於 2024 年 4 月住了 1 晚

10/10 優異

Greg

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

10/10 優異

Jesse

家人同遊, 親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Free breakfast was not listed with the room but it was included so a major bonus with 6 kids.
於 2024 年 3 月住了 1 晚
Donna 於 2024年4月17日的回應
Thank you for the review.We are very proud of the breakfast that we have here.I hope to have the pleasure of having you stay with us again.Donna

10/10 優異

Jim

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
SureStay has become our go to hotel for Salmon Arm, the best service and location for the price and excellent service.
於 2024 年 3 月住了 1 晚
Donna 於 2024年4月17日的回應
Thank you for the great review. We appreciate having you with us and look forward to the next stay with us.Donna

4/10 欠佳

Darla

伴侶同遊
讚好：職員與服務和設施服務
不滿：整潔度
Rooms were not clean, floors had physical dirt on them everything extremely dusty.
於 2024 年 3 月住了 1 晚
Donna 於 2024年4月7日的回應
Thank you for reaching out to us.I am sorry that we did not meet the standards on which it should be.I do hope you will try us again so you have a better stayDonna

10/10 優異

Jim

家人同遊
讚好：整潔度、職員與服務和設施服務
Great Hotel, within a short hop from Hwy 1 on the Western Side of Salmon Arm. Great Accommodations at a Great Price Compared to the other options in town.
於 2024 年 3 月住了 1 晚
Donna 於 2024年4月17日的回應
Thank you for the review.Donna

10/10 優異

Shawn

讚好：整潔度、職員與服務、設施服務和住宿狀況
Convenient location and ample parking even for larger vehicles
於 2024 年 3 月住了 1 晚
Donna 於 2024年4月17日的回應
Thank you for the review.We look forward to having you stay with us again.Donna

8/10 不錯

Robyn (Kamloops)

伴侶同遊
讚好：整潔度、職員與服務和設施服務
The shower wasnt draining probably and the knob to pull to start the shower was very difficult to pull.
於 2024 年 3 月住了 2 晚
donna 於 2024年4月3日的回應
Thank you for the review.I am sorry that you had issues with the shower.We will be looking into this and we hope to see you again.Donna Front Desk Manager

8/10 不錯

John

伴侶同遊, 寵物同遊
讚好：整潔度
不滿：職員與服務
Plumbing could hear others showers go on and off. Outside gargage can over flowing . Handy location to everything though.
於 2024 年 3 月住了 1 晚
Donna 於 2024年4月3日的回應
Thank you for the review.I am terribly sorry that you could hear the water running from other showers. I do hope that you will stay with us again.DonnaFront Desk Manager

8/10 不錯

Wessley

親子同遊
讚好：設施服務
Good stay
於 2024 年 3 月住了 1 晚
Donna 於 2024年4月3日的回應
Thank you for the review.I am glad that you had a good stay, we look forward to having you again.DonnaFront Desk Manager

10/10 優異

E

It is definitely a 3 star
於 2024 年 3 月住了 1 晚

4/10 欠佳

Justin

於 2024 年 3 月住了 3 晚
Bill - General Manager 於 2024年4月16日的回應
Hello JustinWe are sorry to hear we did not meet your expectations when you stayed with us recently. Can you please provide more details on your stay and I will take them forward to our team members?

6/10 一般

Jack

於 2024 年 3 月住了 1 晚

10/10 優異

Sheila

讚好：整潔度、職員與服務和住宿狀況
Keep up the good work
於 2024 年 2 月住了 1 晚

10/10 優異

Travis

寵物同遊, 多人同遊
讚好：職員與服務、設施服務和住宿狀況
It was perfect , comfort and clean and all things mentioned above , great staff , easy access to food , we will be back
於 2024 年 2 月住了 1 晚
Donna 於 2024年4月17日的回應
Thank you for the review.We look forward to having you back with us.Donna

10/10 優異

Sumit

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It is a well managed property with well planned design and facilities. Will come back again for sure.
於 2024 年 2 月住了 1 晚
Donna 於 2024年4月17日的回應
Thank you for the review.We look forward to having you stay with us again.Donna

8/10 不錯

Justine

讚好：整潔度和職員與服務
Very clean Limited parking The room was very hot all night, unable to turn heat down, almost unbearable
於 2024 年 2 月住了 1 晚

8/10 不錯

Candace

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice hotel! Room was clean and had a comfy bed. It was a great breakfast in the morning. Only downfall was we heard the train at night which was pretty loud in my room. Our room was close to the tracks
於 2024 年 2 月住了 1 晚

10/10 優異

Joanne

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Property was clean service is good and aside from being may be 100 feet from the railway tracks that ran all the trains ran all night. It was very quiet. I only heard the train go by this morning when I went to my truck and and departed so it was a great stay.
於 2024 年 2 月住了 1 晚

10/10 優異

Simon

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚

8/10 不錯

Edgar

Good location, pleasant staff, nice breakfast
於 2024 年 1 月住了 3 晚

8/10 不錯

Patricia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

4/10 欠佳

NICOLE

不滿：住宿狀況
於 2023 年 12 月住了 1 晚
Barry H. 於 2024年1月9日的回應
Thank you for taking the time to review our property. I sincerely apologize for the inconveniences during your stay with us. We hope that you will consider staying with us again in the future so we can provide you with a superior experience. Thank you for your feedback. Safe travels!