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大都市旅館的評價

2.5 out of 5
大都市旅館
524 S West Temple, Salt Lake City, UT

評價

6.0
10 分評分，優異；1006 則評價中有 159 則" "
8 分評分，不錯；1006 則評價中有 228 則" "
6 分評分，一般；1006 則評價中有 237 則" "
4 分評分，欠佳；1006 則評價中有 164 則" "
2 分評分，很差；1006 則評價中有 218 則" "

6.0/10 

整潔度

6.6/10 

職員與服務

5.6/10 

設施服務

5.2/10 

住宿狀況

5.6/10 

環保程度

評價

10/10 優異

Warren

於 2023 年 7 月住了 1 晚
Dkay 於 2023年7月28日的回應
Thank you for staying with us, we really appreciate your feedback. Will be looking forward for your warm welcome with hospitality :)

10/10 優異

Jiayi

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 6 月住了 1 晚

8/10 不錯

真實旅客

商務旅客
讚好：住宿狀況和客房舒適度
床很好睡，地點不錯，其他的就是一分錢一分貨
於 2020 年 3 月住了 5 晚
Harshy 於 2020年3月10日的回應
Dear Guest, Thank you for staying with us, and we appreciate your constructive feedback.

8/10 不錯

doris

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 10 月住了 1 晚
Harshy 於 2019年10月16日的回應
Dear Guest, Thank you for staying with us, and we appreciate your positive feedback.

8/10 不錯

Ge

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
房间很干净，床也很舒服，早餐很简单，性价比很高
於 2019 年 9 月住了 1 晚
Harshy 於 2019年10月5日的回應
Dear guest, Thank you for staying with us, and we appreciate your positive feedback.

8/10 不錯

真實旅客

家人同遊, 商務旅客
讚好：職員與服務
在市区，方便购物。前台服务不错，就是一进门气味重，消毒水和一股臭味。 重新粉刷墙壁时处理不当，地毯和洗脸池都有白漆，看去觉得沒打扫干净。楼梯角落沒打扫干净，显得脏乱差。早餐太简单，应付了事。
於 2019 年 8 月住了 1 晚
Harshy 於 2019年10月5日的回應
Dear guest, Thank you for staying with us, and we appreciate your positive feedback.

8/10 不錯

Zhaohui

讚好：整潔度、職員與服務和客房舒適度
位置不错，性价比还行
房间挺大，卫生感觉不错，床太软。通过免费早餐，不过品种很少。房子价格还可以接受，不算低也不算高。位置不错，离市政厅很近，走路7分钟左右就到了。 到大教堂走路大概20分钟，不知道停车怎么停，是否免费。到到犹他议会大厦也不远，不过大热天走路也够呛。去了之后发现，可以免费停车，所以最好开车去，几分钟就可以到。 说白了，盐湖城市区这里很小。 这里提一点，hoteling的导航出错，导到了美国大酒店。
於 2019 年 8 月住了 1 晚
Harshy 於 2019年10月5日的回應
Dear guest, Thank you for staying with us, and we appreciate your positive feedback.

10/10 優異

真實旅客

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2019 年 6 月住了 1 晚
Harshy 於 2019年7月12日的回應
Dear Guest, Thank you for staying with us, and we appreciate your positive feedback.

6/10 一般

Michael (Old Greenwich)

商務旅客
不滿：職員與服務和住宿狀況
It's the kind of hotel you book if all the other hotels are taken or too expensive. It was ok. The property and rooms was clean and acceptable. One thing i disliked was that you could not control the temperate in your room. They sealed off the thermostat.
於 2024 年 4 月住了 3 晚

6/10 一般

Christoph

商務旅客
讚好：整潔度
不滿：設施服務和住宿狀況
Very outdated. Bathroom surfaces are extremely worn.
於 2024 年 4 月住了 3 晚

8/10 不錯

Toby

讚好：整潔度、職員與服務、設施服務和住宿狀況
It was close to salt palace, coffee, food and transportation. The room and bath were very clean. The bathroom was large but the room a bit small. Daily room service available. The elevator was fast but a bit creaky.
於 2024 年 4 月住了 4 晚
dkay 於 2024年4月30日的回應
Thankyou for your review!! We will look over the elevator issue and solve it. Thankyou for staying with us.

8/10 不錯

Richard

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice, but priced too high for quality as compared to other simular hotels.
於 2024 年 4 月住了 1 晚
dkay 於 2024年4月30日的回應
Thankyou for your review. We are actually a bit low than other hotels as compared to the location. Thankyou for staying with us!!

2/10 很差

Rodolfo

家人同遊
不滿：設施服務和住宿狀況
Everything was broken…. The bed was comfy but the bathtubs were dirty and cracked the light switches cracked and broken
於 2024 年 4 月住了 1 晚
dkay 於 2024年4月30日的回應
We are really sorry if you had to go through any inconvenience. we always have an option of changing the room , if you are not satisfied. Thankyou for staying with us!!

4/10 欠佳

Everardo

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
The two stars are because I saved some bucks, however, next time I rather spend a few extra bucks and have bettter experience. The lobby was a joke and zero costumer service attitude, I asked if they had tooth paste, the employee laughing saying “we ran out lol” not even sorry about it. Room was old and dirty. I had to unplugged the mini fridge every time I wanted to use the microwave. So inconvenient. The only nice people were the house keeping employees. And a least the sheets and towels were nice and clean.
於 2024 年 4 月住了 3 晚
dkay 於 2024年4月26日的回應
We really apologize if you had to go through any inconvenience. Every bathroom related things are already inside the room and are not provided at the frontdesk. We will look over your feedback and make changed. Thankyou for staying with us!!

2/10 很差

Gedie

不滿：整潔度、職員與服務和住宿狀況
Very rude
於 2024 年 2 月住了 1 晚
dkay 於 2024年4月16日的回應
We apologize if you had to go through any inconvenience. thankyou for staying with us

8/10 不錯

Emiliano

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Friendly staff that were super helpful in guiding me to a few gems in the area! Very accommodating even with some last second flight changes!!
於 2024 年 4 月住了 2 晚
dkay 於 2024年4月15日的回應
Thankyou for staying with us!! See you soon.

10/10 優異

Victor j

讚好：整潔度、職員與服務和住宿狀況
Check in was very pleasant and efficient. The man working at the front desk was very welcoming and nice. The hotel was very quiet. The room very clean. The bed was especially nice. Which included some very comfortable pillows. Otherwise this is your basic lower Budget hotel. Includes amenities like a refrigerator, microwave. Which I don't use. Enough outlets to plug in your various equipment. Small table. Didn't use the shower. But it looks small but adequate.
於 2024 年 4 月住了 1 晚
dkay 於 2024年4月15日的回應
Thankyou for staying with us!! See you soon.

8/10 不錯

Chi Hin

家人同遊
讚好：職員與服務
不滿：住宿狀況
Reasonable price
於 2024 年 4 月住了 3 晚
dkay 於 2024年4月11日的回應
Thankyou for staying with us!!

10/10 優異

ESTHER

於 2024 年 4 月住了 1 晚
dkay 於 2024年4月8日的回應
Thankyou for your great review. See you soon!!

4/10 欠佳

Daniel (Tacoma)

讚好：整潔度
不滿：職員與服務、設施服務和住宿狀況
I was worried about giving a review until I got my $100 depost back. Blood splatter on the bathroom wall. Lots of bad remodel "fixes". My bed was broken at the headboard so I rolled into the middle. The elevator is not safe. I could go on. Not over 2 stars except location.
於 2024 年 3 月住了 2 晚
dkay 於 2024年4月1日的回應
We really apologize for any inconvenience you had to experience at our property. We will always try to make the best experience for our guest as possible. We will look over your feedback and solve them as soon as possible. Thankyou for staying at our hotel and see you soon!!

6/10 一般

Steven Allen

讚好：職員與服務
於 2024 年 3 月住了 2 晚
dkay 於 2024年3月27日的回應
Thankyou for your review!! Please provide any details if you had any inconvenience at our property.

4/10 欠佳

Robert

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
We tried several times before the key would work. Ironically, the room had a king size bed, but the shower door was 20" wide and the shower was no bigger than 36x36. The cash only deposit was ridiculous. Our cash was examined closely and put in an envelope with our name on it. It was returned the next morning without examining our room, so I don't see how this is a security deposit.
於 2024 年 3 月住了 1 晚
dkay 於 2024年3月27日的回應
Hello sir, We have a standard size for the room and the the shower for a king size bed. The key has a way to use so the front desk is always there to help you. The security deposit is always given after checking the room. Housekeeping must have checked the room before front desk gives back the deposit. Thankyou for your stay and we will always be here to help you under any circumstances.

4/10 欠佳

Nicolaas W

不滿：整潔度和住宿狀況
$100 cash deposit was required. Happened to have it
於 2024 年 3 月住了 1 晚
Dkay 於 2024年3月13日的回應
Hello Sir,We apologize if you went through any inconvenience. We do require 100 dollar deposit and it is mentioned in the website when you reserve the room.Thankyou!!

10/10 優異

Tony

於 2024 年 2 月住了 4 晚
Dkay 於 2024年3月20日的回應
Thankyou for your great review. See you soon !!

2/10 很差

Gedie

不滿：整潔度、職員與服務、設施服務和住宿狀況
They make you pay a $35 " early check in fee" if you want to extend your stay with them on Expedia. So they would've made me leave the room I was already in, and come back at 3 if I didn't pay $35
於 2024 年 2 月住了 2 晚
Dkay 於 2024年2月22日的回應
This is our policy if you extend it from online because online times are from 3pm and we cannot check you in at 11 am without any early check inn fee. You can avoid that fee if you extend it from us at the front desk. Thankyou!!

2/10 很差

Gedie

不滿：整潔度、職員與服務、設施服務和住宿狀況
Charge you $35 if you book with Expedia and want to extend your stay. $35 for "early check in" makes no sense
於 2024 年 2 月住了 3 晚
Dkay 於 2024年2月22日的回應
This is our policy if you extend it from online because online times are from 3pm and we cannot check you in at 11 am without any early check inn fee. You can avoid that fee if you extend it from us at the front desk. Thankyou!!

6/10 一般

Scott

讚好：整潔度和職員與服務
於 2024 年 2 月住了 2 晚
Dkay 於 2024年2月14日的回應
Thankyou for staying with us!! Hope you had a great time here!

2/10 很差

felipe

商務旅客
不滿：整潔度和職員與服務
Especialmente un problema con las toallas Una toalla estaba o resultó con pintura negra Lo único que nunca entendí de donde porque traigo tennis blancos no ja nada negro en mi péguenla maleta Y yo tuve que pagar por eso toalla $13.00 cuando obviamente la toalla no era nueva !
於 2024 年 2 月住了 1 晚
Dkay 於 2024年2月5日的回應
Thankyou for staying with us!! We keep deposit for any damaged goods of the rooms will be charged. The towel is considered one of it and we had to charge because we had to throw it. I believe you will understand our situation. We will give you the best possible service in future. Thankyou!!

2/10 很差

Rex

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
There is nothing good about this property. Stay away it is unsafe and dangerous
於 2024 年 1 月住了 2 晚
Dkay 於 2024年1月31日的回應
We apologize for any inconvenience you have experienced. It is not in our hands to control the environment outside our hotel but we make sure that it is safe inside with precautions. We make sure to give you the best service possible next time. Thankyou!!

6/10 一般

Yao

多人同遊
讚好：職員與服務
Reasonable price
Good location, the hotel is a bit old, but still comfortable & you get what you paid for
於 2024 年 1 月住了 1 晚
Dkay 於 2024年1月30日的回應
Thank you very much for your great review. It was great giving service to you. We will see you soon!!

2/10 很差

HARI

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 4 晚
Dkay 於 2024年1月30日的回應
Thankyou for staying with us!! We apologize for any inconvenience you had to experience.

2/10 很差

Vadim

不滿：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 4 晚
Dkay 於 2024年1月24日的回應
Thankyou for staying with us!!

4/10 欠佳

London

不滿：整潔度、職員與服務、設施服務和住宿狀況
The linens and bed were surprisingly clean and comfortable but the entire room smelled like deep cigarette. Like the kind smoked without filters. The back of my bathroom door had what looked like blood smeared on it. The water pressure in the shower was decent but would not get hot, only slightly warm.
於 2024 年 1 月住了 1 晚
Dkay 於 2024年1月16日的回應
We apologize for any kind of inconvenience you had experience at our hotel. We always have an option of room change available at our premises. We will make sure to give you the best services in future. Thankyou for staying with us!!

6/10 一般

Thomas

家人同遊
不滿：整潔度和住宿狀況
Get what you pay for.
Room was ok. Was not the cleanest. Just overall not very clean. Beds were actually pretty comfortable. It was an old building and I don't feel like the pictures online show how dingy it really is. One of those times where you get what you pay for so I can't really complain. If you need a place to sleep and aren't super picky then I'd say it's good enough. If you have the extra $20-$30 to spend do it and you'll be happier. The front desk person was nice and one of the maids was helpful in getting my key card to work. It's an old building so don't expect too much.
於 2024 年 1 月住了 1 晚
Dkay 於 2024年1月8日的回應
Thank you for staying with us!!. We really appreciate your review. I would like to make sure that if you have any inconveniences while your stay, you can always contact the front desk. We make sure to give you the best services in future.

8/10 不錯

George

伴侶同遊
讚好：職員與服務
Good
於 2023 年 12 月住了 1 晚
Dkay 於 2024年1月8日的回應
Thank you for staying with us. We really appreciate your review.

4/10 欠佳

Bradley

於 2023 年 12 月住了 1 晚
Dkay 於 2023年12月25日的回應
Thank you for staying with us. See you soon!!

6/10 一般

Corey

不滿：整潔度和職員與服務
Kinda worth it, but not.
Could have cleaner rooms had black mold in the bath room, not enough towels for 4 people, check in was a pain couldn't understand the front desk person.
於 2023 年 12 月住了 1 晚
Dkay 於 2023年12月22日的回應
We apologise for any inconvenience you had while your stay. We make sure to look over feedback and work on it. Thank you for staying with us.

2/10 很差

Geovontae

不滿：整潔度、職員與服務和住宿狀況
The place was nasty and service was terrible
於 2023 年 11 月住了 1 晚
Dkay 於 2023年12月16日的回應
Thanks for staying with us, We apologize to make you feel like this. Will try to make it better when you come again. See you soon

2/10 很差

Adam

於 2023 年 11 月住了 1 晚
Dkay 於 2023年12月22日的回應
Thank you for staying with us!!

10/10 優異

Jared

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great location!!!
於 2023 年 11 月住了 1 晚
Dkay 於 2023年12月16日的回應
Thanks for staying with us, really appreciate your review :)

10/10 優異

Sarah

讚好：整潔度、職員與服務和住宿狀況
Everyone was very nice & helpful
於 2023 年 11 月住了 1 晚
Pablo 於 2023年11月20日的回應
Thanks for staying with us, really appreciate your just review :)

2/10 很差

marshall

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Horrible Place. Entire place was dirty.
This inn has not been repainted or major clean in several years. Signs state no smoking or tobacco use on property. The long term people staying there ALL SMOKED. Pay the extra and stay somewhere else
於 2023 年 11 月住了 1 晚
Pablo 於 2023年11月20日的回應
the motel is super clean and maintained, if someone wants to smoke outside then we can not stop anyone from doing anything as smoking is legal outside anywhere!

4/10 欠佳

Tobin

親子同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Black mold in the bathroom, paper thin walls that you could hear surrounding room using the toilet and shower and talking. Staff was nice and helpful
於 2023 年 11 月住了 1 晚
Pablo 於 2023年11月20日的回應
thanks for staying with us, walls are standard as for every commercial room.

10/10 優異

Maynard

Nice room.
於 2023 年 11 月住了 1 晚
Pablo 於 2023年11月20日的回應
Thanks for staying with us, always eager to give you a warm welcome :)

6/10 一般

真實旅客

家人同遊
讚好：整潔度和職員與服務
不滿：客房舒適度
Hard Beds
The beds were rather hard which was disappointing since their advertising states they have good beds and thats why i picked them
於 2023 年 11 月住了 3 晚
Pablo 於 2023年11月11日的回應
thanks for staying with us, the beds are super comfy for which we get appreciated always. Sorry for inconvenience happened.

2/10 很差

Noelle

商務旅客, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Would not recommend. Would have left if other hotel options were available. Smoke detectors missing or disabled, mysterious stains on towels, bedding, walls, and floor. Mold in the bathroom.
於 2023 年 11 月住了 3 晚
Pablo 於 2023年11月11日的回應
the motel is maintained and up to date.

2/10 很差

Jen

於 2023 年 11 月住了 1 晚
Pablo 於 2023年11月26日的回應
thanks for staying with us. Do not now what made your trip non much convenience able.

2/10 很差

Bonnie

於 2023 年 11 月住了 1 晚
Pablo 於 2023年11月11日的回應
Thanks for staying with us.

2/10 很差

Mitchell

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Very rud bossy and rooms where not good at all bad area to have kids
於 2023 年 10 月住了 1 晚
Pablo 於 2023年11月11日的回應
do not know what made you upset, sorry for any inconvenience happened.

6/10 一般

Marcelino

家人同遊
不滿：職員與服務和住宿狀況
於 2023 年 10 月住了 4 晚
Pablo 於 2023年11月11日的回應
thanks for staying with us :)