San Antonio San Antonio Central Library Hotels

"Great place the staffs were nice. And the hotel is in a prime spot."

"The service is terrible. We"

"Very nice "

"Yes"

"The best part about our stay was the excellent help we received from the staff. They made everything easy for us and were extremely helpful."

"Great location, hotel has some nicely renovated rooms and common areas. But it appears the attention to detail during the renovation was not a high priority. Simple misses, but several: Sink faucets positioned too far back of the basin making it difficult the wash your hands; the mirror in the bathroom (with 2 sinks) is not wide enough while using the sink to see yourself, without leaning in to the left or right; room amenities- only 1 tiny waste basket for a full size suite; 0 luggage stands, 0 hooks and 0 towel racks in the bathroom (towels on the floor). Also a bit of a hard pushy sale to upgrade to a suite."

"Convenient to downtown, Comfortable beds, awesome water pressure in the bathroom."

"The indoor pool was great! Breakfast had a lot of options and was very good. The king suite was a little disappointing - there is no door on the room and then a window that looks into the living room. Not an ideal setup for our toddler. Overall, enjoyed our stay!"

"From the moment we arrived at the check-in desk, our experience at the hotel was disappointing. From not allowing us to pay with my sisters credit card because her name wasn’t on the reservation, to taking a $200 deposit that they said could take 7-10 days to refund, to falsely picturing a brew-style coffee pot in the rooms which we planned for (and the coffee downstairs was awful), the pool water was cloudy on Saturday and the staff said it might be fixed Sunday. Our remote control was taped together with electrical tape and the battery kept falling out. The telephone didn’t have a base to sit on and wobbled all around the nightstand. We paid extra for a river view which was no where close to a river view. We saw a sliver of the river about 1/2 mile away, blocked by buildings and trees. We requested a late check out the night before we were to leave and the man downstairs told us rudely to call for that in the morning. Upon calling in the morning, they said it would cost an additional $25 to have late check out (no thank you). There is an Apple TV small remote box that sits on top of the tv and has a bright green light that shines right into the faces of the people in bed. It can’t be moved or the tv remote doesn’t work. The only two positives from our stay was the bartender and the maintenance worker who helped us with our remote control. Everyone else was very rude and said no way too much (we were not requesting unreasonable things). Needless to say we won’t be back."