露台/庭院

鹽湖城機場索內斯塔簡單套房酒店的評價

2.5 out of 5
鹽湖城機場索內斯塔簡單套房酒店
2170 W North Temple, Salt Lake City, UT

評價

8.4

很好

10 分評分,優異;720 則評價中有 359 則" "
8 分評分,不錯;720 則評價中有 214 則" "
6 分評分,一般;720 則評價中有 77 則" "
4 分評分,欠佳;720 則評價中有 34 則" "
2 分評分,很差;720 則評價中有 36 則" "

8.8/10 

整潔度

8.8/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Yan (Merritt Island)

讚好:整潔度、職員與服務和住宿狀況
great
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月17日的回應
Yan, the team at Sonesta Simply Suites Salt Lake City Airport is thrilled you had a great experience. We hope to welcome you back again soon!

10/10 優異

Yongmei (中国重庆)

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
强烈推荐!
非常好!厨房设备齐全,什么都有出乎意料,做了2顿饭。太好了!

8/10 不錯

David

讚好:整潔度和職員與服務
於 2024 年 5 月住了 2 晚

8/10 不錯

Scott

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great for business stays.
於 2024 年 5 月住了 3 晚
Customer Service 於 2024年5月21日的回應
Scott, thank you for your positive feedback! Sonesta Simply Suites Salt Lake City Airport is delighted to hear that it suited your business needs. We look forward to welcoming you back on your next trip.

10/10 優異

Steven

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Hotel staff very friendly and accommodating when requesting late check out.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月19日的回應
Steven, thank you for highlighting the friendliness and helpfulness of our team members at Sonesta Simply Suites Salt Lake City Airport. We're thrilled to hear they made your stay enjoyable. We look forward to welcoming you back soon!

4/10 欠佳

Courtnay

伴侶同遊
讚好:職員與服務
不滿:設施服務和住宿狀況
The staff at the front desk are absolutely lovely. Friendly and quick check in process…. Then it when downhill. Our room was ok, fairly clean but very dated. We were looking to get some ice and the hotel does not have an ice maker, we were told one was in our rooms freezer however it didn’t work. As this is a long term stay hotel, some of the residents left a little to be desired. It has a vibe of divorced men’s hang out. I would book across the street, looked much more inviting for almost the same price.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月21日的回應
Courtnay, thank you for your feedback. It is great to hear you found the check-in process efficient and our front desk team members friendly. We're sorry to hear that the room did not meet your expectations and that you experienced an issue with the freezer. Your observations regarding the atmosphere are noted. We aim to provide a welcoming environment for all guests and appreciate your input.

10/10 優異

Katelyn

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月16日的回應
Katelyn, thank you for your high rating of Sonesta Simply Suites Salt Lake City Airport. We're delighted you had a great experience and hope to welcome you back soon!

6/10 一般

Julie

讚好:職員與服務
不滿:住宿狀況
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月15日的回應
Julie, thank you for sharing your feedback. We appreciate you staying with us and hope to have the opportunity to improve your experience in the future.

4/10 欠佳

Eric

家人同遊, 親子同遊, 多人同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Ugh. Was expecting a bit more for the amount of money that was spent
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月13日的回應
Eric, it's regrettable to learn that your stay didn't meet your expectations considering the value. We take your feedback seriously and strive to ensure all our guests feel the quality of their stay is commensurate with the cost. We appreciate your input and will certainly review it as we continuously work on improving guest experiences.

8/10 不錯

Robert

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月13日的回應
Robert, your rating for Sonesta Simply Suites Salt Lake City Airport is greatly appreciated. We're glad to have been part of your journey and we look forward to your return in the future. Safe travels until then!

8/10 不錯

BRETT (Chandler)

商務旅客
讚好:整潔度、設施服務和住宿狀況
For the money a good place it was clean and close to the airport
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月11日的回應
Brett, thank you for sharing your experience at Sonesta Simply Suites Salt Lake City Airport. We're pleased to hear that you found our location convenient and the venue well-maintained. Our aim is to provide good value for our guests, and it sounds like we hit the mark for you. We look forward to welcoming you back on your next trip.

10/10 優異

Galia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice staff and esay to book, check inn. Very clean safe and quiet i definitely recomed it.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月10日的回應
Galia, thank you for such a glowing review! We're thrilled to hear that you found our booking and check-in process at Sonesta Simply Suites Salt Lake City Airport to be seamless, and appreciated our commitment to cleanliness and safety. Hearing that you would recommend us is the greatest compliment. We look forward to welcoming you back soon. Safe travels!

10/10 優異

Abhijit

讚好:整潔度、職員與服務和住宿狀況
Close to the airport.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月9日的回應
Abhijit, it's great to hear that you found the location of Sonesta Simply Suites Salt Lake City Airport convenient for your travel needs. Our proximity to the airport is indeed one of the valued features preferred by many of our guests. We appreciate your positive feedback and look forward to welcoming you back in the future.

10/10 優異

shopgirl

讚好:整潔度、職員與服務、設施服務和住宿狀況
Room is very nice
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月9日的回應
Shopgirl, we're delighted to hear that you enjoyed your stay at Sonesta Simply Suites Salt Lake City Airport. It's wonderful to know that the room met your expectations. We hope to have the pleasure of welcoming you back in the future.

10/10 優異

Galia

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very clean
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月10日的回應
Galia, we appreciate you noticing the cleanliness at Sonesta Simply Suites Salt Lake City Airport. Our team members work hard to maintain high standards and we're glad you had a great stay. We would be delighted to welcome you again in the future.

10/10 優異

Robert

讚好:整潔度、職員與服務、設施服務和住宿狀況
This hotel was very clean, the staff was very friendly and professional. The room actually was nicer than an upscale hotel I stayed at after leaving this facility.
於 2024 年 5 月住了 2 晚
Customer Service 於 2024年5月8日的回應
Robert, it's wonderful to hear that Sonesta Simply Suites Salt Lake City Airport exceeded your expectations, especially in terms of cleanliness and our team's professionalism. We're delighted that you appreciated our room quality, comparing it favorably to even upscale properties. Looking forward to your next visit, ensuring to continue offering an excellent experience.

4/10 欠佳

Angela

伴侶同遊, 商務旅客
不滿:設施服務和住宿狀況
Noisy. So noisy. No hot water.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月8日的回應
Angela, we regret to hear your stay didn't meet expectations due to noise disturbances and some maintenance-related issues. While we can't control external noises, our team aims to address and fix any in-house issues promptly. We'll do our best to learn from your feedback and make necessary improvements to deliver a seamless experience for our future guests.

8/10 不錯

Brittany

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Over all the staff was amazing and very accommodating we would stay again. The little store was barely stocked and had no water. The room was clean and the building smelt amazing. Had to Uber a bit to get food or door dash because there was only one restaurant near by
於 2024 年 5 月住了 4 晚
Customer Service 於 2024年5月8日的回應
Brittany, thank you for choosing Sonesta Simply Suites Salt Lake City Airport for your stay. It's great to hear that our team members were amazing and accommodating. We're glad you enjoyed our clean rooms and the refreshing ambiance around our property. Your notes about the limited supply in our convenience store have been taken for improvement. Regarding dining options, while our immediate vicinity offers limited food variety, numerous other restaurants can be reached with a short drive. We're looking forward to welcoming you back during your next trip.

8/10 不錯

Dale (Elko)

伴侶同遊
讚好:整潔度、職員與服務和設施服務
It was very close to the parking spot.
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月8日的回應
Dale, thank you for sharing your feedback. It sounds like you appreciated the convenient location of the Sonesta Simply Suites Salt Lake City Airport. We strive to make every detail of our guest's stay convenient and comfortable. We hope to welcome you back on your next visit to Salt Lake City.

8/10 不錯

Michael L

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月7日的回應
Thank you for the 4-star rating, Michael!It's pleasing to know we've left you with a great impression. We can't wait to see you again soon so we can share an even better experience with you at Sonesta Simply Suites Salt Lake City Airport. Thank you again for sharing!

10/10 優異

Daniel

商務旅客
讚好:整潔度、職員與服務和住宿狀況
The airport shuttle was perfect and easy for me to take to/from the airport. The room was very comfortable and clean. The hotel is dated, but is a great value. I would stay here again if I return to Salt Lake for a short business trip and need to be near the airport.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年5月5日的回應
Daniel, it's wonderful to hear that the Sonesta Simply Suites Salt Lake City Airport provided a comfortable and clean experience. We are glad you found our shuttle service convenient during your travels. Appreciating our property's value is always encouraging. We hope to have the opportunity to serve you again during a future business trip to Salt Lake City. Safe travels until then.

10/10 優異

Keith

讚好:整潔度、職員與服務、設施服務和住宿狀況
The young lady at the front desk was very polite, professional, and friendly. Great first impression!
於 2024 年 5 月住了 1 晚
Customer Service 於 2024年5月4日的回應
Keith, it is fantastic to hear that the warm welcome at Sonesta Simply Suites Salt Lake City Airport by our front desk colleague made such a positive impression on you! We always aspire to deliver professional and friendly service and your feedback validates our efforts. Thank you for sharing, and we hope to welcome you back soon.

10/10 優異

Lia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everyone was helpful and friendly!
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月2日的回應
Lia, it's fantastic to hear that you found our team at Sonesta Simply Suites Salt Lake City Airport to be helpful and amiable! We strive to provide excellent service, and your feedback reaffirms that we're on the right track. Thank you for choosing our hotel, and we hope to see you again soon!

6/10 一般

Luc

讚好:職員與服務
不滿:設施服務
Il semble que quelques personne habite dans cette hotel de façon permanente donc plusieurs vas et viens. Dormir de jour est pratiquement impossible car trop de bruit.
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年5月1日的回應
Luc, nous apprécions vos commentaires et prenons vos préoccupations au sérieux. Nous sommes désolés d'apprendre que le niveau sonore n'était pas à votre confort. Notre équipe est toujours prête à vous aider à trouver une chambre plus sereine lorsque cela est possible. Nous espérons avoir une autre occasion de vous offrir un séjour plus agréable à l'avenir.

10/10 優異

Ernest

讚好:整潔度、職員與服務、設施服務和住宿狀況
Na
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月1日的回應
Ernest, it seems like your written review was quite succinct so we can't quite gauge your experience at Sonesta Simply Suites Salt Lake City Airport. We would very much like to hear more details to ensure that we continue providing top-notch experiences. Looking forward to welcoming you again.

8/10 不錯

Julie

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月20日的回應
Julie, the team at Sonesta Simply Suites Salt Lake City Airport is thrilled to see your positive rating! We appreciate your support and look forward to welcoming you back on your next visit.

10/10 優異

Crystal (CEDAR CITY)

寵物同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I stayed for three nights. The staff was very kind, helpful and professional. My room was clean and very comfortable. The price was great. I enjoyed my stay.
於 2024 年 4 月住了 4 晚
Customer Service 於 2024年4月29日的回應
Crystal, it's fantastic to hear about your enjoyable experience at Sonesta Simply Suites Salt Lake City Airport. We're proud that our team members were able to provide you with wonderful service and that you found your room to your liking. It's great to know you found our rates satisfactory. We are looking forward to welcoming you back on your next visit.

10/10 優異

Sheryl

讚好:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月30日的回應
Sheryl, thank you for sharing your experience with Sonesta Simply Suites Salt Lake City Airport. We're thrilled to see you had such a memorable stay. Should you return to our area, we would be delighted to host you again.

6/10 一般

Andy

不滿:職員與服務和住宿狀況
Bad part of town. Limited parking.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月27日的回應
Andy, we appreciate you taking the time to share your feedback. We're sorry to hear that the location and parking availability didn't meet your expectations. Rest assured that we constantly strive to provide a safe environment and ample parking for all our guests. Thank you and we hope for the opportunity to serve you better in the future.

8/10 不錯

Matthew (St. Petersburg)

讚好:整潔度、職員與服務、設施服務和住宿狀況
This property lacks parking. Couldn't find a parking spot to save my life. Unsuccessfully circled parking lot a dozen times. Ended up parking on the street.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月26日的回應
Matthew, thank you for sharing your experience. We understand the difficulties you faced in finding a suitable spot for your vehicle. It's regrettable that parking availability didn't meet your expectations during your stay. We constantly strive to explore ways to improve upon aspects like these, ensuring every guest's comfort. We do hope your other experiences with us were satisfactory and hope to have the chance to serve you better in the future.

10/10 優異

Vincent

讚好:整潔度、職員與服務和住宿狀況
Great
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月26日的回應
Vincent, thank you for your concise yet impactful review. We're thrilled to hear that you had a great experience at Sonesta Simply Suites Salt Lake City Airport. We look forward to your next visit!

4/10 欠佳

Angela (CAVE CREEK)

於 2024 年 4 月住了 5 晚
Customer Service 於 2024年5月15日的回應
Angela, thank you for your feedback. We're sorry your stay wasn't as satisfying as expected. Our team is always here to help and aims to improve based on guest experiences. We hope you'll consider giving us another chance in the future.

2/10 很差

Justin

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月25日的回應
Justin, it's unfortunate to hear that your stay did not meet your expectations. We value your feedback as it helps us identify the areas we can improve. We hope you will consider giving us another opportunity in the future to demonstrate our commitment to providing exceptional service.

10/10 優異

Scott

商務旅客
讚好:整潔度、職員與服務、設施服務和住宿狀況
Very nice property and clean rooms. A few dining options nearby and close to freeways. I would stay here again.
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月24日的回應
Scott, thank you for taking the time to share your experience at Sonesta Simply Suites Salt Lake City Airport. We're delighted to hear that you appreciated the cleanliness of our rooms and the convenient location near dining options and freeways. It would be our pleasure to accommodate you on your next visit.

8/10 不錯

Peter

讚好:整潔度、職員與服務、設施服務和住宿狀況
Great budget hotel near the airport.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月21日的回應
Peter, it's wonderful to hear you found the Sonesta Simply Suites Salt Lake City Airport to be a fantastic choice for your budget accommodations. We're glad our proximity to the airport served your requirements. We look forward to hosting you again in the future.

8/10 不錯

andrew (Spring Branch)

讚好:整潔度、職員與服務和住宿狀況
I would stay again the only issue that I have with this.Can you see this in a lot of the smaller hotels?Interestingly, not in the bigger, like the Hyatt's and the Hiltons and the Marriott's.But they will hold on to your deposit 472 ten days and they don't need to. It is strictly a money.Grab and leverage holding on to your phones as if you think even a $25 deposit times a 1000 customers is $25000.They keep in their account instead of returning to you immediately.My recommendation give them a cash deposit
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月22日的回應
Andrew, it's fantastic to learn that you'd choose to stay at Sonesta Simply Suites Salt Lake City Airport again. Your insights on the deposit policy are valued; it certainly wasn't our intent to make any guest feel inconvenienced. This practice is common, although timeframes can vary. Your feedback presents us with an opportunity to improve and rethink our approach. We'd be thrilled to welcome you back in the future.

4/10 欠佳

Robert

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月10日的回應
Robert, we're sorry to hear that your stay didn't completely meet expectations. We aim to provide a satisfactory experience to all guests. We would greatly appreciate your thoughts on how we could have improved. It's our hope that we will have another opportunity to serve you better in the future.

8/10 不錯

Steven (Prescott)

讚好:整潔度、職員與服務和住宿狀況
NIce place
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月19日的回應
Steven, it's wonderful to hear you enjoyed your stay at Sonesta Simply Suites Salt Lake City Airport. We strive to provide our guests with a comfortable and pleasant experience. We're looking forward to welcoming you back next time you're in Salt Lake City. Safe travels!

10/10 優異

Colette (Spokane)

讚好:整潔度、職員與服務和住宿狀況
Close to airport. Free shuttle for airport. Friendly staff.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月19日的回應
Colette, it's terrific to hear that you found the proximity of Sonesta Simply Suites Salt Lake City Airport to the airport convenient, and that you made use of our complimentary shuttle service. We're glad to know our friendly team members made a great impression on you. Your kind words are appreciated and we look forward to welcoming you back on your next visit to Salt Lake City.

10/10 優異

Edwin (West Roxbury)

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Very close to the SLC airport.
於 2024 年 4 月住了 3 晚
Customer Service 於 2024年4月19日的回應
Edwin, it's pleasing to hear that the Sonesta Simply Suites Salt Lake City Airport's convenient location met your travel needs. Our team is continuously dedicated to providing a comfortable and efficient experience for our guests. We appreciate your feedback and look forward to welcoming you back during your next trip.

8/10 不錯

Terrence (Newport Beach)

讚好:整潔度
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月29日的回應
We appreciate your lovely rating, Terrence!The satisfaction of our guests is important to us so we can't wait to see you back again at Sonesta Simply Suites Salt Lake City Airport soon. We want to share an even more fantastic experience with you next time.Thanks again for taking the time to leave your feedback!

4/10 欠佳

Phebe

讚好:職員與服務
不滿:整潔度和住宿狀況
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月17日的回應
Phebe, it seems your experience didn't meet your expectations. We appreciate the feedback, even when it is just a rating, as it helps us improve. We're committed to providing the highest level of accommodations and service, and we hope for an opportunity to restore your confidence in us.

10/10 優異

Dion

讚好:職員與服務和住宿狀況
Nice property
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月16日的回應
Dion, thank you for sharing your experience at Sonesta Simply Suites Salt Lake City Airport. We're delighted to hear that you appreciated the property. Your positive feedback is greatly encouraging to all of us. We look forward to welcoming you back soon.

8/10 不錯

Damir (Chicago)

商務旅客
讚好:整潔度、職員與服務和住宿狀況
Very good price, clean and comfortable room
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月16日的回應
Damir, thank you for taking the time to share your feedback. At Sonesta Simply Suites Salt Lake City Airport, we strive to offer excellent value with our clean, comfortable rooms. We're very glad that you appreciated this during your stay. Looking forward to welcoming you back in the future.

10/10 優異

Wanda

讚好:整潔度、職員與服務、設施服務和住宿狀況
Staff was friendly and the entire building was super clean
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月16日的回應
Wanda, we're thrilled you found our team members at Sonesta Simply Suites Salt Lake City Airport to be friendly and our premises extremely well-kept. We genuinely appreciate your kind review and look forward to making your next stay just as enjoyable.

2/10 很差

Anastasia

不滿:設施服務
Rooms looked better than overall hotel.
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月16日的回應
Anastasia, we appreciate your feedback. While it's positive to hear that you found our rooms appealing, we understand that the overall appearance didn't meet your expectations. Kindly know that we continuously strive to improve all areas of our property for guest satisfaction. Thank you for staying with us.

4/10 欠佳

Jerry

不滿:整潔度、職員與服務、設施服務和住宿狀況
When selecting a hotel, one criteria wss that it served breakfast. We were surprised to learn it did not serve breakfast. There was s small kitchenette with limited dishes. There were signs everywhere saying to just ask for more dishes. The front desk looked shocked when i asked for more dishes. The dishes in the room felt dirty. There was only one single serve coffee filter in the room. In the laundry room where there was coffee, i took the last paper cup. There was no charm to the hotel.
於 2024 年 4 月住了 2 晚
Customer Service 於 2024年4月15日的回應
Jerry, it's regrettable to hear your experience didn't meet your expectations. While our hospitality model includes an in-room kitchenette, we understand you had issues with the breakfast availability and the kitchenware. This serves as valuable feedback and will be duly noted. We apologize if the cleanliness of dishes and availability of coffee didn't match your standards. Regarding the ambience of our premises, we strive for an efficient, no-nonsense setting which may differ from traditional hotel vibes. Your observation inspires us to reevaluate how we can blend function and charm more optimally. Thank you for your feedback.

8/10 不錯

Nicholas

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月3日的回應
Nicholas, it's great to see your high rating for Sonesta Simply Suites Salt Lake City Airport and we hope to welcome you back soon for an even better stay.

10/10 優異

Ciera

於 2024 年 4 月住了 1 晚
Customer Service 於 2024年5月1日的回應
Ciera, thank you for choosing to stay at Sonesta Simply Suites Salt Lake City Airport and for taking the time to rate us. We're thrilled you enjoyed your visit and we hope to see you again soon!

10/10 優異

Carla

家人同遊, 多人同遊
讚好:整潔度和設施服務
Nice place
於 2024 年 4 月住了 1 晚
Customer Service 於 2024年4月12日的回應
Carla, we're delighted to hear that you found Sonesta Simply Suites Salt Lake City Airport to be a nice place. We strive to provide a welcoming and comfortable stay for all our guests. Looking forward to welcoming you back in the future!