The room was dirty. Torn carpet, ripped desk chair, and the furnishings looked like they came from the Salvation Army. I have stayed in many a Hilton Garden Inn and have always been pleased. The staff was extremely abrupt and rude. I would not recommend this hotel to anyone
Judith Anne
於 2024 年 5 月住了 3 晚
10/10 優異
Susan
伴侶同遊
2024年6月2日
讚好:整潔度、職員與服務、設施服務和住宿狀況
So starters great location for shopping, dining and to the San Antonio area. The staff was great, but one stood out and her name was Lucky. We had issues with the company we did our reservations with but she was so helpful and got us through with her patients and beautiful smile. Hilton you got a treasure in Lucky. Overall great stay.
Susan
於 2024 年 6 月住了 1 晚
6/10 一般
Troy D
2024年6月2日
讚好:整潔度
不滿:職員與服務
Just average. Night staff was not welcoming at all. I was traveling alone and assigned to an adjoining room with kids running and making noise late into the night.
In the other side it sounded like someone was running as well but much louder, like an adult working out or practicing sprints.
Was not told about any amenities, cleaning schedule, WiFi, or anything.
DID NOT FEEL LIKE A HILTON stay.
Troy D
於 2024 年 5 月住了 5 晚
8/10 不錯
Terica
2024年5月30日
讚好:整潔度、職員與服務和住宿狀況
Terica
於 2024 年 5 月住了 1 晚
10/10 優異
Perla
伴侶同遊
2024年5月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Place was clean and cool. Loved my stay
Perla
於 2024 年 5 月住了 1 晚
10/10 優異
Kelly
2024年5月6日
讚好:整潔度、職員與服務和住宿狀況
Great Hotel & Hospitality. We would stay here again!
Kelly
於 2024 年 5 月住了 3 晚
10/10 優異
Jose
2024年5月3日
Jose
於 2024 年 4 月住了 2 晚
6/10 一般
Saul
家人同遊
2024年4月25日
讚好:整潔度和住宿狀況
不滿:職員與服務和設施服務
Did not like the room overall, the bathroom looked old and the barn door to the bathroom offers no privacy from children.