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美國大酒店的評價

5 out of 5
美國大酒店
555 S Main St, Salt Lake City, UT

評價

9.4

完美

10 分評分，優異；1001 則評價中有 807 則" "
8 分評分，不錯；1001 則評價中有 119 則" "
6 分評分，一般；1001 則評價中有 44 則" "
4 分評分，欠佳；1001 則評價中有 20 則" "
2 分評分，很差；1001 則評價中有 11 則" "

9.8/10 

整潔度

9.6/10 

職員與服務

9.4/10 

設施服務

9.6/10 

住宿狀況

9.4/10 

環保程度

評價

10/10 優異

Ivy

家人同遊
讚好：整潔度、職員與服務和住宿狀況
like it very much
於 2023 年 7 月住了 2 晚
The Grand America Hotel Team 於 2023年7月13日的回應
Dear Ivy, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Liang

讚好：整潔度
於 2024 年 4 月住了 1 晚
The Grand America Hotel Team 於 2024年5月1日的回應
Dear Liang, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

8/10 不錯

Elizabeth

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and clean
於 2024 年 4 月住了 2 晚
The Grand America Hotel Team 於 2024年5月1日的回應
Dear Elizabeth, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 優異

Dawn

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice
於 2024 年 4 月住了 1 晚
The Grand America Hotel Team 於 2024年4月26日的回應
Dear Dawn, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

10/10 優異

Theresa M

讚好：整潔度、職員與服務、設施服務和住宿狀況
Love the location. Staff, accomodations. Wish there was more dining options. Main lobby use to serve excellent lunch . That is missed
於 2024 年 4 月住了 2 晚
The Grand America Hotel Team 於 2024年4月25日的回應
Dear Theresa, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 優異

Anthony

伴侶同遊, 商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location. Loved the executive suite.
於 2024 年 4 月住了 3 晚
The Grand America Hotel Team 於 2024年4月25日的回應
Dear Anthony, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

8/10 不錯

Tina (Belmont)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property and grounds are vast and absolutely beautiful. Rooms are large, well appointed, and comfortable. With eating/drinking venues, spa, fitness center, and shopping, our stay was a great experience.
於 2024 年 4 月住了 1 晚
The Grand America Hotel Team 於 2024年4月25日的回應
Dear Tina, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future! If there is anything that you would like to share with us in order to help us achieve a 5/5 next time, please give us a call. Thank you.

10/10 優異

Curtis

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The Grand America Hotel Team 於 2024年4月25日的回應
Dear Curtis, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

10/10 優異

Larry

讚好：整潔度、職員與服務、設施服務和住宿狀況
Love our room and the service at the front desk was very helpful and friendly.
於 2024 年 4 月住了 1 晚
The Grand America Hotel Team 於 2024年4月25日的回應
Dear Larry, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Deanna

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel is amazing, it is stunning inside and outside. The staff is professional and friendly, the grounds are beautiful. Easy walk to restaurants, the trolley/bus and sight seeing. We will definitely stay here again.
於 2024 年 4 月住了 1 晚
The Grand America Hotel Team 於 2024年4月19日的回應
Dear Deanna. Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

2/10 很差

jose

讚好：整潔度和住宿狀況
不滿：職員與服務
I was first put in room #666 which the staff laughed about and said it was a good view room, which was not.. then I asked to be moved to a garden view room and he said no problem.. then moved to a cover of the hotel room with street view and a partial pool bien.. it was a joke to the staff that I didn’t not appreciate for the money we spent there.. disappointed
於 2024 年 4 月住了 1 晚
The Grand America Hotel Team 於 2024年4月15日的回應
Dear Jose, Thank you so much for your feedback. I appreciate your candor and letting us know about your experience. I apologize for the inconvenience. Please reach out to the hotel and request to speak with Chris Erickson, Hotel Manager and I will be happy to personally address our shortcomings during your recent stay.

10/10 優異

Joe

讚好：整潔度和職員與服務
Great place
於 2024 年 4 月住了 1 晚
The Grand America Hotel Team 於 2024年4月15日的回應
Dear Joe, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 優異

Brent

家人同遊
Beautiful hotel right in the middle of downtown SLC. Clean, well maintained and great customer service
於 2024 年 4 月住了 1 晚
The Grand America Hotel Team 於 2024年4月15日的回應
Dear Brent, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

8/10 不錯

Robert (Millcreek)

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Wonderful and clean !!!
於 2024 年 4 月住了 1 晚
The Grand America Hotel Team 於 2024年4月15日的回應
Dear Robert, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

6/10 一般

Alaysia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
The Grand America Hotel Team 於 2024年4月10日的回應
Dear Alaysia, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future! If there is anything that you would like to share with us in order to help us achieve a 5/5 next time, please give us a call. Thank you.

10/10 優異

Jennifer Ann (Logan)

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This hotel lives up to it's name, it is indeed Grand. We enjoyed our stay immensely. It was clean, beds were comfortable, the food was delicious. Will definitely be my place to stay.
於 2024 年 4 月住了 2 晚
The Grand America Hotel Team 於 2024年4月10日的回應
Dear Jennifer, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Erich

讚好：整潔度、職員與服務、設施服務和住宿狀況
Super clean
於 2024 年 2 月住了 3 晚
The Grand America Hotel Team 於 2024年4月10日的回應
Dear Erich, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Justin

讚好：整潔度、職員與服務和住宿狀況
Very grand
於 2024 年 2 月住了 1 晚
The Grand America Hotel Team 於 2024年4月10日的回應
Dear Justin, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Eduardo

於 2024 年 3 月住了 1 晚
The Grand America Hotel Team 於 2024年4月25日的回應
Dear Eduardo, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

10/10 優異

John

讚好：整潔度、職員與服務和住宿狀況
This is one of the most wonderful hotels in the country.
於 2024 年 3 月住了 1 晚
The Grand America Hotel Team 於 2024年4月1日的回應
Dear John, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 優異

Steven

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful, fun retreat!
於 2024 年 3 月住了 1 晚
The Grand America Hotel Team 於 2024年3月27日的回應
Dear Steven, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

yariv

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Great hotel. the rooms are large and the hotel is immaculate. lots and easy parking. We had a great time there.
於 2024 年 3 月住了 3 晚
The Grand America Hotel Team 於 2024年3月27日的回應
Dear Yariv, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 優異

Joseph

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
Nice place. Had a large suite on 21st floor.
於 2024 年 3 月住了 3 晚
The Grand America Hotel Team 於 2024年3月27日的回應
Dear Joseph, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

8/10 不錯

Greggory S.

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was great very comfortable and welcoming. The linens and bed were great too. The only complaint I have is the 60 grit sandpaper that was there passing as toilet paper.
於 2024 年 3 月住了 1 晚
The Grand America Hotel Team 於 2024年3月19日的回應
Dear Greggory, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

10/10 優異

Jose

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very attentive staff. Magnificent room. Excellent service at spa
於 2024 年 3 月住了 1 晚
The Grand America Hotel Team 於 2024年3月19日的回應
Dear Jose, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Ardeshir

讚好：整潔度、職員與服務和住宿狀況
One of the best hotel!!
於 2024 年 3 月住了 3 晚
The Grand America Hotel Team 於 2024年3月19日的回應
Dear Ardeshir, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Julia

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚
The Grand America Hotel Team 於 2024年3月14日的回應
Dear Julia, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

10/10 優異

Lorena

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Excelente todo! Me encantó!
於 2024 年 3 月住了 3 晚
The Grand America Hotel Team 於 2024年3月14日的回應
Querida Lorena,Gracias por tus comentarios. ¡Apreciamos su estadía con nosotros y esperamos poder servirle nuevamente en el futuro!

10/10 優異

John

於 2024 年 3 月住了 1 晚
The Grand America Hotel Team 於 2024年4月1日的回應
Dear John, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 優異

Stephanie

於 2024 年 3 月住了 1 晚
The Grand America Hotel Team 於 2024年3月27日的回應
Dear Stephanie, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future!

10/10 優異

Cindy

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The property and rooms were beautiful. Some maintenance needs to be completed. The hotel is over 20 years old. The wallpaper is lifting from the seam in the bathroom. The paint is chipping off the trim on the vanity next to the bathtub. Both of the top drawers in the dresser and the night stand were cracked and broken. Caulk in the mirror trim has pulled away and needs to be replaced and the paint touched up. None of this is super obvious individually but together they show a lack of upkeep. The alarm clock has usb ports and electrical outlets. 1/2 of them didn’t work. My phone didn’t charge. On the positive side, the room was amazing. The bed was very comfortable, the linens and blankets were nice. The furniture is beautiful. The bathtub was my very favorite I used it twice. Room service was great! I ordered the Grand Breakfast. It was generously proportioned and nice and hot when I received it. The pitcher of hot chocolate was AMAZING! I don’t know the type of product used but I’ll probably call and ask. It was the best I’ve had. I really felt pampered and relaxed upon leaving. I’d love to return for another stay in the future.
於 2024 年 3 月住了 1 晚
The Grand America Hotel Team 於 2024年3月4日的回應
Dear Cindy. Thank you for being our guest and for your recent review! We are always delighted to hear from our guests. We are pleased to read that you found your time with us to be a great experience. I look forward to the privilege of welcoming you back to our hotel in the future!

10/10 優異

David W

家人同遊
讚好：設施服務
Great Valet front desk personnel
於 2024 年 3 月住了 1 晚
The Grand America Hotel Team 於 2024年3月4日的回應
Dear David, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 優異

Amanda

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This propert is gorgeous. Utilized the spa and indoor pool. Top tier facilities. I hope the doormen and valets are getting paid well, because they added a sense of security around the property.
於 2024 年 1 月住了 2 晚
The Grand America Hotel Team 於 2024年3月4日的回應
Dear Amanda, Thank you for your wonderful review. We are pleased to read you had an amazing experience. We look forward to the opportunity to welcome you back to our Hotel.

10/10 優異

Sharon (Murrieta)

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Beautiful property
於 2024 年 1 月住了 3 晚
Little America Salt Lake City 於 2024年3月4日的回應
Dear Sharon, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Jennifer

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
The Grand America Hotel Team 於 2024年3月4日的回應
Dear Jennifer, We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

ricardo

於 2024 年 2 月住了 2 晚
The Grand America Hotel Team 於 2024年2月29日的回應
Dear Ricardo, We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Mary

於 2024 年 2 月住了 3 晚
The Grand America Hotel Team 於 2024年3月21日的回應
Dear Mary, Thank you for your feedback. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Michelle

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 3 晚
The Grand America Hotel Team 於 2024年2月27日的回應
Dear Michelle,We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Christiaan

讚好：整潔度、職員與服務和住宿狀況
No outlets in the bathroom. Or anywhere near the coffeemaker, iron or hairdryer
於 2024 年 2 月住了 1 晚
The Grand America Hotel Team 於 2024年2月27日的回應
Dear Christiaan, We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

8/10 不錯

Harrison

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 6 晚
The Grand America Hotel Team 於 2024年2月27日的回應
Dear Harrison, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future! If there is anything that you would like to share with us in order to help us achieve a 5/5 next time, please give us a call. Thank you.

10/10 優異

Daniel (Austin)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay! The property was clean and well appointed!
於 2024 年 2 月住了 1 晚
The Grand America Hotel Team 於 2024年2月27日的回應
Dear Daniel, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

6/10 一般

Timothy

商務旅客
讚好：整潔度和住宿狀況
於 2023 年 11 月住了 3 晚
The Grand America Hotel Team 於 2024年2月27日的回應
Dear Timothy, Thank you for your feedback. We appreciate your staying with us and look forward to serving you again in the future! If there is anything that you would like to share with us in order to help us achieve a 5/5 next time, please give us a call. Thank you.

10/10 優異

Nicole

讚好：整潔度
Nothing ro worry about.
於 2024 年 1 月住了 1 晚
The Grand America Hotel Team 於 2024年2月27日的回應
Dear Nicole, Thank you for your kind words. We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Stephan

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
The Grand America Hotel Team 於 2024年2月27日的回應
Dear Stephan, We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Eli

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great stay
於 2024 年 2 月住了 1 晚
The Grand America Hotel Team 於 2024年2月27日的回應
Dear Eli, We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

Chanel

於 2024 年 2 月住了 1 晚
The Grand America Hotel Team 於 2024年2月27日的回應
Dear Chanel, We appreciate you taking the time to leave this review and look forward to welcoming you in the future!

10/10 優異

William (Rock Springs)

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
The Grand America Hotel Team 於 2024年2月13日的回應
William, thank you for your review. We appreciate you staying with us and look forward to serving you again in the future!

10/10 優異

Robert

伴侶同遊
讚好：職員與服務、設施服務和住宿狀況
Best hotel in Salt Lake City
於 2024 年 2 月住了 1 晚
The Grand America Hotel Team 於 2024年2月13日的回應
Robert, thank you so much for your review. We appreciate you taking the time to leave us one and we look forward to welcoming you back at The Grand.

10/10 優異

Emalie (West Valley City)

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Lovely as always
於 2024 年 2 月住了 1 晚
The Grand America Hotel Team 於 2024年2月13日的回應
Emalie, thank you for your kind words and review. We appreciate you staying with us and look forward to welcoming you back again.

10/10 優異

Ryan

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Best stay I have ever had for the price
於 2024 年 2 月住了 1 晚
The Grand America Hotel Team 於 2024年2月13日的回應
Ryan, we appreciate your review. Thank you for staying with us and look forward to serving you again in the future!