室外泳池

克羅基特酒店的評價

3 out of 5
克羅基特酒店
320 Bonham, San Antonio, TX

評價

8.6

優異

10 分評分,優異;1712 則評價中有 974 則" "
8 分評分,不錯;1712 則評價中有 443 則" "
6 分評分,一般;1712 則評價中有 173 則" "
4 分評分,欠佳;1712 則評價中有 72 則" "
2 分評分,很差;1712 則評價中有 50 則" "

9.2/10 

整潔度

9.0/10 

職員與服務

8.2/10 

設施服務

8.6/10 

住宿狀況

8.6/10 

環保程度

評價

10/10 優異

Chandra

於 2024 年 1 月住了 3 晚
Patricia Ann P. Santiago 於 2024年1月23日的回應
Hello Chandra,Thank you for being our guest and leaving us a wonderful rating of 5 out of 5. We look forward to hosting you again.

8/10 不錯

CHENKONG

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Like the location.
於 2022 年 4 月住了 1 晚
Patricia 於 2022年5月16日的回應
Thank you for choosing the Historic Crockett Hotel while visiting San Antonio, Texas . Our staff is so excited you enjoyed your stay with us. We look forward to your future visits.

8/10 不錯

Eleazar (Raymondville)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This was a one night stay. We’ve stayed there before, and one of the reasons we keep coming back is mainly the cleanliness. Unfortunately, this time around it wasn’t so clean. The towels didn’t smell clean. One even had a red dot stain…ugh! The corners of the walls in the bedroom needed some cleaning. Staff was courteous, and had no problems w checking in or out. Will definitely be thinking twice about staying there next time we visit San Antonio.
於 2024 年 5 月住了 1 晚

8/10 不錯

Brian E

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The Crockett Hotel is in a great location right across from the Alamo and access to the river walk along with many shops and eateries nearby. The staff were nice and helpful. The only caution I have is that the shower water temperature in not well regulated, hot one minute and cold the next. The beautiful western decor is worth the stay. Lots of old west history can be found here.
於 2024 年 5 月住了 6 晚

6/10 一般

Rubidia Maria

伴侶同遊
不滿:住宿狀況
Hotel is close to everything in a walking distance. However if you plan to hang out in the hotel room this isn’t the place for you. Phone would always ring busy when you try to call the front desk. The bed was uncomfortable to sleep in. And the tv kept having issues connecting to cable. We tried to stream to the chromecast since it looked like it was offered but we were told after that it would be a miracle if it would work and there’s nothing they can do to fix it.
於 2024 年 5 月住了 3 晚

10/10 優異

Kristy

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
During Alamo construction but doing the best they can.
於 2024 年 5 月住了 4 晚

8/10 不錯

Radhika

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Good property.
於 2024 年 3 月住了 1 晚

8/10 不錯

SUSAN

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We really enjoyed our stay! The historic Crockett Hotel really put us in a great frame of mind for our Alamo tour - which was practically next door! We loved being able to walk to anything we wanted to do in the downtown area with no problem. Our King bedroom was a little small, but was nicely refurbished. The staff was friendly and was more than helpful with any questions we had. We would stay there again!
於 2024 年 5 月住了 3 晚

8/10 不錯

Marta (Harker Heights)

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Conveniently located downtown San Antonio near River Walk, shopping, dinning
於 2024 年 4 月住了 1 晚

8/10 不錯

Dawn

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
I usually stay at the Menger but wanted to see what the Crockett was like. I very much liked the room and the proximity to the Alamo. Most of the staff were lovely. The front desk is lacking in staff and our initial check-in was less than friendly. I also would like other travelers to be aware of the late, 4:00, check-in. Our room was not available until nearly that time. I felt like much of my time was wasted as I had to return to receive my room key. The front desk clerk at that time was Jesse. He was lovely.
於 2024 年 5 月住了 1 晚

6/10 一般

Veronica

讚好:職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

David E

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Todo muy bien, excepto por la información del estacionamiento. El hotel no cuenta con estacionamiento propio, pero tienen un servicio adicional de valet parking que tiene un costo de $45.00 por noche, el cual es muy bueno y conveniente, pero creo que es información que se debería compartir previamente en expedia
於 2024 年 5 月住了 2 晚

10/10 優異

Alberto

讚好:整潔度、職員與服務和住宿狀況
Always an amazing time
於 2024 年 5 月住了 1 晚

6/10 一般

Dora I

讚好:整潔度和住宿狀況
The room was hot, the ac wasn't cooling good. I was disappointed with the price and no breakfast. Room was very small.
於 2024 年 5 月住了 1 晚

4/10 欠佳

Roy

家人同遊, 商務旅客
讚好:職員與服務和住宿狀況
不滿:整潔度
Building looks unique and is in a great condition. However my room was filled with mold. The fire shower system had mold on it as well as the ceiling. In the room there was a door to a closet with the hvac system. In the closet there was a ton of mold.
於 2024 年 5 月住了 4 晚

10/10 優異

Jeremy

讚好:住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Karina

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Our stay at the Crockett was everything we wanted and more! The location could not be beat, the tavern food was excellent, the staff were friendly and accommodating. I loved staying at a historic hotel rather than your run of the mill chain hotel that you can find anywhere. The rooms were comfortable, and everything we wanted was within walking distance. We will definitely return and highly recommend!
於 2024 年 5 月住了 3 晚

10/10 優異

Ascencion

多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Old building
於 2024 年 5 月住了 2 晚

6/10 一般

Sam

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Location and history
於 2024 年 5 月住了 1 晚

10/10 優異

Lucy

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Would have like some breakfast options.
於 2024 年 5 月住了 2 晚

10/10 優異

Valerie

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Close to everything and walking distance to downtown attractions
於 2024 年 5 月住了 1 晚
Eduardo Front Desk Supervisor 於 2024年5月22日的回應
Valerie, we appreciate your rating of 5 out of 5. We are glad you enjoyed your stay with us. We value your feedback and your business.Look forward to seeing you again.

10/10 優異

Reinaldo

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Good for families
於 2024 年 5 月住了 1 晚
Eduardo Front Desk Supervisor 於 2024年5月22日的回應
Reinaldo, we appreciate your rating of 5 out of 5. We are glad you enjoyed your stay with us and we value your feedback..Hope to see you again at the Crockett Hotel.

10/10 優異

Ronald

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 5 晚

10/10 優異

Emad

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
Great location, walkable distance to every where and good value for money.
於 2024 年 3 月住了 5 晚
Eduardo Front Desk Supervisor 於 2024年5月22日的回應
Emad ,so glad to see your 5 out of 5 rating. We appreciate your business and feedback. We look forward to seeing you again here at the Crockett Hotel.

8/10 不錯

Kyle (Lubbock)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
This historic hotel is well maintained. It is located across the street from the Alamo, and a block from the riverwalk. We enjoyed our stay and will stay there again.
於 2024 年 4 月住了 3 晚
Eduardo Front Desk Supervisor 於 2024年5月22日的回應
Kyle, we are glad you enjoyed your stay. We appreciate your feedback and rating of 4 out of 5. We look forward to seeing you again. Thank you for business.

10/10 優異

Bianca

讚好:整潔度、職員與服務和住宿狀況
Downtown, valet!
於 2024 年 4 月住了 1 晚
Eduardo Front Desk Supervisor 於 2024年5月22日的回應
Bianca, thank you for your 5 out of 5 rating. We appreciate your business and feedback. We are glad that you enjoyed your stay with us.

8/10 不錯

Motohiro

商務旅客
讚好:職員與服務和設施服務
Location is very good. Staff were very friendly. The hotel is relatively old, but I would stay there again if given the opportunity.
於 2024 年 5 月住了 4 晚
Eduardo Front Desk Supervisor 於 2024年5月22日的回應
Moto Hiro we appreciate the rating of 4 out of 5 and thank you for business and feedback. We are glad you enjoyed your stay.

10/10 優異

Taryna (HALLS HEAD)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We enjoyed our stay. The staff were lovely. The room was perfect for the two of us and we found the Crockett Tavern unrivalled for food and drinks.
於 2024 年 5 月住了 3 晚
Patricia Santiago, Hotel Manager 於 2024年5月7日的回應
Hi Taryna!! Thank you for the great review. We are so glad you enjoy you stay here at the Historic Crockett Hotel. We love that you were able to have a meal at the Crockett Tavern. The waitstaff shoots for excellence and you have just added to their confidence. Thank you again, hope to see you soon

8/10 不錯

Debra

讚好:整潔度、職員與服務和住宿狀況
Du I dbx no
於 2024 年 5 月住了 1 晚
Patricia Santiago, Hotel Manager 於 2024年5月7日的回應
Debra,Thank you for your review. I am glad you enjoyed the Crockett Hotel during your stay. Thank you again and we look forward to welcoming you back in the not too distant future.

10/10 優異

ANGELICA

讚好:整潔度和住宿狀況
The front desk personnel is not too nice, but the valet personnel is great
於 2024 年 4 月住了 3 晚
Patricia Santiago, Hotel Manager 於 2024年5月7日的回應
Dear Angelica,Thank you for taking the time to share your feedback from your stay at our Crockett Hotel. I was disappointed to read the lapses of service you encountered at our front desk, during your stay and you deserved much better. On behalf of all of us, please accept my most sincere apologies. I have shared this with my staff so we can work on correcting this.We would welcome the opportunity to win back your confidence should your travels return you to San Antonio. Nothing would please us more than to make for a much better impression. Please feel free to contact me if I can be of service for an upcoming visit.

8/10 不錯

Laura

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Nice older hotel right next to the Alamo. Convenient to everything.
於 2024 年 3 月住了 3 晚
Jesse Butler, Front Desk Supervisor 於 2024年5月4日的回應
Good Evening Laura,Thank you for taking the time to leave us a review. We are happy that you appreciate the historic nature of our hotel, and we definitely agree that there are many destinations to visit within walking distance of our hotel. We hope you choose to stay with us again in the near future, and have a wonderful day!

10/10 優異

Julia

讚好:整潔度、職員與服務和住宿狀況
Nice
於 2024 年 4 月住了 1 晚
Eduardo Front Desk Supervisor 於 2024年5月22日的回應
Thank you., Julia for the rating of 5 out of 5 and appreciate your feedback, We are glad you enjoyed your stay with us. Hope you will visit us again.

8/10 不錯

charlene

讚好:整潔度和職員與服務
Construction made it difficukt to get around on foot & dusty
於 2024 年 5 月住了 2 晚
Patricia Santiago, Hotel Manager 於 2024年5月4日的回應
Hello Charlene,Thank you for choosing the Historic Crockett Hotel, while visiting San Antonio, Texas. Currently the Alamo is undergoing revitalization. This includes construction on their education building. We apologize for the added dust and detours. We do hope you did get to enjoy the Tavern and Coffee Bar, located in the Hotel, as well as your sleeping accommodations met your expectations.

10/10 優異

Yulia

親子同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
Excellent location and very nice room.
於 2024 年 3 月住了 1 晚
Patricia Santiago, Hotel Manager 於 2024年5月4日的回應
Hi Yulia,Thank you very much for sharing your review. We're thrilled you had such a great time at the Crockett Hotel. We hop to have you back soon!

10/10 優異

Anja

伴侶同遊, 多人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
We had a great check in experience with Michelle. She was very friendly and helpful.
於 2024 年 4 月住了 1 晚
Patricia Santiago, Hotel Manager 於 2024年5月1日的回應
Anja,Thank you for choosing the Historic Crockett Hotel while visiting San Antonio. We are pleased you enjoyed your stay. Thank you again and we look forward to welcoming you back in the not-too-distant future.

6/10 一般

Kyle (SARASOTA)

Was good
於 2024 年 4 月住了 2 晚
Patricia Santiago, Hotel Manager 於 2024年5月1日的回應
Kyle,Thank you so much for your positive feedback! We're glad you had a great experience, and we hope to see you again in the near future.

8/10 不錯

Eva

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
One of our favorites
於 2024 年 4 月住了 2 晚
Jesse Butler, Front Desk Supervisor 於 2024年5月1日的回應
Good Afternoon Eva,We are honored to know that we are one of your favorite hotels! It warms out hearts that all of our hard efforts working at the Crockett Hotel is seen my wonderful guests like you. We hope you are having a wonderful day, and look forward to the next time you book your stay with us!

10/10 優異

melanie

家人同遊
讚好:整潔度、職員與服務和住宿狀況
Historic place right by the Alamo. The a/c worked perfectly since it was rather warm. Everyone was friendly and helpful
於 2024 年 4 月住了 4 晚
Eduardo Front Office Supervisor 於 2024年4月28日的回應
Melanie, we are glad that you enjoyed your stay here at the Crockett Hotel. Thank you for the feedback and appreciate the 5 out of 5 rating. We will await with our friendly faces to see you stay with us once again.

8/10 不錯

Bethany

伴侶同遊
讚好:整潔度和職員與服務
Staff was friendly, great location, hotel was clean & cute, felt safe, easy walking to the river walk and restaurants. Only complaint was that the shower did not regulate the water temp. Hot & cold alternated while taking a shower, a bit uncomfortably.
於 2024 年 4 月住了 2 晚
Jesse Butler, Front Desk Supervisor 於 2024年5月1日的回應
Good Afternoon Bethany,We are glad that the majority of your stay with our hotel was positive, however I wish we could have made it a perfect stay for you. Our hotel employs maintenance staff 24/7 that can go into your room to correct the water temperature issue. We are very sorry that you experienced this regardless, but if you come by Downtown San Antonio we hope you give us the opportunity to make it right and give you a perfect stay. Have a wonderful day!

10/10 優異

Jose (Farwell)

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The convenience to be a walking distance from the Alamo and quite a bit to see around. A lot of shopping, just enjoyable. Will definitely stay again at the Crockett if visiting San Antonio again!
於 2024 年 4 月住了 3 晚
Jesse Butler, Front Desk Supervisor 於 2024年5月1日的回應
Good Afternoon Jose,We are very pleased to hear that you will consider us next time you visit San Antonio. We will continue to maintain or exceed our hotel's quality of excellence, so you can have just as good of a time if not better next time you are here. Have yourself a wonderful day!

8/10 不錯

Valentina (Staten Island)

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
$45 valet parking. If you’re going to go the cheap route in the river center parking garage be aware. Our car got our windows smashed in for an attempted burglary. They are not liable for anything that happens to your car either. Police didn’t even bother to come to the scene.
於 2024 年 4 月住了 7 晚

8/10 不錯

Robert

讚好:整潔度、職員與服務和住宿狀況
Nice area
於 2024 年 4 月住了 2 晚
Jesse Butler, Front Desk Supervisor 於 2024年5月4日的回應
Good Evening Robert,We appreciate the positive review you left us, and agree that the area around our hotel is very nice. We hope you return and make your next visit absolutely perfect!

10/10 優異

Elizabeth

讚好:整潔度、職員與服務、設施服務和住宿狀況
Clean and very quiet
於 2024 年 4 月住了 3 晚
Jesse Butler, Front Desk Supervisor 於 2024年5月1日的回應
Afternoon Elizabeth,Thank you for taking the time to write this review. We're happy that your experience at our hotel met all of your expectations. We hope that you think about our using our hotel again next time you visit Downtown San Antonio!

10/10 優異

Karthik (Woodinville)

讚好:整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Jesse Butler, Front Desk Supervisor 於 2024年5月1日的回應
Good Afternoon Karthik,Thank you for leaving a positive review! We hope you return soon, have yourself a great day!

10/10 優異

Celia

伴侶同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
The room was excellent!!!
於 2024 年 4 月住了 3 晚
Jesse Butler, Front Desk Supervisor 於 2024年5月1日的回應
Good Afternoon Celia,We are happy to hear that the room was up to your standards. Thank you for taking the time out of your day to write up a review about our hotel. We wish you a wonderful day, and hope to see you again in the near future!

10/10 優異

Sandra Luz

伴侶同遊
讚好:設施服務和住宿狀況
Most definitely will return. Beautiful place and surrounded by stores restaurants and the mall right across the street.
於 2024 年 4 月住了 1 晚
Jesse Butler, Front Desk Supervisor 於 2024年5月1日的回應
Good Afternoon Sandra,Thank you for the great review. We are happy that your stay was great enough for you to plan on returning. Give us a call and we can absolutely help you set up your next reservation, have yourself a great day!

10/10 優異

Hugh

伴侶同遊
讚好:整潔度、職員與服務和住宿狀況
A nice size smaller hotel Great location walkable to Riverwalk attractions and the Alamo
於 2024 年 4 月住了 2 晚
Jesse Butler, Front Desk Supervisor 於 2024年4月24日的回應
Good Afternoon,We are so thrilled to hear that you enjoyed your stay with us. The Crockett Hotel is definitely a great location for a comfortable stay, and just about every attraction in the heart of Downtown San Antonio is in a single direction from our hotel. We hope that our hotel is your choice for future stays, as there's so much more to explore.

8/10 不錯

Connie

讚好:整潔度、職員與服務和住宿狀況
We liked the valet parking - they were very polite and courteous. The room was very nice. The shower ran out of hot water too quick. Then we had cold water. Then the water would get too hot. The hotel staff was also polite and courteous. Thank you.
於 2024 年 4 月住了 2 晚
Jesse Butler, Front Desk Supervisor 於 2024年4月25日的回應
Good Afternoon Connie,We are pleased that the majority of your stay was positive, however we sincerely apologize for the issue concerning the shower temperature fluctuations. The Crockett Hotel has an Engineering staff that works 24/7 around the clock that can assist with issues like this, and if not our Front Desk staff can see about finding you alternative rooms. We hope to see you again in the future so we can make this right by you, so you can have the perfect stay with us!

6/10 一般

Steve

讚好:整潔度和住宿狀況
不滿:職員與服務
於 2024 年 2 月住了 1 晚
Jesse Butler, Front Desk Supervisor 於 2024年4月25日的回應
Good Afternoon Steve,Thank you for the review, and I apologize that you didn't have a perfect stay with us. Hopefully the next time you visit San Antonio you will allow us a chance to make it right by you, but regardless I wish you a wonderful day.

8/10 不錯

John

讚好:整潔度、職員與服務和住宿狀況
Great location
於 2024 年 4 月住了 3 晚
Jesse Butler, Front Desk Supervisor 於 2024年4月25日的回應
Good afternoon John,We very much appreciate the review you have left with us, and are happy that the majority of your stay was positive. Hopefully the next time you are in the area, we can make it right for you and give you the perfect stay with us. Have an excellent day!